Internal screen shuts down after suspending on multi-screen configuration

Hello,
I upgraded (very) recently to OS X Mavericks on my MacBook Pro, which is plugged on a second screen via VGA. I wanted to suspend the activity on my computer, so I chose "Suspend activity" and then I closed the display panel to get the computer to "sleep".
When I open the display, the internal screen remains off and is no longer detected by the system. When I go to "System Preferences" and select "Monitors", I get only the second screen preferences.
In addition to that, the background is the one set on the first screen, but adapted to the correct resolution (I use a 1920x1080 screen, the internal one is 1440x900). When I do a screenshot, only the second screen is included.
The only way to recover from this problem is to disconnect the VGA adapter and to reconnect it then.
Am I reporting this problem in the correct place, and if not, where do I need to report it?
Thank you.

Spinning wheels are not a facet of Classic operating systems.    Identify your Mac with this tip:
http://discussions.apple.com/docs/DOC-6413 and post to the appropriate forum: http://discussions.apple.com/docs/DOC-2463 after checking this tip on what may be slowing you down: http://discussions.apple.com/docs/DOC-6921

Similar Messages

  • My Mac 10.7.5 won't shut down after new software (security update 2013-003) installation-- hangs at grey screen with "software update" at top.  It also intermittently goes to sleep without my asking.  What to do?

    My Mac 10.7.5 won't shut down after a new software installation (Security Update 2013-003).  It just hangs at a grey screen with "Software Update" at the top.  I have to force quit, then restart-- but the new software hasn't installed.
    My Mac also intermittently goes into Sleep mode, repeatedly, unprompted by me.  I suspect a connection between these two problems.
    I have tried deleting the /Library/Updates folder.  It hasn't helped.  The update still won't install, and my Mac won't shut down without my forcing the quit.
    Help please!

    Hi, I've just come accross the same problem... did you manage to get a resolution??
    Cheers, Chris.

  • Shuts down after start up screen

    Hi, Trying to help out a friend.
    Her lappy shuts down after the initial screen and sound.
    Power supply seems ok.
    Any suggestions?
    thanks

    I went to apple today and they told me that the hard drive has unmounted itself. They have my macbook right now and they said they're going to replace the wire that connects the hard drive to the logic board and see if this solves the issue. If it doesn't work they will replace the existing 250GB hard drive in my macbook with a 500GB as they no longer make that size hard drives (cost of £130 for the replacement). The problem is that i dont have my macbook backed up so will there be anyway to get data off the od hard drive?

  • My mac's screen shuts down after a prolonged spinning wheel but I can still hear the computer whirring which tells me the computer is still functioning what could this problem be.  I cant get onto my computer with a black screen

    I have a an Imac which the screen takes it upon itself to shut down after a prolonged spinning wheel.  The computer is still working as I can hear it.  I cant provide the specs as I cant see anything on my screen what could the problem be and how can I fix it.  I have turned it on and off a couple of times at both the button at the back and unplugged it but this hasnt helped.  Please help

    Spinning wheels are not a facet of Classic operating systems.    Identify your Mac with this tip:
    http://discussions.apple.com/docs/DOC-6413 and post to the appropriate forum: http://discussions.apple.com/docs/DOC-2463 after checking this tip on what may be slowing you down: http://discussions.apple.com/docs/DOC-6921

  • AFTER UPDATE GREY SCREEN NO SOUND THEN SHUTS DOWN AFTER 30  SECONDS PLEASE HELP

    AFTER UPDATE GREY SCREEN APPEARS WHEN POWER BUTTON PRESSED NO START UP SOUND THEN SHUTS DOWN AFTER 30  SECONDS AND REPEATS ITS SELF PLEASE HELP

    As for now, only thing that helped was an archive and install with preserve user settings. Seems after the reinstall of 10.4. everything that was weird has become normal again. I hope very much this state stays on for a while - or ever!
    A comment to everybody: with problems that are common you get a lot of help from friendly users in here, but if like in my situation things get a bit more uncommon than the usual querks and troubles your bound to go through a whole workflow of tests and algorithms - i did learn some new things but eventually I had to go for the ultimate - the reinstall (of course, erase and install would have been more work.) and it's frustrating not to find out how it came to this problem. I wish I could nail it down to something I did mistakenly - i guess I'll find out next time.
    THANKS THOUGH to those who replied.
    Keywan

  • Macbook shuts down after grey screen

    My MacBook shuts down after the gray screen every time I try to start it it does not work

