"Internal module error" in NSU - fix offered here!

Just received this:
Dear updaters,
We have noticed some of you reporting the message "Internal module error".
When installing Nokia Software Updater, sometimes the Microsoft XML4 DLL silent installation fails. This problem can be resolved by manually registering DLL. Go to Start > Run > enter "regsvr32 C:\WINNT\system32\msxml4.dll" > OK > OK.
We apologize for the inconvenience.
Regards
The Nokia Software Update team
edit: solution updated.Message Edited by vandelay on 15-Feb-2007
03:38 PM
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

It worked absolutely fine,
Yes finally after a lot of effort and all the support from this site,, especially VAN...I have updated my phone firmware to the latest 3.0705.1.0.31
yups i am dammn happy and express my gratitude to the help extended by the nokia team. hey VAN thanks again .
now about the firmware i am sure there will be more updates to come depending upon the views of the people but just one thing that i wanna bring out,,
the option of exiting the music player from the equalizer was nice, which is not included in this firmware and hence becomes an issue of debate, i feel that it was a good option and should be included in the next upgrade of the firmware.
thx

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"Internal module error" in NSU - Nokia 5500

I have problem with Updating my Nokia 5500!
Please help me!

http://tinyurl.com/yrblc5
At the top of each page it says "Search Discussions" - it actually does work!
/sarcastic
Its quite a big thread and offers many helping points - have a look through there should be some ideas to help you there.
Shunts....Message Edited by shuntfield on 13-Dec-200702:28 AM
I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
If this post helped... Add some kudos!!

"Internal module error" PROBLEM SOLVED ! ! !

At least in my case.
I tried to update my phone (Nokia E50, prod. code: 0536382) with NSU, but I always got the frustrating "Internal module error" message. I spent a whole afternoon trying. After several attempts without any success I accidentally discovered the solution. When the error message appeared again, I noticed, that the small USB icon right below the battery level indicator is gone - so is the connection. How to restore the connection? The NSU says, you should not disconnect the phone, so why the connection interrupts during the update? (I suppose that NSU does the download first and in the meantime nothing happens to your phone. During the download your PC may shut down the USB port to save power. When the download from the internet is done, NSU tries to upload the software to the phone, but there is no connection anymore.) After digging deeply through the Device Manager of my PC, I found an option that turns the USB port off after a while, to save power. That is where the connection goes away.
So, do the following:
1. Go to Device Manager;
2. Under Universal Serial Bus controllers find the USB Root Hub your phone is connected to (assuming you use a USB cable to connect);
3. Double click it and then go to the Power Management tab;
4. Uncheck the option "Allow the computer to turn off this device to save power."
5. Disconnect the phone, reconnect and proceed with NSU.
You should be able to update the phone successfully.
Good luck!

So far the "Internal module error" problem seems to be connection related.
Make sure, you have the Nokia Cable Connectivity Cable driver installed (the later the version the better), if you are using a cable. You may check it out in the Control Panel->Add or Remove Programs.
You also make sure you enter the right Product Code when asked. The following link may help you clarify the fog around the firmware version number:
http://www.noeman.org/gsm/showthread.php?p=104254
It seems there are several versions. Check out the differences and upgrade only if you need it.
As for the USB, in Device Manager got to Universal Serial Bus controllers, and double click every USB Root Hub. On the Power tab you may see the all the devices connected to the specific USB port. Let me know, if you find something out. Cheers.

Downloading Update Failed - Internal Module Error

Trying to update my Nokia 6630, and each time it completes the 25mb download before giving me the error.
Downloading update failes
Internal module error
Is this because my phone is a a Vodafone fone, and therefore locked by their software to some description? Or is it a more sinister (or simpler) error?

28-Mar-2008 01:07 PM
blue_panther9_9 wrote:
Could anyone help me with this problem
i've installed NSU and nokia pc suite(all latest..)
i've plug the my n95(v20), detected by PC suite...
i run NSU,, detected,,, and downloaded v21 firmware for n95 (112mb)..
after it finished downloading, when it try to install it.. it says
"Downloading update failed"
"internal module error"
maybe i didnt read the instruction about change profile to general..
i changed it to general, the problem still the same...
okay maybe after i didnt change profile there is some file left in my phone.. so i decided to soft n hard reset.... and i connect again... still showing the same problem, after it finished download...
so i used my other computer(maybe there is some problem with my vista), so i used my XP...
and it still showing the same problem..
i've used that msxml4 solution, but it still didnt work...
Please help me....
28-Mar-2008 01:07 PM
blue_panther9_9 wrote:
Could anyone help me with this problem
i've installed NSU and nokia pc suite(all latest..)
i've plug the my n95(v20), detected by PC suite...
i run NSU,, detected,,, and downloaded v21 firmware for n95 (112mb)..
after it finished downloading, when it try to install it.. it says
"Downloading update failed"
"internal module error"
maybe i didnt read the instruction about change profile to general..
i changed it to general, the problem still the same...
okay maybe after i didnt change profile there is some file left in my phone.. so i decided to soft n hard reset.... and i connect again... still showing the same problem, after it finished download...
so i used my other computer(maybe there is some problem with my vista), so i used my XP...
and it still showing the same problem..
i've used that msxml4 solution, but it still didnt work...
Please help me....

