Internal error - document already failed.

I just upgraded and authorized and now all of my books are unreadable. I've seen this problem in the forums going back to 2008.Has there been any fix for this in the last 3 years? If not, I am so done with adobe. There are more reliable products out there now.

Kate,
"Further to Susan's post: I called support, and was directed to the support web form. I logged a support job, and in a reply, was directed to email [email protected] I've now got an automated reply to say that support requests are no longer being accepted through that address. "
This isn't supposed to happen, and I personally looked at your case yesterday. It seems like one particular agent in your region was sending out the wrong info. I've asked management to fix it, and I've asked that your case be handled. And I'm re-iterating that request AGAIN.
Now, we still don't know what's causing the error W_ADEPT_CORE_USER_CREDENTIALS_NOT_FOUND on end user's machines. So when you open a case, what -should- happen at this point in time is that they should ask you for a lot of information. I'm going to write a technote today noting this issue and suggesting that folks gather this info to submit with their case. I'll post the link on this thread when i get it done..
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player
Adobe

Similar Messages

Internal error: 500 Operation failed.

Hi, I keep getting this error when I go to re-publish my site: Internal error: 500 Operation failed.
Any idea what this means or how I can fix it?
I should add that it seems to be stalling on my Contact page which has a fillable form built-in. This form has been in my site awhile though and I've never had in problems publishing before.
Thanks,
Neil

Generally it should be no problem if someone is filling in a form at the same time as essentially the page and form is downloaded to the users local cache and only interacts with the server when the submit button is pressed.
Are you hosting on Business Catalyst? They were doing some maintanance over the last few days.
Glad it's working for you now though. Good luck!

We are getting faxes with 812 error - "Document conversion failed" in SOST

Hi
We are getting faxes with an 812 error - "Document conversion failed" in transaction SOST. The user is sometimes able to fax the number successfully, but other times fails - it is not consistent.
The conversion rules seem to be set up correctly, indeed, on a resubmit this often (but not always) works, so I don't think this is down to the conversion rules.
Is it a problem at the SAP side or the receiving system?
We enabled a trace but on analysis the only step that appears to be different in the failing ones is:
Status "Fehler" am Sendeauftrag gesetzt
Which I believe roughly translates that it failed to send - but why, and where can I find more detail?
Thanks
Ross

I also noticed in the trace that the faxes that work have the following lines:
Determined device type: POST2. OTF Device Type POST2
Format conversion from OTF to PS With Device Type POST2
Converting OTF to PS
Whereas the ones that have failed say:
Determined device type: PDF1. OTF Device Type PDF1
Format conversion from OTF to PDF
Conversion rules for this country PL (Poland) and 'blanks' in order of prioroty are:
PDF                   S POST2
PDF PL Polish S ID2PDF
PS                          POST2
PS PL Polish   S I2SPOST
Is that correct?
Cheers
Ross

Why am I getting an "internal error", just "Assertion failed" when calling createKeyword

Here is my code. It is called inside a function running under LrTasks.startAsyncTask. The calls to "Util.writeLog" confirm that createKeyword is called and never returns.
Util.catalog:withWriteAccessDo(
      "CreateKwUnderPerson",
      function()
Util.writeLog("Calling 'createKeyword()'")
akw = Util.catalog:createKeyword( name, {}, true, nil, true)
Util.writeLog("'createKeyword()' returned")
              end
I find it disconcerting that there is no more informative error message.   This seems to me to be an Adobe bug, even though the problem presumably originates from something I'm doing wrong.

Thanks, but yes, I did knew this.   It's all working now.   When I first got your message my first reaction was to reply saying "that's not it—it's not nil"; but then I thought "I should check, it would be better if I could say I'd checked", and five minutes after that it was all cleared up.   A lesson.
Thanks again. I did download your debugger (and used parts of the package) but thought that for what I was doing just using a logfile, with tail -F, would be enough. I'm migrating from Aperture and iPhoto, and thought that at the same time I could try to orgaineze my keywords.   It's been frustrating but enjoyable.
And you said in the first message "given the nature of Lua".   After trying to use Applescript to work with Aperture, Lua is positively luminous.
Thanks again,
Bill MItchell

