Internal server reporting not working in Cap 7.0.1

I am running Captivate 7.0.1 on a Mac and am having problems with the internal server reporting option.
I have a project that is published as both an SWF and HTML5 output file. When I view the published project via SWF, the project reports fine. When I view the exact same project via HTML5, I get an "Unknown Error", and the internal server sees nothing from the project.
Again - this is the exact same published project, and the SWF version works, so it's not an error with any of the information I entered into the Internal Server Reporting dialog.
Is there a troubleshooting guide for this issue? If not, can someone please help me figure out how to fix this problem?

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test.

Similar Messages

  • HTTP 500 - Internal server error - not able to Export BI report to Excel

    Hi,
    We just upgraded to HFM 9.3.1.4. Unfortunately we are not able to Export BI report to Excel (in Workspace and in BI Studio). We receive the error message "HTTP 500 - Internal server error" (this worked fine in 411).
    We are able to preview in PDF and HTML, but not Export to Excel. We also just restarted the services for workspace and web analysis, but still the same issue.
    Anyone have any idea what is wrong?
    Thanks for your help!

    Hi Varun,
    We just restarted the financial reporting services, but still receive the same error message.
    Any other idea?
    Thank you for any help.

  • Crstal Report Server does not working on installation of Crystal Design

    Hi,
    I had installed Crystal Report Server 2008 on a machine, I was able to login and open the CMC console as well but on installation of Crystal Desing the CMC and inforview are not opening. its displaying some dll file is missing.
    Kindly inform whether Server does not work after installation of Design on the same machine.
    Thanks & Regards
    PNN  Murthy

    Questions related to ASP.NET should be posted in the ASP.NET forums (http://forums.asp.net ).

  • CP6 internal server reporting modifications - Post Results - Continue button

    I have searched the forum for similar issues, and have posed one or two questions, but I am struggling to get a clear direction as to how to post quiz results to an internal server automatically (including user variables), without the name/email dialog screen appearing. In addtion, to CLOSE the browser, on the Quiz Results slide,I have tried multiple options with the continue button, including a javascript command of: 
    top.window.close();
    (courtesy of Colday213)
    But this did not work for me when I tried to enter the script into the quiz preferences area (can't directly edit the continue button on the quiz results slide).
    I have already been posting practice results to my website using the standard INTERNAL SERVER reporting method.
    BUT --- here is my wish list --- to modify the process
    1. Capture user variables (First name, Last name, student ID and student number) and post them with the quiz results. I have a slide setup to to do this.
    2. Post results AUTOMATICALLY to the internal server without showing the Quiz Results slide at all.
    3. Have the quiz exit the browser completely once the quiz has been taken.
    My quiz results slide has TWO renamed buttons: SEND EXAM (Post results) and EXIT (Continue). My preferences on either pass or fail are "Continue". I have even made the "score" tiny font, and invisible (black text on black background), so the reults page shows (and which I wish did not appear).
    Perhaps only a LMS is the method to allow the above, but I may not have an LMS option --- hence, the internal server method..

    I will investigate the google spreadsheet option as that may solve the first two issues.
    Regarding the last item, EXITING the quiz (closing the browser) --- since the user gets to an ending slide that asks them if they are satisfied with their user variables entered at the start, perhaps I can program the javascript "exit" command on that slide, once the use varifies the data is correct?  Currently, a "continue" button appears after user data is verified, and then the button advances to the RESULTS slide, so that the resuls can be posted, which invokes the standard name/email dialog.
    If the widget posts the quz results to the google spreadsheet after the last question has bee answered, then I can either HIDE (skip) the results slide, or choose "don't show" (uncheck) the quiz results box in the preferences, and have the verification slide appear. Then, I just need to make the browser close from there (probably with a button).
    I will experiment with this option.
    I was also wondering if I can edit the PHP file that collects the quiz results to include the user variables?

