International calls problem

Over the last day I have had 2 phone calls come through to my z10 on tesco mobile, starting +92 which are from pakistan and an article I read theres fraudsters. Can my z10 block them from even getting through in the first place. 
I have look at call blocker apps but I didnt think there were suitable. Can you help?

Your phone can't do it on its own, you'll need a third-party app. I'm sure you'll find something suitable if you do a search of BlackBerry World.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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      31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 
      69666963 6174652D 32393133 37333131 3335301E 170D3133 30323034 30343232 
      32315A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 
      4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 39313337 
      33313133 3530819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 
      8100C8B8 A89478A0 8CE7456A 8AAA6EB7 16096839 49A19DF1 D6ABCB99 0C6E9134 
      951497B5 94538B46 E1193EF4 B6A3B9E7 F3F48299 22B256DD 6D43E5F0 79E2C466 
      AE742B15 E2F928DE 2166E885 17EBFB45 F36F628C F579BA86 09DBC177 18B50E28 
      BF278246 722BB661 D9383AD8 49BE2CF2 AEA9FCD6 E1372878 EBEDFDE5 469E3E6B 
      A1C50203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 
      551D2304 18301680 141E3A7C 08DDD58E 33243B1D 3CDC300A 959677E7 DD301D06 
      03551D0E 04160414 1E3A7C08 DDD58E33 243B1D3C DC300A95 9677E7DD 300D0609 
      2A864886 F70D0101 05050003 81810045 31667A3E 9ADCE589 EC6A9756 EC63BA20 
      2A5F6B01 71E14526 7A634355 D1B5C7C0 8F2D7602 45B54483 F4FBFBE3 A03F407B 
      05264954 C18837E9 90072CB6 9AA40BAC 4A0FECB0 DCD17EEC 15BC2CBE 4C27372A 
      E9048E75 E09AE0EA ED9B871C 487D8163 D7EA0F9D A87D5EAB B750AEF7 FAD8653A 
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    voice rtp send-recv
    voice service voip
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     allow-connections sip to h323
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     load 6921 SCCP69xx.9-2-1-0
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     timezone 41
     time-format 24
     date-format D/M/Y
     tftp-path flash:
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     number 1111
     call-forward b2bua unregistered 11111111  
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     label PolycomCon-110
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     presence call-list
     dtmf-relay sip-notify
     username 1111 password 1111
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    voice translation-rule 1112
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    voice translation-rule 2111
    voice translation-rule 2112
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     translate calling 1111
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     translate calling 2001
     translate called 2000
    voice translation-profile OUTBOUND_NORWAY_TP
     translate calling 1111
     translate called 2112
    voice translation-profile OUTGOING_TRANSLATION_PROFILE
     translate calling 1111
     translate called 1112
    voice translation-profile OUTGOING_TRANSLATION_PROFILE_D9
     translate calling 2111
     translate called 2112
    license udi pid CISCO2901/K9 sn FGL1646215J
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    file privilege 0
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    redundancy
    gw-accounting aaa
    gw-accounting file
     primary ifs flash:
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     ip virtual-reassembly in
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    interface GigabitEthernet0/0.1
     encapsulation dot1Q 1 native
     ip address 10.53.5.2 255.255.255.0
    interface GigabitEthernet0/0.10
     encapsulation dot1Q 3
     ip address 10.53.4.2 255.255.255.0
    interface GigabitEthernet0/1
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    tftp-server flash0:cnu42.9-2-1TH1-13.sbn alias cnu42.9-2-1TH1-13.sdn
    tftp-server flash0:cvm42sccp.9-2-1TH1-13.sbn alias cvm42sccp.9-2-1TH1-13.sdn
    tftp-server flash0:dsp42.9-2-1TH1-13.sbn alias dsp42.9-2-1TH1-13.sdn
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    tftp-server flash0:term42.default.loads alias term42.default.loads
    tftp-server flash0:term62.default.loads alias term62.default.loads
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    voice-port 0/0/0
     timeouts ringing infinity
     description FAX
     station-id number 21668880
     caller-id enable