    While we all have MacBooks in this forum most of us don’t run Mountain Lion. There's a Mountain Lion Support Community where everybody has Mountain Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/os_x_mountain_lion
    You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010.
    https://discussions.apple.com/community/notebooks/macbook_pro

  • HP G62-367DX shuts down after initial boot screen and pres ESC to enter BIOS

    I have a HP laptop with major problem. HP G62-367DX shuts down after I press power button, for a second I see HP logo and in left part of the screen press ESC to enter BIOS.
    I tried Win+B metod, does enyone have simmilar problem or idea how to solve this problem. Do you think problem is in BIOS or in some part of harware. If in BIOS is there any other method than pressing Win+B and then pressing power button for 3 sec?
    I found some solutions via USB disk but I do not have raw and original BIOS files.
    Please, please help me I am helpless and left without any solution (
    Thank you so much in advance!

    Hello Bananaman,
    On the boot when you see the HP logo and the prompt that says press ESC to enter the BIOS, does the screen just go black or stay on that screen?
    Please respond back at your earliest convenience.
    Thanks
    Clicking the White Kudos star on the left is a way to say Thanks!
    Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

  • Hi my iMAc 27 inch starts up to the grey screen with apple logo and loading bar underneath it loads halfway then freezes up and shut down after a while please help

    Hi my iMAc 27 inch starts up to the grey screen with apple logo and loading bar underneath it loads halfway then freezes up and shut down after a while please help

    Try the tips listed here Mac OS X: Gray screen appears during startup - Apple Support

  • Since I installed Mountain Lion, my iMac has shut down after 15-20 minutes. I have adjusted screen saver, shut down time, and sleep after. Nothing seems to help, any ideas?

    Since I installed Mountain Lion, my iMac has shut down after 15-20 minutes. I have adjusted screen saver, shut down time, and sleep after. Nothing seems to help, any ideas?

    As old as your iMac is, have you cleaned out the dust? Dust buildup can lead to over heating issues. Remove any and all things plugged into it including the power cord, Remove the RAM access grille. Vacuum all openings starting with the RAM access area (air intake). Vacuum all ports and plugs, DVD slot and the opening across the top of the rear of the body. Blow compressed air through all your openings and vacuum again to remove any dust you loosend. Reinstall the RAM grille. Plug in the keyboard and mouse if not blue tooth. Insert power cord...
    You are now in a perfect position to do a
    SMC RESET
    http://support.apple.com/kb/HT3964
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    It is the 5 second timing that initiates the reset.
    Here is a link to a Widget to monitor your temps and other operations:
    http://islayer.com/apps/istatpro/

  • I phone 3 just shuts down after 3 to 4 mins when making a call large apple logo apears on screen the only way to reboot is to charge charge it although there is enough battery.any answers thanks

    i phone 3 shuts down after 3 to 4 mins when making a call - then large apple sign apeers  phone frozen - only way to unlock is to re charge although there is enough battery - any answers would be welcome.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    But... This can happen if the phone has been Hacked / Jailbroken / Modified...
    If this is the case... Then... None of the above will necessarily work...
    And...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • Mac shuts down after boot. Is it the logic board?

    mac shuts down after boot. Doesn't go beyond gray screen with apple.  Is it the logic board?
    I do not have the start up disks to safe boot or check the hardware.
    Any ideas what the problem is or is it junk?  It is 8 years old.

      Shutdown your machine.  Hold down the shift key.  Poweron.  Wait awhile Wait awhile while you harddrive
    is being checked.
        http://support.apple.com/kb/ht1455
    I'd let the machine sit for awhile in open firmware & see if it stays alive.  Do a few prints.
    Sometimes if volumes don't appear in Startup Manager (what you get when you hold down the Option key at startup), you need to reset the Mac's PRAM, NVRAM, and Open Firmware. Shut down the Mac, then power it up, and before the screen lights up, quickly hold down the Command, Option, P, and R keys, until the Mac has chimed twice more after the powerup chime. Then, before the screen lights up, hold down Command-Option-O-F until the Open Firmware screen appears. Then enter these lines, pressing Return after each one:
    reset-nvram
    set-defaults
    reset-all
    "The reset-all command should restart your Mac. If so, you have successfully reset the Open Firmware settings."
    http://support.apple.com/kb/TS1812?viewlocale=en_US
    How to eject a cd from the internal cd drive:
    eject cd
    List of devices:
    devalias
    Restore Tiger 10.4 & Leopard 10.5  DVDs are available from Apple by calling 800-767-2775 as of January 20, 2013.
    https://discussions.apple.com/thread/4720126?tstart=0

