Internal modem - need to restart iMac to connect

I use dial-up internet with the iMac's internal modem. I also use the modem to send the odd fax. Never a problem in five years.
For several days I've been trying to send a fax to a particular number, but it hasn't transmitted. I get messages that the line is busy, etc. After that, when I try to connect to the internet I get a message that says "can't open communication device" with the Internet Connect icon beside it. (Internet Connect is in the Applications folder.) I have to restart the iMac in order to get the modem to dial the internet again.
This only happens after attempting to send a fax that doesn't transmit. Sending faxes to other numbers where the fax goes through smoothly doesn't cause this problem. This has never happened before.
Is there some modem plist or modem cache that I should delete in order to restore my modem to normal behaviour? I did check my system and user preferences with a utility called "Preferential Treatment" and it says they are fine, but who knows for sure with these things.

Try turning Smart Setup off.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
Also try separating the SSIDs.
http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1
Devices where there are known to be problems include:
Some Apple devices including iPhone 5 and Apple TV
some Android smartphones
Xbox<
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

  • Internal modem will not connect

    Hi,
    I have just purchased a used iMac G5 1.6 Ghz and am having problems getting the modem to connect.
    I installed the original version of OSX 10.3.5 and the internal modem would not even show up in the Network pane. I tried doing the install twice and both times got the same result.
    I tried upgrading to 10.3.9 using the MacOSXUpdateCombo10.3.9. and after the iMac restarted and I opened the Network pane I got a message that a new port had been detected "Internal modem" and to check the settings and click "Apply Now". I did that and was then able to enter my ISP settings for the Internal modem. When I open Internet Connect the settings are all correct, but when I try to Connect the modem says it is "Connecting", but I don't hear any dial tone or dialling and after a few seconds it says "Disconnecting" and will continue to do so until I restart the computer.
    Is it possible that the modem is dead and is there any way for me to do a hardware diagnostic to make sure? When I run the Apple Hardware test it just shows "Device found" beside the modem.
    Any help or suggestions would be greatly appreciated as we live in a rural area and a high speed modem is not even an option.
    Thanks,
    Richard

    Welcome to the discussions.
    Try sending a fax (via the print dialog) to a friend.
    If that works, then the problem is not your hardware.
    Thanks Barbara for replying to my problem.
    I tried what you had suggested about sending a fax via the Print dialog and when I look at the Internal Modem window it just says "Preparing fax" and will stay like that until I click on "Stop Jobs". No dialtone, no dialing out, nothing.
    Since I sent the message I have also tried creating a new network location in the Network pane using the Network Setup Assistant and I get as far as a dialog which says "Gathering modem information" that will stay that like that until I quit the Setup Assistant.
    I have also had a look at the system logs in Console and I see this particular line whenever I try to connect with the internal modem:
    localhost kernel: AppleI2SModemfamily::SSIStartUP -- SSIStartUP3034 two sync mode is UNSUCCESSFUL after 20 tries!
    Does this mean that it looks like the modem is definitely dead? Is there no diagnostic tool that will tell me for sure whether the modem is actually dead, before I take it in to a service tech?
    Thanks again,
    Richard

  • Internal Modem configured but not connected?

    I have a iMac G5 on broadband(along with a PC)servere was down for 2 days now okay Mac had to be reset to work again but PC okay,now the message I get on Mac is "Internal Modem is configured but is not connected. Internal Modem is set up to dial........ how can I undo this so its on the broadband scene again? I have been searching hard drive etc to find how to configure it but no luck there.
    Help will be appreciated.
    Barb

    Hi barbaramac:
    Could you provise some more details as to your setup, how do you connect to the internet? DSL Cable?
    Assuming you have a home network with a router, you need to go into 'System Preferences' and choose 'Network', select either 'Ethernet' or 'Airport' from the drop down menu whichever applies and 'configure IPv4' by DHCP on the TCP/IP tab. That should do it.
    -Robert

  • Internal modem problems with airport extreme

    I have an airport extreme with an internal modem. I am unable to connect to the internet via the modem. also i can't print (hp 2200d) with my ubs port and airport. any suggestions will be helpful.

    Open the AirPort Admin Utility.
    Click on the Internet tab.
    From the "Connect using:" menu select one of the modem options.
    Then finish the configuration with the information from your dial-up ISP.
    This information is in the "Designing AirPort Networks" document which can be found on the AirPort Support page.