Bug report: ube_ipa: internal error when compiling with -xO5

When compiling imlib2-1.1.2, one source file causes compilation to fail with the following error message:
ube_ipa: internal error
cc: ube_ipa failed for loader_tiff.c
The command which fails is (probably wrapped):
cc -DHAVE_CONFIG_H -I. -I. -I.. -I. -I.. -I../src -I../loaders -I../libltdl -I/usr/X11R6/include -I/usr/openwin/include -I/opt/csw/include -I/opt/csw/include -I/opt/csw/include -g -fast -xarch=386 -xstrconst -v -xildoff -xO5 -c loader_tiff.c -KPIC -DPIC -o .libs/loader_tiff.o
Changing -xO5 to -xO4 works around the problem. The source file in question is imlib2-1.1.2/loaders/loader_tiff.c
Patch 112756-10 has been applied, and doesn't correct the problem. GCC doesn't have any problem compiling the file.
A quick note to any Sun employees reading this: it took me 45 minutes to find somewhere to submit this bug report. Searching sun.com for "submit bug report" turned up many forum postings where people asked "Where do I submit bug reports?", a bug report form for Sun One Java Studio, and not much else. It might be in your interest to make submitting bugs easier.

Internal errors, such as the one you encountered, are generally considered compiler bugs. They indicate that the compiler reached an unexpected state and therefore bailed out. I opened bug 20703141: internal error: pic_relocs(): hh reltype? to investigate. I see the same error message emitted by the current Studio development release; I will update this thread if I find a work-around.
Thanks,
Mark

internal error Workbook storage fault: 310

Hi matez,
I obtain the below mentioned error when I attempted save my query as a workbook
<b> <internal error> Workbook storage fault: 310</b>
Kindly advice

Hi,
Note 592918 has all the answers for you, it's an authorisation problem !
Kind regards, Patrick Rieken.
Note 592918:
Symptom:
When you open BW workbooks, one of the following error messages "Workbook storage fault: 1310", "<internal error> document storage 310" or "<internal error> Workbook storage fault: 310" appears. The workbook does not appear.
Other terms
Business Explorer, 30A, 30B, 31C, workbook, 1310, 310
<internal error> workbook storage fault : 310
workbook storage fault: 1310
<internal error> document storage 310
Reason and Prerequisites
The user has no authorization object S_GUI with the activities 60 (Import) and 61 (Export).
Solution
Authorization for opening and saving BW workbooks
      1. Start role maintenance transaction (PFCG)
      2. Select role
      3. Choose "Change" button
      4. Select tab "Authorizations"
      5. Choose "Change authorization data"
      6. Choose "+ manually"
      7. Enter "S_GUI" as "authorization object"
      8. Expand "Authorization for GUI activities"
      9. Under "Activity", select at least "60" (import) and "61" (export)

Portege R500 Vista: Intel WLan 4965AGN has encountered internal error

Wireless works fine when it works, but keeps breaking, leaving thousands (literally - over 35,000 in the last 24 hrs) of messages in the event viewer log simply saying: "Intel(R) Wireless WiFi Link 4965AGN : Has encountered an internal error and has failed." and the link to Microsoft help just says no help on this topic.
Reboot fixes the problem. Anyone have any ideas?
Thanks

Hi
I really do not have idea what is wrong there but try to install the driver again.
By the way: do you use windows WLAN configuration or you use Intel PROSet client?

Print internal error when tring to print PPA document

Hello experts,
    We got a problem when we tried to print out PPA document in HR system using t-code PHAP_ADMIN_PA. The system always shows the message Error when printing: Internal error. And message no: HRHAP00_DOCUMENT160.
    I have searched the forum but I have no idea how can I check and how can I do to solve this problem. Can anyone help me?
    Any help will be highly appreciated.

Hi Joseph,
This error is usually linked to an incorrect configuration of the printer.
Please check the following notes for information on the type of printer supported for PDF
   685571 - Printing PDF-based forms
Check also your ADS settings (or install it if it's not already done as it is required for PDF as well).
The installation steps you can fbe found in ADS Configuration Guide:
http://help.sap.com/saphelp_nw04s/helpdata/en/37/504b8cbc2848a494facfdc09a359b1/frameset.htm
Once installed or if it's there already then please check the following:
Execute the ADS test program "FP_TEST_00" in your system, check whether form is being displayed once you specify the
printer name. Also, could you check in transaction SM59 the ADS status?
In order to print an appraisal form, you need:
1- the Adobe Document Services (ADS) installed and well configured
   on a J2EE engine in your system landscape
2- an appropriate connection called ADS maintained in SM59
ADS configuration guide is available on Help Portal.http://help.sap.com/nw2004s
-> SAP NetWeaver Library -> Technology Consultant's Guide ->Cross-NetWeaver Configurations -> Adobe Document Services ->Configuration.
Please also make sure, that ADS is used on a supported platform. You can check the Product Availability Matrix (PAM) for informationabout supported plattforms for ADS.Link: http://service.sap.com/pam
Notes: 863872, 925741 and 736902 Adobe Credentials
Hope the above will help you solve this error
Thanks
Sarah

