Internal speaker not getting disabled

When the earphones are plugged in, the internal speaker should get disabled. However, this is not happening. So I can hear music both through the earphones (though not at a very high level) and the ipod itself. What can I do please??

First off, the Fifth Generation iPod does not have an internal speaker. The 5th Generation iPod Nano has an internal speaker.
You need to be sure to push the headphone jack all the way in until the white plastic is flush with the Nano.

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