    voice-port 0/0/1
     trunk-group POTSTRUNK
     supervisory disconnect dualtone mid-call
     no battery-reversal
     cable-detect
     echo-cancel erl worst-case 0
     echo-cancel mode 2
     cptone MY
     timeouts call-disconnect 3
     timeouts ringing infinity
     timeouts wait-release 3
     timing digit 200
     timing inter-digit 200
     connection plar 200
     description FXS
    voice-port 0/0/2
     trunk-group POTSTRUNK
     supervisory disconnect dualtone mid-call
     no battery-reversal
     cable-detect
     echo-cancel erl worst-case 0
     echo-cancel mode 2
     cptone MY
     timeouts call-disconnect 3
     timeouts ringing infinity
     timeouts wait-release 3
     timing digit 200
     timing inter-digit 200
     connection plar 200
     description FXS
    voice-port 0/0/3
     trunk-group POTSTRUNK
     supervisory disconnect dualtone mid-call
     no battery-reversal
     cable-detect
     echo-cancel erl worst-case 0
     echo-cancel mode 2
     cptone MY
     timeouts call-disconnect 3
     timeouts ringing infinity
     timeouts wait-release 3
     timing digit 200
     timing inter-digit 200
     connection plar 200
     description FXS
    voice-port 0/1/0
     trunk-group POTSTRUNK
     supervisory disconnect dualtone mid-call
     no battery-reversal
     cable-detect
     echo-cancel erl worst-case 0
     echo-cancel mode 2
     cptone MY
     timeouts call-disconnect 3
     timeouts ringing infinity
     timeouts wait-release 3
     timing digit 200
     timing inter-digit 200
     connection plar 200
     description FXS
    voice-port 0/1/1
     trunk-group POTSTRUNK
     supervisory disconnect dualtone mid-call
     no battery-reversal
     cable-detect
     echo-cancel erl worst-case 0
     echo-cancel mode 2
     cptone MY
     timeouts call-disconnect 3
     timeouts ringing infinity
     timeouts wait-release 3
     timing digit 200
     timing inter-digit 200
     connection plar 200
     description FXS
    voice-port 0/1/2
     trunk-group POTSTRUNK
     supervisory disconnect dualtone mid-call
     no battery-reversal
     cable-detect
     echo-cancel erl worst-case 0
     echo-cancel mode 2
     cptone MY
     timeouts call-disconnect 3
     timeouts ringing infinity
     timeouts wait-release 3
     timing digit 200
     timing inter-digit 200
     connection plar 200
     description FXS
    voice-port 0/1/3
     trunk-group POTSTRUNK
     supervisory disconnect dualtone mid-call
     no battery-reversal
     cable-detect
     echo-cancel erl worst-case 0
     echo-cancel mode 2
     cptone MY
     timeouts call-disconnect 3
     timeouts ringing infinity
     timeouts wait-release 3
     timing digit 200
     timing inter-digit 200
     connection plar 200
     description FXS
    mgcp fax t38 ecm
    mgcp profile default
    dial-peer voice 1 pots
     destination-pattern 21668880
     port 0/0/0
    dial-peer voice 2 pots
     service stcapp
     port 0/0/1
    dial-peer voice 3 pots
     service stcapp
     port 0/0/2
    dial-peer voice 4 pots
     service stcapp
     port 0/0/3
    dial-peer voice 54 pots
     trunkgroup POTSTRUNK
     description ** FXO pots dial-peer **
     translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
     preference 5
     shutdown
     destination-pattern 9.T
     direct-inward-dial
     no sip-register
    dial-peer voice 104 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/0/0
    dial-peer voice 2000 voip
     destination-pattern 8..
     session protocol sipv2
     session target ipv4:10.52.138.41
     dtmf-relay sip-notify
     codec g711ulaw
    dial-peer voice 105 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/0/0
    dial-peer voice 106 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/0/2
    dial-peer voice 107 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/0/3
    dial-peer voice 313 pots
     trunkgroup POTSTRUNK
     description ** Mobile No. (8-digits) **
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 69011........
     direct-inward-dial
    dial-peer voice 306 pots
     trunkgroup POTSTRUNK
     description ** Mobile No. (7-digits) **
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 6901[0,2-9].......
     direct-inward-dial
    dial-peer voice 307 pots
     trunkgroup POTSTRUNK
     description ** Outstation No. **
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 690[2,4-7,9]T
     direct-inward-dial
    dial-peer voice 308 pots
     trunkgroup POTSTRUNK
     description ** Sabah/Sarawak **