  • Connecting to home internet via airport - always need to restart the router

    I set my home PC as the main station to connect to my ISP. With a wireless router (linksys Wireless-B), I used to share the internet connection to other wireless devices, for instanace, my palm and ibook, my sister's notebook PC and Pocket PC. once, I took my ibook to an internet cafe, which gives free wireless connection facilities. My ibook obviously scanned the wireless network, and was connected (as I noted from the Summary of the "internet Connection". but, when I activate Safar, it said that it could bring me to any website because my computer is not connected to internet. it's very strange, as the Internet Connection said it's connected to the wireless network. The Safari page suggests me to run "network diagnosis". i follow the instruction, and it says I should restart the router and then it would work. I didn't succeed. A while later, it connected. I thought it was okay.
    Then, this problem comes up even when I am using my home's internet connection via the airport. I use DHCP to connect to my home internet connection. though the airport summary page said that it's connected to my router (the IP address is my router's address), again, Safari said my computer is not connected to internet, so it didn't work. I followed the instruction of the Network Diagnosis, it again asked me to restart my router device. I also noted from the Airport Section of the Network Perference that, it says the airport has a self-designated IP addres, so it may not connect to the itnernet. later on, I retarted the router and the modem (without turn on my home PC), the ibook connected to the internet.
    i checked the router setting of my home PC. I'm sure that it's open to all wireless user. Strange through, after I update the settings (even though i didn't make any changes, perhaps the action of 'save settings', it's kind of equivalent to the action of restarting it), my ibook's connection works. When my retarted my PC and ibook, the connection problem comes up again.
    it's very frustrating. Does it mean that I need to restart my router everytime? What about if I want to connect to wireless hotspot outside?
    Please please help

    Your problem description is complicated, making it hard to figure out what exactly is wrong. Unfortunately, WiFi does this quite often.
    To avoid this kind of problem, you should set up different Locations in your Network Preferences for different places that you connect up. That is, make one location for your Internet cafe and another for home. Leave the Automatic location alone.
    For locations you know you are going to connect by WiFi, go to Network Port Configurations and drag Airport to the top of the list to give it priority.
    If you have a location, where you want an ethernet connection or want to use your internal modem only, then drag those options to the top. Get the idea?
    MacOS seems to get confused sometimes when you switch back and forth between different connections all the time. This will not happen if you tell MacOS where you are by explicitly setting a location.
    To get out of a situation where MacOS thinks you are connected to non-existent ethernet connection, go into
    /Library/Preferences/SystemConfiguration
    and delete the NetworkInterfaces.plist file.

  • Unable to connect internal modem/authentication fails

    I have iMAC OS X 10.3.9. I can't connect my internal modem. It worked perfectly with my new ISP until Saturday, 10-27-07. Now I get authentication failure notice. My password is typed in and has not changed. It will not accept my password. I have Vip Power/Dialup Ine. They have checked my account and find no fault. When troubleshooting internet PPP with iMAC specialist I was told to dial my ISP #, then hang up when it answered. This process never worked.

    Welcome To  Discussions threecherries!
    No guarantees, but this configuration works for me on my iMac G3. You may need to make some adjustments for your particular Mac, Modem, and ISP.
    Unfortunately, I'm not familiar with your service, so I am not able to advise you on how to reset your access numbers.
    Hopefully you know how to do that.
    Read the entire document. Pay attention to *Notes.
    And if you have any questions, please ask them before preceeding.
    Delete only the files listed, no more.
    Sign off from your ISP, and quit the browser.
    See *Note 1
    Navigate to:
    HD > USERS > YOUR HOME > LIBRARY > PREFERENCES
    If present, move to Trash:
    com.apple.internetpref.plist (a file)
    com.apple.internetconnect.plist (a file)
    com.apple.internetconfig.plist (a file)
    Don't empty the Trash just yet.
    *Note 1Before you change the settings below, you might want to make notes, or take screen shots of your present configurations. Actually, this should be done before you trash or move any of the files I've listed above.
    Then, open System Preferences > Network
    In each of these panels, after you have made your selections or changes, be sure to click on the "Apply Now" button in the lower right corner, if it's available.
    Location: Select "Automatic"
    Show: Select "Internal Modem", or however you connect.
    On the PPP screen, click "PPP Options". CHECK ONLY THESE options:
    "Send PPP echo packets"
    "Use TCP header compression"
    Click OK
    On the TCP/IP screen, Configure using IPv4: Select "Using PPP"
    On the Modem screen, Select your modem from the list. I'm using an iMac (Summer 2001), and I have "Apple Internal 56K Modem (v.90)" selected. Select your modem.
    Check "Enable error correction and compression in modem"
    "Wait for dial tone before dialing"
    "Dialing": Tone
    "Sound": On
    "Show modem status in menubar" (This isn't really necessary, but it's handy.)
    Also select your Country.
    Then, still in "Network" preferences,
    Location: "Automatic"
    Show: "Network Port Configurations"
    Make sure "Internal Modem", or however you connect, is checked and at the top of the list.
    Click "Apply Now" at the bottom of the screen.
    Quit System Preferences.
    If everything is hunky dory, you can empty the Trash.
    ali b

