"Internal Error" when Reader tries to open
Hi all,
"Internal Error" message shows up whenever a non admin user tries to open a PDF or the reader directly.
Then i see this is the event logs.
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 19/01/2010
Time: 10:50:27
User: N/A
Computer:
Description:
Faulting application AcroRd32.exe, version 9.3.0.148, faulting module AcroRd32.dll, version 9.3.0.148, fault address 0x0021ae65.
I have Adobe Reader (9.2.0 and 9.3.0, but it doesnt seem matter as prob is on either) installed on XP workstations and a windows 03 terminal server. All working dandy until recently when we switched off roming profiles and redirection of appdata to accomodate a transition to a new system shortly.
Reinstall / reboot / uninstall / reboot all brings up same prob.
My guess is i need to change something in the registry, maybe a permission or something, since Adobe Reader must be looking for something / denied access to something it think is there but isnt. If i create a new profile for a user, the problem disappears. Im reluctant to do this for everyone though.
Any of you guys clever enough to point me in the right direction?
Hi all,
Turns out needed to edit the registry in order to get appdata pointing to the correct place using the variable %appdata% instead of the old network location.
Found this from looking at other posts, thanks.
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