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 6908[2-9]T
     direct-inward-dial
    dial-peer voice 310 pots
     trunkgroup POTSTRUNK
     description ** Toll-Free **
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 691[3,6,8]00......
     direct-inward-dial
    dial-peer voice 311 pots
     trunkgroup POTSTRUNK
     description ** IDD to Singapore **
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 690065[0,1-9].......
     direct-inward-dial
    dial-peer voice 312 pots
     trunkgroup POTSTRUNK
     description ** IDD to the rests **
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 6900T
     direct-inward-dial
    dial-peer voice 2001 voip
     destination-pattern 7..
     session protocol sipv2
     session target ipv4:10.54.2.2
     dtmf-relay sip-notify
     codec g711ulaw
    dial-peer voice 5 pots
     service stcapp
     port 0/1/0
    dial-peer voice 6 pots
     service stcapp
     port 0/1/1
    dial-peer voice 7 pots
     service stcapp
     port 0/1/2
    dial-peer voice 8 pots
     service stcapp
     port 0/1/3
    dial-peer voice 108 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/1/0
    dial-peer voice 109 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/1/1
    dial-peer voice 110 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/1/2
    dial-peer voice 111 pots
     description "Incoming Call to DN"
     translation-profile incoming INBOUND_TRANSLATION_PROFILE
     destination-pattern 1...
     incoming called-number .%
     direct-inward-dial
     port 0/1/3
    dial-peer voice 305 pots
     trunkgroup POTSTRUNK
     translation-profile outgoing OUTGOING_TRANSLATION_PROFILE_D9
     destination-pattern 69[2-9].......
     direct-inward-dial
    gatekeeper
     shutdown
    telephony-service
     max-ephones 40
     max-dn 100
     ip source-address 10.53.4.2 port 2000
     auto assign 1 to 40
     service phone ehookEnable 1
     service directed-pickup gpickup
     service dnis dir-lookup
     timeouts interdigit 4
     cnf-file location flash:
     load 7916-12 B016-1-0-4.SBN
     load 7942 SCCP42.9-2-1S
     load 7962 SCCP42.9-2-1S
     load 6921 SCCP69xx.9-2-1-0
     time-zone 43
     date-format dd-mm-yy
     max-conferences 8 gain -6
     moh "flash:/music-on-hold.au"
     web admin system name admin password P@ssw0rd
     dn-webedit 
     time-webedit 
     transfer-system full-consult
     transfer-pattern .T
     create cnf-files version-stamp Jan 01 2002 00:00:00
    ephone-dn-template  1
    ephone-template  1
     softkeys idle  Redial Newcall Cfwdall Gpickup Dnd
     softkeys connected  Hold Endcall Trnsfer Park Confrn ConfList
    ephone-dn  1
     number 100
     pickup-call any-group
     pickup-group 1
    ephone-dn  2
     number 101
     pickup-call any-group
     pickup-group 1
    ephone-dn  3
     number 102
     pickup-call any-group
     pickup-group 1
    ephone-dn  4
     number 103
     pickup-call any-group
     pickup-group 1
    ephone-dn  5
     number 105
     pickup-call any-group
     pickup-group 1
    ephone-dn  6
     number 104
     pickup-call any-group
     pickup-group 1
    ephone-dn  7
     number 106
     pickup-call any-group
     pickup-group 1
    ephone-dn  8
     number 107
     pickup-call any-group
     pickup-group 1
    ephone-dn  9
     number 116
     pickup-call any-group
     pickup-group 1
    ephone-dn  10
     number 109
     pickup-call any-group
     pickup-group 1
    ephone-dn  11
     number 111
     pickup-call any-group
     pickup-group 1
    ephone-dn  12
     number 112
     pickup-call any-group
     pickup-group 1
    ephone-dn  13
     number 113
     pickup-call any-group
     pickup-group 1
    ephone-dn  14
     number 114
     pickup-call any-group
     pickup-group 1
    ephone-dn  15
     number 115
     pickup-call any-group
     pickup-group 1
    ephone-dn  16
     number 108
     pickup-call any-group
     pickup-group 1
    ephone-dn  17
     number 117
     pickup-call any-group
     pickup-group 1
    ephone-dn  18
     number 118
     pickup-call any-group
     pickup-group 1
    ephone-dn  19
     number 119
     pickup-call any-group
     pickup-group 1
     label Alex
     name Alex
    ephone-dn  20
     number 120
     pickup-call any-group
     pickup-group 1
    ephone-dn  21
     number 121
     pickup-call any-group
     pickup-group 1
    ephone-dn  22
     number 122
     pickup-call any-group
     pickup-group 1
     label Acher Well MY 8
     name Acher Well MY 8
    ephone-dn  23
     number 123
     pickup-call any-group
     pickup-group 1
