Internal Error 2330. 1392...(plug_ins\PaperCapture)

My Acrobat file folder is corrupted. I can't uninstall, install new, or even open the folder.
It causes the message:
Internal Error 2330. 1392, Program Files\Adobe\Acrobat 7.0\Acrobat\plug_ins\PaperCapture
I have Windows Vista and customer support won't help me because it's version 7.0.
Please help me someone.
Patrick

Hi Aandi -
I'm running Vista.
Programs and Features:
Adobe Photoshop Elements 6.0
Adobe Premiere Elments 4.0 (can't remove same error as Adobe Reader)
Adobe Premiere Elements Templates (I did succeed in removing this last night)
Adobe Reader 8.1.2
Another problem: In Adobe pdf files won't print.
Error:
Unable to start print job. Is printer available?
---click OK then:
Same message.
---click OK then:
Message goes away but doesn't print.
I installed FoxIT last night - now at least PDF files can be printed just fine.
More errors:
When opening Adobe Reader:
DDE Server Window: AcroRd32.exe - Corrupt File
The file or directory c:\Progrmam Files\Common Files\Adobe is corrupt and unreadable. Please run the Chkdsk utility.
(which when I tried to run didn't seem to do anything)
When tyring to remove Ado Prem Elem 4.0:
Warning 1910. Could not remove shortcut Adobe Premiere Elements 4.0.lnk. Verify that the shortcut file exists and that you can access it.
--click OK then get:
Error 2330. Error getting file attributes: C:Progam Files\Common Files\Adobe\Launch\premiereelements\4.0. GetLastError: 1392.
--click OK then get:
Installshield Wizard Completed
...wizard was interruppted before Ado Prem Elem 4 could be completely installed... (even though I was trying to remove it).
Help?

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Internal Error 2330. 1392

I just purchased a new laptop with Windows Vista with Adobe Reader 8.1.0 installed. When trying to open up an Adobe file, I received the error Internal Error 2330. 1392, C:\Program files\Adobe\Reader 8.0\Reader\Browser. I tried to uninstall Adobe and got the same error. Through Windows explorer I could not open the "Reader" folder. It said it was corrupted and i could not delete the ADOBE directly manually.
I was able to uninstall Adobe Reader 8.1.0 by first going in and changing the name of ADOBE directory under program files, but i still cannot delete the ADOBE directory directly.
Is there a way to manually delete the ADOBE directory.
Thanks
Don Hahl

Hi Aandi -
I'm running Vista.
Programs and Features:
Adobe Photoshop Elements 6.0
Adobe Premiere Elments 4.0 (can't remove same error as Adobe Reader)
Adobe Premiere Elements Templates (I did succeed in removing this last night)
Adobe Reader 8.1.2
Another problem: In Adobe pdf files won't print.
Error:
Unable to start print job. Is printer available?
---click OK then:
Same message.
---click OK then:
Message goes away but doesn't print.
I installed FoxIT last night - now at least PDF files can be printed just fine.
More errors:
When opening Adobe Reader:
DDE Server Window: AcroRd32.exe - Corrupt File
The file or directory c:\Progrmam Files\Common Files\Adobe is corrupt and unreadable. Please run the Chkdsk utility.
(which when I tried to run didn't seem to do anything)
When tyring to remove Ado Prem Elem 4.0:
Warning 1910. Could not remove shortcut Adobe Premiere Elements 4.0.lnk. Verify that the shortcut file exists and that you can access it.
--click OK then get:
Error 2330. Error getting file attributes: C:Progam Files\Common Files\Adobe\Launch\premiereelements\4.0. GetLastError: 1392.
--click OK then get:
Installshield Wizard Completed
...wizard was interruppted before Ado Prem Elem 4 could be completely installed... (even though I was trying to remove it).
Help?

Error 2330 when trying to install adobe reader 9.1

Trying to install adobe reader 9.1 on an hp laptop (pavilion dv6936us entertainment notebook pc...to be exact). It has windows vista home premium 64-bit os. when i try to install i get error message that says "Error 2330 Error getting file attributes: c:\Program file (x86)\Adobe\Reader9.0\Reader. Get last error: 1392. Please help.