'OMF export failed due to internal error' message

Hi,
Has anyone ever got an 'OMF export failed due to internal error' message when trying to export in OMF format?
I get that every time I try to export in that format.
How can I make it work?
Thanks and best,

Hello sj holcombe,
And welcome to Apple Discussions!
Have you had a chance to check out this Apple support document directly related to this issue? If not, it is a good place to start.
[iTunes displays a -69 error when syncing iPod|http://support.apple.com/kb/HT1210]
Hope it helps.
B-rock

Calendar synch w/ Outlook failing - internal error #-725 (0x8004fd2b)

just upgraded device and desktop s/w to latest and problem did not go away.
Contacts and Notepad synch just fine.
But Calendar fails:
1) reads all device entries
2) reads all Outlook entries
3) then pops up a message: "Error encountered. Error code - 0x8004fd2b. Check documentation."
4) the log says this: "Internal Error #-725. Translation Canceled!"
Device 8700g, XP Pro, Outlook.
Any ideas anyone?
thanks
Solved!
Go to Solution.

I would try deleting the intellisync folder and then trying to sync again. This may or may not help. Below are the instructions:
Close the BlackBerry Desktop Manager application.
Disconnect the BlackBerry device from the computer.
Double Click on My Computer> Local Disk (c>Documents and Settings>(username)>Application Data>Research In Motion>Blackberry>Intellisync
Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
Click the View Tab, then click on Show Hidden Files and Folders.
Click Apply>Ok and continue through the remaining steps.
Delete everything within the Intellisync folder.
Launch BlackBerry Desktop Manager and attempt sync the device with the computer.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

Follow document renders SPSocialException Internal error code 11

I'm writing a method to programmatically follow or unfollow documents in SharePoint 2013. The idea is to call the method providing the path to the document, the user and a bool indicating if we're turning following on or off for the particular document and
user.
The problem is that when I call the Follow method (or StopFollowing) on my FollowManager, I get this execption:
SPSocialException was caught
"The operation failed because an internal error occurred. Internal type name: Microsoft.Office.Server.UserProfiles.FollowedContentException. Internal error code: 11."
Here's my code. Everything works fine until the if (follow) clause. The user and document objects are valid, the path exists and is accessible.
private static string FollowOrUnfollowDocument(string absouteEncodedPathDocument, SPUser user, bool follow)
string retval = string.Empty;
SPSecurity.RunWithElevatedPrivileges(delegate()
try
SPServiceContext serverContext = SPServiceContext.GetContext(SPContext.Current.Web.Site);
UserProfileManager profileManager = new UserProfileManager(serverContext);
UserProfile profile = profileManager.GetUserProfile(user.LoginName);
if (profile != null)
SPSocialFollowingManager followManager = new SPSocialFollowingManager(profile);
SPSocialActorInfo newActor = new SPSocialActorInfo();
Uri serverUri = new Uri(SPContext.Current.Web.Url);
Uri relativeUri = new Uri(absouteEncodedPathDocument, UriKind.Absolute);
newActor.ContentUri = new Uri(serverUri, relativeUri);
newActor.AccountName = user.LoginName;
newActor.ActorType = SPSocialActorType.Document;
if (follow)
followManager.Follow(newActor);
else
followManager.StopFollowing(newActor);
catch (Exception ex)
retval = ex.Message;
return retval;
Any ideas? What does internal error 11 mean?

Hi Papageno,
I faced same issue. Solution for this is Set HttpContext.Current to null inside
RunWithElevatedPrivileges() and after processing re-assign it. SharePoint internally checks if HttpContext Identity is not null then it will pass same HttpContext UserToken to process the request. This causes issue though it is in
RunWithElevatedPrivileges().
So your code should look like -
SPSecurity.RunWithElevatedPrivileges(delegate()
        try
System.Web.HttpContext current = System.Web.HttpContext.Current;
System.Web.HttpContext.Current = null;
           // Do your processing
      catch (Exception ex)
            // Error handle
       finally{
         // Re-assign your HttpContext.Current
        System.Web.HttpContext.Current = current;
Happy Coding :)
Mark as Answer if it solves your problem.