    ephone-dn  24
     number 124
     pickup-call any-group
     pickup-group 1
     label OilTools
     name OilTools
    ephone-dn  25
     number 125
     pickup-call any-group
     pickup-group 1
     label Guest
     name Guest
    ephone-dn  26
     number 321
     description IT ServiceDesk
     call-forward all 690048717608503
    ephone-dn  27
     number 127
     pickup-call any-group
     pickup-group 1
    ephone-dn  28
     number 128
     pickup-call any-group
     pickup-group 1
    ephone-dn  29
     number 129
     pickup-call any-group
     pickup-group 1
    ephone-dn  30
     number 130
     pickup-call any-group
     pickup-group 1
     label Reception
     name Reception
    ephone-dn  39
     number 188
     park-slot directed timeout 60 limit 2 transfer 100
    ephone  1
     mac-address 1833.9D15.43C2
     ephone-template 1
     type 7942
     button  1:8
    ephone  2
     mac-address 1CE6.C799.7E7E
     ephone-template 1
     type 6921
     button  1:3
    ephone  3
     mac-address 1CE6.C799.7EF9
     ephone-template 1
     type 6921
     button  1:4
    ephone  4
     mac-address 1CE6.C799.3F86
     ephone-template 1
     type 6921
     button  1:2
    ephone  5
     mac-address 1CE6.C799.7E43
     ephone-template 1
     type 6921
    ephone  6
     mac-address 10BD.1800.7793
     ephone-template 1
     type 7942
     button  1:7
    ephone  7
     mac-address 1CE6.C799.83C2
     ephone-template 1
     type 6921
    ephone  8
     mac-address 10BD.1800.7807
     ephone-template 1
     type 7942
     button  1:19
    ephone  9
     mac-address 1833.9D15.C947
     ephone-template 1
     type 7962
     button  1:6
    ephone  10
     mac-address A418.758A.F2FF
     ephone-template 1
     type 7962
     button  1:10
    ephone  11
     mac-address 1833.9D15.E9ED
     ephone-template 1
     type 7962
     button  1:11
    ephone  12
     mac-address 1833.9D14.4058
     ephone-template 1
     type 7962
     button  1:12
    ephone  13
     mac-address 1833.9D15.EA99
     ephone-template 1
     type 7962
     button  1:13
    ephone  14
     mac-address A418.7528.2A3C
     ephone-template 1
     type 7962
     button  1:14
    ephone  15
     mac-address 44AD.D9D4.0A96
     ephone-template 1
     type 7965
     button  1:15
    ephone  16
     mac-address 44AD.D9D4.1717
     ephone-template 1
     type 7965
     button  1:16
    ephone  17
     mac-address 44AD.D9D4.1746
     ephone-template 1
     type 7965
     button  1:17
    ephone  18
     mac-address E8ED.F3AB.0CEC
     ephone-template 1
     type 7965
     button  1:18
    ephone  19
     mac-address E8ED.F3AB.0BD6
     ephone-template 1
     presence call-list
     type 7965 addon 1 7916-12 2 7916-12
     button  1:30
    ephone  20
     mac-address E8ED.F3AB.0EBC
     ephone-template 1
     speed-dial 1 69001800815412 label "Operation Meeting"
     type 7965
     button  1:20
    ephone  21
     mac-address 5C50.15A8.0D96
     ephone-template 1
     type 7962
     button  1:21
    ephone  22
     mac-address 1833.9D15.EA88
     ephone-template 1
     type 7962
     button  1:22
    ephone  23
     mac-address 1833.9D15.E9D8
     ephone-template 1
     type 7962
     button  1:23
    ephone  24
     mac-address 1833.9D15.EA02
     ephone-template 1
     type 7962
     button  1:24
    ephone  25
     mac-address 1833.9D15.C558
     ephone-template 1
     type 7962
     button  1:25
    ephone  26
     mac-address 1833.9D15.C5D0
     ephone-template 1
     type 7962
     button  1:4
    ephone  27
     mac-address A418.7529.95FA
     ephone-template 1
     type 7962
     button  1:5
    ephone  28
     mac-address 1833.9D15.8D05
     ephone-template 1
     type 7962
     button  1:1
    ephone  29
     mac-address 1833.9D15.EAA9
     ephone-template 1
     type 7962
     button  1:2
    ephone  30
     mac-address 1833.9D15.EA0F
     ephone-template 1
     type 7962
     button  1:9
    ephone-hunt 1 sequential
     pilot 200
     list 130, 100, 103
     final 103
     timeout 20, 20, 10
     statistics collect
     present-call onhook-phone
    ephone-hunt 2 sequential
    line con 0
    line aux 0
    line 2
     no activation-character
     no exec
     transport preferred none
     transport input all
     transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
     stopbits 1
    line vty 0 4
     password cisco
     login local
     transport input all
    line vty 5 15
     login
     transport input all
    scheduler allocate 20000 1000
    ntp server 119.110.97.148 prefer
    end
    Thank you

