Internal Email delay

I have a person here in the office that is having issues with internal emails. She will get emails sent by someone in our office (same domain, same email domain) 1 to 2 days late. It doesn't appear to be specific from one sender but random. She is the only
one out of about 100 people who are having this issue. I was able to send her an email and she got it right away so replicating the results is difficult, however she is getting 2 or more emails a day that are a day or so late. Does anyone have any ideas? Our
setup is 2 exchange mailbox data base servers, two CAS servers and we are running Exchange 2010. The user with the problems is running Windows 7 with Outlook 2010.
Thanks

Hi,
I recommend you use message tracking to check if the message was delivered to the recipient with any delay.
In addition, let the user disable the virus software on the client PC, and try to use outlook safe mode and online mode. Check if the issue still occur.
Thanks.
Niko Cheng
TechNet Community Support

Similar Messages

Exchange 2010 Internal Email Delayed for 5 Months

Today I got an email from a user saying she just received an internal email that was sent November 5th 2013. I tried using Exchange Tracking Log Explorer but nothing shows as being received on 11/5/13 and nothing from todays date that matches the Subject.
Here are is the msg header which has been modified to hide our domain. This is a small business with 12 users with SBS 2011. This isn't the first time this has happened either. Another user had email delayed for 3 months.
Received: from work-SERVER2.work.local ([fe90::504b:b597:b89b:e7d9]) by
work-SERVER2.work.local ([fe90::504b:b597:b89b:e7d9%10]) with mapi id
14.01.0438.000; Tue, 5 Nov 2013 08:38:41 -0900
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: USER NAME <[email protected]>
To: USERS <[email protected]>
Subject: FW: INVOICE FROM ABC
Thread-Topic: INVOICE FROM ABC
Thread-Index: Ac7Z2hVrwb+u2RXnRA+qtd9tX4v5DAAc7eQA
Date: Tue, 5 Nov 2013 08:38:40 -0900
Message-ID: <[email protected]>
References: <009f01ced9da$2f37ff60$8da7fe20$@com>
In-Reply-To: <009f01ced9da$2f37ff60$8da7fe20$@com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-Exchange-Organization-SCL: -1
X-MS-TNEF-Correlator: <[email protected]>
MIME-Version: 1.0
X-MS-Exchange-Organization-AuthSource: work-SERVER2.work.local
X-MS-Exchange-Organization-AuthAs: Internal
X-MS-Exchange-Organization-AuthMechanism: 04
X-Originating-IP: [192.168.99.99]

Hi
First i really doubt that you would be able to see those transactions in message tracking logs since the default setting is 30 days.
By default the message tracking log is set to 30 days, you can change that setting though through the Shell:
http://technet.microsoft.com/en-us/library/aa997984.aspx
If this is the case then you can better increase the tracking logs retention for 3 months for the next delay can be recorded.
Also try to see if you could see some information on the protocol logs as well.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you. Regards, Sathish

Internal Email recipient Status: 400 4.4.7 Message delayed, too many concurrent deliveries of this message at this time

Hi All,
I've read the other threads on this but not found one exactly like it. We are running Exchange 2010 SP3 Update 1. We recently sent out an internal email to a distribution that had a couple of dynamic DL's in it and a few regular DL's.
A lot of people got the initial email and others didn't until the following day. There was around 3000 or so users in that group. When investigating it with the message tracking log, a lot of users had "400 4.4.7 Message delayed, too many concurrent
deliveries of this message at this time" for the status.
Could this be to do with message throttling? I can find very little information on this on the Internet.
Thanks in advance,
Chris

This is not throttling.
How many HT servers do you have? What is the name of queue they all are residing?
Cheers,
Gulab Prasad
Technology Consultant
Thanks for your response Gulab,
I have two HT servers and I'm not sure what queue they were residing in as they eventually all went through. Is there any way I can tell this with the message tracking logs?
Thanks again,
Chris

Internal Emails not being delivered to Mobile Devices or Delayed.

Hi There!
We have a customer running GW2012 SP2 and Mobility 1.2.5 and they have recently reported internal emails are delayed or not arriving to mobile devices.
How would I start troubleshooting an issue like that please?

