Internal error cannot print

 When I try to print from my computer I get 'internal error cannot print'. My printer HP Photosmart 5510

Shelia,
Thank you for your reply.  Here are some further details on the question that you asked:
1. At that beginning, because the PDF file has 226 pages as total and consists of 19 fm files, which I mean the big volume, I thought this problem occurs.  (FYI, the small/medium volume means the PDF file has 112 pages as total and consists of 16 fm files / only around 20 pages as total and consists of only 1 fm file.)
However, now, I know the problem occurs in the specific two very small fm files.  These two fm files are only 3 pages / 15 pages as total and consists of only one fm file.  – So, I do not think the volume relates to this problem.
2. I always use “save it to PDF” to create PDF files so far.  I am using the PDF distiller that came with FrameMaker8.
3. All files including graphics are in my local drive (C drive).
So I'm wondering if the problem is possible due to the two specific fm files.  If so, what are your recommendations to get around this?
Thanks
Steve

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  • Acrobat X Pro 10.1.6 (on Mac OS 10.7.5) hang error, cannot print. HELP!!!!!

    Every time I try to print a pdf (regardless of which printer I use, regardless of whether printer is networked or directly connected), I end up with that lovely little pinwheel, spinning endlessly...and have to force quit.  Each time I receive the following error (it's actually quite a bit longer, but hopefully this will be enough):
    Date/Time:       2013-03-19 15:19:31 -0400
    OS Version:      10.7.5 (Build 11G63)
    Architecture:    x86_64
    Report Version:  9
    Command:         Acrobat
    Path:            /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Version:         10.1.6 (10.1.6)
    Parent:          launchd [144]
    PID:             11388
    Event:           hang
    Duration:        0.98s
    Steps:           10 (100ms sampling interval)
    Pageins:         1
    Pageouts:        0
    Process:         AdobeAcrobat [11388]
    Path:            /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Architecture:    i386
    UID:             501
      Thread 0x24393    
      User stack:
        10 start + 54 (in AdobeAcrobat) [0x1e16]
          10 main + 94 (in AdobeAcrobat) [0x1e92]
            10 RunAcrobat + 316 (in Acrobat) [0xf6e9]
              10 RunAcrobat + 6882 (in Acrobat) [0x1108f]
                10 -[NSApplication run] + 911 (in AppKit) [0x94e7cac1]
                  10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113 (in AppKit) [0x94e80752]
                    10 _DPSNextEvent + 2196 (in AppKit) [0x94e814d6]
                      10 _NSHandleCarbonMenuEvent + 302 (in AppKit) [0x94ef0bd2]
                        10 _HandleMenuSelection + 53 (in HIToolbox) [0x92df57a9]
                          10 _HandleMenuSelection2 + 636 (in HIToolbox) [0x92df5a2a]
                            10 _ZL14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 608 (in HIToolbox) [0x92f8e88c]
                              10 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 129 (in HIToolbox) [0x92dfdd79]
                                10 SendMenuItemSelectedEvent + 275 (in HIToolbox) [0x92f9d98d]
                                  10 SendMenuCommandWithContextAndModifiers + 70 (in HIToolbox) [0x92f3213a]
                                    10 _ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 482 (in HIToolbox) [0x92f320d0]
                                      10 SendEventToEventTarget + 76 (in HIToolbox) [0x92dc1571]
                                        10 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482 (in HIToolbox) [0x92dac790]
                                          10 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602 (in HIToolbox) [0x92dad313]
                                            10 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 (in HIToolbox) [0x92f31c0c]
                                              10 NSSLMMenuEventHandler + 452 (in AppKit) [0x94ff3246]
                                                10 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 172 (in AppKit) [0x951c3670]
                                                  10 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106 (in AppKit) [0x9535d15b]
                                                    10 -[NSMenu _internalPerformActionForItemAtIndex:] + 45 (in AppKit) [0x95358f2a]
                                                      10 -[NSMenu performActionForItemAtIndex:] + 65 (in AppKit) [0x95358ef7]
                                                        10 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79 (in AppKit) [0x9507cfb5]
                                                          10 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 171 (in AppKit) [0x9507d92c]
                                                            10 -[NSMenuItem _corePerformAction] + 536 (in AppKit) [0x9507dcaf]
                                                              10 -[NSApplication sendAction:to:from:] + 232 (in AppKit) [0x94f8a663]
                                                                10 -[NSObject performSelector:withObject:] + 65 (in CoreFoundation) [0x94d39d11]
                                                                  10 RunAcrobat + 3588833 (in Acrobat) [0x37b88e]
                                                                    10 AcroSecurityBailOutImpl + 8153358 (in Acrobat) [0xbaf692]
                                                                      10 AcroSecurityBailOutImpl + 8154090 (in Acrobat) [0xbaf96e]
                                                                        10 AcroSecurityBailOutImpl + 2542968 (in Acrobat) [0x655afc]
                                                                          10 AcroSecurityBailOutImpl + 2542642 (in Acrobat) [0x6559b6]
                                                                            10 AcroSecurityBailOutImpl + 5417095 (in Acrobat) [0x91360b]
                                                                              10 AcroPluginMain + 782039 (in AcroForm) [0x10d890ba]
                                                                                10 AcroSecurityBailOutImpl + 2271048 (in Acrobat) [0x6134cc]
                                                                                  10 AcroSecurityBailOutImpl + 3050005 (in Acrobat) [0x6d1799]
                                                                                    10 RunAcrobatInBrowser + 205633 (in Acrobat) [0x3d1af4]
                                                                                      10 RunAcrobatInBrowser + 205349 (in Acrobat) [0x3d19d8]
                                                                                        10 RunAcrobatInBrowser + 204426 (in Acrobat) [0x3d163d]
                                                                                          10 RunAcrobatInBrowser + 203363 (in Acrobat) [0x3d1216]
                                                                                            10 AcroSecurityBailOutImpl + 13290264 (in Acrobat) [0x109589c]
                                                                                              10 AcroSecurityBailOutImpl + 13283688 (in Acrobat) [0x1093eec]
                                                                                                 10 AcroSecurityBailOutImpl + 13999294 (in Acrobat) [0x1142a42]
                                                                                                   10 AcroSecurityBailOutImpl + 13264679 (in Acrobat) [0x108f4ab]
                                                                                                     10 AcroSecurityBailOutImpl + 11772998 (in Acrobat) [0xf231ca]
                                                                                                       10 AcroSecurityBailOutImpl + 11762573 (in Acrobat) [0xf20911]
                                                                                                         10 AcroSecurityBailOutImpl + 13151615 (in Acrobat) [0x1073b03]
                                                                                                           10 RunAcrobat + 1978006 (in Acrobat) [0x1f2443]
                                                                                                             10 RunAcrobat + 1978381 (in Acrobat) [0x1f25ba]
                                                                                                               10 RunAcrobat + 1978854 (in Acrobat) [0x1f2793]
                                                                                                                 10 RunAcrobat + 1980833 (in Acrobat) [0x1f2f4e]
                                                                                                                   10 RunAcrobat + 1981447 (in Acrobat) [0x1f31b4]
                                                                                                                     10 RunAcrobat + 1983253 (in Acrobat) [0x1f38c2]
                                                                                                                       10 AGMInitialize + 320546 (in AdobeAGM) [0x2114ee4]
                                                                                                                         10 AGMInitialize + 324139 (in AdobeAGM) [0x2115ced]
                                                                                                                           10 AGMTerminate + 2793417 (in AdobeAGM) [0x23e8c78]

