Internet, but not local, service always drops at same time each day. HELP!

Hi there,
At first this was laughable but now it's becoming a real pain. For the past three weeks, sometime between 4 and 6 AM my router or modem drops the internet connection, but leaves the local only service in place. After a simple reboot with the router everything is back to normal. I am wondering what could be causing this? It's always at the same time. This doesn't happen at all during the day. The router does not indicate a problem with anything, since it can still generate local service, just not internet.
We did recently upgrade to the high speed internet up to 7000 instead of 2000. It's been happening since then. We're using a Westell 2200 modem (have had for years, it seems) and an Apple Airport Extreme for a router.
Any ideas would be appreciated. I am not sure how to get the numbers that were spoken of. I do have a phone plugged into another jack, but that's it. Have the inside wire maintenence plan if need be.
Thank you!
---Sarita

I had the same arrangement and Verizon sent a new 6100 modem/router for the higher speed service. The old modem did quite well but could not maintain the higher speed sync. I was advised by Verizon, when I upgraded to the higher turbo speed, that a new modem would be needed. I received one for no charge. I was surprised that the old unit performed as well as it did considering it was not designed for the higher speed. I suggest you call Verizon and request a new unit. I am in MA also.

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Connects to internet but not local network

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Connection dropping. Same time every day. Packet B...

Hi there, I am at the end of my tether trying to get assistance through the BT phone number. Here is the background.
I had a 2nd line added to my property in September 2013 to be a dedicated broadband line, no other phone ports were created other than the master socket. The BT Home Hub is connected to this master socket and I connect to it via WiFi upstairs. No telephone is used on the socket. The router is the small black one with the 3 blue lights that you see on the advert.
The connection has been fantastic up until 12th February when I reported Fault ref : VOL051-**********
At the moment that Fault ref has a graphic showing Broadband Problem at Location (1) BT Retail Servers.
I'm from an IT background and feel I understand a lot of what goes on, any questions, just ask me.
I am a Sports Trader and have dedicated software that has a Ping graphic, this means that at all times I can see that I have a stable connection (or not).
Overview : At 9:30pm every other day, my connection becomes unstable, the ping graphic flashes red showing that some pings to the server are taking in excess of 1000 milli seconds, when they are normally around 60ms.
Over the next 5 minutes, everything grinds to a halt.
I then moan for the next hour rebooting, restarting until things settle down to normal around 10:30pm.
During this hour, there are times where my router can't connect to broadband, there are other times where it claims its connected but the speed is akin to an old dialup.
I have disconnected anything wireless around the house over the last month, nothing is solving the problem.
I've looked in the Event Logs and I am convinced there is something far wrong internally. I will paste this below.
I also ran a tracert to google.co.uk during the problem time tonight, it took forever and I will also paste this below.
I had been out tonight so returned home and tried to start working at 22:07, my wife had been on the connection from a different laptop earlier.