Did you look "manually" for remnants of an old Reader installation ? (you could eventually try searching the drive for files and folders named Adobe )
Some suggests , as the previous thread contributor , that this is an issue with respect to remnants of an old installation :
http://social.microsoft.com/Forums/fr-FR/vistaprograms/thread/af9a6cec-24b0-446f-a091-22f2 5e8cd7b4
http://www.vistax64.com/general-discussion/152696-error-2330-1392-when-attempting-uninstal l-adobe-reader-8-1-2-a.html
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=14914
Other suggests it could be a corrupted file issue :
and suggests :
At a command prompt (run as administrator), do:
C:\>chkdsk c: /f /v
and then reboot the machine. A chkdsk of the system drive can only run while
the system is booting.
( http://www.vistax64.com/vista-general/74995-internal-error-2330-1392-when-uninstalling-rep airing-ms-money-200-a.html )
someone else suggests that it could be a permission issue :
http://forums.adobe.com/thread/392973
Kind Regards

Weird error preventing QT uninstall (Error 2330.23)

My problem involves the unsuccessful installation of iTunes 7 caused by problems removing QuickTime 7.1.3, but it's different from everyone else's registry problems. I've tried the iTunes 7 install, the QuickTime stand alone install, and the manual uninstallation of QuickTime via the Add/Remove Programs option under Control Panel. Each time I receive an error, (Error 2330.23), involving the following directory
Internal Error 2330.23 C:\ProgramFiles\Quicktime\QTSystem\QuickTimeStreaming.Resources\da.lproj
This occurs when trying to uninstall this file:
C:\...\QuickTimeStreaming.Resources\da.lproj\QuickTimeStreamingLocalized.dll.
I've tried accessing that file folder via My Computer, and when I do, it prompts me to format the C:\ drive (?!?!?!?!). I tried to delete the file by right-clicking the file folder and selecting 'Delete' in order to send it to the Recycle Bin, but it won't delete it, citing a data error, a "cyclic redundancy check." I have no idea what that means.
This problem is preventing me from uninstalling QT, which by the way seems to work fine. I've already uninstalled iTunes, and I haven't tried reinstalling an older version to see if it works.
Any ideas on how to resolve this problem?
HP desktop Windows XP

Yes - as it says in the first post: Macs don't have any issues [running my program] - except a recent user who has been getting the above error.
I have not been able to identify the reason that this individual cannot run the program, and so stand to learn something from helping them resolve the issue, unfortunately I've exhausted my own knowledge and immediate resources, which is why I'm asking for help here.
Thank you for your continued attention the thread.
Best,
Rax

An Internal Error Occured - Adobe Acrobat Professional 10.0.0.396

Hi All,
We are facing an issue in Acrobat 10.0.0.396 version, While working on the adobe file its suddenly get closed with the following error pop up " an internal error occured ", we dont get any event logs errors in the system and no error code in the error pop up window.
Why the error coming whether it is a know issue, if it is then what is the solution for the same.
How do we download the Acrobat 10.0.0.396 version patches from the internet if it is available.
Please find the System generation report from the problamatic acrobat 10.0.0.396.
Available Physical Memory: 2642616 KB
Available Virtual Memory: 1911980 KB
BIOS Version: DELL   - 15
Default Browser:
Default Mail: Microsoft Outlook
    mapi32.dll
    Version: 1.0.2536.0 (XPClient.010817-1148)
Graphics Card: Intel(R) Q35 Express Chipset Family
    Version: 6.14.10.4957
    Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:40 PM
Locale: English (United States)
Monitor:
    Name: Intel(R) Q35 Express Chipset Family
    Resolution: 1280 x 1024 x 60
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2327 Mhz
System Name: CSGPYRENF2F008
Temporary Directory: C:\DOCUME~1\100083\LOCALS~1\Temp\
Time Zone: India Standard Time
Total Physical Memory: 3396136 KB
Total Virtual Memory: 2097024 KB
User Name: 100083
Windows Directory: C:\WINDOWS
Installed plug-ins:
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\AcroForm.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Annots.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\DigSig.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\EScript.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\IA32.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\PPKLite.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Spelling.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
The same version having issue in the multiple OS installed computers.
Thanks in advance.

Since you did not say, I will assume you are running on Win 7, possibly X64. The first step to 10.0 is to do the updates and see if that resolves your issue. There is a good chance that is the problem.
OK, taking the long approach to find out your OS, it is XP, sp3. In any case, the first step is to do your updates and see if that resolves the issue. It is a waste of time to trouble shoot something that may have already been fixed.

