Internal Error Accessing Xtra (Authorware 7 Desktop Runtime)

We have the exact same courseware installed on 8 machines that are all setup the exact same way. 2 of them are working correctly. The remaining six machines display the following error message when trying to access functions in the DataSafe Xtra:
Internal error in authorware: unable to find a valid in-memory scripting xtra object for call of function "mcDataSafeRegister".
The same error appears for any subsequent attempt to access the DataSafe Xtra.
What doesn't make sense is that there are 2 machines that are working OK and access that Xtra without any problems. We've copied the code from the working machines to the non-working ones and still get the same error.
Any suggestions?
Thanks
Mark

MJW, were you able to complete a transaction at the link you gave me?  When I clicked on the "Get the Xtra" link the browser was redirected to ShareIt and then back to http://www.mediaclick.us/, which does not exist.
So I tried the "Xtras Mall" under the Products heading, which took me to http://www.mediamacros.net/index.php, but the XTRAS link there (http://store.mediamacros.net/) also does not exist.
I wrote an email to the folks at mediamacros.net hoping to find someone who can sell me that Xtra.

Similar Messages

  • Internal error - access to IT_ADR2_L when adding E1BPADTEL/SMTP segments (i

    When Syndicating Customer Master Data from MDM to ECC (using an iDOC), I receive the following error....
    Internal error - access to IT_ADR2_L
    when adding data in  E1BPADTEL and E1BPADSMTP segments (in E1ADRMAS).
    Has anyone received this error?
    Thanks!!
    MMF

    Dear Harry
    I think there are any permission issue better to talk basis team, because  i has work in my side.

  • Error (access denied) when starting Client Runtime Audit Browser

    LS,
    After starting the OC4J instance, I try to start the Client Runtime Audit Browser. For a brief moment I see a DOS-box, then an IE-page appears saying the following:
    ======================================================
    ERROR
    The requested URL could not be retrieved
    While trying to retrieve the URL: http://127.0.0.1:8999/owbb/RABLogin.uix
    The following error was encountered:
    Access Denied.
    Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.
    ======================================================
    Any idea whether this is a local problem?
    I've tried applying the settings as mentioned in the configuration guide, but the Bypass option for the proxy is impossible to set since we do not use a proxy server.
    Your thoughts?
    Regards, Patrick

    Good morning All,
    Maybe I've got the wrong idea of what is all needed to be able to run the RAB locally, but I thought that starting the OC4J instance would be sufficient to get started.
    In the Installation and Configuration Guide the following is mentioned:
    2.7 Step 6. Configure the Web Browser for Design and Runtime Audit Browsers
    2.7.1 Add "LOCALHOST" to Your Web Browser Proxy Server Bypass List
    2.7.2 Configure the Cache Management in Your Web Browser
    2.7.3 Configure Warehouse Builder with a Net Service Name
    As said before:
    @2.7.1, we do not use a proxy (according to Internet Explorer settings) therefore I can't add 'localhost' to the bypass-list, but then again I think that it does not need to be, since there is nothing to be bypassed in the first place.
    2.7.2 has been implemented.
    @2.7.3, I added the net service name manually to TNSNAMES.ORA (since I also needed that to be able to get on to the database using TOAD and SQL*Plus).
    We do not have 9iAS integration for RAB, nor do we have OEM integration.
    Are there other things that need to be implemented? Mentioned so far have been HTTP-server and RTP services, but paragraph 2.7 does not mention anything about this. Maybe there are certain services that need to be running on the server (like HTTP and/or RTP), even though I would like to run the RAB locally?
    Where does one actually need RTP for?
    Thanks in advance.
    Cheers, Patrick

  • Internal error - how to debug and fix

    Hi Gurus
    I am trying to enter data for a business partner using transaction BP.  I am able to create the BP (person) however when I attempt to enter communication information, such as telephone number, I receive the following error message:
    Internal error - access to IT_ADR2_L
    Can anyone tell me how to debug this?  Please include individual steps, as I am not a developer.
    Any help greatly appreciated.
    Thanks
    Harrrry

    Dear Harry
    I think there are any permission issue better to talk basis team, because  i has work in my side.