Hi,
This TID may be of some use to get you started with troubleshooting: http://www.novell.com/support/kb/doc.php?id=7013038
Let us know how it goes.
Cheers,

Internal email delivery taking very long time (EMAIL WITH attachment sent to large distribution group)

Hi Fellows
I am facing an issue with Exchange 2010 SP3 (14.03.0123.003) environment. Internal email sent with attachment to an all employee or large-member distribution group chokes the queue on Hub Transport and takes from 7 to 15 minutes to deliver. during this
time period users's emails are also delayed because of transport queue. I am trying to diagnose the root cause for this. Your suggessions and insight might be helpful for me to get it over quickly.
2 x HT + CAS (WNLB)
2 x MBX (DAG)
UserBase: 5000+
Regards.
J.A

Hi,
Generally, a message that has a large attachment or many recipients takes longer for a Hub Transport server to process than a small message that's addressed to only one recipient.
In Exchange 2010, after a message is received by the Hub Transport server, the message is added to the Submission queue. Messages move from the Submission queue through the categorizer. When the message is categorized, a recipient's e-mail
address is resolved to an object in Active Directory. This query determines the mailbox associated with that e-mail address and which Mailbox server is hosting that mailbox.
For more information about Internal message Routing, please refer to the following link.
http://technet.microsoft.com/en-us/library/bb232193(v=exchg.141).aspx
In addition, Slow network bandwidth will effect email delivery. We can increase the network bandwidth to take a test. Low computer performance will also affect the delivery. If sending internal email without attachment to all employee or
large-member distribution group, will they take the same long time to deliver?
Best Regards.

Exchange Server 2013 - Lab setup with internal emails only

Hi,
I'm new to Exchange Server 2013. I've started a POC on the product by setting up a Lab environment with one 1 AD server and 1 Exchange server (Both Windows 2012 R2). As this is a POC I just need the internal email communication. I don't want the mails to
go over the internet.
I've completed the installation part and just started to configure Send/Receive connectors and got stuck with the question whether the connectors are required or not.
Could someone please help me out in configuring internal email setup for Exchange 2013 lab setup.
Regards,
Nithin

Hi,
You need not to configure send/receive connectors for internal email.
The following article for your reference:
http://technet.microsoft.com/en-us//library/aa996395(v=exchg.150).aspx
Default Receive connectors created during setup
Certain Receive connectors are created by default when you install the Mailbox server role.
Default Receive connectors created on a Mailbox server running the Transport service
When you install a Mailbox server running the Transport service, two Receive connectors are created. No additional Receive connectors are needed for typical operation, and in most cases the default Receive connectors don't require a configuration change.
These connectors are the following:
Default <server name>   Accepts connections from Mailbox servers running the Transport service and from Edge servers.
Client Proxy <server name>   Accepts connections from front-end servers. Typically, messages are sent to a front-end server over SMTP.
Each connector is assigned a TransportRole value. You can use it to determine the role the connector is running in. This can be helpful in cases where you are running multiple roles on a single server. In the case of each Receive connector previously
mentioned, their TransportRole value is HubTransport.
To view the default Receive connectors and their parameter values, you can use the
Get-ReceiveConnector cmdlet.
Default Receive connectors created on a Front End Transport server
During installation, three Receive connectors are created on the Front End transport, or Client Access server. The default Front End Receive connector is configured to accept SMTP communications from all IP address ranges. Additionally, there is a Receive
connector that can act as an outbound proxy for messages sent to the front-end server from Mailbox servers. Finally, there is a secure Receive connector configured to accept messages encrypted with Transport Layer Security (TLS). These connectors are the following:
Default FrontEnd <server name>   Accepts connections from SMTP senders over port 25. This is the common messaging entry point into your organization.
Outbound Proxy Frontend <server name>   Accepts messages from a Send Connector on a back-end server, with front-end proxy enabled.
Client Frontend <server name>   Accepts secure connections, with Transport Layer Security (TLS) applied.
In a typical installation, no additional Receive connectors are required.
Niko Cheng
TechNet Community Support