Error message "failed to load an application resource (internal error)" when checking form in LiveCycle preview PDF

After creating a form, when I click on Preview PDF, I am now getting an error message "Failed to load an application resource (internal error)". Not sure why this has started recently, but it makes it impossible to check my forms for clients before I send them. I can open them outside of the program in Adobe Reader, but it is faster to check the form within LiveCycle and change them if necessary. Please help!

I fixed mine! In Reader 9 and 10.0 I had disabled the ReadOutLoud feature as it kept popping up whenever it felt like it, and I don't need ReadOutLoud. What worked for me was first to purge the system of Reader 9 - the uninstall routine leaves stuff behind. Then I went into the Reader 10 program folder, located the plug_ins sub folder, and renamed it to oldplug_ins. Then I ran the repair routine which recreated the plug_ins subfoler.. All now works, except that the <expletive deleted> ReadOutLoud is up to its old tricks again, but I can live with that for now.
Hope this helps.

There was an error while copying to Clipboard. An internal error occurred.

Hello
I'm running a Citrix Presentation Server 4.5 environment, based on Windows Server2003 and providing Adobe Reader as a published application (this issue appears with Adobe Reader 7 and Adobe Reader 8 equally).
Sometimes when trying to copy test from a pdf document, the error message "There was an error while copying to Clipboard. An internal error occurred." appears. The selected text is still copied to the clipboard, so the message seems to be more of a warning, but it's confusing for the end-users. This happens equally when copying via 'Ctrl-C' or with the mouse (right-click & copy).
It is not a problem with the document itself since sometimes the error appears and sometimes not on the same document. This happens for all documents I've tried so far.
Additional information: On the servers also MS Office 2003 SP3 is installed. I have the feeling that it may be an interference with the Office Clipboard, but I can't put my finger on it...
Please, has anyone found a solution for this?
Thanks
Andy

in windows 7
start-control panel-uninstall programs
uninstall the "Skype Click to Call", this will uninstall addins from ie, firefox, you dont have to uninstall skype.
in ie and firefox you can disable addons but can not uninstall them using ie or firefox interface, when you uninstall Skype Click to Call, it will remove it from all added browsers.
This works me now.
Edit 1:
Unfortunately skype trick does not work.
I recently switched to windows 8 and reliazed that there is no copy error any more.
Edit2:
This error maybe caused by Babylon dictionary which has an Adobe Acrobat or Reader addon which captures the text from pdf documnet when ctrl+right mouse click. This feature is enabled when it is copied to" C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\plug_ins " or "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\plug_ins " directory, so if it is copied such copying error appeared, if not copied it does not appear. Baylon dictionary addin is installed when you install babylon dictionary software, and it is here " C:\Program Files (x86)\Babylon\Babylon-Pro\Utils ", its name is " BabylonRPI.api "
Edit3:06-April-2013
My experience is that Babylon Dictionary was causing this error. With babylon version 10 acrobat does not give that kind of error anymore, on windows 7 x64, but previous version leftover files may cause this error again even if you remove previous versions and install version 10. With a clean install of windows 7 x64 with babylon dictionary version 10 there is no error anymore.Uninstalling previous versions of Babylon using third party uninstalling software like Revo or Uninstall Tool may help without reinstalling Windows.

Failed to load an application resource (internal error) - error message when previewing pdf in program

Hi,
I keep getting this error message when trying to Preview PDF in program "Failed to load an application resource (internal error)". I haven't changed anything in LiveCycle, so not sure why this is happening. Have had this issue for the past few months. I've been working around it, but it's kind of a pain. Would prefer to view forms in program. Suggestions to fix this?
Thank you!
Stacy

I fixed mine! In Reader 9 and 10.0 I had disabled the ReadOutLoud feature as it kept popping up whenever it felt like it, and I don't need ReadOutLoud. What worked for me was first to purge the system of Reader 9 - the uninstall routine leaves stuff behind. Then I went into the Reader 10 program folder, located the plug_ins sub folder, and renamed it to oldplug_ins. Then I ran the repair routine which recreated the plug_ins subfoler.. All now works, except that the <expletive deleted> ReadOutLoud is up to its old tricks again, but I can live with that for now.
Hope this helps.

"An internal error occurred" Adobe Fireworks CS4 login problem

When loading up Adobe Fireworks CS4, I keep getting "An internal error occurred" message. I have looked before online for solutions and tried isolating potentially corrupt fonts that could be preventing the programme not loading as well as deleting the Prefs.xml file. However, these solutions don't seem to work.
Help would be greatly appreciated. Thanks.