  • Internal Error 401

    Hello,
    after setting up a new scenario in the integration builder, I tried to test it over Tools > Test Configuration. While Receiver Determination I get the following Internal Error:
    <b>HTTP connection to ABAP Runtime failed.
    Error: 401 Unauthorized
    URL: http://<myhost>:8000/sap/xi/simulation?sap-client=
    User: XIDIRUSER</b>
    I allready checked, if the simuation engine is running. It works fine. I think the problem is the sap-client parameter in the URL. As you can see, it is not set. But where can I set it? Or am I on the wrong path?
    Thanks for any help in advance.
    Robin

    Hi Robin,
    make sure that no user is locked. Make sure in SU01 and also check the administration part of the integration builder. I would also suggest you to double check again whether the passwords in SU01 and exchange profile match exactly. I would suggest to enter these in capital letters.
    Additionally also make sure that the user you are using to talk to XI has the role SAP_XI_APPL_SERV_USER in XI.
    Regards,
    abhy

  • Internal error when accessing a table  -

    Hi,
    The program which is running as background was running for last 1 year, last two days the RFC call in the program is dumping.
    In DUMP its showing Internal error when accessing a table
    Error : DBIF_RSQL_SQL_ERROR
    I checed the size of the table its quite huge for the application.
    So there is no issue with table.
    Please advise what causes these sort of error.
    System is ECC 6.0
    With SQL server 8.0
    Regards,
    Thomas

    These are the system log i got it from SM21. For this error logs are as below
    Very High Priority error
    Details Page 2 Line 9 System Log: Local Analysis of onsaprp1                  1
    Time
    Type
    Nr
    Clt
    TCode
    Grp
    N
    Text
    15:43:09
    DIA
    009
    300
    AB
    0
    Run-time error "DBIF_RSQL_INTERNAL_ERROR" occurred
    Run-time error "DBIF_RSQL_INTERNAL_ERROR" occurred
    Details
    Recording at local and central time........................ 11.02.2011 15:43:09
    Task......
    Process
    User......
    Terminal
    Session
    TCode
    Program
    Cl
    Problem cl
    Package
    03084
    Dialog work process No. 009
    TOM
    1
    SAPMSSY1
    T
    Transaction Problem
    SABP
    Further details for this message type
    Module nam
    Line
    Error text
    absapsql
    0786
    HandleRsqlErrors
    Documentation for system log message AB 0 :
    The specified runtime error has occurred in the system.
    Parameter
    abcdefghijklmnopqrstuvwxyz .. DBIF_RSQL_INTERNAL_ERROR
    Technical details
    File
    Offset
    RecFm
    System log type
    Grp
    N
    variable message data
    119
    618840
    l
    Error (Module, Row)
    AB
    0
    HandleRsqlErrors                                    absapsql0786
    High Priority error
    Details Page 2 Line 18 System Log: Local Analysis of onsaprp1                 1
    Time
    Type
    Nr
    Clt
    TCode
    Grp
    N
    Text
    15:44:07
    DIA
    009
    300
    SMEN
    BZ
    Y
    Unexpected return value 8 when calling up
    Unexpected return value 8 when calling up
    Details
    Recording at local and central time........................ 11.02.2011 15:44:07
    Task......
    Process
    User......
    Terminal
    Session
    TCode
    Program
    Cl
    Problem cl
    Package
    03084
    Dialog work process No. 009
    TOM
    om-blr-l
    1
    SMEN
    SAPLSMTR_NAVIGATION
    K
    SAP Web AS Problem
    SBAC
    Further details for this message type
    Module nam
    Line
    Table Name
    Field Name
    dbrepolo
    172
    8
    Documentation for system log message BZ Y :
    When calling a function within the database interface, a return
    value which cannot be processed by the calling function was
    provided.
    Technical details
    File
    Offset
    RecFm
    System log type
    Grp
    N
    variable message data
    120
    11160
    h
    Database Error (Non-SQL)
    BZ
    Y
    8                                                   dbrepolo172
    Edited by: Thomas Paul jr on Feb 14, 2011 6:36 AM
    Edited by: Thomas Paul jr on Feb 14, 2011 6:38 AM

  • Reader XI - Cannot open PDFs from Outlook:  Internal error occured.  Access is denied.

    I have a user that when they try to open a PDF from Outlook they get two errors. An internal error occured, and Access is denied.  I HAVE tried everyone's solution of unchecking 'Enabled Protected Mode' in Adobe > Edit > Preferences...but, this has NOT worked. The user is currently running Windows XP and has Outlook 2010.  The attachments DO open if you save them to computer first, or if Adobe Reader is already open.  Please help.  Thank you.

    "Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email
    I am absolutely pulling out my hair over this one!!
    PC/Win 7 64bit/Adobe XI/Office 2010
    I have tried Uninstalling and re-installing
    I have tried using an adobe software removal tool
    I have tried modifying the security settings in reader
    I've tried running repair on MS Office
    If you open the .pdf from an email directly, it opens Reader with the error "Internal Error Occurred"
    If you drag and drop the .pdf onto the desktop, and then open it, it opens.
    If you open Adobe Reader FIRST, then open the .pdf from the email, it opens fine.
    ONLY when you open a .pdf from an email with Adobe Reader closed (so Outlook is asking AR to open first, and then present the .pdf) is it behaving this way.
    Hypothesis: Outlook 2010 does not like to open Adobe Reader.
    SO....tell me all of you brilliant geniuses? How do I solve this puzzle and become an end user's hero?

