Internal Error on Generating PDF

I'm using a fresh install of Robohelp 6, upgraded from 7 on a
winXP machine in a windows Domain. Been on call with support for an
hour an got it to 'work'.
The issue appears to now be that when logged on to the domain
the user cannot generate a PDF from within RoboHelp. Can generate
output to word and can convert doc and xls files to pdf using
Elements. The only error the user gets is that there is an
"internal error." If I log on locally as local Admin on the Machine
the PDF file generates just fine.
Finally the user is an Admin on the machine, and the only
applicable group policy is that all the local My Docs, Music, Pics
and Videos are redirected.
Please, dying here if someone can point me in the right
direction it would be appreciated.
As a note, I've uninstalled, reinstalled, deleted registry
entries etc...
Any help would be appreciated

Hi ! I got a similar problem generating a pdf file from
Robohelp HTML. The problem occured cause adobe pdf was disable in
word's tool bar. I'm attaching the steps i followed to make it
work.
Alba

Similar Messages

PDE-PER001 INTERNAL ERROR while generating pdf

Hello,
I am tryin to generate a pdf file from a report attached to menu.
But every time its showing me this error
PDE-PER001 INTERNAL ERROR
unhandled internal CA Error
But when i generate the same through report builder, pdf file get genrated.
I dont have any idea to how to resolve this problem.
Kindly suggest me some solution.
Thank you!

There are a lot of things that you do to try and fix strange errors like these.
1) NOT FORWARD COMPATIBLE
I think I have seen this error when you save a file in a newer version (Forms 9)
and then try and open it in an older version (Forms 6) - rather than the other way round
that you are describing.
Please provide the two versions of forms that you are dealing with.
2) TOO MANY FILES OPEN
This error can occur when you have too many files open in Forms Builder at once.
Does the problem occur when you only have one file open ?
Does the problem occur when you have started Forms Builder, then opened a single file ?
3) LOG OFF / ON
Strange errors like this can often be fixed by logging off, then close the file, then open it,
then logon, then do a compile all code (CTRL SHIFT K), then save.
After that you can do a compile (CTRL T) to create the runtime FMX
4) COMPILING
Files can be dependent on other files, so make sure you
Upgrade and Compile the files in the following order.
* PLL Libraries
open each library
Make sure you do this in the correct order.
the highest level libraries first as libraries can be attached to other libraries.
do a full compile (SHIFT CTRL K)
then an incremental compile (CTRL K)
- this second compile often fixed problems in the past, probably not needed now but worth a try
save.
* Referenced forms *.FMB and object libraries *.OLB
To upgrade these open each one, then save
You dont need to compile these.
* The actual form
disconnect, open file, connect, full compile code (CTRL SHIFT K), generate FMX (CTRL T), save, close, open
5) CONVERT TO TEXT, THEN BACK TO BINARY
File corruption problems can often be fixed by converting the file to a text file, then back to binary. In Forms 6 use "File -> Administration -> Convert" Forms 9 and 10 use "File -> Convert". Convert Forms from FMB to FMT and back to FMB again. For libraries use PLL > PLD > PLL. Object Libraries Same OLD > OLT > OLB. Also do the same for any referenced forms.

"Error while generating pdf" error come when clicking on "Print Version "

Hello ,
When we execute Query in the Portal there is a 'Print version' button.
When you select it, it opens up print dialog and click OK
It is supposed to send 'pdf' stream to Web browser client on end user but it is not able to generate the pdf .
getting ' Error while generating pdf '
I am working on BI 7.0 .
The same is running fine in the Q Environment .But in Production we are getting this error .
Thanks ,
Rahul

Hi,
I think this is an ADS error. This is a reason why pdf's are not working. We had the same issue.
You can check your installation:
Usage of SAP NetWeaver BI Diagnostics & Support Desk Tool
SAP Note Number: [937697|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d393337363937%7d]
Exceptions: Prerequisites for messages in the area BI Java
SAP Note Number: [1224043 |https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d31323234303433%7d]
Solution in our case was to update the SAPADS package to 7.00 17.1
Regards
Andreas

Error while generating PDF ( BEx Web Analyzer )

Hi,
Is there any limit to the number of pages we can print using ADS? We always get
" Error while generating PDF" Error when we try to print reports with more than 500 lines.
Thanks
Niveda

Great. It worked.
Points assigned.
Niveda

Error while generating PDF in portal but not in WAD

Hi,
When I execute the command to export to pdf, I have a screen to fill settings of my pdf, then I valid my choice and I have this message : "Error while generating PDF" in my portal.
However, when I want to execute on Web Application Designer and click on my command "export to pdf", I have a same screen and I can open or save my document.
Is someone have an idea : why it is possible to generate my pdf on WAD but not in my portal ??
Any information is much appreciated !
Thanks in advance
V.K.