    scphan,
    thanks a lot for your reply! It is helpful! (although not "solved" - alas).
    The thing still doesn't work: maybe I missed some magic trick?
    If you bear with me, here is what I did:
    a) downloaded jdk-6u10-docs.zip
    (from "Java SE Development Kit Documentation 6"
    -->
    https://cds.sun.com/is-bin/INTERSHOP.enfinity/WFS/CDS-CDS_Developer-Site/en_US/-/USD/ViewFilteredProducts-SingleVariationTypeFilter)
    -- it was unzipped automatically by my Safari downloader, creating the "docs" directory);
    b) then I pointed the Netnbeans to this dir (it says "Add ZIP/Folder", so to my understanding the "dir" should work, only faster), --
    -- still "Show Javadoc" results in "Cannot perform"... (:-.
    Anything I did terribly wrong?
    Note that I stared at the http://java.sun.com/javase/downloads/index.jsp for a while before finding the "documentation" link.
    Noticeable also that the page starts with "What Java Do I Need?" but doesn't answer that question.
    Why does Sun make it so freaking hard for the beginners?..
    Does it make sence to ship something without documentation?..
    Why doesn't Apple distribution include it for 1.6 although it does for 1.5 and 1.4?..
    Why do creators of Java not care that Java actually works out of the box, -- including (and that I think makes my question a Java question) in one of the two most popular Java IDEs?
    (The last few sentences are mostly for flounder).

  • Acrobat Distiller 9 Error - Cannot Print PDF

    When I try to print PDFs from any browser or piece of software, try to open Distiller directly, or even scan to PDFs, I receive the following error:
    Unable to create the temporary folder.
    Error: 5 - Access is denied.
    I have had no problems until Monday with this.  I did not install any new software.  I have done the following:
    Scanned the computer for Malware (Malwarebytes) - 0 threats found
    Scanned the computer for regular virus/registry issues (AVG 2013) - 0 threats found
    Repaired Acrobat 9 PRO installation - no change
    Rebooted multiple times - no change
    My computer runs Windows 7 64-bit, and I have Adobe Web Premium CS5 (which comes with Acrobat 9 PRO).  I currently do not have access to the installation discs, as I just moved.

    jlk2011 thanks, I found your thread, and it worked!  I'm sharing what I did here and then closing the thread.
    By holding the Windows key and R down, I typed %TEMP% into the Run field and hit Enter.
    I found a temp folder name Acrobat Distiller 9.  I deleted the folder.  I then created a new folder with the same name, and I was immediately able to print PDFs again.  The issue was resolved.

  • Why does IE 9 say internal error and cannot print to Color Laserjet 2600n?

    IE 9 displays message "Internal error, cannot print page" when I try to print to a networked Color Laserjet 2600n. Printing works well on my other networked HP printer.

    The windows 8 driver for this printer should be available in late January. Please bookmark this site and visit it for up to date information. Also located on this site are links to documents for the network workaround and the in-os document.
    Laserjet Printers supported in Windows 8
    Install HP print software via a network in Windows 8
    As a test, I did install this using the windows 7 drivers, it printed fine but I received a pop up giving me an error printing but it still printed. I then used the network work around to shut the bi-di off and the pop up went away, again it printed fine. I would suggest if you use the windows 7 drivers, that you upgrade to the windows 8 drivers when they are available.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

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