Internal Error:Error retrieving the scan report
I have windows 7 32 bit when i running windows 8 upgrade assistant this message is showing Internal Error:Error retrieving the scan report
Hi Arsalan,
Windows 8 upgrade assistant will scan your PC, and connected devices to see if they'll work with or be compatible with Windows 8 or Windows 8.1, and generate a report accordingly.
If this error happens in the process of generating the report, there will be a log generated in the event log, the log will give detail error information for troubleshooting.
Input “event viewer” at the search box and find the event viewer, find the error log related to upgrade assistant and post for further troubleshooting.
Regards
Wade Liu
TechNet Community Support
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