Hi Pradnya,
Thanks for your answer. However it is for an old version of SAP NetWeaver..
I work with SAP BI 7.0 version.
Regards,
V.K.

Error while generating PDF BI 7 Report Designer

Hi,
I am getting this error Error while generating PDF when i tried print version on report designer,
I tried to find information on this error but there was no information regarding this , so posted here.
Please let me know if you have any suggestions.
Thanks,
Kumar

We have restated the java server and now the issue solved.
Kumar

Error while generating PDF

Hello Guru's,
I have done the ADS configuration setup and checked all configuration settings.It seems everything is working fine but when i select the option "Print Verison" ( I have executed a query using the query designer) i am getting above error.
FYI: Its a BI 700 system and we are at Suport pack10 level (both ABAP+Java). By the way i should let you know that it is a copy of Production.
Here is the log:
Error while generating PDF
com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode PageExport1
Error while generating PDF
com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode PageExport#
Any thoughts as to what the messages above might be pointing me to?I should appreciate your help.
Thanks,
Ravi.

Hello Dezso,
I have executed the test report FP_TEST_00 and i got a form containing several lines on two pages.I have checked all the configuration checks and got the correct results as mentioned in the ADS document. But when i try to print a query using the query analyzer,i am getting that PDF error. I have no issues with my other BI 700 system.
Ravi.

Error while generating PDF - in Bex Web

Hi Experts,
I am currently having the issue that I receive the error "Error while generating PDF" when using the "Print Version" functionality. This problem only occurrs for the Bex Web Query. I know that the ADS service is configured correctly- The webservice test is successful and other applications (Guided Procedures, MSS) also use it successfully.
Please see below the excerpt from the default trace:
A message was generated:
ERROR
Error while generating PDF
com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode PageExportRenderingRootNode_0001
Message: 28
Stack trace: java.lang.ArrayIndexOutOfBoundsException: 28
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.getColumnSizes(SizeCalculator.java:178)
at com.sap.ip.bi.export.impl.ExportController.setSizes(ExportController.java:220)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:611)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:408)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:336)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:58)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:453)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:105)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:252)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:3809)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:3867)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:3510)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:3470)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:2489)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:892)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:813)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:456)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:21)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
If you have any idea or clue it would be greatly appreciated.
Thanks in advance for every support,
Jan

Hi Jan,
Most possible causes for encountering this issue are:
Possible cause:
- The ADS is installed on a plattform, that is currently not supported by SAP for ADS. Please check the avaliablity at: Product Availability Matrix
- Mixing of different Netweaver releases (NW04 and NW04s) -> This is unfortunatelly not possibble the J2EE engine release has to match with the ABAP stack release in order connect them properly.
- The ADS SP level does not match the J2EE engine SP level. -> Please update the software components to have the same support package level.
Hope this helps!!
Regards,
Arafat

Error in generating PDF Based form - SUI Report

Hi,
We are running Quarterly reports for Unemployment reporting at USA using tax reporter.
We are not able to see the complete spool output for the Wage Type Listings but only just 1 page. In the tax reporter log we get the error "Error in generating PDF Based form HR_F_WLIST_CA" for respective states.
Any idea how to resolve this.
We are on ERP 6.04.
Thanks,

Hi,
I think its Basis problem.Ask basis gyus to repair the connection and try again.
Regards,
Manoj.

Application error while generating PDF form

Hello there,
I am getting the message "Application error while generating PDF form" and when you hover it has additional information Message Class HREIC_APPL - Message number 258.
I get this upon doing the following steps:
1. Enter SAP R3, enter HREIC on the transaction code input.
2. Enter EIC, Activity Search. Searched for an Activity, selected it and click the "PRINT" button.
3. After clicking the PRINT button, I get the error message "Application error while generating PDF form".
Installed this on development box, did the same configuration in test system, but still I get this error. ADS Configuration is working fine and configured fine.
Is there anything else that is needed to be checked? like Ports, Firewalls, etc?
Thanks a lot.