  • Internal Server Reporting in Captivate 7

    I've just moved from Captivate 5 to Captivate 7. Love it! However, now none of my courses are reporting to our internal server. Clients are taking the quiz and posting their results, but the usual xml file is not being created. What's changed? And how do I fix it? 

    Hi there,
    Can you please create a sample course in Cp7 and see its working fine with 'Internal server reporting' or not? In case if the issue is specific to  upgraded projects, then is it possible for you to share a sample project(Cp5 .Cptx file) with us so that we can investigate the issue at our end. Please upload the .cptx file to a shared workspace (Acrobat.com) and send me the link at [email protected]
    Thanks,
    Nimmy Sukumaran.

  • 10.1.2.0.2 reports not working

    I have been using forms and report 10.1.2.0.2 but I have to run some maintenance in my windows 2003 server (basically change IP address) and now, report server is not working now.
    I have checked, with "opmn status", that all the services are running, but the reports I am sending to the report server, are being "acumulated" in the queue, but not are not being proceesed.
    I also enclose trace file for the report server
    Thanks,

    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): PATH=c:\oracle\FRHome_2\bin;C:\oracle\product\10.2.0\client_2\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): TMP=C:\DOCUME~1\jzua\CONFIG~1\Temp\1
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): ORACLE_HOME=C:\oracle\FRHome_2
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): ORACLE_CONFIG_HOME=C:\oracle\FRHome_2
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): ORA_NLS33=C:\oracle\FRHome_2\ocommon\nls\admin\data
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): COMSPEC=C:\WINDOWS\system32\cmd.exe
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): SystemDrive=C:
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): SystemRoot=C:\WINDOWS
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): NLS_LANG=SPANISH_SPAIN.WE8MSWIN1252
    [2012/3/2 5:13:9:650] Debug 50103 (EnvironmentUtility:getEnvironment): REPORTS_TMP=C:\DOCUME~1\jzua\CONFIG~1\Temp\1
    [2012/3/2 5:13:9:650] Info 56025 (RWServer:startServer): Oracle Reports Server se está iniciando
    [2012/3/2 5:13:9:713] Info 65000 (Multicast:init): Canal de comunicación inicializado
    [2012/3/2 5:13:9:713] Debug 50103 (Multicast:registerReceiver): Packet handler registered
    [2012/3/2 5:13:9:713] Info 50103 (ServerPacketHandler:start): ServerPacketHandler started successfully
    [2012/3/2 5:13:9:729] Debug 50103 (ServerPacketReceiver:handlePacket): Got a request packet
    [2012/3/2 5:13:10:729] Debug 50103 (ServerPacketReceiver:handlePacket): Got a request packet
    [2012/3/2 5:13:11:729] Debug 50103 (ServerPacketReceiver:handlePacket): Got a request packet
    [2012/3/2 5:13:12:729] Info 56023 (ServerImpl:ServerImpl): Idle thread has been started
    [2012/3/2 5:13:12:729] Info 50103 (RWServer:startServer): Using multicast mechanism
    [2012/3/2 5:13:12:729] Info 56020 (EngineManager:spawnEngine): Launching engine rwEng-0
    [2012/3/2 5:13:12:791] Info 50103 (RWLocaleUtility:RWLocaleUtility): Using oracle.i18n.util.LocaleMapper class
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Start engine command line = C:\oracle\FRHome_2\jdk\jre\bin\javaw -server -cp "C:\oracle\FRHome_2\j2ee\home\lib\ojsp.jar;C:\oracle\FRHome_2\reports\jlib\rwrun.jar;C:\oracle\FRHome_2\jlib\zrclient.jar" -Duser.language=es -Duser.region=ES -Xmx256M oracle.reports.engine.RWEngine name=rwEng-0 server=rep_spyro ORACLE_HOME=C:\oracle\FRHome_2 engineimplclass=oracle.reports.engine.EngineImpl traceopts=trace_all tracefile=C:\oracle\FRHome_2\reports\logs\rep_spyro\rwEng-0.trc tracemode=trace_replace cacheDir=C:\oracle\FRHome_2\reports\cache server_ior=C:\DOCUME~1\jzua\CONFIG~1\Temp\1\tmp_11918020
