Internal HDD no longer detected after Critical Update Windows 8.1
After installing the critical update that was released on Jan 2015 for Windows 8.1, my internal backup HDD started acting up. First, issues arose when it took an usual amount of time to open any folder. However, after trying a few times I was able to see
thumbnails and was even able to load a .mov file. Concerned something was failing, I tried to copy a folder with .jpg and .mov to my primary HDD but froze. I rebooted to see if it would resolve the issue but now no thumbnails would display and upon clicking
a .jpg, I get an 'Invalid File' in red with black background on Picture Viewer. I did a system restore back to the date before the critical update and now my HDD is completely gone from my computer. I tried working with MS tech support where he controlled
my PC to 'repair system update' which was successful then tried to do 'sfc /scannow' in cmd prompt which detected corrupt files.
Any suggestions please?
Hi HarryVeeh,
Till now no compatible issue about update Jan 2015 and storage device in Windows 8.1 has been reported. And since you mentioned that there is system corrupt files, it might be caused by corruption in boot section area of hard drive.
Please reconnect your hard drive first and make sure it is visible in BIOS.
Open Disk Manager and check if you could see your 2nd hard drive, if it is visible try to assign a letter to it.
Right Click on the Drive > Change Drive Letter and Paths > Choose a letter.
Once this is done you'll be find your 2nd HDD when you open My Computer.
If you can't then you'll definitely need to format it.
Repair your system corruption by using DISM tools:
To use DISM, make sure you have connected to internet.
1. Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu
2. Run Command Prompt as a administrator.
3. When command prompt opens, copy and paste the following commands into it, press enter
DISM.exe /Online /Cleanup-image /Restorehealth
Wait for this to finish before you continue (approximately 15-20 minutes)
For more information about DISM tool:
https://technet.microsoft.com/en-us/library/hh824869.aspx
Regards
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There has been no response on this subject in over a week. Not since I responded to your questions regarding product name and number.
However I just received the following email from you:
Hello gordml,
The questions you posted on the HP Support Forum recently received one or more answers.
Question: Microphone no longer works after upgrade to windows 8.1
Date: Sun Dec 21 01:01:56 PST 2014
View the answer(s).
Did this reply resolve your post or question?
If yes, then share the good news! Let others know this reply was helpful by accepting this solution.
You can also show your appreciation by giving kudos.
We appreciate your feedback. It's what keeps our community such a helpful, vibrant place for our members.
Thanks for being a member!
The HP Support Forum Team"
Why would this be sent to me if there has been no recent replies on this issue? -
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Hey everyone,
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ITunes no longer opening after last update.
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Apologies I am not the best tech savy person and have read other posts trying to solve the problem. Other posts asked for the following reports.
Any assistance would be greatly appreciated - we are an apple household and this is effecting everything!
Log List ITunes
8/06/2014 2:39:28.757 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Spawned and waiting for the debugger to attach before continuing...
8/06/2014 8:51:05.999 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[3827]) Exited: Terminated: 15
8/06/2014 9:04:40.000 pm kernel[0]: hfs: mounted iTunes on device disk3s2
8/06/2014 9:04:40.513 pm mds[40]: (Normal) Volume: volume:0x7fd43483dc00 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/iTunes
8/06/2014 9:06:34.278 pm sudo[3918]: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.yTVHam/Scripts/com.apple.pkg.iTunesX.tO4vG4 ; USER=mel ; COMMAND=./Tools/AlertAll.app/Contents/MacOS/AlertAll /
8/06/2014 9:06:46.629 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Exited with code: 1
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:08:05.643 pm iTunesHelper[4058]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:11:05.077 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[4118]) Exited: Terminated: 15
I was unable to find anything starting with iTunes under User Diagnostic Reports however located several starting with CFPREFSD, this was the latest one
Process: cfprefsd [4137]
Path: /usr/sbin/cfprefsd
Identifier: cfprefsd
Version: 855.16
Code Type: X86-64 (Native)
Parent Process: launchd [281]
Responsible: cfprefsd [4137]
User ID: 502
Date/Time: 2014-06-08 21:11:04.973 +1000
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Crashed Thread: 2 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010e0c3000
VM Regions Near 0x10e0c3000:
Dispatch continuations 000000010d800000-000000010e000000 [ 8192K] rw-/rwx SM=PRV
--> mapped file 000000010e083000-000000010e1be000 [ 1260K] r--/rwx SM=COW /Users/USER/Library/Preferences/*/*.plist
MALLOC_LARGE 000000010e1be000-000000010e2f9000 [ 1260K] rw-/rwx SM=PRV
Thread 0:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f0bc662 kevent64 + 10
1 libdispatch.dylib 0x00007fff963fc421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff963fc136 _dispatch_mgr_thread + 52
Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff8f0bbcaa __sigsuspend_nocancel + 10
1 libdispatch.dylib 0x00007fff964047da _dispatch_sigsuspend + 21
2 libdispatch.dylib 0x00007fff964047c5 _dispatch_sig_thread + 45
Thread 2 Crashed:: Dispatch queue: com.apple.root.default-priority
0 libsystem_platform.dylib 0x00007fff982c80de _platform_memmove$VARIANT$Nehalem + 254
1 libxpc.dylib 0x00007fff907cf81e xpc_data_create + 82
2 com.apple.CoreFoundation 0x00007fff90641386 -[CFPDSource acceptMessage:] + 806
3 com.apple.CoreFoundation 0x00007fff90648d67 __handle_synchronize_message_block_invoke + 215
4 com.apple.CoreFoundation 0x00007fff9063fc1a __90+[CFPDSource withSourceForDomain:forRemoteClient:inContainer:user:byHost:managed:perform:]_b lock_invoke_2 + 42
