International calls and texting from Russia

I am traveling to Russia (tomorrow, in fact) and have signed up for the 100 MB of data usage. I'm just noticing that it may be reasonably cheap to send texts from my phone while in Russia. Can anyone confirm that this is so and how it is done? If I'm texting a US number do I have to add the country code and whatever is needed to access an international line while in Russia? Or just send it as I would if I were in the US? Any difference if I'm texting someone who is traveling with me and has a US phone number?
If I need to place a call to a US number from my cell while in Russia will I need to use the US country code and the international access code (8 in Russia, I believe) the same as if I were using a landline, or can I forget all that?
If I encounter problems with my Verizon service while there, what number can I call to get customer service assistance from Verizon regarding my international use?

Brevard, it's important to us that we keep you connected while traveling in Russia. Text messages are billed $0.50 to send and $0.05 to recieve. However, please be advised that text messaging may not be available in all parts of this country as we're unable to guarantee services there. Should you have any issues with your device while Internationally traveling, you can contact our Global Team at 0-908-559-4899.
Click http://vz.to/1aGvDAs to retrieve the dialing patterns and international rates.
LasinaH_VZW
Follow us on Twitter @VZWSupport

Similar Messages

Can i use iphone to iphone for free international call and text?

Can i use iphone to iphone for free international calls and text messages?

If both iPhone users are on iMessage, texting will be free, though there may be data charges if you do not have Wi-Fi. You can use FaceTime Audio in iOS 7 and later to call people but regular phone calls still count against your phone plan.

High bill with unusual calls and texts from non-functioning numbers?

We have a family share plan with 3 phones, one phone for my husband and two phones for our employees. Our usual phone bill runs around $150. Our last bill was over $600, the majority charges being on one of our employee's lines. This particular employee has been with us for over 10 years, and has always been extremely trustworthy and very frugal in his usage of his phone to make personal calls (very infrequent and always less than 5 minutes in duration, unless made during the free nights and weekends timeframe). Our latest bill showed over 1,000 texts to/from his phone, as well as over 3,000 peak calling minutes (both to/from his phone) alone. Many of the peak calls are lengthy in duration (30+ minutes, up to 120 minutes). I realize this post is long, so will divide it into headings so that it makes more sense:
Information on usage:
Our employee insists that he did not make these calls and texts (he does not even know how to text), and what is odd about the numbers that appear on the detail (both text and voice) is that they fit into one of two categories:
1. There are calls to two particular non-local area code numbers (and possibly bogus, as they have area codes 523 and 352(?)). When I call the two numbers, I get the following messages:
From my landline: When called from my landline, adding a "1" before the 10 digit number, I get the recording stating that "your number cannot be completed as dialed, please check the number and dial again"
From a cell number- When calling from my own VZW phone (on separate account from husband's), I get a VZW message that the number "has been changed, disconnected or is no longer in service"
2. They are local area code numbers, but when I call the number, I get a recording asking me to enter my pin number (in other words, they are numbers that cannot receive incoming calls, but according to our bill, have not only made calls to our employee's phone, but also received calls. I have done an online lookup on these numbers and they are all cell phones.
3. When I have tried to text the non-local numbers from my VZW phone, I get messages back stating that these are landline numbers and cannot be texted; when I text the local numbers, I have texted a generic message along the lines of "I can't reach you on the phone. Please call me as soon as you can" but I do not receive a call back.
We cannot speak directly with our employee right now (he is in Mexico to pick up his elderly grandmother), nor can we access our employee's phone to check the log, call history, etc. because he has the phone with him. Due to this, when we discovered the high usage, we immediately "suspended" the phone line so that no calls could be made or received. Subsequent to suspending the line, we have talked to his family a couple of times -- one time he happened to call them on another line, so we talked to him "indirectly" through a family member on another line with him. He was alarmed about the calls and insists he did not make them.
He does have children but they are forbidden (by him) from using the phone, and he states that he always keeps the phone in a case on his hip, thus no one else has access to the phone. To go even further, it seems that most all of the calls to these unusual numbers are made on weekdays, during school hours, so I feel sure the calls were not made by his kids.
Calls to Verizon: When we first called Verizon, they suggested we suspend the phone until we could speak to our employee. Subsequent to our indirect conversation with him mentioned above, we called them back and told them he stated that he did not make the calls nor send the texts, and that we believed the phone might have been compromised, cloned, hijacked or whatever. First, the customer svc rep looked at our account and suggested that we put an unlimited text on the phone for the current unbilled usage (there were a lot of texts, and we have no text plan on the employee's phone), and then remove that plan once we get to the bottom of this matter.
Due to our concern about fraudulent usage, the customer svc. rep called the fraud dept. while my husband was holding on the line. She came back on the line and told my husband that the fraud dept. said that "it cannot be fraud because if it was, there would be thousands of dollars in international long distance to countries like Pakistan and India." (WTH?) Also, she said that it couldn't be fraud "because texts were sent to and from the telephone number so we know it was your phone." (another WTH?)
She then went on to say that it looks like texts were sent to international numbers (???) recently (these same 523 and 352 area code numbers I referred to above). Number one, if these were international texts, it seems odd to me that these texts show up on our billed and unbilled activity as "domestic text" and there is no premium charge assessed to our account for international texts. Number two, if these numbers were international numbers, I imagine that we would be charged for outgoing international calls, which we were not. Further, I imagine that the numbers would be displayed on our bill in other than a ten digit format, but am not sure, as no one has ever made an international call or text on our phone.
Next steps:
Does anyone have advice for the next steps we should take and how we can get to someone in customer service who can actually help us with this problem, instead of what we experienced on our previous call? Can we demand that Verizon launch an investigation through its fraud department on the activity on this phone, or is this at the discretion of VZW to launch an investigation? I am unsure, since this was not given as an option by the customer service rep...
If we can get Verizon to launch an investigation, is payment of the portion of the bill with the unusual and disputed usage (namely, that which is over and above the usual usage) waived pending the investigation results, or will we have to pay the entire bill to both avoid having the phones turned off, as well as any detrimental effects to our credit? We've been hit hard by the economy, both personally (I am out of work right now) and business wise (my husband's business has been doing only about 25% of its usual business), and we don't have the extra $$ for the bill unless we take it out of our grocery budget.
If anyone has any insight, suggestions or otherwise, I sure would appreciate it. Sorry for the lengthy first post, but I thought it would be helpful to outline as much about the situation as I could in order that people could respond. Thanks in advance!