After renaming my MAC hard drive, Acrobat, Illustrator and Bridge fail to launch. Acrobat returns the error message "An internal error occurred". I've checked this out and it seems related to user permissions. The version is Acrobat X. My machine has mult

After renaming my MAC hard drive, Acrobat, Illustrator and Bridge fail to launch. Acrobat returns the error message "An internal error occurred". I've checked this out and it seems related to user permissions. The version is Acrobat X. My machine has multiple user accounts. Any help would be appreciated. I renamed the drive to its original name but to no effect. RR

I resolved the issue.
The problem is indeed a permissions issue with the Adobe Application Support folder.
First, in MAC OS Lion the ~/Library/ folder is hidden by default. You must unhide it in order to proceed. (if it is already visible in your ~/User/ folder, proceed to Step 4.)
Next launch the Terminal application.
At the command line, paste the following command line: chflags nohidden ~/Library/
Go to /Users/youruserid/Library/Application Support/Adobe
Get info on the ~/Adobe folder and reset your permissions to read/write and apply to all enclosed folders
Problem solved. RR

ThinInstaller - all Updates fail with Errors internal error -532459699 / eGatherer: -1066598274

Hi There
i try to use Thininstaller with SCCM Tasksequence and Windows XP Sp3 on a X201 model
i use this method already with Windows 7 and Windows Xp with different Models and it works pretty nicely.
in the above combination i do not get anything installed. in the log file i see that
a few updated get selected
Info 2010-12-17 , 04:36:19
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
Intel Wireless WiFi Link for Windows XP[reboot type 3]
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
Thinkpad Integrated Camera Device Driver[reboot type 3]
STMicro TPM Driver for WinXP 32bit[reboot type 3]
Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
ThinkPad Modem Adapter[reboot type 3]
ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkVantage Access Connections for Windows XP[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkPad UltraNav Utility[reboot type null]
ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
ThinkVantage GPS Version 2.60[reboot type 3]
but for every piece of software or update i get :
Info 2010-12-17 , 04:37:11
at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
Message: Update 6imb05ww is NOT applicable. Error->internal error -532459699, program abort()
and :
Info 2010-12-17 , 04:37:14
at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
Message: Update 85cx28ww is NOT applicable. Error->internal error -1066598274, program abort()
Severe 2010-12-17 , 04:37:14
at Tvsu.Engine.Process.PackageInstallerProcess.InstallNewUpdates()
Message: Update 85cx28ww is not applicable
Info 2010-12-17 , 04:37:14
at Tvsu.GenericPackageInstaller.GenericPackageInstaller..ctor(Update update)
Message: Update Local Directory: C:\WINDOWS\TEMP\\ThinInstaller\81u716ww\
does anyone have a hint how to fix this?
thanks in advance