    Hi,
    Can you post the output from "debug voice ccapi inout"?  This will tell us which Dial-Peer it's matching.
    Thanks
    Rob

  • International Calls Barred

    I am on holiday and have had the Samsung S5 for a few weeks without any problems.  I upgarded to the new EE tarrif with roaming minutes and texts as I travel a lot with work.  Having arrived on holiday I find I cannot make calls to uk numbers nor to 150 and am redirected to 1407 which is in Spanish only - wonderful idea EE.  After dumping 15euros into a public phone I am told to check the setting for Call Barring - Voice Call -  International calls to find it is enabled and EE cannot tell me th password but assured me we haved moved forward on the problem (without solving it)  - andother great service EE.  Can anyone who has experinved this help with the code to disable it please?  It is the same on my wife´s handeset where it  is enabled too.  Thanks in Advance

     Sorted! Called EE again and spoke to Eileen who was very cheerful and determined to help me.  After she had a couple of conversations with level 2 all she had to do was reset the sim. She called me back after this had been done,  about 30 mins, I powered off then on and the tick simply disappeared.  So persistence is required,  actually seems to be a simple fix if you talk to the right person.  Seems to me that some training,  or at least a memo,  is required for the whole customer service team. Of course, this odd anamoly should not even be there,  but you don't know about it until it is too late,  but all EE customer services team should be aware and know what to do. Good luck!

  • International calls via Hub phone

    I'm sorry if this is something that has been discussed before but this is my first posting on these forums so bear with me!
    I recently changed to BT Broadband for my ISP and signed up for Broadband Talk as part of the phone package having been told that international calls would be cheaper. The problem is that every time we have tried to dial abroad an automated message basically says that there are technical problems preventing this.
    As it has now been going on for a couple of months, can anyone shed any light on what the problem is and - if possible - how to solve it?
    Thanks.

    Hi Tom
    I would call the helpdesk on 0800 111 4567 and get them to test there is not a problem calling abroad to that country.
    Is it all international country your having an issue with or just one?
    Also are you dialing the correct code?
    DK

  • International calls don't work ....... ??????????????.............?????????