  • An internal error has occurred! + Runtime error! Program C-

    I have Vista 64 SP2 all patches and Acrobat CS4 installed.Reader 9.4 was running without more then the normal troble with Adobe software. After installing Adobe Reade X it won't even start.
    The only  thing Reader X is doing is showing: An internal error has occurred!
    And: Runtime error! Program C… The program has requested the Runtime  to terminate in an unusual way. Please contact the application’s support  team for more information.
    I have enough of Adobes Beta Software released to me as a customer.  Never seen anything worse then your products. Flash as THE security hole  closely followed by Adobe reader. Okay that hole is closed now an  forever as I never will install anything from Adobe on my PC again. The  **** with downloading by Adobe DLM in firefox and such crap not to  mention.
    Welcome Foxit Reader!

    Hi,
    this Error can occur if you make use of JUNCTION in your filesystem. Sometimes those JUNCTIONS are made by your Operating System (e.g. windows anytime-upgrade and than changeing system language). But perhaps you manually changed program and data storage locations by using JUNCTION ( e.g. mklink or any other tool ).
    ONE SOLUTION which works for me was to install Adobe Reader manually by downloading the appropriate version at ftp://ftp.adobe.com/pub/adobe/reader/win . The startup with the desktop shortcut will not work.
    1. You should create a new Folder (e.g. TEST ) in the HOMEDRIVE ( normally C: ) root location which is not a JUNCTION .
    2. Open a command line ( press WinodwsKey+R than type "%COMSPEC%" without quotes and press OK Button)
    3. Use now the set command to change environment varibles temporarily Change APPDATA and USERPROFILE by typing
         SET APPDATA=C:\TEST
         SET USERPROFILE=C:\TEST
    4. Now start Adobe Reader from this command line by typing
         "C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe"
    Adobe Reader will open.
    5. You should go straight to Menu: Edit->Preferences->General
    Disable or deselect the "Enable Protected Mode at startup" at the bottom. Click OK. and exit Adobe Reader.
    6. Adobe settings are now written to C:\TEST
    copy all from C:\TEST to your original USERPROFILE dir
    Now you can use the desktop shortcut of Adobe Reader and it will also open pdf directly in your browser.

  • Memory access error combined with "internal error SIGSEV"

    In a code that I work on, I get a memory access error, when i allocate memory to a pointer via new.
    It says " Attempting to write 4 bytes at address <address>
    which is <x> bytes past the end of heap block of size <size of class allocated throug new> at <address>
    After this there is one function call into which i try to step in and i get
    "internal error : signal SIGSEV (no mapping at the fault address)" and core is dumped after raising abort signal.
    But i dont get any problem with regard to function mapping, when i try stepping over the function and function performs its usual action. Also the binary works fine with no runtime exceptions. It gives this mapping problem while debugging.
    Addtional info :
    {font:Courier New}{size:2}{color:black}{font:'Courier New'}{size:10pt}{color:black}dbx
    -V{color}{size}{font}{color}{size}{font}
    g++ -v
    {font:Courier New}{size:2}{color:black}{font:'Courier New'}{size:10pt}{color:black}{color}{size}{font}{color}{size}{font}
    {font:Courier New}{size:2}{color:black}{font:'Courier New'}{size:10pt}{color:black}Sun Dbx
    Debugger 7.5 2005/10/13{color}{size}{font}{color}{size}{font}
    Reading specs from /usr/sfw/lib/gcc/sparc-sun-solaris2.10/3.4.3/specs
    Configured with: /gates/sfw10/builds/sfw10-gate/usr/src/cmd/gcc/gcc-3.4.3/configure --prefix=/usr/sfw --with-as=/usr/sfw/bin/gas --with-gnu-as --with-ld=/usr/ccs/bin/ld --without-gnu-ld --enable-languages=c,c++ --enable-shared
    Thread model: posix
    gcc version 3.4.3 (csl-sol210-3_4-branch+sol_rpath)
    Could some one suggest the possible reasons for this error with the give information? Thank you.
    --Saravana

    Indeed, it is dbx error. Seeing that gdb is involved, I suspect DWARF-related problem. You are using dbx that is almost 4 years old; at the very least, please install all patches; better solution is to upgrade to latest version, it works much better with gcc compilers.
    The latest version of Sun Studio can be downloaded from here: http://developers.sun.com/sunstudio/downloads/
    Besides, it has much better IDE and more standard- (and gcc-) conforming C++ compiler, so you might as well try switching to Sun Studio C++ compiler for you project.