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with environment id = REP_SPYRO
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment REPORTS_PATH=u:\spyro\bin\
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment ORACLE_HOME=C:\oracle\FRHome_2
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment PATH=c:\oracle\FRHome_2\bin;C:\oracle\product\10.2.0\client_2\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment TMP=C:\DOCUME~1\jzua\CONFIG~1\Temp\1
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment ORACLE_HOME=C:\oracle\FRHome_2
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment ORACLE_CONFIG_HOME=C:\oracle\FRHome_2
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment ORA_NLS33=C:\oracle\FRHome_2\ocommon\nls\admin\data
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment COMSPEC=C:\WINDOWS\system32\cmd.exe
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment SystemDrive=C:
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment SystemRoot=C:\WINDOWS
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment NLS_LANG=SPANISH_SPAIN.WE8MSWIN1252
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Started engine with Environment REPORTS_TMP=C:\DOCUME~1\jzua\CONFIG~1\Temp\1
    [2012/3/2 5:13:12:822] Info 56021 (EngineManager:spawnEngine): Engine rwEng-0 has been launched
    [2012/3/2 5:13:12:822] State 56004 (EngineInfo:setState): Engine rwEng-0 state is: Initial
    [2012/3/2 5:13:12:822] Info 56020 (EngineManager:spawnEngine): Launching engine rwURLEng-0
    [2012/3/2 5:13:12:822] Debug 50103 (EngineManager:spawnEngine): Start engine command line = C:\oracle\FRHome_2\jdk\jre\bin\javaw -server -cp "C:\oracle\FRHome_2\j2ee\home\lib\ojsp.jar;C:\oracle\FRHome_2\reports\jlib\rwrun.jar;C:\oracle\FRHome_2\jlib\zrclient.jar" -Duser.language=es -Duser.region=ES -Xmx256M oracle.reports.engine.RWEngine name=rwURLEng-0 server=rep_spyro ORACLE_HOME=C:\oracle\FRHome_2 engineimplclass=oracle.reports.urlengine.URLEngineImpl traceopts=trace_all tracefile=C:\oracle\FRHome_2\reports\logs\rep_spyro\rwURLEng-0.trc tracemode=trace_replace cacheDir=C:\oracle\FRHome_2\reports\cache server_ior=C:\DOCUME~1\jzua\CONFIG~1\Temp\1\tmp_24499883
    [2012/3/2 5:13:12:822] Info 56021 (EngineManager:spawnEngine): Engine rwURLEng-0 has been launched
    [2012/3/2 5:13:12:822] State 56004 (EngineInfo:setState): Engine rwURLEng-0 state is: Initial
    [2012/3/2 5:13:12:822] Debug 50103 (RWCacheItem:addFile): add file '34800236.pdf' for job 238

  • CDR report not working

    Hi,
    We have LYNC 2013 and Monitoring is enabled. the CDR report is not working. even User Activity summary for telconferencing and for audio, reports not working.
    Kindly suggest troubleshooting steps.
    Can we have any SQL query to fetch the report from database?
    Thanks
    jitender

    Hi Raju,
    From Monitoring server , CDR report is not working. Even "User Activity Report" not working and giving below error for "Telephony Conference" and as well for "A/V Conference"
    " No results match the report filters. Change the filter values and submit the query again."
    Thanks
    jitender

  • I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

    I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

    The sound seems very faint but can here static on playback.

