Internal speakers not working on windows 7 :(

hi all !
i have a dv9702ea which since i bought it has not made even a whimper from its internal speakers. the headphones however work fine ? . i have tried everything like all drivers ,installing drivers in compatability mode, all software like quick play and the like , i even bought a new power button , cable and a new cable for the media buttons . after all this i still have no sound so i am totally lost at what to try next i even tried swapping the speakers from a friends dv9700 but no joy . any help or advice you guys could provide would be very useful !

Hi,
Have you tried to enable the Speakers in Playback devices as follows:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Regards.
BH
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1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
2. Run Software Update and make sure you have a fully up-to-date installation of OS X.
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If you see a red light in the audio output port, then the internal switch is stuck. Insert the earphone plug a few times and see if you can trip the switch. If that fails, insert a cocktail stirrer and the like and jiggle it around inside. If that fails, take it to an Apple store and have the technicians at the genius bar do it for you.
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DP-K
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Message was edited by: Ingo2711

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Greetings,
Objective: To use the regular NoteBook speakers
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