Internet access problems and viewing video on internet

I have very limited interet access most of the time.  I get a message: "You are not currently in an area that can handle data communication.  ..."  I have no problem with email and other features of the phone during this time.  The signal at the top of my phone says "GSM".  When I am able access the internet, it give me a different signal (can't remember what that is, however).  Even then, I cannot view most video clips, such as YouTube clips.  They will not load all the way.  It states, "Error has occurred in attempting to play media."  Help!

I have unlimited internet access, so that's not the problem.  Right when I got the phone, I replaced the original data card with a 4G card and enabled mass storage.  I have (since my first post) had more access capability by enabling the WiFi (da) which finds my wireless connection at home.  I've also been able to view a video clip, not successfully all the way through, however.  During viewing, the phone appears to crash, i.e. the screen goes white and then it takes 3-5 minutes for it to reboot.  This has also happened when the phone has not even been being used.   Also, as I was surfing the net, the phone asked if I wanted to enable Javascript which I did.  Is there anything else that I need to enable or do to the phone in order to have a more pleasant experience using the internet and viewing video clips? 

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