Please let me know the following:
1. The exact version of Adobe Reader on your system. You can get the same by clicking on Help > About Adobe Reader.
    If its not Reader 10.1.3, please update to the latest version and see if it solves the problem.
2. Which antivirus software are you using. Can you try disabling the same and see if it solves the problem.
3. Are you using any 3rd party plug-ins? If you are not sure, then please delete all files and folder present at:
    C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins
    Now try and repair the installation from the Control Panel > Programs and Features.

Error 2330 on Itunes 8 install on vista log attatched... I need some help

I can't tell if this is quicktime or itunes, but I really could use some help here. I think I have spent 10 hours trying various fixes on this. Does anyone know of a fix?
these are some of the errors in the log
MSI (c) (18:00) [16:20:51:016]: PROPERTY CHANGE: Modifying IAcceptLicense property. Its current value is 'No'. Its new value: 'Yes'.
DEBUG: Error 2826: Control LangCombo on dialog DestinationOptions extends beyond the boundaries of the dialog on the bottom by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: DestinationOptions, LangCombo, on the bottom
Action 16:20:51: DestinationOptions. Dialog created
DEBUG: Error 2330: Error getting file attributes: C:\Program Files\Java\jre6\lib\ext. GetLastError: 1392
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330.
MSI (c) (18!38) [16:21:52:446]: Product: iTunes -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330.
DEBUG: Error 2769: Custom Action InstallPackages did not close 2 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: InstallPackages, 2,
Action ended 16:22:11: InstallPackages. Return value 3
Action start 16:22:11: SetupCompleteError.
DEBUG: Error 2836: The control Back on the dialog SetupCompleteError can not take focus
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2836. The arguments are: SetupCompleteError, Back,
Action 16:22:11: SetupCompleteError. Dialog created
Action ended 16:22:13: SetupCompleteError. Return value 2.
Action ended 16:22:13: INSTALL. Return value 3.
MSI (c) (18:10) [16:22:13:141]: Destroying RemoteAPI object.
MSI (c) (18:20) [16:22:13:141]: Custom Action Manager thread ending.
Property(C): UpgradeCode = {0880A3FD-2A1E-43C5-B020-09930E075D34}
Property(C): EXISTINGIPODINSTALLDIR = C:\Program Files\iPod\
Property(C): AUTORUN = #1
Property(C): PROGRAMMENUNAME = iTunes\

I can't make sense of all that, there seem to be several things going on.
What error to you get from the installer itself rather than the event viewer?
In general, 2330 errors can be due to filing system problems so, a good start would be to run a disk check.
Then try again if it finds errors.
If it still doesn't work try the general install troubleshooting in this article:
http://support.apple.com/kb/TS1717
It would help if you say what you have tried and what the results were if you have been working on this for some time.

I am trying to install, but the install wizard insists on installing on a nonexistant D:/ drive, and when i try to change it, it gives me error 2330. any ideas?

I am trying to run iTunes on a PC with Windows 8.1, but the setup wizard tells me there is no space on the D:/ drive, which makes sense, since my D:/ drive is a CD-ROM. When it gives me the option to save on a different drive, I click it, and it tells me "Error 2330" and shuts down. Error 2330 simply implies that the drive is incompatible, which makes sense but isn't helpful. I even tried disconnecting the CD-ROM but that didn't change anything.
It is very odd that I have had iTunes on this computer for over seven months, and this problem didn't begin until after I attempted to install the latest update. It failed to install the update, and from then on I couldn't open iTunes at all. Has anyone else seen this issue or know what I can do?

I am trying to run iTunes on a PC with Windows 8.1, but the setup wizard tells me there is no space on the D:/ drive, which makes sense, since my D:/ drive is a CD-ROM.
Even though you're getting a slightly different error message, try the following user tip:
"Invalid drive X:\" install errors

