Internet access works from one jack only

I recently moved to a new apartment that has three phone jacks, the phone works fine on all three but my router will work only from the jack where the main feed comes into my apartment.
I have tried different cables, rebooting, unplugging, etc. Do I need to call for a technician?

It is possible the installation has a filter in the network box for the phone lines while the line to the jack which has the dsl service is unfiltered.

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