  • Early 08 iMac not booting - You Need to Restart Message

    So after lunch today, I touched the shift key to wake up my iMac from sleeping. Screen came up, but it was totally frozen with distorted green digital "crud" in various places in the display. (no other way I know to describe the green stuff, it wasn't consistent lines or anything...just random distortion).
    I powered down to restart, and the following message came up http://gallery.me.com/daveoli#100064 advising me I had to restart again. Did so, and same message. Tried the following methods, all resulting in the same message coming up:
    Unplugged completed, waited an hour (in case of overheating) and powered-up.
    Booted holding D key for h/w test - no test just got same message.
    Booted in safe mode.
    Booted from CD.
    I called apple support, and the tech advised me to boot holding down cmd-option-r and then p to reset pram. 3 bongs, and then release....this worked! The mac booted up. First thing I did was connect firewire drive and make a back up. Ran a disk check with disk util and everything was ok. I then started to download the hw util from the mac site...and wham, screen froze again with the green crud.
    This time, restarting with the resetting the pram did not work. Nothing gets me to progress beyond that "need to restart" screen. I will call Apple again in the morning...but in the mean time, any one here have any ideas or have seen this issue before?

    That's a *kernel panic.*
    They are usually caused by hardware problems, but can be software.
    Disconnect all peripherals, except keyboard and mouse. Reconnect one at a time to see if you can find the culprit.
    If that's no help, run the Apple Hardware Test, from the separate disc that came with your Mac.
    more kernel panic info:
    http://support.apple.com/kb/HT1392
    http://www.index-site.com/kernelpanic.html
    http://www.thexlab.com/faqs/kernelpanics.html

  • Unable to connect after modem and router restart

    Hi Everybody
    Some times i don't get any internet connection from my cable modem (Motorola 5100 surfboard). In such cases, Time Warner cable recommends restarting the modem. I am connected to the internet in the following sequence:
    Cable Modem --> Router --> PC
    The way it should work:
    Switch off the router
    Switch off the cable modem
    Restart the cable modem (all the lights should be on)
    Restart the router
    Connected to the Internet!
    However, things don't work this way. If I connect the PC to the cable modem directly after the modem restart, I am able to get online
    If I try to connect with the router in the middle, I get no connection. Usually, I have to follow this sequence (instead of the one above):
    Switch off the cable modem
    Re-set the Linksys router (loose all my settings)
    Switch off the router
    Restart the cable modem (all the lights should be on)
    Restart the router
    Connected to the Internet!
    Re-configure the router manually to get back my previous settings
    Need your help to figure out why a simple re-start of the modem and router (in that sequence) doesn't work and I have to re-set the router to get on-line
    One more thing - I backed up my router configuration (Administration --> Config Management --> Backup) and after getting online, restored it. Thought It would work, but no luck. Couldn't connect via the router. Had to follow the above sequence (again) to get online and then manually had to re-configure all router settings
    Rourter - WRT54G. Version 2
    Firmware version - v4.21.1
    Any help is greatly appreciated. Thanks

    Step should be :
    1) Shutdown the computer.
    2) Unplug the Broadband modem’s power cable and wait for 30 seconds.
    3) Unplug the router’s power cable and wait for 30 seconds.
    4) Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
    5) Plug in the router's power cable once the modem’s lights appear stable.
    6) Power on the computer on and test the Internet connection.

  • My Imac says "you need to restart your computer" after logging out and click on sleep. 10.6.8?