Error while creating SC: Internal Error - termination type TH_RES_FREE

Hi I encountered this error while creating a SC. All attributes for this user are maintained and the "check user" transaction does not give any error.
Amol Mate
Error when processing your request
What has happened?
The URL http://punhjwsapsrm:8000/sap/bc/gui/sap/its/bbpsc02/! was not called due to an error.
Note
The following error text was processed in the system SSS : Internal Error
The error occurred on the application server PUNHJWSAPSRM_SSS_00 and in the work process 1 .
The termination type was: TH_RES_FREE
The ABAP call stack was:
Function: B40B_READ_TABLE of program SAPLBBP_BD_DRIVER_40B
Function: META_READ_TABLE of program SAPLBBP_BD_META_BAPIS
Form: LOCATIONS_READ of program SAPLBBP_ATTR_F4
Function: BBP_ATTR_F4_SLOC_PPOMA of program SAPLBBP_ATTR_F4
Form: STG_LOC_GET_FOR_LOCATION of program SAPLBBP_SC_APP
Form: STG_LOC_GET of program SAPLBBP_SC_APP
Form: LOCATION_STG_LOC_GET of program SAPLBBP_SC_APP
Form: USER_ATTRIBUTES_GET of program SAPLBBP_SC_APP
Form: SC_INIT of program SAPLBBP_SC_APP
Function: BBP_SC_APP_EVENT_DISPATCHER of program SAPLBBP_SC_APP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SSS in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server PUNHJWSAPSRM_SSS_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 1 in transaction ST11 on the application server PUNHJWSAPSRM_SSS_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http-c:100-u:PTEST -l:E-s:SSS-i:PUNHJWSAPSRM_SSS_00 -w:1-d:20051121-t:171904-v: TH_RES_FREE-e:Internal Error
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team

Hi Amol,
First of all the sicf transaction is to be used only if you use the internal ITS.
Now you have to put an external breakpoint in the source code of the ABAP Program or FM you want to debug , one of these in your case :
Function: B40B_READ_TABLE of program SAPLBBP_BD_DRIVER_40B
Function: META_READ_TABLE of program SAPLBBP_BD_META_BAPIS
Form: LOCATIONS_READ of program SAPLBBP_ATTR_F4
Function: BBP_ATTR_F4_SLOC_PPOMA of program SAPLBBP_ATTR_F4
Form: STG_LOC_GET_FOR_LOCATION of program SAPLBBP_SC_APP
Form: STG_LOC_GET of program SAPLBBP_SC_APP
Form: LOCATION_STG_LOC_GET of program SAPLBBP_SC_APP
Form: USER_ATTRIBUTES_GET of program SAPLBBP_SC_APP
Then launch the transaction in IE, once the program reaches a breakpoint, you'll get the ABAP debuger in IE.
Regards.
PS: if it doesn't work, put the parameter ~generatedynpro in BBPGLOBAL service to have it applied to all BBP transactions
Vadim

Internal error occurs in background job scheduling

Hi Experts,
We are facing an error message "Internal error occurs in background job scheduling" while trying to execute a custom report(Z report) in background in SA38.
Please find the following observation on our side on this message.
1) This message is not coming for only one report not for others.
2) SU53 screen shot shows that SE38 check is failed, but the weird thing is not happening for other report.
3) Persons having SE38 auhtorization are able to run this report.
Please advise.
Thanks in advance,
Viven

What is the message ID and number? Have you tried OSS search and debugging?
What does this program do, in a nutshell?

Internal error while overwriting a charecteristic value in a class

Hi,
I am overwriting a charecteristic value in a class with a change master.
In CL02 I entered the class and the chnage number and entered in edit mode.
Then I selected the charecteristic view and selected the specific charectristic which value I need to overwrite and then clicked on "Overwrite Value" button.
Now the system has found an internal error: the required characteristic data was not found in characteristics maintenance.
Charecteristic data not found: Internal Error
Please tell me how can I get out of this error.

hi,
Please check whether the overwriting indicator check box in character tab is select or not.
It should be flagged.
Thanks & regards
Reddiy.

ORA-00600: internal error code, arguments: [ktsircinfo_num1]

While taking export of a table received EXP error and while dropping/selecting the same gor ora-600 errors.
. . exporting table TEST4
EXP-00003: no storage definition found for segment(29, 371385)
SQL >Drop table test4 cascade;
ORA-00600: internal error code, arguments: [ktsircinfo_num1], [29], [29], [371385], [], [], [], []
sql> Desc test4;
ORA-00600: internal error code, arguments: [ktsircinfo_num1], [29], [29], [371385], [], [], [], []
I dont want to log TAR with oracle right now... I tried dropping and recreating Undo tablespace but still did not help much . Database version is 9204

hi
read metalink ID - 153788.1
CHeers

Internal Error 2330. 1392...(plug_ins\PaperCapture)

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