Internal Server Error when trying to load a movie
Before I visit a friend to solve a problem on her Mac (latest OS and QuickTime installs already done), perhaps you can offer tips on things to look for: Whenever she tries to load a movie file from the Web (either in Safari or directly in the QuickTime app), she gets a "500 Internal Server Error".
What should I be looking for?
Lots Mac OS X (10.4.5)
Try a different browser such as Firefox to determine if the problem is with the QuickTime Internet plug-ins and their related settings. (You might also bring with you a functional copy of the plug-ins from your /Library/Internet folder as reinstalling QuickTime can sometimes be a bit of a hassle.)
Next, Try downloading the movie instead of playing it. In Safari, paste the url of the movie in the Safari downloads window. If it doesn't download, obviously, it can't play. (Assuming its not a stream rtsp:// url)
Next, pull QuickTime preference and plist files from /Library and her user Library folders, restart, then try again.
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