INTERNAL MODUL ERROR IN N73 UPDATE SOFTWARE

Hi every body
i have nokia n73 and convert it in to music edition i update it to version 3.0649.0.0.31 and now when i want to update it to newer version that is ready in nokia update nokia software updater get this error : internal module error please help me abaut this error
thanks

This is the solution to your problem
/discussions/board/message?board.id=swupdate&message.id=8873
Nokia N95
V 20.0.015
0546553

Internal Module Error - When trying to Update N80!

When i try and update my N80 it Keeps coming up with Internal Module Error. Anyone any idea what the problem is?

Hi, I have the same problem. In another thread a user recommended me to uninstall Nokia PC Suite and then install only the Nokia Software Updater with the Nokia Connectivity Cable Drivers that come with it. I did that, and now I get the same "internal module error" immediately after it tries to recognize the phone. Could someone please help?
Thank you!!!

Nokia Software Updater "internal module error"

Hi.
I'm trying to update a Nokia 5500 Sport from firmware 3.18 to 3.55 but I always get the "internal module error" after the download has completed. I looked at the log files located at "C:\Documents and Settings\All Users\Application Data\Nokia\Nokia Service Layer\A\Logs". I get the same error all the time, but don't understand why.
20:33:30.062 OnDataPackageSelected
20:33:30.093 CheckSimAndNormalMode
20:33:30.218 [ERR00037] Getting list of flash files fails [PAPI 0x84210019 'There is more than 4 flashing files for what the FileSubType tag is not specified.']
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Anybody has any ideas?
Regards Morten.Message Edited by mortennl on 14-Sep-200707:40 PM
Message Edited by mortennl on 14-Sep-200707:41 PM

I got the same problem.
Nokia 5500 Sport v3.14, trying to upgrade to 3.55. Keep getting the internal module error of which you speak.

What is "Internal Muxer Error" - How to fix it???

I'm trying to burn a simple/basic project: 5 short films (one 15min, the others under 4min) that I put into a template - and I have no additional menus save the first. I have no transistions or anything else complicated. Just the menu and the movies.
Here's the backstory: I had built this same project before, successfully burned at least 10 DVD's of it, and then moved it from my hard drive to my external hard drive. When I went back later to burn some more, I re-connected the assets with the project and tried to burn again - only to get this "Internal Muxer Error" that stops the building/formatting. I went through all the preferences and all other options - I retraced my steps as best I could, to no avail. So I resorted to moving my assets back onto my hard drive and I re-created my project from scratch.
And I'm still getting this "Internal Muxer Error" in the "build" stage of the burn process - even though I did the same things to this new project that I had done when I first started.
What is this error and how can it be fixed? I noticed a thread about the error below, but I didn't understand a thing in that discussion. And my project is different from that one because I am not using multiple angles or anything spiffy. I think I'm making about the most basic project you can come up with.
Any help/suggestions are greatly appreciated. Thank you so much in advance.

Building Project Short Films
9/7/05 11:32:18 PM
Build Folder /Users/danielbell/Desktop/Short Films 2003-2005
Starting DVD Build SHORT_FILMS...
Compiler Initializing...
Precompiling Project SHORT_FILMS
Compiling VMG Information...
Created 7 PGCs in VTSM1
Created 5 PGCs in VTSM2
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Created 5 PGCs in VTSM4
Created 5 PGCs in VTSM5
Created 8 PGCs in VMG.
1 Menu(s) will be created...
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Compiling Menu#1 (Menu 1)...
Rendering Menu:Menu 1,Language:1...
Writing VIDEO_TS.VOB
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Internal Muxing Error - How I Fixed Mine - FYI