    My Imac recently gives a message "you need to restart your computer"  after logging out and clicking "sleep".  After a few seconds, gray screeen will roll down and give that messasge.  I disconnected  USB cable from my  printer.  Today,  after turning it on,  the log in screen showed then after 2 seconds the gray screen rolled down again and prompted "you need to restart the computer". I've read the apple communities about kernel panics but to no success. I have a 10.6.8, 2.7 ghz, 4GB.  This is the error that showed which I reported to apple mutiple times already.
    Panics Since Last Report:          4
    Anonymous UUID:                    522B583E-D9D7-463D-B57E-6849A69E41D9
    Wed Jan 22 11:52:33 2014
    panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f80e2750d, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x00000000000001e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
    RAX: 0x000000000000000a, RBX: 0x00000000000001e0, RCX: 0x0000000001000000, RDX: 0x0000000000000000
    RSP: 0xffffff805e413eb0, RBP: 0xffffff805e413f10, RSI: 0x00000000000000dd, RDI: 0xffffff800b3eb7e0
    R8:  0x0000000000000003, R9:  0x0000000000000001, R10: 0x0000000000000007, R11: 0x0000000000000051
    R12: 0x000000000000000a, R13: 0xffffff804aa59004, R14: 0xffffff800d15f1b4, R15: 0x0000000000000000
    RFL: 0x0000000000010202, RIP: 0xffffff7f80e2750d, CS:  0x0000000000000008, SS:  0x0000000000000010
    Error code: 0x0000000000000000
    Backtrace (CPU 0), Frame : Return Address
    0xffffff805e413b50 : 0xffffff8000204d15
    0xffffff805e413c50 : 0xffffff80002d1208
    0xffffff805e413da0 : 0xffffff80002e3f4a
    0xffffff805e413db0 : 0xffffff7f80e2750d
    0xffffff805e413f10 : 0xffffff7f80e7f7d3
    0xffffff805e413f30 : 0xffffff800053e46d
    0xffffff805e413f60 : 0xffffff8000285b66
    0xffffff805e413fa0 : 0xffffff80002c8527
          Kernel Extensions in backtrace (with dependencies):
             com.apple.driver.AirPort.Atheros9388(426.35.3)@0xffffff7f80e1c000->0xffffff7f80 f66fff
                dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80804000
                dependency: com.apple.iokit.IO80211Family(320.1)@0xffffff7f80df7000
                dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80ddd000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
    System model name: iMac12,2 (Mac-942B59F58194171B)
    System uptime in nanoseconds: 4614091555750
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI          4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 128892379106
    loaded kexts:
    com.apple.filesystems.afpfs          9.7.1 - last loaded 1016854024083
    com.apple.nke.asp_tcp          5.0
    com.apple.filesystems.smbfs          1.6.7
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleHWSensor          1.9.3d0
    com.apple.driver.AudioAUUC          1.57
    com.apple.driver.AppleUpstreamUserClient          3.5.7
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.AppleMCCSControl          1.0.26
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleMikeyDriver          2.0.8f3
    com.apple.kext.ATIFramebuffer          6.4.2
    com.apple.driver.AppleIntelHDGraphics          6.4.2
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.AppleHDA          2.0.8f3
    com.apple.ATIRadeonX3000          6.4.2
    com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
    com.apple.driver.AirPort.Atheros9388          426.35.3
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleBacklight          170.0.48
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.AppleIntelSNBGraphicsFB          6.4.2
    com.apple.driver.AppleBluetoothMultitouch          54.3
    com.apple.driver.AppleUSBCardReader          2.6.1
    com.apple.driver.AppleIRController          303.8
    com.apple.iokit.SCSITaskUserClient          2.6.9
    com.apple.iokit.IOAHCIBlockStorage          1.6.6
    com.apple.driver.AppleFWOHCI          4.7.7
    com.apple.driver.AppleUSBHub          4.2.5
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleAHCIPort          2.2.0
    com.apple.driver.AppleUSBEHCI          4.2.6
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.driver.DspFuncLib          2.0.8f3
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleBluetoothHIDKeyboard          141.5
    com.apple.driver.AppleHIDKeyboard          141.5
    com.apple.iokit.IOFireWireIP          2.0.4
    com.apple.iokit.AppleProfileFamily          41
    com.apple.driver.AppleHDAController          2.0.8f3
    com.apple.iokit.IOHDAFamily          2.0.8f3
    com.apple.driver.ApplePolicyControl          3.0.17
    com.apple.driver.AppleGraphicsControl          3.0.17
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.2
    com.apple.iokit.IONDRVSupport          2.2.1
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.driver.AppleThunderboltEDMSink          1.1.3
    com.apple.driver.AppleThunderboltEDMSource          1.1.3
    com.apple.kext.ATI6000Controller          6.4.2
    com.apple.kext.ATISupport          6.4.2
    com.apple.iokit.IOGraphicsFamily          2.2.1
    com.apple.driver.IOBluetoothHIDDriver          2.4.5f3
    com.apple.driver.AppleMultitouchDriver          207.11
    com.apple.driver.AppleThunderboltDPOutAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.9
    com.apple.iokit.IOUSBHIDDriver          4.2.5
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.9
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.9
    com.apple.driver.AppleThunderboltNHI          1.3.2
    com.apple.iokit.IOThunderboltFamily          1.7.4
    com.apple.driver.AppleUSBMergeNub          4.2.5
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOFireWireFamily          4.2.7
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IOAHCIFamily          2.0.7
    com.apple.iokit.IOUSBFamily          4.2.6
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.TMSafetyNet          6
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          289
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.8
    com.apple.iokit.IOACPIFamily          1.3.0
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
    Memory Module: global_name
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000528AS, 931.51 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x850b, 0xfa200000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 6
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfd110000 / 3
    What is going on with this error?