  • Remote Desktop Connection - internal error

    My laptop is running Windows 8.1 and since yesterday has starting giving problems when connecting to remote PCs using Remote Desktop Connection.
    It asks for the password and then shows 'Configuring remote session' for about 30 seconds and then displays 'An internal error has occurred'.   Another PC on the same network is able to connect to the remote PC without problem.  I've tried connecting
    to four other PCs with this laptop and two work and three don't.
    I've tried changing various settings such as bitmap caching and clipboard sharing etc.  Nothing makes a difference.
    I've also used system restore to reverse recent windows updates and that hasn't helped either.
    Any ideas?
    What can cause 'An internal error has occurred'?  Will it be writing to a log somewhere that I can look at to find further information about the error?
    Thanks
    Andy

    I'm not sure if you meant there could be a problem with the user profile on the laptop or the one on the server I'm trying to connect to?
    However, it seems to be the latter.  I just created a new user account on the server and can now remote into it from my laptop.  If I try the original user account again (Administrator) then I get the internal error message.  Other client
    PCs can still log-in to the server using the same Administrator account without problem.
    Is there something I can do (either to client or server) to clear the fault with the Adminstrator account without wiping that account on the server?

  • SM58 : Internal error when accessing a table

    Hi there,
    We have just upgraded from R/3 4.7 to ECC 6.0. After the upgarde we face many "Internal error when accessing a table" in sm58. Is there any table mapping mismatched happened during unicode conversions? How to check the details? Most of the errors are SWW_WI_EXECUTE_INTERNAL_RFC, SWW_WI_CREATE_VIA_EVENT_IBF and etc which are workflow modules.
    can you help?
    Thanks.
    Regards,
    Thava

    Hi
    Have u checked this thread?
    problem in TRFC
    Error while executing Workflow: User is locked.
    /message/5804053#5804053 [original link is broken]
    Regards
    Sridhar Goli

  • "An internal error has occurred" message when scanning from MX922 to desktop using Windows 7

    I am no longer able to scan using my MX922 connected to my desktop running Windows 7 without getting a message on my desktop saying "An internal error has occurred".  I have turned the MX922 on and off, I have disconnected both the power cord and USB cable from the MX922 and from my desktop, I have reconnected the USB cable to a different port on my desktop, I have uninstalled all Canon programs from my desktop and reloaded all Canon programs with the MX922 CD, and I have restarted the desktop multiple times.  I scan documents several times a week for my business. It has worked fine until today. What do I need to do to correct this problem and get back to scanning?

    Hi boisseaujm,
    If you temporarily disable any antivirus or firewall software that is on your computer, then attempt to scan again, are you able to scan successfully?
    If this is a time-sensitive matter, additional support options are available at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • I get an Internal Error message when trying to access Hotmail

    When I try to access my Hotmail inbox, I get an Internal Error message Reference #3.48406ca.1327362199.109cf5de. I can still get my mail through Internet Explorer. Please, only simple replies, I am a senior and not up with all the technical stuff, thanks

    I fixed it myself!

  • UAG internal error every time access a owa trunk error_code=109

    Hi,
    I moved over to UAG SP3 Last night and am having a weird issue. Every time we access the Truck URL we get an error,
    "You cannot access this site due to an internal error.
    Try to access this site again in a few minutes.
    If the problem persists contact the site administrator."
    I can reenter the Address again, which it will then bring me to the log in page.
    I insert my credentials, hit log on and then get this error
    You cannot access this site due to an internal error.
    Try to access this site again in a few minutes.
    If the problem persists contact the site administrator.
    Connected to Microsoft Exchange
    © 2010 Microsoft Corporation. All rights reserved.
    I type in the address again and it will then bring up the portal page. Once there I am able to click on Exchange app and it brings up outlook web app. Once I log out I have to go through this all over again, doesn't matter how long its been or that I already
    accessed it once. There is an error_code in the URL of 109.
    Can someone point me in the right direction of what to check. Thanks Wayne

    Hi, did you solve this problem? We have got the same error.

  • Internal Error 2502 - JRE (Java SE Runtime 5.02u22) ...please help!

    Hi Everyone,
    I am setting up an account to submit documents to the FDA through an electronic submission gateway. It's been one thing after the other. I finally made progress on the checklist. The next requirement is to download JRE and JCE. Anytime I try to install the (JRE) Java SE Runtime Environment 5.0u22" on my Window 7 PC an error message appears- "Internal Error 2502". I tried rebooting and reinstalling and nothing changes. I called Oracle and they advised me to post this thread.
    I would be so appreciative if someone could offer me some advice on how to properly install this.
    Huge Thanks,
    Aileen

    Oracle gave you the wrong advice. This is a Java Programming forum, not a help desk. They should not shirk their own support responsibilities. Locking this thread.

Maybe you are looking for