    Dear any help for Dial Peer to international Calls i can not do any international calls .... i did these commands:
    translation-rule 5
    Rule 1 ^001 1
    dial-peer voice 5 pots
    numbering-type network
    destination-pattern 00
    progress_ind progress enable 8
    progress_ind connect enable 8
    translate-outgoing called 5
    port 7/0:D
    national calls are ok.
    any help please to do dial peer for international calls?
    thank you

    ok man,
    i attached my debug files for Q931 but i saw many causes for drop calls (no route, unassigned number,...) see them please.
    i don't know where the problem exact i moved the calls to other GW it worked fine, but when i use AS5400 as my GW the calls failed.
    can advise for using translation-profile and rules i did not work before with these commands.
    Just to be in mind i have local destination numbers i used to:
    translation-rule 1
    Rule 1 ^03 3
    Rule 2 ^06 6
    Rule 3 ^07 7
    Rule 4 ^05 5
    Rule 5 ^02 2
    Rule 6 ^5050#9622 2
    Rule 7 ^5050#9623 3
    Rule 8 ^5050#9627 7
    Rule 9 ^5050#9625 5
    Rule 10 ^5050#9626 6
    dial-peer voice 1 pots
    destination-pattern .T
    progress_ind progress enable 8
    progress_ind connect enable 8
    translate-outgoing called 1
    port 7/0:D
    now how i can use translation-profile and rules for those and international calls?
    thank you for help.
    Tareq

  • Can't receive International call which is on saved...

    I hope someone can help me with this problem.....
    I have a BT phone that has automatic barring of certain  types of calls (withheld numbers, etc).
    However, I do not have International calls barred as my brother lives in France and I did not want him to run the risk of being barred.
    He is also in my saved list - his number starts 0033 for France then his own number.
    If I call him from my saved list it connects ok (i.e. the number saved is correct).
    However if he calls me from the same phone his call is barred - it is not shown in the display as one of my saved numbers AND it gets barred as an International call despite this feature not being used.
    To be honest I don't want to get two different problems mixed up here so if someone could just tell me why he isn't being recognised as being in my saved list despite the saved number apparently being correct, then that would be a start.
    Can I also mention that my other saved numbers (i.e. UK numbers) all come through ok and are displayed accordingly.
    rrsvp with any ideas please....!
    Solved!
    Go to Solution.

    International caller display has not yet been implemented by BT, which is why you are getting the problem.
    See these threads https://community.bt.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=forum-bo...
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Obscene Prices for International Calls!!! What a Rip-Off!!!

    I just took a look at my very first bill and to my surprise, my 10 year old had attempted to make 6 (1 minute calls) and 1 (29 minute call) to England to speak with her father. I admit it was partly my fault because with the last company they could just pick up the phone and call their father and I neglected to tell them that they could not do that anymore. Blah, blah, blah.....my 1st Verizon bill is $220.00 (@$100 or so in long distance charges for basically 1 call).
    I called customer service to get some kind of relief but nothing. The advisor said that the billing is done by a 3rd party and that verizon can not do anything about it. I was a loyal Verizon cellular customer for 2 years, paying my bill on time and all and this is how they treat me.
    I'm sorry...I know this blog si probably for people who have real issues but I needed to vent my frustration!!! I guess it's time to look for another carrier or go back to old one. For the sake of my sanity and wallet, I had a block put on my phone for international calls but how nice it would have been for Verizon to step up and do the right thing. They could have atleast put me on the international plan and backdated it!!!! GRINCH!!!! BTW, 1 minute call to England is $2.89 so don't make the same mistake!!!!

    I feel your pain. I'm in bill shock too. I made one phone call to China and my bill was $200. When I called Verizon for help, they refused.
    Actually the FCC received so many complaints about this issue related to cell phones that they were going to pass a law to regulate it. As a preemptive measure, many wireless carriers voluntarily agreed to send text messages to users when their charges were approaching their monthly limit. Unfortunately, there was no such action taken for landlines. Hence your and my situation.
    It certainly would be a smart business decision for Verizon to include a voice alert on landlines warning you of the rate you are about to incur, as it would prevent these situations from happening, but they have yet to do so. Every time they do something like this, they lose a long-term customer for a quick profit. 
    Verizon is aware of the problem. It happens to millions of customers a year. But until people like you and I put pressure on the FCC to regulate them regarding landlines, nothing will change. So I encourage you to contact  http://www.fcc.gov/