    It hasn't been acting up since I:
    1) Since I unplug my all in one printer with wifi (Hewlett Packard).  I barely use the printer and it keeps cleaning out the jets and wasting my **** ink.  Plus it'll do a loud self test @ 3:00 in the morning & by this time, I pulled my baseball bat from under the bed and ready to smash some skulls in the office room thinking its a burglar.
    But seriously it stop doing it. 
    This is a late reply but confirmed after 7 months.
    Note:  I shut down instead of sleep my Imac now because I hardly use it.

  • "you need to restart your Imac"

    I don't turn off my Imac that much and I keep getting this message after 5-6 days.
    "you need to restart your computer. hold down the power button until it turns off"
    It's very annoying while gaming since I die at bosses and lose my stuff etc....
    I've sent in the report like 12 times last 2 months, someone have any idea what I can do?
    The imac is not  that old, maybe 5 months.

    Here's the crash report guys:
    Interval Since Last Panic Report:  3448890 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    77296F6E-FE35-4C95-9350-7E8CA1CFA614
    Tue Dec  6 19:45:28 2011
    panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f808a2410, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff817e098a00, CR3: 0x000000011ba86000, CR4: 0x0000000000040660
    RAX: 0x00000000ff000000, RBX: 0x000000000000032f, RCX: 0xffffff817e098a00, RDX: 0x00000000fffff300
    RSP: 0xffffff805ffda9c0, RBP: 0xffffff805ffdaa30, RSI: 0xffffff808e106d00, RDI: 0xffffff808e106d20
    R8:  0xffffff808e1079bc, R9:  0x0000000000000001, R10: 0x0000000000000d00, R11: 0xffffff808e106d00
    R12: 0xffffff817e098a00, R13: 0xffffff804ba45120, R14: 0xffffff804ba45000, R15: 0x00000000fffff300
    RFL: 0x0000000000010293, RIP: 0xffffff7f808a2410, CS:  0x0000000000000008, SS:  0x0000000000000010
    Error code: 0x0000000000000000
    Backtrace (CPU 0), Frame : Return Address
    0xffffff805ffda660 : 0xffffff8000204d15
    0xffffff805ffda760 : 0xffffff80002d1208
    0xffffff805ffda8b0 : 0xffffff80002e3f4a
    0xffffff805ffda8c0 : 0xffffff7f808a2410
    0xffffff805ffdaa30 : 0xffffff7f808a6047
    0xffffff805ffdaac0 : 0xffffff7f8087c55b
    0xffffff805ffdaba0 : 0xffffff80005523f8
    0xffffff805ffdabe0 : 0xffffff8000553039
    0xffffff805ffdac60 : 0xffffff80005537e6
    0xffffff805ffdadb0 : 0xffffff80002ba1c4
    0xffffff805ffdbe50 : 0xffffff8000205536
    0xffffff805ffdbe80 : 0xffffff80002029eb
    0xffffff805ffdbef0 : 0xffffff8000274176
    0xffffff805ffdbf60 : 0xffffff80002c3095
    0xffffff805ffdbfa0 : 0xffffff80002e4894
          Kernel Extensions in backtrace (with dependencies):
             com.apple.ATIRadeonX3000(6.4.2)@0xffffff7f8086e000->0xffffff7f80b06fff
                dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80821000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xffffff7f80860000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80838000
    BSD process name corresponding to current thread: JavaApplicationS
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
    System model name: iMac12,1 (Mac-942B5BF58194151B)
    System uptime in nanoseconds: 336962476651567
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI    4.2.5 (addr 0xffffff7f81316000, size 0x65536) - last unloaded 175789078818
    loaded kexts:
    com.eset.kext.esets_kac    1.0.0d1
    com.vmware.kext.vmnet    3.1.3
    com.vmware.kext.vmioplug    3.1.3
    com.vmware.kext.vmci    3.1.3
    com.vmware.kext.vmx86    3.1.3
    org.virtualbox.kext.VBoxNetAdp    4.0.6
    org.virtualbox.kext.VBoxNetFlt    4.0.6
    org.virtualbox.kext.VBoxUSB    4.0.6
    org.virtualbox.kext.VBoxDrv    4.0.6
    com.vara.driver.VaraAudio    1.0.3
    com.razer.orochi.driver    2.0
    com.apple.driver.AGPM    100.12.31
    com.apple.driver.AppleHWSensor    1.9.3d0
    com.apple.driver.AudioAUUC    1.57
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.AppleMikeyHIDDriver    1.2.0
    com.apple.driver.AppleHDA    2.0.8f3
    com.apple.driver.AppleMikeyDriver    2.0.8f3
    com.apple.driver.AppleUpstreamUserClient    3.5.7