Be sure that the RFC name is "ADS" and not anything else.
Thanks.

Error while generating PDF in BI Portal

<body lang=EN-GB style='tab-interval:36.0pt'>
Since 2 days ago we have on our productive BI Portal an
error and we can`t find a solution to it. When we try
to preview any report we get the folowing error: " Error while generating PDF". On development an test is working perfectly but on productive it gets that
error. We don`t know what happened so please help
us.><o:p></o:p>
<o:p> </o:p>
In the log file we receive this message: A message was generated:<o:p></o:p>
{code} <o:p></o:p>
ERROR<o:p></o:p>
Error while generating PDF<o:p></o:p>
com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode
PageExportRenderingRootNode_0001<o:p></o:p>
Log ID: 001A64E8E1620067000000A8001E50BA00048279748984FA<o:p></o:p>
Initial cause<o:p></o:p>
Message: Service call exception; nested exception is: <o:p></o:p>
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException:
Invalid Response Code: (401) Unauthorized. The requested URL
was:"http://xxx:50000/AdobeDocumentServices/Config?style=document"<o:p></o:p>
Stack trace: java.rmi.RemoteException:
Service call exception; nested exception is: <o:p></o:p>
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException:
Invalid Response Code: (401) Unauthorized. The requested URL
was:"http://xxx:50000/AdobeDocumentServices/Config?style=document"<o:p></o:p>
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:84)<o:p></o:p>
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)<o:p></o:p>
Caused by:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException:
Invalid Response Code: (401) Unauthorized. The requested URL
was:"http://xxx:50000/AdobeDocumentServices/Config?style=document"<o:p></o:p>
at
com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:986)<o:p></o:p>
at
com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1438)<o:p></o:p>
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:77)<o:p></o:p>
... 57 more<o:p></o:p>
{code} <o:p></o:p>
----
<o:p></o:p>
Message: Unknown Error<o:p></o:p>
Stack trace: com.sap.ip.bi.base.exception.BIBaseRuntimeException:
Unknown Error<o:p></o:p>
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:339<o:p></o:p>
----
<o:p></o:p>
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:77)<o:p></o:p>
... 57 more<o:p></o:p>
<o:p> </o:p>
com.sap.ip.bi.base.exception.BIBaseRuntimeException
UNKNOWN_ERROR<o:p></o:p>
I only cutted the right messages Does anybody have some idea? Where i am unathorized? What shell i do?
Thanks in advance
Patrick
</div>
</body>

check if you have adobe document services installed properly. ASk your portal admin team to check these messages,

"error while generating PDF" in WAD

Hi All,
I created Web Template BI7. In the requirement I have to export the report in PDF. I used Button group. When I have run the template and click to the PDF switch I am getting the export dialog after I click to 'ok' I am getting the error error while generating PDF". Please help me how to resolve this error. I am in between the development.
Thanks in Advance
Ravi

Hi Ravi,
First make sure you on the latest patch level for the service pack. Forward the error to the Basis team and ask them to look into the logs. We had a same problem and doing the above 2 steps fixed it.
Thanks,
Ram.

