Internal Error in ipod updater!

ipod is brand new from the apple store...i plug it in, exact message...
"This ipod needs to be reformatted for use on PC. Click on updater button to run ipod updater blah blah blah..."
i click to update...updater runs for a second then a message says "ipod manager internal error"
what do i do!!!
i just got it replaced today!!

Hello,
Please see if it helps
http://docs.info.apple.com/article.html?artnum=301907

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Thanks & regards
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Abhijai wrote:
java.lang.NoClassDefFoundError: javax/servlet/jsp/tagext/TagLibraryInfoThis exception is been thrown if the given class was available in classpath during compile time, but not during run time. The solution is obvious: make sure that the given class (or at least the JAR file with the given class) is available in the classpath during run time.
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Internal Error in ipod updater!

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