International Warranty or Help

Hi,
I have an iPad bought in the US and I'm in a foreign country right now. iPad is available in that country. So, if my iPad is having problem, can I bring it to the local Apple store in a foreign country for help or warranty claim?

Formally, repair or assistance is only in the country of purchase but I would not be surprised if Apple geniuses at any store would be willing to help you nevertheless. Take it to one, be friendly , courteous and I'm sure they will oblige.

Similar Messages

  • I purchased I phone 5 from USA covered under Apple care  . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

    I purchased I phone 5 from USA covered under Apple care  . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

    Is there an "APPLE STORE" in India or you just went in a reseller store?
    There is a replacement program for sleep/wake button for free. Just look for an Apple Store and make a reservation at Genius Bar.
    I have an iPhone 5, bought in Dubai U.A.E.
    It is a US model (model A1428) which is different of the model use here in Italy/Europe
    My serial number is qualified for battery replacement program.
    I thought the Apple Store wouldn't repair my phone because I bought it from another country , a different model and it is already out of warranty.
    The Apple store's staff just checked if my iPhone's serial number is eligible for the program and he replaced the battery for free today.

  • How can I benefit of Apple's international warranty with my American iPhone in Italy?

    Since I was in USA I bought an iPhone5 with a Verizon conctract and they assure me that, apart from the LTE frequencies, it had to work without any problem with an Italian carrier. Indeed it worked well for 3 months but, after updating to iOs 6.1.3, the cellular network usually started to crash, to show "no service" or to show service without working. I asked the Apple store and also Verizon about this problem but no one told me how to fix this problem, indeed the iPhone results to be unlocked. Moreover  I have a problem with the sleep/wake button but Apple Care told me that they can't change it because it's American even if on the website they assure that the warranty is international. Could someone help me?
    Thank you very much!

    There is no international warranty for iphone, never has been.
    Apple has never claimed that the iphone has an international warranty.
    You would have to bring the iphone back to the U.S and then get it to Apple for service.

  • S415 Touch stop working (International Warranty is a Lie?)

    Hi, I have a Laptop S415 touch from 6 months ago, and last week stop working, after blue screen. I'm in Argentina, call to Lenovo support, and they did not give me any type of support as this model is not sell here. I'm trying to call to the US phone number, but as it is a 1-800 number, it is not possible to contact from outside of the US.
    Could you please help me?

    I am going through the exact same problem right now as well.
    The international warranty is a complete and utter farse. I purchased a computer in New Zealand and relocated to Chile for work. The computer failed when it was only 3 months old. Under the international warranty the local repair agent accepted the claim and took it in for repairs. However they are unable to repair it and referred me to Lenovo for a replacement unit. Lenovo are saying that the International Warranty only covers repairs and not replacement of the unit and if I want it replaced I have to fly back to New Zealand and deal with it there.
    I feel this is totally unacceptable but am really stuck with what to do. I am amazed that Lenvo would treat its clients like this especially since I have seen other manufacturers replace laptops globally without any problems whatsoever.
    Taking a chance on Lenovo has turned out to be a disastrous decision and I would warn any business away from using their products.

  • International Warranty for pre-configured T420

    Hi,
    I am interested to purchase the following laptop. I am from Singapore. The manufacturer part number is 417858U. I could not find the relevant warranty information from this or other websites. The warranty is 3 years, but I am not sure whether I will get on-site support, or whether I need to send the laptop to the repair center in Singapore/US to get it repaired. Also, whether I need to pay for the shipping myself. Could anyone in the forum help? Thanks a lot in advanced.
    http://www.costcentral.com/proddetail/Lenovo_ThinkPad_T420_4178/417858U/11314507/
    Sincerely,
    Yee Kan
    Solved!
    Go to Solution.

    Hi kohyeekan, and welcome to the Lenovo User Community!
    According to the Personal Systems Reference tabook the 4178-58U has a depot repair service 3-year limited warranty (i.e. you send it to a local repair center).
    The International Warranty Service page shows that 4178 models are covered in Singapore.
    Hope this helps!
    I don't work for Lenovo. I'm a crazy volunteer!

