Internal Error When Trying To Connect To Enterprise Server

We are making a rather bold move upgrading from CD8.5 to CR2008. We have an enterprise server in place that can be accessed in 8.5. When I attempt to log in to the server using 2008, I get a weird error saying that an internal error has occurred for an unknown exception.
I guess the place to start is to figure out what that error message really means so we can try and fix it.
Any tips or suggestions?

Hello,
There have been changes in the way CR connects to Enterprise. You did not say what version of Enterprise you are using but it should also match the version of CR.
CR 8.5 is very old and since version 9.0 most reports designed and published to current versions of Enterprise will work. You'll run into issues though because CR XI R2 and above have cascading parameters which older versions do not know anything about. Designing reports in CR 2008 and publishing them to older version of CRS may not work 100%.
Depending on the version of Enterprise you should have a valid support contract and therefore can create a case on line and work with an engineer to explain in details. If your version of Enterprise is that old you'll need to upgrade it also to BOE XI R3.1
If you are trying to connect to Enterprise 8.5 or older it's not going to work from CR 2008. They need to match versions.
Thank you
Don

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