"Internal error occured", mac 10.9.5

Hi,
I've been at it the whole afternoon and still cannot find a way to get Adobe Reader to work on my macbook. (iOS 10.9.5)
I followed Mike M's instruction on this thread:
Adobe Reader 11 - An internal error occurred - Mac OS X 10.9.1
And tried to go into safe mode to install it.
You guys found a workaround?

nope.
did you experience the same problem and did it help?

Similar Messages

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    Hi yang2898,
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    Hi yang2898,
    If the installation went ok and you are unable to launch Acrobat then this might be due to licensing issue.
    Please check if you have full read/ write permissions to the following folders:
    [Home]/Library/Application Support/Adobe/SLStore
    [Home]/Library/Application Support/Adobe/SLCache
    [Home]/Library/Application Support/Adobe/AdobePCD
    You might also want to check in the root user account of Mac (Enabling and using the "root" user in Mac OS X - Apple Support)
    Regards,
    Rave

  • Trying to open a large PDF and receive "an internal error occurred"  with Adobe Pro. X

    Hello,
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    After it's been patched, I rebooted and still have the same issue.  Surprisingly nothing was found in my searches to help this....
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    Hi screener333,
    Did you get any errors during Acrobat installation?
    If Acrobat is crashing during first launch then it might be an issue with licensing as well.
    Please check the performance by enbaling the root user account on Mac: http://support.apple.com/kb/ht1528
    Regards,
    Rave

  • An internal error occurred....why do I get this message after installing adobe reader

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    Check for the permissions.
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    Hello,
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    Hello,
    I have had the same problem and ended up spending about 4 working hours resolving it, although I have a master degree in computer science.
    The problem is caused by an incompatibility between Adobe Acrobat Reader 6.0/7.0 and Adobe Acrobat Reader 10. It is very strange that this error was not discovered during Adobes in-house quality control. I expect such tests should have been performed prior to making new releases, in order to spare problems for users. Also, I would expect better error management in a software product of this calibre. If a missing file ends up causing a crash, one might wonder if there are also security critical flaws in the software related to e.g. parsing PDF documents.
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    After some investigation, found crash is caused when /Users/[username]/Library/Application Support/Adobe/Fonts/AdobeFnt06.lst is accessed.
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    I could delete the above file since I no longer use v6.0/7.0, and the problem was then resolved.
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    I have a new macbook pro with OSX 10.9.4 installed
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    Hi screener333,
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    Please check the performance by enbaling the root user account on Mac: http://support.apple.com/kb/ht1528
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    Rave

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