Internal SharePoint site is not working through VPN for external computers.

I have consultants trying to access our internal sharepoint 2010 site through our VPN. Whenever accessing the site from non-company computer through the VPN after setting up domain access for those users, they cannot gain access to the internal SP
2010 site. When I or another employee accesses the SP 2010 site through the VPN from a company computer, the site loads. One consultant is using a Mac and the other is using a PC with compatible browsers. The SP 2010 site is set up using Kerberos authentification.
Any ideas?

Hi,
How do you access the portal now? Via dns name? Something like
http://subdomain.domain.com
If that is the case, can you ping it from external client's outside your network and from inside your network? I believe from your internal network it will be fine. But from external with VPN, there may be error.
So this will boil down network troubleshooting and http tracing.
Please do Fiddler or httpTrace from the external clients over VPN for additional trobleshooting.
Thanks, Soumya | MCITP, SharePoint 2010

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