  • MacBook Pro 17inch shuts down after power is pressed

    Hello,
    My MBP shuts down after I press power button.
    It the boot process it goes as far as:
    chime
    grey screen
    grey screen with apple logo
    then shuts down completely  (sometimes only chime etc.).
    If it gets to the login screen, it works normally.
    I did SMC and PRAM reset. I removed battery and tried to start it on power connected.
    I reinstalled operating system and nothing seams to solve the problem.
    I have read number of posts and tried all of the suggestions.
    The most common suggested sources of the problem:
    battery
    graphics card
    hard drive
    Please let me know if someone was able to solve similar problem.
    Thanks, T

    The whole story doesn't make sense as anything but a hardware fault.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • PC is not going to sleep or shut down after upgrade to Windows10

    Hello,I upgraded my laptop from win 8.1 to win 10.Now when I close the lid or press the power button, the computer turns the screen off, turns the WIFI off, no more hard disk activity but it is not going to sleep.Also when I shut it down it goes throught the same procedure but never turns off.To start again, I have to keep pressing the power button to turn it off, then turn it on again.I did the powercfg - energy and got this in the report, "USB Suspend:USB Device not Entering Selective Suspend"When the computer had just started, I don't get that message, it also goes to sleep and shuts down normally, while later, I get this message in the report and no longer sleeps or shuts down.Any suggestion ??Thanks 

    Hi  ,
    Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
    I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 15 Notebook and issues with sleep or shut down after upgrade to Windows 10. Try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. HP has been working closely with Microsoft on the development of Windows 10. I hope this helps. Thanks.

  • Several Apps seem to just mysteriously shut down after using for a while. Same with Safari, I will be using Safari and it shuts down. Face book too. I've reset and shut down my iPad 3 and restart it, but it stills shuts down. What to do?

    Several Apps seem to mysteriously shut down after using them for a while. Face Book shuts down , netflix, Safari, and other Apps. They work fine for a short while, or a long while, and then shut down and it brings me to my regular desktop screen. I've tried restarting by completely shutting down the IPad until I see the apple pic and turned it back on, but the shutdowns of apps continue. Anyone else have this issue? It generally started shortly after downloading and installing IOS 7......

    Hi jennyoutwest,
    Welcome to the Support Communities!
    The following articles will provide some troubleshooting steps for your iPhone.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
    iPhone User Guide for iOS 7
    manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    The final troubleshooting step would be to restore your device:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
    Verify that you are using the latest version of iTunes.
    Back up your device.
    Transfer and sync content to your computer.
    Cheers,
    - Judy

  • HT1414 my iphone has problem in open and if it open iphone shut  down after few minuate

    I have bought this iphone5 from Hannova German in April2013 and I am using this iphone5 in Nepal. In Nepal there is no authorized dealer. This problem came just from 15th July 2013. It has problem in opening and if it open it shut down after few minuate. So how to solve this problem and I think it has a guarantee period. I woud like your support to solve this problem. Thank you.
    <Edited by Host>

    Hi Prashun,
    Thanks for visiting Apple Support Communities.
    You can use these steps to troubleshoot your iPhone if it's powering off unexpectedly:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Regards,
    Jeremy

Maybe you are looking for

  • Ipad Wont Turn On-Tried Everything-Plz HELP

    So my new ipad wont turn on anymore. i have only had it for a out a month so i dont understand what could have gone wrong. I tried plugging it into the wall socket and into multiple computer usb ports and nothing happend. I tried reseting by holding

  • On time as promised....

    I am more than a little shocked that my 3G s arrived already... i don't think the UPS guy has even been here this early... But now i have to go on an appointment... and leave it sitting here until i get back to play. One good thing, i will be able to

  • Has someone applied the one off patch for-ONS bug 5749953 SIGBUS ERROR

    Hello all, Env:: 10g on Soalris I need to apply the one-off patch for Bug:5749953 -- ONS SIGBUS ERROR AFTER INSTALL PATCHSET 10.2.0.3 FOR CRS Usually for any CPU we issue opatch apply from the patch directory. and its mentioned in the readme.html as

  • URGENT HELP; My BB9300 went dead all of a sudden

    My BB 9300 just went dead last night. I know by battery at that time is low.  So, when I got back at home i tried charging it.  The red led went on and after some time screen showed a battery icon that it is kinda charging and all 4 bars are grayed.

  • Confirmation: BW 7.3 upgrade possible if SEM is installed

    I realize that SAP BW 7.2 has been cancelled and that it will be consolidated with 7.3, however, I would assume that the following would remain true. 1. If SEM BPS is installed with SAP BW 7.01, then an upgrade is not possible at this stage? 2. What