  • I reside in india and im planning to buy iphone 6 from portugal. i wanted to know would the device have an international warranty available in my country or i would have to send it all the way back? thank you

    asking about international warranty on iphone 6

    I disagree with the other people who have commented. I have purchased several iPhones in US over the past years. I spend part of the year in Europe and I have had both iPhone 4 and iPhone 4s (purchased in USA) repaired in Germany. I have also had a faulty 4s purchased in Germany replaced under AppleCare in US because of technical problems. The only country I am aware that has country only warranty is Hong Kong. To be absolutely certain, I suggest you read the Apple warranty clauses as that clearly defines Apple International Warranty Policy. I would also recommend purchasing AppleCare. Hope this helps.

  • Apple watch comes with international warranty or domestic warranty ??

    Apple watch comes with international warranty or domestic warranty ??

    The watch is in the Apple Store and Apple itself is telling you to ask questions about it.
    From Shop Watch        
    Talk with a Specialist
    Get all your Apple Watch questions answered. Our Specialists can help you find the right watch.
    Call 1-800-MY-APPLE
    This will be your best course to take. This way all the nannies here won;t get their  knickers in a twist,
    enjoy

  • I bought an MacBook Air 13 from Dubai last month. However I see smudge lines on the screen of the laptop which are prominent if the screen is black. Does the macbook air have international warranty ? Since I am in India right now. Can I get it fixed here

    I bought an MacBook Air 13 from Dubai last month. However I see smudge lines on the screen of the laptop which are prominent if the screen is black. Does the macbook air have international warranty ? Since I am in India right now. Can I get it fixed here ?
    -Ankit

    I don't know what service options are available in India but if this helps I do know that once you purchase your Apple product the warranty is valid anywhere in the world.

  • Regarding international warranty.!

    I have serious issue regarding my laptop. Ireally expect a good support from HP. HP provides Global Warranty in 180 countries. I bought an Hp Envy 15z-j100 earlier in March 2014.   After August my Display got a black dot and it just started increasing. I was shocked because it kept increasing to the whole screen even if my laptop was just on the desk.
    Here's a picture of it.
    This is how it looks. I asked HP to provide with warranty to me in India. Originally i have bought this laptop from US.
    They disagree beacuase they say the same product should be available in my country India. When i checked out there are no products with the same name available in any country. Infact i checked out other products too.. There are no Envy series product that are common in any country. Then why do they use the word "Global Coverage" in their warranty terms? If there is anything i could do then do suggest. Thank you.!

    There are restriction to international warranty and unless you can send it back to the US to have repairs done to it if the warranty doesn't have it then chances are you will not get it repaired. Not all products would be covered under international warranty just because they say that on their website if that unit when you bought it doesn't give that option then it most likely doesn't come with that option. Also when you bought it did you ask them then if this unit come with internatinal warranty as well? Asking after the facts might be why you can't also get the warranty or since that isn't a Business model or high enough level laptop that everyday consumer laptop don't get International warranty since it was limited to US model thus leaving it out of International warranty. But this is something one should be asking if they do alot of travel or come and go aboard to ask such warranty questions. So as it seems now unless you can send it back to have it fixed in the US your laptop is as is now can't be fixed in India since they don't honor US warranty.
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • Does iPhone5 come with an international warranty ?

    Hi,
    I am planning to buy an iPhone5 from the US. But I will be using it primarily in India. I also intend to purchase Apple Care+ plan along with it to extend my warranty to 2 yrs.
    But, I am worried whether I'll be able to get the hardware support in India as it is not the country of purchase.
    Does iPhone5 have an international warranty?
    Please help.

    Yes.  If you browse the forum for other posts by people wanting to buy in one country for use in another you will see there are various negative aspects to doing this.  Some are technical such as getting the thing to work with different signals.  Others are technical in terms of getting an unlocked phone.  Some deal with warranty issues.  Then too you have to come to the USA to buy one because they do not ship outside the USA.  If you buy one here you may have to pay customs duty in another country, removing some of the price advantage.  Reading all these things it just doesn't sound like you're saving much money for a lot of disadvantages. E.g. https://discussions.apple.com/thread/4305352

  • Satellite L850-Y3110 - Question about International warranty

    I bought a Satellite laptop L850-Y3110 in India which has an international warranty.
    There's a problem with it now, it's cd drive is faulty and I took it to an authorized service centre in Newcastle.
    It needs the cd driver to be replaced, but now Im told Toshiba wont give the part cause I didn't but it in the UK, and the person told me to go back to where I bought it from and fix it there, I wont be going back there any time soon, so thats out of the option.
    My question is what's the point of the International warranty if it's going to have these kinds of drawbacks.
    When I bought a laptop I wanted one which would be in warranty internationally cause Im a student going out of the country for studies, thats why I bought this one as it has international warranty and my laptop still is in international warranty.
    What am I to do now?