  • JTAPI, CallManager 3.3 and external calls problem

    Hi everyone,
    I'm putting together an application that uses JTAPI to track call times.
    When I'm tracking an internal call, the call time is pretty much exact and my application gets notified about all call events.
    But when tracking external calls (calls that go to the public telephone network) I've noticed that as soon as the call is directed to the router (a Cisco 3800), CallManager sends a connected event when in fact the phone on the other side is still ringing.
    Even if the external call never gets answered I get a connected (active call) event.
    I have a trace dump of my application that shows the events when they happen and I can provide that if needed but for now I was wondering what, if anything, should be configured either in CallManager 3.3 or the Cisco 3800 so that events are triggered correctly, i.e. get one connected event when the call is actually answered and not when CallManager passes the call to the router.

    Hey all
    Just got a 17" i7 MBP a few weeks ago, anxious of all the spinning beachball freezes people have reported in the Apple forums. Thankfully, I have none of these problems, however, I have a problem that's just as annoying.
    I have my laptop connected to an Eizo 24" Widescreen via a display port to DVI adapter, using the extended desktop functionality. I started fine, and I have pretty much the external monitor connected 90% of the time. But then after a few days (and this happens now 2-5 times ever day), the screens will go black, once entering sleep mode for the screens only, and I can't wake them up, only do a hard reboot via the power button. it's really annoying, as I can't leave the monitor plugged in, while I go do other stuff. When the MBP is on it's own, there's no problem.
    Also, sometimes when starting up, a few seconds into the desktop showing, I get severe graphics corruption, all kind of colours on both monitors, and I can only o a hard reboot to recover it. No problem as well when only using the MBP without the external monitor.
    The only good thing about these problems are that wen I push the machine hard (I am a graphic designer, so it get's pushed to max maybe 5 hours a day), there's no problems what so ever, it's like it's more tend to crash when cold. No problems during intense gaming as well.
    I run solely on the geforce card, as I have read a lot of problems are due to the switching of cards.
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  • Verizon iPhone 4s Contact List/International Call Issues

    Hi, my wife upgrade her ATT iPhone 3GS to a Verizon 4S. Everything went well except with anumber of issues that all seem to deal with how the phone interprets phone numbers. Here are the symptoms:
    – When a phone number is dialed from Contacts, Verizon answer and says you are not able to make international calls
    – In the contacts, phone numbers are displayed as 9165554444 in stead of (916) 555-4444. Even though on the orignial phone and her laptop they display correctly
    – When some calls or texts from a number on the contact list it is not identified even though the number matches those in the contact
    – When going to Settings > Phone the phone's own number is diplayed as 9165554444 in stead of (916) 555-4444.
    Some solutions that begin to look promising:
    – if you place +1 in front of the existing nmbers they appear in the proper format, +1 (916) 555-4444, and dial correctly but this would require a retyping of many hundreds of numbers and doesn't totally fix the contact identification issue.
    – turning off "International Assist" helps in some of the issues above but not all, and I have always had this on for previous phones, both hers and mine. I have an iPhone 4 with iOS 5 and have the exact settings as she does and have non of the problems.
    Anyone have ideas about a solution? I have heard of at least 4 other people having the same problem on different forums.
    Richard

    Here is something I found in another thread that fixed all the problems ...
    Here's another fix that I found in a different thread that worked great for me and is much simpler:
    https://discussions.apple.com/message/16380402#16380402
    The summary:
    Here is the summary of the steps I took to correct the issue:
    1) Open the Phone and dial *228. This is a Verizon over-the-air programming number.
    2) When the system answer press 1 for "Program or activate your phone"
    3) Wait for the call to disconnect. You should get a prompt stating something like, "Settings updated."
    4) Open the Task Manager and kill the Phone, Message, and Contacts Applications
    5) Wait a few minutes (I waited 3 just to be extra safe)
    6) Open the Message App to verify the fix.
    If you are still broken, kill the Message App again, then reboot your phone.
    Good luck!
    Ernie
    Caller ID not working on iPhone 4S 

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