Internal emails are not delivered but they are shown in the Sent Mail

hi,
I'm not enjoying Exch2013, the lack of a "proper" admin console is a pain and I'm having trouble getting the required diagnostic/tracking information out of PShell to fix my problem.
I've installed Exch2013 RC1 on a new 2012r2 Domain, the install went OK and there were no obvious issues however internal email's wouldn't deliver, they appear in Sent Items but aren't received in the internal rcpt's inbox.
while trying to fix the problem, I installed ExchCU7 and bingo everything sprang to life and mail was working, inbound/outbound & internally - so I assumed the service pack/update had fixed it but the next day I rebooted the server and to my horror,
I'm back where I started - no mail flow.
One single test message which I sent outbound using the Web mail, rather than Outlook did arrive but hours after I sent it? confused.com
this is running on a HV-2012r2 as a VM, with a dedicated Nic and plenty of Fixed VD storage.
Any help/advice would be greatly appreciated.
I'm very close to removing Exch2013 and re-installing but I worry this would cause more issues.
Thanks Iain

this server is the first and only Exchange server in a single site/AD enviroment.
Doamin and Exch are both brand new, with one DC and Exch runing on a member server.
This server isn't recieving inbound mail yet, however the SMTP port is availible.
Am I correct in thinking that internal mail from one mailbox to another doesn't require SMTP, instead the msgs are transmitted within the HUB. I'd like to stress that the isntallation of ExchCU7 instantly fixed all the mail flow problems, then a day
later and after a reboot it reverted to back to its current state.
test-servicehealth shows:
Role                    : Mailbox Server Role
RequiredServicesRunning : True
ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeDelivery, MSExchangeIS,
                          MSExchangeMailboxAssistants, MSExchangeRepl, MSExchangeRPC, MSExchangeServiceHost,
                          MSExchangeSubmission, MSExchangeThrottling, MSExchangeTransportLogSearch, W3Svc, WinRM}
ServicesNotRunning      : {}
Role                    : Client Access Server Role
RequiredServicesRunning : True
ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeMailboxReplication, MSExchangeRPC,
                          MSExchangeServiceHost, W3Svc, WinRM}
ServicesNotRunning      : {}
Role                    : Unified Messaging Server Role
RequiredServicesRunning : True
ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeServiceHost, MSExchangeUM, W3Svc, WinRM}
ServicesNotRunning      : {}
Role                    : Hub Transport Server Role
RequiredServicesRunning : True
ServicesRunning         : {IISAdmin, MSExchangeADTopology, MSExchangeEdgeSync, MSExchangeServiceHost,
                          MSExchangeTransport, MSExchangeTransportLogSearch, W3Svc, WinRM}
ServicesNotRunning      : {}
I'm looking at the q's now but wanted to post this asap... i will update this thread again shortly
thanks for your help.

Exchange 2010 - Getting report on local internal email

Hi,
I am trying t get one particular stat out of my Exchange 2010 server using Powershell and could use some help. I simply want the total number of emails sent internally within my single exchange server.
Below is the Powershell command I have tried.
get-messagetrackinglog -ResultSize unlimited -Start “05/14/2013 00:00:00″ -End “06/10/2013 23:59:00″ | where {$_.Sender -like “*@domain.com“} | where {$_.Recipients -like “*@domain.com“} > “C:\internalmail.txt
The internalmail.txt file is empty. I have made a couple attempts to get this information from the messagetrackinglog, but haven't gotten any results. I was able to get the total number of RECEIVED and SENT emails from and to external addresses,
but nothing internal.
Does the messagetrackinglog keep a record of internal emails within the Exchange server?
Thanks for any help you can give.
Terry

Your command should work, but there's no need for a double 'where{}' and using ">file.txt" makes a not so useful file:
get-messagetrackinglog -ResultSize unlimited -Start “06/10/2013 00:00:00" -End “06/10/2013 00:59:00" | where {$_.Sender -like “*@rotterdam.nl“ -AND $_.Recipients -like “*@rotterdam.nl“} > “C:\internalmail.txt"
Also, you did not specify a server, so you will have to run this command on a transportserver and it will only return results from that perticular server.
Try the following:
get-transportserver| get-messagetrackinglog -ResultSize unlimited -Start $(get-date).addhours(-1) -End $(get-date) | where {$_.Sender -like "*@org.nl" -AND $_.Recipients -like "*@org.nl"} | select EventId,Source,Sender,@{name="Recipient";expression={[system.String]::Join(";",$_.Recipients)}},MessageSubject| export-csv -noTypeInformation "C:\internalmail.txt"
you should be able to run it from any of you servers and it should get you the logs from all transport servers over the last hour. I've used $(get-date) here to see if it is an issue with your date format (it uses locale settings, an "issue" that
has been fixed in Exch 2010).
http://technet.microsoft.com/en-us/library/aa997573(v=exchg.80).aspx
End
Optional
System.DateTime
This parameter returns message tracking log entries up to, but not including, the specified End date and time byusing the regional format of the
computer on which the cmdlet is run.
(you can expect an error on edge server query ... ignore these)