5 libdispatch.dylib 0x00007fff963fd1bb _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff963fa28d _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff963fc082 _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff963fd177 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff998cfef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff998d2fb9 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x000000010e1be040 rbx: 0x00007f9bb24043d0 rcx: 0x0000000000000010 rdx: 0x00000000000fa5fc
rdi: 0x000000010e1fe010 rsi: 0x000000010e0c2fd0 rbp: 0x000000010d7294b0 rsp: 0x000000010d7294b0
r8: 0x0000000000000003 r9: 0xfffffffef1e41fff r10: 0x00007f9bb2404210 r11: 0x000000000013b040
r12: 0x000000010e1be000 r13: 0x00007f9bb2504b40 r14: 0x000000010e083000 r15: 0x000000000013a60c
rip: 0x00007fff982c80de rfl: 0x0000000000010202 cr2: 0x000000010e0c3000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d5d9000 - 0x10d5d9fff cfprefsd (855.16) <4342939E-DB15-3A1A-BCDE-6B3EF244CAAB> /usr/sbin/cfprefsd
0x7fff6eedc000 - 0x7fff6ef0f817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff8cc03000 - 0x7fff8cc2cff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff8ee44000 - 0x7fff8ee4bfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8ef27000 - 0x7fff8ef2bff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8f0a1000 - 0x7fff8f0a5ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff8f0a6000 - 0x7fff8f0c2ff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f626000 - 0x7fff8f637ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8f638000 - 0x7fff8f686fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8f879000 - 0x7fff8f894ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8fb06000 - 0x7fff8fb09ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff8fb0a000 - 0x7fff8fb0bffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8fb2e000 - 0x7fff8fb33ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff904b0000 - 0x7fff90695fff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff907cd000 - 0x7fff907f1fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff90e2c000 - 0x7fff90e2dff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff912c0000 - 0x7fff912c1ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff928cb000 - 0x7fff928d5fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff9342b000 - 0x7fff9343cff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff935ac000 - 0x7fff935b3ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x7fff94021000 - 0x7fff94048ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff94904000 - 0x7fff9490bff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff94d40000 - 0x7fff94eedf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff94eee000 - 0x7fff94ef3fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff94f28000 - 0x7fff94fb1ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff9510d000 - 0x7fff9510dff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff95121000 - 0x7fff95122fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff9551f000 - 0x7fff95546ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff957eb000 - 0x7fff959a3ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x7fff95bf4000 - 0x7fff95bf6ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff95c26000 - 0x7fff95c68ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff96057000 - 0x7fff9605ffff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff963f9000 - 0x7fff96413fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff96414000 - 0x7fff9641dff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff96a20000 - 0x7fff96a21ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x7fff982c4000 - 0x7fff982caff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff99815000 - 0x7fff99867fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff998cd000 - 0x7fff998d4ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff9996e000 - 0x7fff9996fff7 libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
0x7fff99c2c000 - 0x7fff99c5bfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9a11e000 - 0x7fff9a120ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6540
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=74.9M resident=13.6M(18%) swapped_out_or_unallocated=61.2M(82%)
Writable regions: Total=45.8M written=480K(1%) resident=584K(1%) swapped_out=0K(0%) unallocated=45.2M(99%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 28.4M
MALLOC (admin) 16K
STACK GUARD 12K
Stack 65.1M
VM_ALLOCATE 28K
__DATA 1080K
__LINKEDIT 66.2M
__TEXT 8872K
__UNICODE 544K
mapped file 1260K
shared memory 4K
=========== =======
TOTAL 179.2M
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H, 277.5 MB
USB Device: Hub
USB Device: 1861
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: iPhone
USB Device: MFC-J6910DW
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1
Also located,
Diagnostic Messages
Powerstats for: iTunesHelper
com.apple.iTunesHelper 11.2.2 (11.2.2) <D9314C39-EAF4-37E6-B8D8-2731175CD7B2> /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iT unesHelper
Powerstats for: iTunes...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
Please help me! -
Mouse gesturing no longer works after recent update ?
Recently, after an update my magic mouse no longer functions using the swipe gestures...Anyone else with this issue?
tried to look at in in preferences bt no options there.Helpful link from 95bulls. Here is the Apple link which deals with the more general problems one can have with an unresponding Mouse. Is the green power light working or blinking?
You don't say which update or give any details of the OS you use. Please try to find a moment to update your profile. -
md5 reborned hasher which has worked previously no longer works after update to FF version 20 . the redesigned download box doesn't give the option to use the hasher.
If you use this add-on a lot, you might want to switch back to the old style download manager until the add-on's author can bring it up to date. This thread describes how to make the switch: [https://support.mozilla.org/en-US/questions/955204 Got new version, want to go back to previous download box, the new one has no history and doesn't show speed of download, how do I go back?]
-
Headphones no longer work after ios8 update to Iphone 5
My plug in head phones no longer work after updating to IOS8. I thought it was the head phones and bought new ones - they don't work either. I updated my iPad and both head phones work. Phone is IPhone 5 - not due for an upgrade until December. Any suggestions?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
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