kbinga,
I know this is a confusing and frustrating situation for you. I would be happy to review the account in detail to see what is happening with the usage and charges to ensure it does not continue to be a problem for you. Please send me a direct message for further support assistance.
Thank you!
AdamE_VZW
Follow us at @VZWSupport

International calling and texting

Added plan for call and text before going to Spain. Calls and text not working, shows no mobile network. What went wrong?

@Lrob63,
I definitely don't want your trip to be ruined because you're unable to use your phone. I know how important it is to be able to stay connected with family and friends while traveling outside the country.
I would need to take a look at your account to make sure the international dialing feature was added to the account before leaving the USA.
Have your tried rebooting the phone? This may help update the phone and pick up service in Spain if the account has the correct features. If you are still in Spain you can contact our Global support team at (908) 559-4899 for assistance. You can also follow me here and send a direct message with your name, mobile number, and billing password (or last 4 digits of your social security number if you don't have a password) so I can review your account.
I'm sure we can get you up and running in no time!
JohnB_VZW
Follow us on Twitter @VZWSupport

International calls and texting

I have a family member who is going to England next spring for ten days. Is there a temporary international call/texting plan?
Thanks

A trip to England sounds amazing, jakbqik! We certainly do have a data plan that can be used while traveling! Visit vzw.com/international to view the plans available. When on the page, click on "Interactive Trip Planner". Select the country visiting, type of device and the device that they have. All the trip information needed is listed.
Let me know if you have any questions.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

International calls and texting sept2012

is it just me or didnt verizon used to have an option where you could block international calling?? i could've sworn they did! i have 2 adtnl lines, i remember one of them was blocked! now they can text from them. did they take that option off all together?? so many things have changed i dont even know anymore? does anyone know? please let me know, thoughts or comments?

By international do you mean Canada?
I know that international text CANNOT be blocked unless you block just a few numbers or block ALL messaging. Verizon can EASILY put a system in place to do this, but this is Verizon's (as well as other major carriers) illegal revenue stream so you will have to deal with it.
For int'l calling, typically calls to Canada (long distance) CANNOT be blocked - another illegal revenue stream for Verizon (like 411 directory calls), so the only option you have is to block individual numbers or just don't make calls to Canada.

I would like to forward my phone calls and texts from current number to work cell and discontinue my current plan while still maintaining my cell number

I have a work cell and would prefer to just have one phone on me, however, I don't want to lose my personal cell number.
I'm ok with paying $5 or $10 a month. Is this possible? I hear I can do it through google voice as well.

So, if I understand what you want to do - you want to keep your current, personal cell #, and forward all calls to your work phone. (I'm not sure if text messages can be forwarded, you may be able to use the desktop Messages app to view and reply to text messages when the phone is not with you.)
In order to accomplish this, you need to have service on the phone number ... what plan are you on now? And what phone do you have on your personal Verizon line?