Outlook 2010 - "Reply To" linking to wrong Exchange 2010 Internal Email Address

Hi,
One of my internal email users (Exchange 2010 Enterprise) compiled an email from within Outlook 2010 and sent it to a specific internal colleague with a CC to two other internal colleagues plus two external contacts.
They all recieve the email successfully but if any of them (internal & external contacts) try to "Reply" or "Reply All" the "To" for the new email is automatically populated with a completely different and unrelated
internal email account instead of that of the original sender? This occurs when attempted from either thier Outlook or OWA environments.
This appears to be a one off issue, as the original recipient of the problem email has recieved other emails from the same sender both just before and soon after which all behave correctly.
I have looked at the View Source information for the recieved and confused email from Outlooks perspective and there is no reference within the source to the wrong account that get consistantly used for the
purposes of a Reply.
I have never experienced this sort of problem before since administering Exhange etc and would like to understand how it can randonly occur.
Any help would be most welcome.
Regards,
Mark

Hi,
Does this issue happen to other emails or just the certain one?
On the sender side, please go to Send Items folder, find and open the problematic message. Click on File > Properties and check if the user set “Have replies sent to” in the Delivery options section:
If the original email was set with this option, when we click Reply, it will send email to the people typed in the box.
We can also check the message properties on the recipient side.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

Internal email marked as Junk - Exchange 2013

Hello,
As per the title, I have an issue whereby internal email from a reporting server is being classed as Junk in Outlook 2010 and 2013 for all recipients.
-The Junk-email filtering level for all users in Outlook is set to "Low" and is applied via group policy.
-I have anti-spam agents installed on all Exchange mailbox servers, but the "InternalMailEnabled" parameter is set to "false" for all agents.
-The receive connector used to receive internal email has the "Externally secured" flag set, which allows spam-filtering to be bypassed.
-The "InternalSMTPServers" parameter of the transport config contains the IP of the sending server.
- The email address has been added to several users "Safe Senders" list in Outlook.
-I have a transport rule set up to bypass spam filtering for the sending address of the [email protected], yet the email header on any of these messages does not contain the "SCL -1" stamp as per the below:
#↓   Header   Value
1   MIME-Version   1.0
2   From   <[email protected]>
3   To   <[email protected]>, <[email protected]>
4   Date   Tue, 10 Mar 2015 07:35:32 +0000
5   Subject    Report was executed at 10/03/2015 07:35:08
6   Content-Type   multipart/mixed; boundary="--boundary_90_638c99de-c35d-4d06-b992-536e14201c6d"
7   Message-ID   <[email protected]>
8   Return-Path   [email protected]
9   X-MS-Exchange-Organization-AuthSource   SERVER01.domain.localnet
10   X-MS-Exchange-Organization-AuthAs   Internal
11   X-MS-Exchange-Organization-AuthMechanism   10
12   X-MS-Exchange-Organization-Network-Message-Id   8d357628-f2e9-48d5-77e2-08d2291beca4
13   X-MS-Exchange-Organization-AVStamp-Enterprise   1.0
Can anyone assist in explaining why these emails are being continually marked as Junk in Outlook, and any further troubleshooting steps.
Thanks
Matt