    Hi
    Im not quite sure about the notebooks sold in India but the notebooks sold in Europe are covered with at least 1 year European standard warranty, valid from the date of purchase
    http://www.toshiba.eu/services/standard-warranty/
    This warranty does not cover repair in other countries but in case of hardware malfunction you have to visit the authorized service provider in country where you made the purchase.
    To get international warranty coverage you would need to purchase an International Warranty extension: details here http://www.toshiba.eu/services/warranty-extension/
    In case the International Warranty has been registered for your notebook, the ASP in UK should be able to fix the notebook under international warranty conditions.

  • I'd like to buy an iPhone 4S in France directly from the Apple Store, not from the operators. But, I will go back to my country, Thailand. So, I'm wondering to know that there is an INTERNATIONAL warranty for iPhone, and is it valid in Thailand (warranty)

    I'd like to buy an iPhone 4S in France directly from the Apple Store, not from the operators. But, I will go back to my country, Thailand. So, I'm wondering to know that there is an INTERNATIONAL warranty for iPhone, and is it valid in Thailand (warranty). Would it be able to be claimed at the iStudio in Thailand?

    There is NO International Warranty for the iPhone.  Your best bet is to purchase one in Thailand.  If you purchase a phone in France, you will NOT get warranty service on it in Thailand and will have to return it to France (or any EU country) for warranty service.

  • If i buy i pad with retina display from dubai and take to india..i would like to know about the international warranty.

    I WOULD LIKE TO KNOW ABT THE INTERNATIONAL WARRANTY OF 1 PAD 4. I RESIDE IN INDIA. AND WOULD LIKE TO KNOW ABT THE INTERNATIONAL WARRATY IF I BUY IPAD RETINA DISPLAY( SOON TO BE LAUNCHED
    ) FROM DUBAI

    Not quite what I heard when I went into the Apple Store in Hong Kong yesterday.
    I have just bought an iPad in Hong Kong but will eventually be travelling back to the UK.
    Louis in the Apple Store told me that iPads without cellular have international warranty but those with cellular do not (as there are slightly different models for different carriers).
    But he was pretty cagey and essentially couldn't give a clear, straightforward answer. Which most Apple employees can't.
    It is now a grey area, at the discrection of each local Apple Store & is subject, it seems, to you paying the import duty as a possible get out clause.
    Look carefully but do tell us if you got this iPad reapired. Thanks.

  • I had recently purchased a iphone 5s in Oman and had to move to India.I am facing some hardware issues with the earphone slot. When i plug in the earphone there is lot of disturbance heard. Can i get it repaired in India under international warranty?

    I had recently purchased a iphone 5s with OS version 7.1.2 in Oman and had to move to India.I am facing some hardware issues with the earphone slot. When i plug in the earphone there is lot of disturbance heard. Can i get it repaired in India under international warranty?

    No. The iPhone warranty is not international. You will need to have warranty service done in Oman.

  • Why does apple sell phones with "INTERNATIONAL WARRANTY" when they cant service the phone in India, which has been bought outside India ? Whats the use of their registered service centers ?

    i got my iphone 5 as a gift from my friend when he went on a business tour to Dubai. i have a got problem with the native camera app and i contacted the customer care more then 3-5 times and they finally gave me a solution to check with the service centers avialble in  my city. i went all the way there from my place and they said you cant service your phone over here since its has been bought outisde India ! then why do APPLE ship phones ? why do they have REGISTERED SERVICE CENTRES in India ? why do they sell apple products with the tag INTERNATIONAL WARRANTY ?

    There is a problem insofar as you did not buy the phone.   Any warranty would therefore apply to the buyer.   What I would suggest is this ...
    With the receipt in your hand, telephone the store where it was purchased.  Explain the situation and ask them how you should proceed.    You may find they'll only deal with your friend but if he/she is willing, it can still be pursued in your friend's name.
    Once you have agreed a way of getting it serviced you will need to return the phone, and as I suggested, by a registered post system that requires proof of delivery.  Most postal services do this.
    Pack the phone, preferably in its original box and surround it with extra packing. You do not want anyone to have grounds to say it was further damaged in transit.
    Include a dated letter stating what the fault is and affix to that a copy of the receipt.
    I hope you are successful.   Thank you for the star.

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