Hello Herik,
thanks Herik, your hint regarding the triplet was indeed justified. i recognized that the OS was basically english with an applied language pack and i just had the added language in the repository. that may have cause the 'ist not applicable' error. even though the updates were downloaded and could be installed by manual starting them.
After i fixed the error with the triplet and added the basic language it worked a little better, hence installing like 6 out of 20 updates.
the os is pretty simple
WinXP with SP3 english with german language pack
.Net Framework 3.5 SP1
nothing else
today i rebuild my repository from scratch after recognizing that almost all files were updated lately on the lenovo website regarding this model.
but unfortunately it still does not work reliably with windows XP -> on Windows 7 it no problem at all.
it looks like it detects all the suitable updates but does not extract them correctly to be used by the setup command issued later. it looks like this:
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: The parameters directory and command stay as follows:
Command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
Directory: C:\WINDOWS\TEMP\\ThinInstaller\6na127ww\
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: hide window: False
Info 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: Type normal
Severe 2011-01-07 , 10:33:31
at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
Message: Error executing command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
Exception:
  Message: The system cannot find the file specified
  Type: System.ComponentModel.Win32Exception
     at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
on verifiying the exsistance of the setup in question i find that for example the 6na127ww.exe is there but could not be extracted.
if i run the setup in question manually it works like a charm.
if you need any other information i am happy to supply them.
the scan detects all those updates:
Info 2011-01-07 , 10:26:53
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
ThinkPad Modem Adapter[reboot type 3]
Help Center[reboot type 3]
Intel Wireless WiFi Link for Windows XP[reboot type 3]
ThinkVantage Productivity Center for ThinkPad[reboot type 3]
Thinkpad Integrated Camera Device Driver[reboot type 3]
ThinkVantage Active Protection System (32bit)[reboot type 3]
Lenovo ThinkVantage Toolbox (32-bit)[reboot type 0]
Message Center[reboot type 0]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
STMicro TPM Driver for WinXP 32bit[reboot type 3]
ThinkVantage Fingerprint Software 5.8.5[reboot type 3]
ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkPad EasyEject Utility[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
ThinkVantage Access Connections for Windows XP[reboot type 3]
ThinkPad UltraNav Utility[reboot type null]
ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
ThinkVantage GPS Version 2.60[reboot type 3]
and these ones work:
        Message: Intel Rapid Storage AHCI Driver for Windows 32bitupdate with hardware ID PCI\VEN_8086&DEV_3B2F&CC_010601 was installed successfully
        Message: Update Intel Rapid Storage AHCI Driver for Windows 32bit was installed successfully
        Message: Update ThinkPad Modem Adapter was installed successfully
        Message: Update Help Center was installed successfully
        Message: Update Intel Wireless WiFi Link for Windows XP was installed successfully
        Message: Update Thinkpad Integrated Camera Device Driver was installed successfully
        Message: Update ThinkVantage Active Protection System (32bit) was installed successfully
        Message: Update Lenovo ThinkVantage Toolbox (32-bit) was installed successfully
        Message: Update Message Center was installed successfully
        Message: Update Intel Chipset Support for Windows XP/Vista/7 was installed successfully
        Message: Update Intel AMT 6.0 - MEI and SOL driver was installed successfully
and these failed:
        Message: Update ThinkVantage Productivity Center for ThinkPad installation failed
        Message: Update Conexant Audio Software for Windows 7, Vista, and XP installation failed
        Message: Update Intel HD Graphics Driver for Windows XP (GM55) installation failed
        Message: Update ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP installation failed
        Message: Update STMicro TPM Driver for WinXP 32bit installation failed
        Message: Update ThinkVantage Fingerprint Software 5.8.5 installation failed
        Message: Update ThinkPad UltraNav Driver for Windows 32-bit installation failed
        Message: Update ThinkPad Power Management Driver installation failed
        Message: Because coreq update installation failed, Update ThinkPad EasyEject Utility installation failed
        Message: Because coreq update installation failed, Update ThinkPad Power Manager installation failed
        Message: Because coreq update installation failed, Update ThinkVantage Communications Utility installation failed
        Message: Because coreq update installation failed, Update ThinkVantage Access Connections for Windows XP installation failed
        Message: Because coreq update installation failed, Update ThinkPad Hotkey Features Integration Package Setup installation faile
        Message: Because coreq update installation failed, Update ThinkPad UltraNav Utility installation failed
        Message: Update ThinkPad Wireless WAN (UNDP) Driver installation failed
        Message: Because coreq update installation failed, Update ThinkVantage GPS Version 2.60 installation failed
thanks

Internal error: assertion failed - still won't work in LR4

When I try to export an image from LR4 I get the "internal error: assertion failed" error. I'm running Lion 10.7.3 on a MacBook.
I started by reading the thread at:
Re: "internal error: assertion failed" when exporting via LR4
tinaTS offered what she thought was the correct fix but her suggestion didn't apply to my situation. She suggested moving user presets but I don't have any to move.
I also tried the basic “repair permissions” and Lion restart with no luck.
Kirk Marcus suggested removing the com.adobe.Lightroom4.plist from my library. This didn't help, still getting the error.
Then I removed these files as well:
com.adobe.Lightroom3.plist
com.adobe.Lightroom2.plist
com.adobe.Lightroom3.LSSharedFileList.plist
com.adobe.Lightroom3.plist.lockfile
None of that helped.
I tried removing all files that began with com.adobe.Lightroom and then creating a new library and just importing one picture but I still get the same "internal error" VERY FRUSTRATING.
Obviously, the program is worthless to me if I can't export images.
Additional suggestions would be appreciated. I see that lots of people on the internet are having this problem but none of the suggestions I've found so far have been of any help.