Hello
please show transport rules settings.
sorry my english
Hello Sneff,
Transport Rule output below
Thanks
RunspaceId : 503d1c3b-4ab8-4e90-a5dd-a3eefdcbe404
Priority : 18
DlpPolicy :
DlpPolicyId : 00000000-0000-0000-0000-000000000000
Comments :
ManuallyModified : False
ActivationDate :
ExpiryDate :
Description : If the message:
Includes these patterns in the From address:
'[email protected]'
and Is received from 'Inside the organization'
Take the following actions:
Set the spam confidence level (SCL) to '-1'
RuleVersion : 15.0.0.0
Conditions : {FromAddressMatches, FromScope}
Exceptions :
Actions : {SetSCL}
State : Enabled
Mode : Enforce
RuleErrorAction : Ignore
SenderAddressLocation : HeaderOrEnvelope
RuleSubType : None
UseLegacyRegex : False
From :
FromMemberOf :
FromScope : InOrganization
SentTo :
SentToMemberOf :
SentToScope :
BetweenMemberOf1 :
BetweenMemberOf2 :
ManagerAddresses :
ManagerForEvaluatedUser :
SenderManagementRelationship :
ADComparisonAttribute :
ADComparisonOperator :
SenderADAttributeContainsWords :
SenderADAttributeMatchesPatterns :
RecipientADAttributeContainsWords :
RecipientADAttributeMatchesPatterns :
AnyOfToHeader :
AnyOfToHeaderMemberOf :
AnyOfCcHeader :
AnyOfCcHeaderMemberOf :
AnyOfToCcHeader :
AnyOfToCcHeaderMemberOf :
HasClassification :
HasNoClassification : False
SubjectContainsWords :
SubjectOrBodyContainsWords :
HeaderContainsMessageHeader :
HeaderContainsWords :
FromAddressContainsWords :
SenderDomainIs :
RecipientDomainIs :
SubjectMatchesPatterns :
SubjectOrBodyMatchesPatterns :
HeaderMatchesMessageHeader :
HeaderMatchesPatterns :
FromAddressMatchesPatterns : {[email protected]}
AttachmentNameMatchesPatterns :
AttachmentExtensionMatchesWords :
AttachmentPropertyContainsWords :
ContentCharacterSetContainsWords :
HasSenderOverride : False
MessageContainsDataClassifications :
SenderIpRanges :
SCLOver :
AttachmentSizeOver :
MessageSizeOver :
WithImportance :
MessageTypeMatches :
RecipientAddressContainsWords :
RecipientAddressMatchesPatterns :
SenderInRecipientList :
RecipientInSenderList :
AttachmentContainsWords :
AttachmentMatchesPatterns :
AttachmentIsUnsupported : False
AttachmentProcessingLimitExceeded : False
AttachmentHasExecutableContent : False
AttachmentIsPasswordProtected : False
AnyOfRecipientAddressContainsWords :
AnyOfRecipientAddressMatchesPatterns :
ExceptIfFrom :
ExceptIfFromMemberOf :
ExceptIfFromScope :
ExceptIfSentTo :
ExceptIfSentToMemberOf :
ExceptIfSentToScope :
ExceptIfBetweenMemberOf1 :
ExceptIfBetweenMemberOf2 :
ExceptIfManagerAddresses :
ExceptIfManagerForEvaluatedUser :
ExceptIfSenderManagementRelationship :
ExceptIfADComparisonAttribute :
ExceptIfADComparisonOperator :
ExceptIfSenderADAttributeContainsWords :
ExceptIfSenderADAttributeMatchesPatterns :
ExceptIfRecipientADAttributeContainsWords :
ExceptIfRecipientADAttributeMatchesPatterns :
ExceptIfAnyOfToHeader :
ExceptIfAnyOfToHeaderMemberOf :
ExceptIfAnyOfCcHeader :
ExceptIfAnyOfCcHeaderMemberOf :
ExceptIfAnyOfToCcHeader :
ExceptIfAnyOfToCcHeaderMemberOf :
ExceptIfHasClassification :
ExceptIfHasNoClassification : False
ExceptIfSubjectContainsWords :
ExceptIfSubjectOrBodyContainsWords :
ExceptIfHeaderContainsMessageHeader :
ExceptIfHeaderContainsWords :
ExceptIfFromAddressContainsWords :
ExceptIfSenderDomainIs :
ExceptIfRecipientDomainIs :
ExceptIfSubjectMatchesPatterns :
ExceptIfSubjectOrBodyMatchesPatterns :
ExceptIfHeaderMatchesMessageHeader :
ExceptIfHeaderMatchesPatterns :
ExceptIfFromAddressMatchesPatterns :
ExceptIfAttachmentNameMatchesPatterns :
ExceptIfAttachmentExtensionMatchesWords :
ExceptIfAttachmentPropertyContainsWords :
ExceptIfContentCharacterSetContainsWords :
ExceptIfSCLOver :
ExceptIfAttachmentSizeOver :
ExceptIfMessageSizeOver :
ExceptIfWithImportance :
ExceptIfMessageTypeMatches :
ExceptIfRecipientAddressContainsWords :
ExceptIfRecipientAddressMatchesPatterns :
ExceptIfSenderInRecipientList :
ExceptIfRecipientInSenderList :
ExceptIfAttachmentContainsWords :
ExceptIfAttachmentMatchesPatterns :
ExceptIfAttachmentIsUnsupported : False
ExceptIfAttachmentProcessingLimitExceeded : False
ExceptIfAttachmentHasExecutableContent : False
ExceptIfAttachmentIsPasswordProtected : False
ExceptIfAnyOfRecipientAddressContainsWords :
ExceptIfAnyOfRecipientAddressMatchesPatterns :
ExceptIfHasSenderOverride : False
ExceptIfMessageContainsDataClassifications :
ExceptIfSenderIpRanges :
PrependSubject :
SetAuditSeverity :
ApplyClassification :
ApplyHtmlDisclaimerLocation :
ApplyHtmlDisclaimerText :
ApplyHtmlDisclaimerFallbackAction :
ApplyRightsProtectionTemplate :
SetSCL : -1
SetHeaderName :
SetHeaderValue :
RemoveHeader :
AddToRecipients :
CopyTo :
BlindCopyTo :
AddManagerAsRecipientType :
ModerateMessageByUser :
ModerateMessageByManager : False
RedirectMessageTo :
RejectMessageEnhancedStatusCode :
RejectMessageReasonText :
DeleteMessage : False
Disconnect : False
Quarantine : False
SmtpRejectMessageRejectText :
SmtpRejectMessageRejectStatusCode :
LogEventText :
StopRuleProcessing : False
SenderNotificationType :
GenerateIncidentReport :
IncidentReportOriginalMail :
IncidentReportContent :
RouteMessageOutboundConnector :
RouteMessageOutboundRequireTls : False
ApplyOME : False
RemoveOME : False
GenerateNotification :
Identity : SQLReportingServices
DistinguishedName : CN=SQLReportingServices,CN=TransportVersioned,CN=Rules,CN=Transport
Settings,CN=Domain,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=localnet
Guid : 11f1083e-9e12-45d1-8e8f-3b878d4ca183
ImmutableId : 11f1083e-9e12-45d1-8e8f-3b878d4ca183
OrganizationId :
Name : SQLReportingServices
IsValid : True
WhenChanged : 10/03/2015 13:23:11
ExchangeVersion : 0.1 (8.0.535.0)
ObjectState : Unchanged
Matt