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.kext.ATIFramebuffer    6.4.2
    com.apple.driver.AirPort.Atheros9388    426.35.3
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
    com.apple.driver.AppleLPC    1.5.1
    com.apple.driver.AppleBacklight    170.0.48
    com.apple.kext.AppleSMCLMU    1.5.2d10
    com.apple.ATIRadeonX3000    6.4.2
    com.apple.driver.AppleIntelHDGraphics    6.4.2
    com.apple.driver.AppleIntelSNBGraphicsFB    6.4.2
    com.apple.driver.AppleIRController    303.8
    com.apple.iokit.SCSITaskUserClient    2.6.9
    com.apple.driver.AppleUSBCardReader    2.6.1
    com.apple.iokit.IOAHCIBlockStorage    1.6.6
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.driver.AppleUSBHub    4.2.5
    com.apple.driver.AppleFWOHCI    4.7.7
    com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleAHCIPort    2.2.0
    com.apple.driver.AppleUSBEHCI    4.2.6
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.AppleBluetoothHIDKeyboard    141.5 - last loaded 39053098181
    com.apple.driver.IOBluetoothHIDDriver    2.4.5f3
    com.apple.driver.AppleHIDKeyboard    141.5
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.driver.DspFuncLib    2.0.8f3
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOFireWireIP    2.0.4
    com.apple.driver.AppleHDAController    2.0.8f3
    com.apple.iokit.IOHDAFamily    2.0.8f3
    com.apple.driver.ApplePolicyControl    3.0.17
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.AppleProfileFamily    41
    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleGraphicsControl    3.0.17
    com.apple.driver.AppleBacklightExpert    1.0.2
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.driver.AppleThunderboltEDMSink    1.1.3
    com.apple.driver.AppleThunderboltEDMSource    1.1.3
    com.apple.kext.ATI6000Controller    6.4.2
    com.apple.kext.ATISupport    6.4.2
    com.apple.iokit.IONDRVSupport    2.2.1
    com.apple.iokit.IOGraphicsFamily    2.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter    1.5.9
    com.apple.driver.AppleThunderboltDPInAdapter    1.5.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.5.9
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
    com.apple.iokit.IOBluetoothFamily    2.4.5f3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.9
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.iokit.IOUSBHIDDriver    4.2.5
    com.apple.iokit.IOAHCISerialATAPI    1.2.6
    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.9
    com.apple.iokit.IOUSBMassStorageClass    2.6.7
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.9
    com.apple.driver.AppleUSBMergeNub    4.2.5
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.driver.XsanFilter    402.1
    com.apple.driver.AppleThunderboltNHI    1.3.2
    com.apple.iokit.IOThunderboltFamily    1.7.4
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IOFireWireFamily    4.2.7
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.iokit.IOAHCIFamily    2.0.7
    com.apple.iokit.IOUSBFamily    4.2.6
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    6
    com.apple.driver.DiskImages    289.1
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.8
    com.apple.iokit.IOACPIFamily    1.3.0
    Model: iMac12,1, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f21
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 931,51 GB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x850b, 0xfa200000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 5
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Razer Orochi, 0x1532, 0x0013, 0xfd130000 / 5
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfd110000 / 4
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 3

  • Internal modem failing to connect via dial-up

    I'm new to posting questions. Every time I try to connect using dial-up I get the message failed to detect dial tone. I tried to connect in different buildings and using new phone line (wire?) with no success. Tonight I created a new location in network preferences, tried and failed. Created a new user as a test, tried and failed. I cannot try in another building for a day or so. Anybody able to help? Thanks.