Thanks for the suggestions. I tried removing the com.adobe.Lightroom4.plist. This didn't help, still getting the error.
Then I removed these files as well:
com.adobe.Lightroom3.plist
com.adobe.Lightroom2.plist
com.adobe.Lightroom3.LSSharedFileList.plist
com.adobe.Lightroom3.plist.lockfile
None of that helped.
I tried creating a new library and just importing one picture but I still get the same "internal error" VERY FRUSTRATING.

DPM failing SQL backups due to error: "the SQL Server instance refused a connection to the protection agent. (ID 30172 Details: Internal error code: 0x80990F85)

I ran across this error starting on 6/4/2011 and have been unable to find the root of the problem. In our environment, we have a DPM 2010 server dedicated to backing up all our SQL envrionment (about 45 SQL Servers total). All of the SQL
environment is backing up fine except for a SQL Cluster Application. This particular SQL Instances is part of a 6 node failover cluster with 6 SQL Instances distributed amongst them. The other 5 SQL instances in the cluster are backing
up fine; only one instance is failing. The DPM Alerts section shows this error when attempting to do a SQL backup of one of the databases on this SQL instance:
Affected area: KEN-PROD-VDB001\POSREPL1\master
Occurred since: 6/11/2011 11:00:56 PM
Description: Recovery point creation jobs for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com have been failing. The number of failed recovery point creation jobs =
4.
If the datasource protected is SharePoint, then click on the Error Details to view the list of databases for which recovery point creation failed. (ID 3114)
The DPM job failed for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com because the SQL Server instance refused a connection to the protection agent. (ID 30172 Details:
Internal error code: 0x80990F85)
More information
Recommended action: This can happen if the SQL Server process is overloaded, or running short of memory. Please ensure that you are able to successfully run transactions against the SQL database in question and then retry the failed job.
Create a recovery point...
Resolution: To dismiss the alert, click below
Inactivate alert
I have checked the cluster node this particular SQL instance is running on using Perfmon and the machine is nowhere near capacity on CPU, memory, network, or Disk I/O.  I have failed this SQL Application to another node in the cluster and
receive the same error (this other node has another clustered SQL application on it that is actively running as well as backing up fine). The only thing that I am aware of that has changed is that we installed SP2 for SQL 2008 about 2 weeks prior
to when the failures started to occur. However, we updated all six clustered SQL Instances at the same time and only this one is having this issue so I don't believe that caused the problem. We are running SQL 2008 SP2 (version 10.0.4000.0)
on all clustered instances along with DPM 2010 (version 3.0.7696.0) on this particular DPM server that has the issue.
One last thing, I have also noticed errors in the event log pertaining to the same SQL backups that are failing (but the time stamps are not concurrent with each backup attempt):
Log Name:      Application
Source:        MSDPM
Date:          6/13/2011 1:09:12 AM
Event ID:      4223
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      KEN-PROD-BS002.aarons.aaronrents.com
Description:
The description for Event ID 4223 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
1) No valid recovery points present on the replica.
2) Failure of the last express full backup job for the datasource.
3) Failure while deleting the invalid incremental recovery points on the replica.
Problem Details:
<DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSDPM" />
    <EventID Qualifiers="0">4223</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-13T05:09:12.000000000Z" />
    <EventRecordID>68785</EventRecordID>
    <Channel>Application</Channel>
    <Computer>KEN-PROD-BS002.aarons.aaronrents.com</Computer>
    <Security />
</System>
<EventData>
    <Data>DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
1) No valid recovery points present on the replica.
2) Failure of the last express full backup job for the datasource.
3) Failure while deleting the invalid incremental recovery points on the replica.
Problem Details:
<DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
</Data>
    <Binary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inary>
</EventData>
</Event>
Any help would be greatly appreciated!

Don't know if this helps or not, but I also noticed another peculiar issue that is derived from this problem. If I go to "Modify protection group", then expand the cluster, then expand all six nodes in the cluster, five of them show "All SQL Servers"
and allow me to expand the SQL Instance and show all databases; the one that is having a problem backing up, when I expand the node, doesn't even show that SQL exists on the node, when in fact, it does.
I would also like to add that the databases on this node that will not backup are running fine. They run hundreds of transactions daily so we know SQL itself is OK. Even though it is a busy SQL Server, there is plenty of available resources as
the SQL buffer and memory counters show the node is not under durress.

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