  • Re: Satellite Pro L500-1PU - internal microphone does not work

    I have an L500 -1PU Toshiba, running on 32 bit Windows 7,
    The webcam is working wonderfully but the internal microphone is not working properly.
    I had an external microphone so i hadn't noticed this problem when i got on skype, but i've recently discovered that when using the webcam the person on the other end can hear faint noises from my computer when i'm playing music or watching a video clip.
    How can i solve this and get my microphone working properly such that i can control the volume and actually get full service from my otherwise decent notebook?
    Thanks

    Hi
    Possibly this Toshiba FAQ could help you:
    +Whistling sound on the Satellite L500+
    http://aps2.toshiba-tro.de/kb0/TSB0402UB0001R01.htm
    Its a matter of the settings.
    This issue occurs if the microphone volume in the speakers properties is enabled.
    After disabling this point the issue with acoustic feedback does not appear anymore.
    Hope this helps!

  • After upgrading to Lion internal mic does not work with Facetime

    After upgrading to Lion internal mic does not work with Facetime.  The mic is picking up sound as noted in System Prefs.  This was working just fine before the updgrade.  Facetime works OK on my iPod. 

    you have in french a tutorial to recreate your partition here
    Rebuild partition with Recovery HD lion after upgrade to 10.7.2
    i tested, it's work !
    For your wifi problem:
    Try to change your setup of wifi, look this table given by apple:
    I changed my wifi setup wep to wpa and it's work !

  • Internal microphone still not working - Pavilion Notebook dm4

    My internal microphone is not working. ( IDT high definition CODEC)
    I think I  have tried everything!
    Driver updated
    Device is shown as working ( green bars moving etc)
    I have uninstalled and re-installed driver
    In the past it OCCASIONALLY worked
    Now it is not working at all.
    Can ayone suggest anything else?
    Christopher

    Reset PRAM.  http://support.apple.com/kb/PH4405
    If this does not help, take the computer to the Apple Store to have it checked out.
    A new Mac is in warranty for 1 year from the date of purchase.
    If there is any manufacturing defect found, it will be repaired free of charge.
    Best.

  • Mail, iCal Server and iChat server will not work over VPN

    I have an Airport Extreme Base Station at the office running the network. Behind it sits a Mac Mini Snow Leopard server running 10.6.3. The ports necessary for Mail, iCal Server and iChat work fine through that external connection. I can also connect with VPN from my 10.6.3 clients.
    HOWEVER, when I connect with the VPN clients, I am suddenly unable to access the Mail, iCal Server, Wiki server and iChat server. All connections time out. I can ping the server and I can do other things that do NOT work on the public Airport like ssh or VNC. ssh and VNC are closed at the airport extreme.
    So it's pretty odd. When I'm connected via the VPN, all ports that are forwarded to the Snow Leopard server time out over the VPN.
    I've tried various and sundry configurations with the VPN client. This includes trying to send all traffic over the VPN, moving it up in the service order, etc. etc. Nothing fixes it. DNS resolution is working fine, however when I do a wireshark capture of ppp0 traffic, I notice that SSL and TLSv1 handshakes appear to occur on the public IP address instead of the private network IP address... and they're all resets.
    Has anyone gotten this to work successfully? Like I said, all ports that are NOT forwarded through the Airport work fine over the VPN, but will not work when connected to the VPN. It's really bizarre.

    New data: any ports that are normally forwarded on the Airport Extreme to the Mac Mini server will not work when connected to the VPN.
    For instance, if I have imaps/993 forwarded from the Airport Extreme to the Mac Mini, it works fine over the Internet. If I connect to the VPN, I can connect to all OTHER services on the Mac Mini, but Mail, for instance, will not work.

  • TS3682 unable to activate iphone, keep getting a error that server is not working. to hook to itunes. i have done that and still can not activate

    i have iphone 4 and it worked previously but then lost service, contacted provider and said would have to do factory reset. Did the reset and now can not activate phone. said server was not working to connect to itunes. Connected to itunes and still can not activate it. any suggesgtions?