Internal emails not being received.

Hi,
We have come across an issue in our office with our blackberrys. If we send emails from our Blackberrys to another internal email address it arrives on our computers in our outlook but not on the blackberry. It doesn't fail or not sent it goes as if its sent but never arrives on the Blackberry.
If we send from our Computers to the address it arrives on both the Computer and the Blackberry.
Our carrier is vodafone ireland... and we have also spoken to our hosting company..
Can anyone help with this... it is as if Blackberry have blocked our company emails!

Yes, that helps ... and this only occurs when you send email FROM your BlackBerrys to other internal (meaning on your same company or corporate email domain name) email addresses.
First, check your internal email server's spam folders for those addresses and make sure the mail is not being filtered as spam.
Then, here are a couple of guides and suggestions
KB11036Firewall and connection requirements for the BlackBerry Internet Service
KB12447Error when sending email messages in same domain: authentication error: 530 5.1.0 unknown address
KB21775How to allow enterprise activation traffic for a BlackBerry Enterprise Server to make it through a spam filter
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Internal user not receiving internal Email

I have a user who is not receiving internal Email is she is included with others in the To or CC fields.
For example emailing [email protected] works, Bob gets the email, but if I email
[email protected] and
[email protected] Jo gets the email but not Bob.
Everything looks OK on the Exchange servers.
Can anyone advise on a solution?
TIA
Dave

Hello,
Please follow the DareDevil57 and Rajith's suggestion.
Besides, please use message tracking to trace the message.
Cara Chen
TechNet Community Support

Email to distribution list from SAP Internal Email

I have a scenario where in I have to send email from sap internal email (T-code:-SBWP) to the distribution list.
Can some one give me some idea on the same .
When we go to T-code: - SBWP, for unread email we right click and fwd the email to distribution list, can we achieve the same functionality by a program so that we can automate the process.
Thanks in Advance.
Regards,
Pawan.