Custom Purchase Order template causes Error while generating PDF

The standard XSLFO works, my custom one errors:
History of the world:
1) I downloaded the XML Publisher thing for Word, installed it no problems
2) Downloaded the XML data definition for the Standard Purchase Order from XML Publisher Administrator
3) Created a blank word document and created the purchase order layout from scratch using the XML Publisher plug-in
4) Previewed it as a PDF in word - it looked fine (well, it was a start)
5) Exported the XSLFO
6) In XML Publisher created a new template and uploaded the XSLFO
7) Assigned the new template to the document in Purchasing
All good... the new template is defintately the one being used by the PO Output for Communication program. The problem of course is that it throws a useless error message :) - namely:
PoPrintingUtil.getBlobPDF(input,input) - After initializing the FOProcessor
PoPrintingUtil.getBlobPDF(input,input) - After setting the i/o stream and output format
PoPrintingUtil.getBlobPDF(input,input) - Error while generating the PDForacle.apps.xdo.XDOException
genDoc() : Exceptionjava.lang.Exception: Error while generating PDF :null
java.lang.Exception: Error while generating PDF :null
java.lang.Exception: Error while generating PDF :null
 at oracle.apps.po.communicate.PoGenerateDocument.genDoc(PoGenerateDocument.java:2011)
 at oracle.apps.po.communicate.PoGenerateDocumentCP.runProgram(PoGenerateDocumentCP.java:421)
 at oracle.apps.fnd.cp.request.Run.main(Run.java:148)
When I run POXPOPDF in Debug I get:
getArchiveOn(): APPROVE
After calling genDocThu May 18 12:50:05 EST 2006
Adding the blob to vector
java.lang.NullPointerException
java.lang.NullPointerException
 at java.io.ByteArrayInputStream.<init>(ByteArrayInputStream.java:89)
 at oracle.apps.po.communicate.PoGenerateDocumentCP.runProgram(PoGenerateDocumentCP.java:304)
 at oracle.apps.fnd.cp.request.Run.main(Run.java:148)
I know no one can magically fix this for me (I wish!) but does anyone have any suggestions on what to do next? I have no conditional formatting or any other more complex functionality, just a really boring PO layout with a logo.
Any suggestions welcome, in the meantime I will keep trawling through Metalink in search of a clue ;)
Thanks
Jo

Hi Jo,
The first version for which the Template Builder was released is 5.0
Well, I guess I am one of the few who has a backported 4.5 version of the template builder. I did that for testing exactly your case. I just replaced our xdocore.jar file with the 4.5 version and it worked. The core.jar is not easily available. The files are part of the 4.5 patch, but I think it is too much work to get them out.
However, I would strongly recommend to upgrade to a later version of XML Publisher. We made huge improvements, since 4.5 - performance, translation, RTF template capabilities....
I just checked the process of converting an RTF template to FO and uploading it to EBS with 5.6.2 and it still worked. So it seems you can go straight to the latest version.
Hope that helps,
Klaus

Internal Error while Generating the History

Hi All,
In BI7, going through Bex Analyzer when i log in i get this message " Internal error when generating the History. Use a different view".
The rest of the options i.e.roles, favorites, Infoarea are all okay but clicking the history tab pops up this message.
any thought??
Thanks,
Talib

check whether You activated the SPRO setting for BEX.
SPRO -->SAP Business Information Warehouse --> reporting relevant settings -->
general reporting settings > activate personilisation in BEX>
P

An error that "error while generating pdf".

Hi gurus,
when i am trying to generate a pdf from phap_admin (appraisal document ) i am getting an error that "error while generating pdf".
the dump in st22 is
ERROR ANALYSIS:
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_SEND_DYNPRO_NO_RECEIVER', was
not caught and
therefore caused a runtime error.
The reason for the exception is:
During background processing, the system attempted to send a
screen to a user.
Current screen: " " " ".
SOURCE CODE:
screen to enter order-number ***************************************
    IF w_suppress_dialog EQ space.
set popup to the foreground.
CALL FUNCTION 'SAPGUI_SET_PROPERTY'
     DESTINATION 'SAPGUI'
    EXPORTING
     property = 'ACTIVATE'
     value    = 'X'
    EXCEPTIONS
     OTHERS   = 1.
      CALL SCREEN 300 STARTING AT lv_start_column lv_start_row.
>>>>    ELSE.
    process the same forms which are processed on screen 0300.
    ATTENTION: Whenever functionality of screen 0300 is extended,
    make sure that necessary calls are also made here!
      PERFORM d0300_read_data.
      PERFORM d0300_comline.
    ENDIF.
    CASE w_next_action.
      WHEN 'ATTR'.
        PERFORM show_object_attributes     USING wt_e071[].
CAN ANY ONE HELP TO SOLVE THIS???

Hi,
the dump says:
CALL SCREEN 300 STARTING AT lv_start_column lv_start_row.
>>>> ELSE.
This means, the raise of the exception comes from the command before ELSE and this is CALL SCREEN.
CALL SCREEN is only reachable. if w_suppress_dialog is SPACE. It can't be 'X'.
You have to find a way to set it to 'X'.
Regards,
Klaus

Internal Error on Generating PDF

Similar Messages

Maybe you are looking for