    This is the iPod touch forum. I requested your post be moved to the iPhone forum

  • I updated iTunes to 10.5 and now in my Netgear Stora iTunes server is not working anymore

    I updated iTunes to 10.5 and now in my Netgear Stora iTunes server is not working anymore.
    Configuration: OSX Lion with Server, iTunes 10.5, latest firmware for the Stora.
    Can this be confirmed to be a bug introduced with 10.5 ?
    I also saw some people mentioning the same problem on Synology NAS.
    Seems like the 10.5 uodate broke something.

    Definitely seems to be a cross-platform bug in iTunes 10.5 concerning all NAS disks. Shared libraries on network drives worked fine under 10.4.1, but now there is just an endless loading cycle with no error message or time-out. There is a bit more about it in this thread.
    Martin

  • Recently installed Windows 7 on Pavilion dv6748us - internal microphone does not work

    Hi,
    sojo972 wrote:
    I have been searching the web extensively, without success, to find how to resolve this issue.
    I recently installed Windows 7, 32 bit, on my wife's HP Pavilion dv6748us laptop. Now her internal microphone does not work.
    Have gotten some "roadside" advice to use a Windows Vista driver; Have no idea what the driver is or how to get it.
    Have found some information about uninstalling realtek audio driver and reinstalling an older version; Have no idea on this one either.
    Would really appreciate a definitive answer with a positive result.
    Thanks for all help.
    The drivers for the laptop are located here. select Vista and Driver-audio. The Vista driver should work.  You can uninstall the driver from within the Device manager. Start --> type devmgmt.msc and the device manager will open. Locate the HD audio device and right-click it and update the driver.
    After that is done go to Control Panel and Sound and the recording tab up top.  Check to see if the microphone is grayed out. (not grayed out means driver is properly installed). The microphone should also have a green checkmark next to it.  It is now a matter of selecting the microphone then selecting Properties to enable the microphone and then  test and adjust the input level. Look at the tabs (listen,levels and advanced).
    Had you considered trying Windows update or the Realtec website as a drivers source?
    regards,
    erico
    regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

    Hi:
    Looking at your system information you could have one of two possible audio cards:
    Conexant HD audio or the RealTek HD Audio
    The fact that you couldn't install the RealTek HD audio driver indicates to me that you don't have a RealTek audio card. Check your device manager and look at your sound card and check to make sure which audio card you have.
    Here is the Vista 32 bit driver for the Conexant audio card:
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
    Here is the Vista 32 bit driver for the Realtek audio card:
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
    If you in fact have the Realtek audio card, I would download and install the latest, greatest HD driver directly from the RealTek site:
    Accept the agreement, download and install the first one on the list. Maybe it has been updated to fix the issue you are experiencing.
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...
    Paul

Maybe you are looking for

  • Flat File Load- issue

    Hi All, I am facing a problem while doing a deta load through Flat File; it's an .csv file. Problem arises whne I have some records like this £1,910.00 ; it's creating a separate column. I am having lot's of such amount field. is there any breakthrou

  • No information in the 'Date Created' field in Finder

    Hi I am on 10.4.11 OS and I am having a problem with Finder and the Date Created field. When I view my photos in files the 'date creation' field is missing. It is just blank. The 'Date Modified' field appears. This has become a large problem for me s

  • Need a cd to install...don't seem to have a program to open the Internet

    We seem to have uninstalled all ways to get on the Internet...where or how do I get a cd to download Firefox?

  • Cleaning spray on iPad mini

    While cleaning the iPad mini I prefer to using a cleaning gel to help clean my screen. When I sprayed it it when a little far over to the edge of the ipad mini and I wondered can any liquid get in on the edges of the ipad mini? Seems like its sealed

  • G4 Cube + USB Dongle - not connected to internet

    Hi all I'd like some help please... I've just inherited a G4 Cube PowerMac 5.1 CPU Power PC G4(29) 450MhZ L2 Cache 1mb RAM 576mb Bus speed 100mHz No Airport card I'd like to be able to use it online. Having done a little research I purchased a SparkL