22:55:12, 03 Mar.
(89315.170000) Admin login successful by 192.168.1.66 on HTTP
22:36:59, 03 Mar.
IN: BLOCK [16] Remote administration (ICMP type 8 code 0 217.32.142.102->86.130.199.115 on ppp0)
22:35:41, 03 Mar.
(88143.730000) CWMP: session completed successfully
22:35:41, 03 Mar.
(88143.290000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
22:35:38, 03 Mar.
(88140.730000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
22:35:38, 03 Mar.
(88140.720000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
22:35:36, 03 Mar.
(88138.380000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
22:32:41, 03 Mar.
(87963.890000) Admin login successful by 192.168.1.66 on HTTP
22:32:03, 03 Mar.
(87925.220000) Lease for IP 192.168.1.66 renewed by host Ross (MAC c0:d9:62:04:0c:f4). Lease duration: 1440 min
22:32:03, 03 Mar.
(87925.220000) Device connected: Hostname: Ross IP: 192.168.1.66 MAC: c0:d9:62:04:0c:f4 Lease time: 1440 min. Link rate: 72.2 Mbps
22:32:03, 03 Mar.
(87925.210000) Lease requested
22:32:01, 03 Mar.
ath0: STA c0:d9:62:04:0c:f4 IEEE 802.11: Client associated
22:32:01, 03 Mar.
(87923.760000) Device disconnected: Hostname: Ross IP: 192.168.1.66 MAC: c0:d9:62:04:0c:f4
****** CONNECTION STARTS WORKING AND BTWHOLESALE SPEEDTEST PAGE LOADED ABOUT NOW *****
22:29:47, 03 Mar.
(87790.180000) CWMP: session completed successfully
22:29:45, 03 Mar.
(87787.920000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
22:29:11, 03 Mar.
(87753.240000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
22:29:11, 03 Mar.
(87753.230000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
22:29:07, 03 Mar.
(87749.540000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
22:27:16, 03 Mar.
IN: BLOCK [5] Fragmented packet (TCP 173.194.34.159->86.130.199.115 fragment_offset=0)
22:26:18, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50063->193.113.8.194:80 on ppp0)
22:26:18, 03 Mar.
BLOCKED 1 more packets (because of First packet is Invalid)
22:26:17, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50063->193.113.8.194:80 on ppp0)
22:25:21, 03 Mar.
IN: BLOCK [5] Fragmented packet (TCP 173.194.34.159->86.130.199.115 fragment_offset=0)
22:25:03, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49968->46.19.168.101:443 on ppp0)
22:25:02, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49969->46.19.168.101:443 on ppp0)
22:25:00, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49964->46.19.168.101:443 on ppp0)
22:24:51, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50027->46.19.168.101:443 on ppp0)
22:24:18, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49968->46.19.168.101:443 on ppp0)
22:24:17, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49969->46.19.168.101:443 on ppp0)
22:24:15, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49964->46.19.168.101:443 on ppp0)
22:24:08, 03 Mar.
IN: BLOCK [5] Fragmented packet (TCP 173.194.34.159->86.130.199.115 fragment_offset=0)
22:24:06, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50027->46.19.168.101:443 on ppp0)
22:23:33, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49968->46.19.168.101:443 on ppp0)
22:23:32, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49969->46.19.168.101:443 on ppp0)
22:23:30, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49964->46.19.168.101:443 on ppp0)
22:23:21, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50027->46.19.168.101:443 on ppp0)
22:23:04, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50017->46.19.168.101:443 on ppp0)
22:22:50, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50018->66.235.133.62:443 on ppp0)
22:22:48, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49968->46.19.168.101:443 on ppp0)
22:22:47, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49969->46.19.168.101:443 on ppp0)
22:22:45, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49964->46.19.168.101:443 on ppp0)
22:22:35, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50027->46.19.168.101:443 on ppp0)
22:22:19, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50017->46.19.168.101:443 on ppp0)
22:22:05, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50018->66.235.133.62:443 on ppp0)
22:22:03, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49968->46.19.168.101:443 on ppp0)
22:22:02, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49969->46.19.168.101:443 on ppp0)
22:22:00, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49964->46.19.168.101:443 on ppp0)
22:21:40, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50017->46.19.168.101:443 on ppp0)
22:21:29, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50018->66.235.133.62:443 on ppp0)
22:21:19, 03 Mar.
BLOCKED 1 more packets (because of First packet is Invalid)
22:21:18, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49968->46.19.168.101:443 on ppp0)
22:21:17, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49969->46.19.168.101:443 on ppp0)
22:21:15, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49964->46.19.168.101:443 on ppp0)
22:21:00, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49968->46.19.168.101:443 on ppp0)
22:20:59, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49969->46.19.168.101:443 on ppp0)
22:20:58, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:49964->46.19.168.101:443 on ppp0)
22:20:48, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:50011->46.19.168.101:443 on ppp0)
22:20:20, 03 Mar.
IN: BLOCK [5] Fragmented packet (TCP 173.194.34.151->86.130.199.115 fragment_offset=0)
22:19:38, 03 Mar.