I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the ch

I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the change online since I had been waiting on the phone for over 10 minutes for a customer service rep to come available. Well when I made the change online since that seems to be the thing that Verizon wants it's customers to do and I didn't see all the different plans available and just did the upgrade to 8g. Next bill had over $900 in roaming charges on her phone line. I called the 1-800 number and waiting for a service rep and after 20 minutes of waiting and being put on hold was told it was the customers mistake and there was nothing they could do.Thanks for nothing. I called back after thinking about it and wondered why changing a data plan for the phones in the US would change a international call plan. Waiting over 10 minutes again between waiting for a service rep and hold for one to answer the call. Gave her all the information about it and she said she would call back. Well, 4 days later over the weekend she had nevered called back. So on the phone again for the third time and after 20 plus minutes again was told that when I did it online I click the plan that didn't include international call only the data plan. Explained that I never saw the difference in the plan packages so put on hold again and was told that they could credit $100 to my bill. Wow, thanks alot !!! We have been Verizon customers for probably atleast 12 years and this is how you treat your long term customers?

Verizon Wireless Customer Support wrote:
AHARDY454,
We definitely want to review options on what has happened. We are now connection, so you can hover over my username and send me a Direct Meesage so we can review your account information. We look forward to reviewing.
Thank you,
TonyG_VZW
Follow us on Twitter @VZWSupport
TonyG_VZW they can't exactly hover over your username unless you actually link it in your post. The generic username for all the reps just doesn't fly.

Any app to block number from calling and texting me

Any app to block number from calling and texting me?

Thank you BobHarris for your input.
It seems like there were a few seconds difference between your post and my second post.
"... and I asked my carrier (FIDO) and they said that they do not have any thing at their end that can be done to blcok any number from calling or texting.
Help please!"

Why does my 3G iPhone no longer rings nor vibrates when receiving calls and text messages?

Why does my 3G iPhone no longer rings nor vibrates when receiving calls and text messages?
During a two weeks process, little by little I notice my phoe doesn't ring when I get a phone call. So Far I have missed 22 calls that I am aware of. Moreover, the phone does not alert me when I get a text message. Sometimes I receive notice the next day that I received a call or a text message.

Follow the basic troubleshooting steps outlined in the user guide... reset, restore from backup, restore as new.

Blackberry wont send/recieve calls and texts. Net apps and BBM working fine. Not battery, signal or credit problem.

My phone wont recieve texts or send SMS or phone calls. Have tried on many peoples phones, on different networks.
Have had this phone a couple of weeks. It was working fine until yesterday, now suddently when I attemp to call it says 'failed' and when i send tects they do not send. It wont recieve calls and tects from people who have tried in the same room.
I have this sim card years and have never had a problem before.
Untill yesterday I could call, text and recieve both just fine.
My BBM, app world and internet are working.
It is not a battery problem, it is charged.
It is not a credit problem, i have both free and actual credit.
it is not signal problem, the phone shows high signal, and other people on same network are working fine.
I have looked up simular problems, and attempted the solutions. Taking the battery out and resarting the phone does not change it, regestering the phone and sending service books did not fix the problem.
I have Blackberry Curve 8520, on Tesco pay as you go.
Any solutions? Please include instructions - i do not know how to find out what OS i am running, so if this is part of the solution please advise.

Hi Ammasay
Phone, SMS and MMS are all services supported by your wireless provider. Considering all of these features are not working, I would recommend contacting them to find out if there is a problem with your account or their services. BlackBerry features, such as BBM, BlackBerry App World, etc all use the BlackBerry network and thats why they are still working.
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I can make calls and send text messages on my new iPhone 5, but incoming calls and texts still go to my old (non-Apple) phone. Is this a problem with the phone set up, or is it a problem with my old carrier or my new carrier?

I can make calls and send texts on my new iPhone 5, but all incoming calls and texts are received by my old (non-Apple) phone.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

How do I block calls and texts on a prepaid phone? Says service unavailble when I try to do it through VZW

How do I block calls and texts on a prepaid phone? Says service unavailble when I try to do it through VZW

bathgate69, sorry for this inconvenience. Which make/model phone do you have?
For your convenience, you can also reach our Prepaid customer service department at 888-294-6804 for help, as well.
LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Sound Notifications for Missed Calls and Text Messages

Aside from the very small green light in the upper right corner (Bionic) - is there a way to get audio notifications for missed calls and texts? I'm missing a lot of calls and texts because I'm not checking the screen constantly. Thanks!

I am not sure about the Bionic phone specifically but I am pretty sure there should be notification sounds.
My phone, the Droid 2 global has ringtons, and notification sounds separately.
Have you tried looking in the sound settings?

My phone displays numbers instead of contact names for incoming calls and text - how do I fix?

My phone displays numbers instead of contact names for incoming calls and text - how do I fix? It used to display the names if there was a contact listed, now it just shows numbers regardless of whether or not the number corresponds to a contact name in the contact list. Can anyone help? I googled this problem and lots of folks have experienced it, however there is not a consensus for a resolution.

Alexandribill, I have been having the exact same issue. I got a new phone and restored my contacts. If the # doesn't have the area code first then the name isn't shown. I just added my husbands area code to my phone and called my phone from his and now his name shows up...Ugh, I have to go through and manually add the area code to all my contacts....
I'd say Verizon needs to rewrite their program to include the area code in the restoring from backup process!

International calls and texting from Russia

Similar Messages

Maybe you are looking for