Internal error while creating pdf files

Good morning.
I have problems while creating pdf files from FM documents,using FM9: I get an internal error, see here an example:
=== Header Begin ===
Internal Error: 9004, 6921628, 9677518, 0
FrameMaker 9.0.0 for Intel
Build: 9.0p255
Window System: MSWindows
Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 3)
Generated on: venerdì 30 marzo 2012 11.38.51
To file: C:\Documents and Settings\itgzeanlo\Dati applicazioni\Adobe\FrameMaker\9\FrameLog_12.03.30_11.38.51.txt
=== Header End ===
=== Stack Trace Begin ===
$699d9c
$93aace
=== Stack Trace End ===
=== Open Window List Begin ===
# not implemented
=== Open Window List End ===
=== Recent Commands Begin ===
=== Recent Commands End ===
=== Recent API Calls Begin ===
# not implemented
=== Recent API Calls End ===
=== Windows Relocation Information Begin ===
Application: 00400000
FrameMaker.exe: 00400000 00979000
ntdll.dll: 7c910000 000b8000
I don't have a clue of what's wrong. I tried to uninstall the software and then to install it again, with the same result.
Can you please help me?
Kind regards.
Antonio Locati

> Getting back to your issue - how are you trying to create a PDF? Save As or printing to the AdobePDF printer instance?
I've tried in both ways, and it's exactly the same: I get the error.
> If XP, have you installed the MS hotfix?
Windows is regularly updated through Windows Update.
> What's in your FM doc?
The document is based on some tables (it's a pricelist for our products), there are also some links to some .eps files (which are correctly displayed on screen, so the path is correct).
> Did it work before or has it changed and now errors out?
The file (or better the book made of about fifteen FM files) was created by someone else, on another PC. When I open it, I get the error. When I send my files to another person, he can create pdf files without any problem.
> Does it update without any errors?
Yes, I regularly update Framemaker without any error.
Thanks for your help!!

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