IN: BLOCK [5] Fragmented packet (TCP 173.194.34.153->86.130.199.115 fragment_offset=0)
22:19:37, 03 Mar.
IN: BLOCK [5] Fragmented packet (IP 173.194.34.153->86.130.199.115 fragment_offset=1448)
22:18:09, 03 Mar.
(87091.420000) Admin login successful by 192.168.1.66 on HTTP
22:14:39, 03 Mar.
(86881.700000) Lease for IP 192.168.1.66 renewed by host Ross (MAC c0:d9:62:04:0c:f4). Lease duration: 1440 min
22:14:39, 03 Mar.
(86881.690000) Device connected: Hostname: Ross IP: 192.168.1.66 MAC: c0:d9:62:04:0c:f4 Lease time: 1440 min. Link rate: 130.0 Mbps
22:14:39, 03 Mar.
(86881.680000) Lease requested
22:14:39, 03 Mar.
ath0: STA c0:d9:62:04:0c:f4 IEEE 802.11: Client associated
22:14:39, 03 Mar.
ath0: STA c0:d9:62:04:0c:f4 IEEE 802.11: Client disassociated
22:12:30, 03 Mar.
BLOCKED 3 more packets (because of First packet is Invalid)
22:12:28, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:57381->90.216.129.135:8443 on ppp0)
22:12:26, 03 Mar.
BLOCKED 2 more packets (because of First packet is Invalid)
22:12:24, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:57378->90.216.129.135:8443 on ppp0)
22:12:24, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:57381->90.216.129.135:8443 on ppp0)
22:12:23, 03 Mar.
BLOCKED 2 more packets (because of First packet is Invalid)
22:12:22, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:57378->90.216.129.135:8443 on ppp0)
22:12:22, 03 Mar.
BLOCKED 3 more packets (because of First packet is Invalid)
22:12:21, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:57378->90.216.129.135:8443 on ppp0)
22:12:21, 03 Mar.
BLOCKED 11 more packets (because of First packet is Invalid)
22:12:20, 03 Mar.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:57381->90.216.129.135:8443 on ppp0)
22:12:19, 03 Mar.
(86742.030000) Lease for IP 192.168.1.66 renewed by host Ross (MAC c0:d9:62:04:0c:f4). Lease duration: 1440 min
22:12:19, 03 Mar.
(86742.030000) Device connected: Hostname: Ross IP: 192.168.1.66 MAC: c0:d9:62:04:0c:f4 Lease time: 1440 min. Link rate: 52.0 Mbps
22:12:19, 03 Mar.
(86742.020000) Lease requested
22:12:19, 03 Mar.
ath0: STA c0:d9:62:04:0c:f4 IEEE 802.11: Client associated
22:08:40, 03 Mar.
(86523.200000) Lease for IP 192.168.1.67 expired. MAC: 74:46:a0:6f:fd:98, host name: HP6FFD98
22:07:07, 03 Mar.
(86429.310000) CWMP: session completed successfully
22:07:06, 03 Mar.
(86428.990000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
22:07:02, 03 Mar.
(86424.730000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
22:07:02, 03 Mar.
(86424.720000) CWMP: Session start now. Event code(s): '2 PERIODIC,4 VALUE CHANGE'
22:07:00, 03 Mar.
(86422.900000) CWMP: Initializing transaction for event code 2 PERIODIC
**** I RETURN HOME NOW AND TRY TO START WORKING. NO PAGES WILL LOAD PROPERLY, DIALUP CONNECTION IT FELT LIKE
21:52:42, 03 Mar.
IN: BLOCK [16] Remote administration (TCP 218.77.79.34:51447->86.130.199.115:22 on ppp0)
21:25:12, 03 Mar.
IN: BLOCK [16] Remote administration (TCP 182.52.130.95:33686->86.130.199.115:80 on ppp0)
21:08:40, 03 Mar.
(82921.200000) NTP synchronization success!
20:52:19, 03 Mar.
IN: BLOCK [16] Remote administration (TCP 198.20.70.114:4183->86.130.199.115:80 on ppp0)
20:43:52, 03 Mar.
(81432.600000) Device disconnected: Hostname: Nelson2011-PC IP: 192.168.1.64 MAC: 00:22:5f:35:f4:80
tracert google.co.uk
Tracing route to google.co.uk [173.194.34.151]
over a maximum of 30 hops:
1     4 ms     2 ms     2 ms BThomehub.home [192.168.1.254]
2    20 ms    20 ms    21 ms 217.32.142.102
3    29 ms    94 ms    21 ms 217.32.142.126
4    27 ms    27 ms    27 ms 212.140.206.2
5    27 ms    27 ms    27 ms 31.55.165.169
6    28 ms    29 ms    27 ms 31.55.165.107
7    27 ms    26 ms    27 ms acc1-10GigE-7-3-0.mr.21cn-ipp.bt.net [109.159.25
0.98]
8     *        *        *     Request timed out.
9    34 ms    33 ms    33 ms peer1-xe2-0-0.telehouse.ukcore.bt.net [109.159.2
54.100]
10    34 ms    33 ms    33 ms 195.99.126.105
11    36 ms    34 ms    34 ms 209.85.252.188
12    45 ms    36 ms    35 ms 209.85.253.115
13    36 ms    35 ms    36 ms lhr14s21-in-f23.1e100.net [173.194.34.151]
Trace complete.

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This is not something we can help you with in a public forum.
You'll either have to call Adobe Customer Service in your region, or use web chat. Here's link to web chat. Enter a product name and problem area. Ignore all the links except the one that says something like, "Still have a problem?" Click that, and you'll get a link to web chat:
Contact Customer Care

Hi, i am from UAE. I buy iphone 4 yesterday but i cant able to activate. when i insert iphoone to itunes informing sim inserted but not appears to be supported. what can i do pplz help...........

Hi, i am from UAE. I buy iphone 4 yesterday but i cant able to activate. when i insert iphoone to itunes informing sim inserted but not appears to be supported. what can i do pplz help...........

From where did you buy the iphone?
What country?
What store?
An Apple store? Official Apple reseller?
Why do you think it is unlocked?

I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?

I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?

Thanks. Short of the sort of "generic" suggestions of restaring your system, if you haven't, and repairing disk permissions and verifying the disk, I don't have any advice right now. I'll do some research and see if I can come across anything. Meanwhile, someone else may have an idea.
Regards.

Internet, but not local, service always drops at same time each day. HELP!

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