FYI: I received the "internal muxing error" message during a build. I thought I'd post what happened, what I found and how I mixed mine in case it helps someone else.
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About 70% of the way through I received the "internal muxing error" and the build stopped. This was when muxing Part 3. This happened each time I re-tried the build.
To cut a long story short:
I checked the built project which was 3/4 complete. I had a look at the build log and it indicated which VOB was the last and thus which one had the problem. Oddly enough a VOB for the next track had been created.
In each track I placed 1 second of black, (a special mpeg2 and ac3 assst), at the start of the track,followed by the main asset, followed by 1 second of black again. The always worked and looked good on playback.
I traced the probelm, through some trail and error to the 1 second of black at the end of track 3. eg; removing it resulted in a clean build, putting it back resulted in the build failing.
I wanted to keep the 1 second of black at the end of the track, so I ended up trimming the video asset just enough so that it was about 1/2 second shorter than the audio asset, and adding back the 1 second of black at the end of the track.
Oddly enough, this build worked. I burnt the dvd and it was fine. Everything worked.
I really don't understand what causes the "internal muxing error" message. (I've printed some other posts and will read through them in detail when I get the chance). And I really don't understand how what I did fixed it. And as I've used this "project template" dozens of times in the past I don't understand why it suddenly failed, besides new assets everything was the same, and even the new assets were "standard", nothing new about them.
So there it is. Weird.

Jay, thanks for the summary.

External users cannot manage a persistent chat rooms - result in "Internal Server Errors"

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Cheers
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If this is the one I think I've seen, Graham Cropley blogged about it:
http://www.lyncexch.co.uk/persistent-chat-december-2014-cu-500-internal-server-error/
Check out Fix #1.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
Very nice, and thank you again. Interesting article, and it appears that the issues persist even after the February 2015 CU.
Chris

Updates for phone not available - Internal Module ...

I have disabled the pc firewall and router firewall but still get the error. I have uninstalled and reinstalled an rebooted many times. Do any one have some answers, or know of logs that I can check?

does anyone have the same problem with me ad got the solution??please help. i cannot update my firmware. i am using an N70 standard edition phone. when i use the NSU for updating, it recognizes my phone but it displays "INTERNAL MODULE ERROR.". what does it mean?? i tried to uninstall and reinstall NSU but it it doesn't help.can anyone help me on this issue? i would really appreciate it very much.

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Hi,
I am trying to build a LabView FPGA VI. During compilation, I always get error stating "LabVIEW FPGA: An internal software error in the LabVIEW FPGA Module has occurred. Please contact National Instruments technical support at ni.com/support". At the time, comiplation process is almost at the end. "Final Timing (place and route)" shows as completed. When Checked the Xilinx log session, at the end it states that " Process "Generate Programming File" completed successfully". However, I do not see any generated bitfile.
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My problem started after I formatted the ipod from FAT32 to NTFS. Sure it seemed to work for a bit, but then it froze and my computer would not recognise it at all. I got the sad face on the ipod and it would not respond to iTunes and neither could I apply the ipod updater to restore it back to its factory settings. If I tried to do an ipod update all I got was the ipod internal manager error. It also did not appear as a drive under disk management in XP. I also tried to reset by pressing the menu and play/pause keys together. I could see that it would reboot but then it would get stuck at the smiley face stage and nothing more would happen. I could still hear the disk spinning inside, but it continued to stay stuck.
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First of all, my ipod is 2 years old and does NOT have a warranty with it anymore. The solution requires that the ipod be opeded up so you have to decide if you want to void your warranty if you still have one. By the way, the local Apple repair centre said that unless it was under warranty they were not interested in doing anything with it. They suggested buying a new one!!
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First of all, the ipod needs to be opened up. Here's a good link to have a look at, and in fact discusses replacing the hard drive anyway.
http://www.notpopular.com/blog/comments.php?blogID=63 Thanks to Josh Highland for writing the blog in the first place.
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Windows XP Pro

Yes, you are correct. I did disconnect the battery
before it finally worked. Honestly, I'm not sure if
that made any difference. It did the same thing
(folder with exclamation and then apple support
address) after I took the thing apart (which was easy
but I would not recommend it). It was a day later
that it finally formatted. The key is to get
the ipod to format however you can. After that it's
a simple matter of reinstalling the software. Which
I had been trying from the "Administrative Tools" and
it would never complete a format. In any event, all
of this WAS caused by the 2006-01-10 updater.
I too had trouble getting the ipod into "disk mode"
but keep trying when ever the apple icon appears on
the screen. Just keep pressing the center button and
the play/pause button at the same time. Each time I
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Any tips on how to "pry open" the iPod without destroying the casing? I have a 15Gb touchwheel model.
Also, I may as well ask this inadvance. Where is the battery and what does it look like?

"Internal module error" in NSU - fix offered here!

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