    Hi Again starlite!
    I hope you're feeling better.
    Have you ever been able to connect with the PowerBook?
    I don't know about your PowerBook, but on my iMac, the Modem port & the Ethernet port look very similar. Make sure you haven't inadvertently plugged into the Ethernet port.
    Below is how I set my Network Preferences, using AOL. I don't know if the same configuration will work for you, but it may help to compare how yours are set. What ISP are you using? I'm guessing that you're on campus.
    If you have any questions, please ask them before preceeding.
    First, be sure you know what version of Modem you are using.
    Disconnect from the Internet.
    Navigate to:
    HD > USERS > YOUR HOME > LIBRARY > PREFERENCES
    If present, move to Trash:
    com.apple.internetpref.plist (a file)
    com.apple.internetconnect.plist (a file)
    com.apple.internetconfig.plist (a file)
    Don't empty the Trash just yet.
    Before you change the settings below, you might want to make notes, or take screen shots of your present configurations.
    Then, open System Preferences > Network
    Location: Select "Automatic"
    Show: Select "Internal Modem"
    On the PPP screen, click PPP Options. UNCHECK ALL options
    On the TCP/IP screen, Configure using IPv4: Select "Using PPP"
    On the Modem screen, Select your modem from the list. I'm using an iMac (Summer 2001), and I have "Apple Internal 56K Modem (v.90)" selected.
    Check "Enable error correction and compression in modem"
    "Wait for dial tone before dialing"
    "Dialing": Tone
    "Sound": On
    "Show modem status in menubar" (This isn't necessary, I just like to keep track of it)
    Also select your Country.
    Then, still in "Network" preferences,
    Location: "Automatic"
    Show: "Network Port Configurations"
    Make sure "Internal Modem" is checked and at the top of the window.
    Click "Apply Now" at the bottom of the screen.
    Quit System Preferences.
    Sometimes changing the access number that you use will also help. Do you know how to do that?
    Good Luck!
    ali b

  • Slow dial up Internet connection with Internal modem

    I just bought a Mac G4 with dual 1.25 gig processors and internal modem for my dial up connection to the Internet. My modem connect speed is 28.8K and max through put on a session is 19K.
    I can use any of 3 Windows/PC's and plug them into the same phone jack and get a solid 50.6K connection with a max through put of 49K. Get basically the same connect speeds with a Windows Laptop
    Any thoughts of what may be the problem with the Mac Internal modem and such a slow connect speed.
    Would buying an external modem with its own processor help me in better connect speeds. Simply at 28.8K the Mac is next to useless on the web.
    My home is all wired with Cat 5e, all jacks are a direct run to the punch down block.
    My goal is to switch my business to all Mac's, but I need to get the connect problem resolved first.
    Thank You
    wm300

    My girlfriend lives in a hill town in a fairly wooded mountain road. She cannot get broadband or DSL either, and the town will, probably never get it. She has satellite, and when it's working well it's great, but in bad weather or cloudy days, the reception is spotty and the satellite provider charges mucho buck for their satellite high speed internet acesss.
    So, she has no choice but to rely on the town's phone lines and basically is stuck with dial-up. Unfortunately, the town's phone lines are very old and are analog lines with no digital support. The fastest she can ever achieve is 28k to 30K speeds. Panifully slow dial-up and even small downloads are an experience in patience and time.
    Maybe call the phone company to check what kind of phone lines your town or surrounding towns are using.
    And if they know what data transfer speeds the lines support
    Also, a thought.
    If this Mac was not purchased new, but as a refurbished or used Mac, it could've had a "new" slower modem installed because the original failed and a identical spec'd modem was not installed.
    I have a single 1.25 Ghz MDD and has a V.92 56K internal modem and I just found out my town's phone lines can support a 125k data transfer or "high speed dial-up". Unfortunately, for some unknown reason, my 56K will only get me to transfer speeds of between 44k and 48. Not sure if this is fault of my modem, accessing my ISP as the dial-up number dials into a tower at least 20 miles away and my ISP's server is over 40 miles away.
    My brother came to visit and his PC laptop could dial-in to his ISP and was able to get transfer speeds of 100k to 120k.
    Again, not sure if this was because of a faster modem or not.
    You would think that if the phone line in my area can support 128k speeds that my modem should be tapping in and operating at 50k spedds or close to the modem's max of 56k.
    This is a stumper becuase I am considering looking for a high speed dial-up provider to replace my current ISP, but if my modem won't clock to any faster than 44k or 48k , I think this would be a waste of my efforts and money.
    If anyone can help me shed some light on my situation, this will help me out, as well.

  • IMac G3 Kernel Panic - You need to restart your computer - HELP

    I have an iMac G3 400Mhz slot-loading with 256MB 13GB running Mac OS 10.3.3. It was all along running Ok until I tried to do an OS updating recently. After update done, re-boot and I got this cyclic message "You need to restart your computer". Tried all methods like pressing CtrlOption+PR or Option during power-up but still the same. Now at a loss as I also cannot find my OS media installation CD anymore. Can anyone suggest how to remedy this? Worse case scenario, I don't mind clean re-load OS but need help in getting a copy of the Mac OS installation media.

