Internet Banking Payment

Question

I signed up thru my bank to make my payments to Verizon using my internet banking system.  I use it all the time for my other accounts.  The way it works is that you enter the Verizon account number and some other information and the bank transmits that info to Verizon who then authorizes it and starts sending my Verizon statements to my bank account for payment.  Once I get a notice that my statement has arrived, I review it and schedule a payment to be made by Verizon's due date.  It works really slick for all my other accounts so I don't know why it is not working for Verizon.  It keeps showing a status of "pending" in my internet bank.  I don't know if someone at Verizon is just ignoring the request, or if something is not working properly.  I contacted my bank and they said everything looked good and it was up to Verizon to send back the authorization.  Anyone else have any problem with this? 

Answer 1

Can be as simple as the account number being off by one number.
I tried paying bills this way once with another company. Even though I am required to enter the account number twice, I did but transposed the same two numbers each time. So the banking system accepted what I entered, but never would receive a bill.