Hi,
Yes ,one can write an ABAP code to send the mail to a distribution list.
Please try and use the Function Module 'SO_NEW_DOCUMENT_SEND_API1' and you need to pass the import and export parameters to this FM which needs to be defined and populated before you use this FM.
The first Exporting parameter is 'document_data' which will be of type 'sodocchgi1'.In order to populate this, you can use the structure of type 'sodocchgi1' and give the name, description, sensitivity and the language by referring to the data type mentioned above('sodocchgi1').
The next is the document type and you can mention any one of them from 'RAW' to anything again refering to the document type.
The next are the tables parameters and the first one is "object_content" which would be of type "solisti1" and you need to populate this one as well.This table would contain the contents of the mail.
The next Tables parameters is "receivers" which would be of type 'somlreci1' and in order to populate this,you need to use the below like code:
smtp_addr = any valid email id.
      gi_recievers-receiver = smtp_addr.
      gi_recievers-rec_type = 'U'.
      gi_recievers-com_type = 'INT'.
      APPEND gi_recievers.
once this is done, an email will be sent to the recipient which can be monitored in the T-code SCOT and SOST.It will take sometime for the mail to be sent as there is a fixed timeline after which the R/3 system pushes the mails through it to the recipients.
I guess, I have tried to answer your question.
In case of any queries,please let me know.
Regards,
Puneet Jhari.

How to have internal email scanned by external MTA.

Hi, Guys
For exchange 2013/ exchange online, I know it is easier to have external scanner to scan inbound/outbound email , but i don't know if it is possible to have internal email was scanned by external MTA before deliver to internal
recipients. anyone know how to achieve this and if the MTA can change email content?
please advice urgent from where this can be done , thanks very much!!

Hi Tony,
According to your description, I understand that you want to use MTA to scan internal message to ensure security.
If I misunderstand your concern, please do not hesitate to let me know.
What’s the meaning of MTA? Message Transfer Agent or the term "MTA" to mean what Exchange refers to as the "Transport”? Transport service handle message routing, more details about Mail Flow, for your reference:
https://technet.microsoft.com/en-us/library/aa996349(v=exchg.150).aspx#TransportPipeline
The internal message never leave Exchange Organization, so external MTA cannot used for internal mail flow.
However, we can deploy anti-spam agent on Mailbox Server to improve security, for example Sender filter, Sender ID agent and content filter agent.
I find an article about Anti-spam protection, for your convenience:
https://technet.microsoft.com/en-us/library/jj218660(v=exchg.150).aspx#Mailbox
Best Regards,
Allen Wang

C370 control between internal email domains

Hi All,
I have a customer where they have a few internal mail servers and the mail server’s email gateway are pointed to the C370 ironport.
They have a special requirement where they would like to block certain users from one mail server to be communicating with a set of people in another mail server.
They also have requirements like certain users can only send email to other certain users in another internal email domain.
Example:
a) [email protected] can only email [email protected]
b) [email protected] cannot sent emails to [email protected]
What I did is create mail policies for each requirement. For a) what I did is “allow from [email protected] to [email protected]”; then “deny [email protected] to any email domain”. As for b), what I did was “deny from [email protected] to [email protected]”; then “allow from [email protected] to any email domains”.
My question is:
1. Do I apply these policies on the incoming mail policies or outgoing? Taking into consideration I have a 2-data port topology where data-1 is configured to face the internet (public) and data-2 is facing the LAN (private)
2. Will my mail policy work?
Many thanks.

Hi Andreas,
Because I want to block [email protected] to send email to [email protected] only, I will have to define specific policies that drops [email protected] to [email protected], then allow [email protected] to every other email. Something like firewall rules performing specific deny and allow any any at the last line.
I performed some internal testings and I realize that in order to specifically block from [email protected] to [email protected], I have to define sender = [email protected] in the outgoing mail policy and [email protected] in the outgoing mail filter under filter = envelope recipient; action = drop (or vice versa). Otherwise, if I place sender = [email protected] and recipient = [email protected] in the mail policy, any email from [email protected] OR to [email protected] will hit the policy.
I feel that this is kind of brainless to do such thing and will add operational complexity. Unfortunately, my customer has a very strict security environment. I did say the same thing to him. "Why don't control on the server end?". He replied "what if my servers get compromised?"
Hope you can understand my explanation Thanks.

Internal Email delay

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