    Welcome To  Discussions KevK!
    How much space is available on the 13 GB Hard Drive?
    What peripherals do you have connected to the iBook?
    Are there any programs or applications, that are set to load at Startup?
    You may find use helpful tips in this document Resolving Kernel Panics, authored by Dr Smoke.
    As the iMac G3 400 MHZ's, original pre-installed OS was Mac OS 8.6, the original system discs, will not be much help.
    You will need to purchase a new set of Panther discs, or a newer version of OS X, if you wish to upgrade.
    With a larger Hard Drive, and additional RAM, that iMac, is capable of running Tiger 10.4.x.
    Tiger is available for purchase at The Apple Store (U.S.).
    Panther, is no longer available directly from the Apple Online Store, as Leopard 10.5.x, is the most up to date OS.
    But, if you know what to look for, a Full Retail Version, of the Panther Install CDs, or a Full Retail Version, of the Tiger Install DVD, can be purchased, sometimes less expensively, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
    Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
    Panther is only on CDs, not DVDs.
    The discs should look exactly like the images in the above links, and not say Upgrade, CPU Drop-in DVD, or "This software is part of a hardware bundle purchase - not to be sold seperately." on them.
    Additional info in these links.
    Using OS X Install CDs/DVDs On Multiple Macs
    What's A Computer Specific Mac OS X Release
    Software Update, Upgrade: What's The Difference?
    Caveat Emptor!
    If any are presently available, examine these items very carefully, and if in doubt, ask questions of the seller before purchase!
    Panther On eBay
    Tiger On eBay
    Once Panther 10.3.x is re-installed, you can use the 10.3.9 Combo Update, to upgrade to the final version.
    If your Mac meets the Tiger System Requirements, you could also consider installing that, and then use the PPC 10.4.11 Combo Update, to upgrade to the current version.
    Additionally, Tiger 10.4.x ships on a DVD, so if your Mac doesn’t have a built-in DVD-ROM player, you will have to use an alternative method of installation.
    Info here Installing Tiger Using Firewire Target Disk Mode.
    And here Installing Tiger Without A DVD Drive.
    The Tiger Media Exchange Program, referred to, is no longer available.
    Shop Carefully, Examine All Documentation, And I Wish You Success!
    ali b

  • IMac G4 install 10.2 gives "You need to restart computer" msg ?

    I upgraded the memory and then installed Tiger onto my iMac G4. I've sold Tiger, so now wish to remove from my iMac. I am trying to rebuild using the install discs - OS 10.2 and all I get is the "...need to restart..." message. I have removed the additional memory and re-installed tiger but still get the same meg. Can anyone suggest some help for me?

    The restart message indicates you experienced a kernel panic. Probably caused by the RAM you installed not meeting Apple's OS X standards. Where did you buy/get the RAM?
    Kernel panics are usually caused by a hardware problem – frequently RAM, a USB device or a Firewire device. What external devices do you have connected? When trying to troubleshoot problems, disconnect all external devices except your monitor, keyboard and mouse. Do you experience the same problems?
    May be a solution on one of these links.
    Mac OS X Kernel Panic FAQ
    Mac OS X Kernel Panic FAQ
    Resolving Kernel Panics
    Avoiding and eliminating Kernel panics
    12-Step Program to Isolate Freezes and/or Kernel Panics
    Will it boot in Safe Mode? See
    What is Safe Boot, Safe Mode? (Mac OS X)
    http://docs.info.apple.com/article.html?artnum=107392
    Look at this link.
    *Resolve startup issues and perform disk maintenance with Disk Utility and fsck*
    http://docs.info.apple.com/article.html?artnum=106214
    Are you using a retail version (black with silver X) of the Tiger installer? A gray installer from another model Mac won't work.
     Cheers, Tom

  • Air play in Apple Tv disconnects with no reason, and I need to restart the router to connect again. Meanwhile apple tv is connected to wi if. Can somebody help?

    Air Play in my Apple TV disconnects from iPhone or Mac book after some time of playing. I need to restart the router in order to connect again. Apple tv is connected to wifi succesfully? Any suggestion?

    I tried something new yesterday after reading all these messages.  My ATV3 was situated on top of my satellite box and I noticed that it was quite warm.  The instruction manual suggests that the box not go over a certain temperature, so I moved the box to a location without the heat under it.  It now works without any problem at all...at least, so far.   

Maybe you are looking for