Internet/Computer issues
My computer doesnt show up on my router as the name it shows up as some random number(not my ip) how can i fix this
It's not supposed to show up on the Router. Those Random numbers are either the MAC address of the network card, Wired or Wireless (they are different for each), or your Mac computer name is those numbers.
In any even the computer doesn't need to show up in the router settings, as long as the computer gets a valid IP address from the Router DHCP server.
Similar Messages
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My internet keeps freezing on me and I hane to constantlygo thru network diagnostics to reconnect. My provider insists this is a computer issue.
Can someone help???I agree with @sabretooth. The connection status showing 100Mbps is only the local Ethernet network speed and since your router uses the Wireless-G technology, then you can get a maximum of 54Mbps for the wireless network speed. This network speed is significant when communicating within the local network of the router but it is still the 10Mbps internet subscription speed that is used when sending and receiving data or information through the internet.
It seems you’re experiencing a dropping connection and it would be better to isolate the issue before buying another router. Connect a computer wired directly to your Arris modem and observe the connection. If connection is good then it will give you a hint that it’s a possible router issue. You can then press and hold the reset button on the router for 30 seconds, power cycle, reconfigure the internet connection and check if the problem persists. -
My iMac is not staying connected to the wireless internet. My provider tells me it's a computer issue and not their problems. Any suggestions?
Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 5
Reset the System Management Controller.
Step 6
Reset the PRAM.
Step 7
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 8
Make a "Genius" appointment at an Apple Store, or go to another authorized service center. -
Windows 7 has **bleep** terrible internet connectivy issues due to linksys router!!!
Well, its a really long story that lasts for a total of 6 months, and I solved some of the problems, but more just kept coming.I will tell you the problems I am having now, to shorten up the story. So In late Nov of 2009 I upgraded my toshiba windows vista 64-bit computer to windows 7 64-bit, with 4GB ram. So anyway, this computer is pretty good, fast, and I keep it in good care. However, internet connectivy issues are the only bad thing. From my 6 month experience with these ongoing internet issues, I have concluded that that problems now are: the computer cannot connect to the home network because authication has failed, but I KNOW for a fact the I typed in the secuity password to my network correctly and got all the secuity settings and network name correct!!! Secondly, I am having the ip conflict with another pc on my network, but I dont think this is the cause for preventing me from loading any pages on the internet, since I changed the ip address manuelly of the other pc to something else.
So right now I really only have that one problem. I figure this is due to miscommucations with my pc and the router. The weird thing is sometimes I am able to do everything on the internet with no problems, but only sometimes. This is what happens, I cannot connect to my network or get disconnected, my internet is very very slow, the pages will load but be blank.
I am using wireless, and roadrunner, so yes broadband.
I dont know the soluation really, but I do know that all the other computer and devices on my network(2 wireless pcs, one wired into the router, 2 ipods, a wii, xbox360) all connect great, but my computer is the only one that runs windows 7 and was made by toshiba.
Other information I need to tell you???
Please help me!
You will be making me very happy, and destroying my stress.
Thanks, and best regurads to you all struggling with issues or helping resolve them.
Solved!
Go to Solution.Thanks for the help guys, but I finally was able to buy a new router. All I know is linksys routers dont work so well, espeically bad with windows 7-
this is what my experiences would tell me. Anyway the new router works pretty good so far. I haven't been disconnected from the internet yet, so
that's a good sign.
Thanks, again.
p.s So I didn't try any of your guys methods of solving the issue, but thanks.
Message Edited by pleasehelpmefromnate on 01-17-2010 08:58 AM -
I got my mac pro in the middle of August. School started the week after. Internet was working perfectly fine at home. But at school, I never had a good connection. Sometimes on the good days I get a connection when I'm sitting at the exact spot in class I always sit at. It's ridiculous and it's frustrating. I invested my money into this laptop and I'm beginning to regret it. I thought it was the school's Internet, but I don't see Internet issues with other PC users. It's most frustrating on registration days and I'm trying to register for my classes before it gets taken, but again... Internet connection issues. It's random. Majority of the time, it doesn't work at all. I've done Network Diagnosis and turning WiFi off then turning it on again. I've done everything I could. I put my money on this laptop and it was a lot of money. I could have bought an 800 dollars laptop and I would have Internet connection anywhere on campus. So, I don't want to continue everyday to regret on buying this laptop every time I try to connect to the Internet at school or Starbucks or anywhere else. How do I fix this? What's the problem ?
At school, I heard this guy had a problem with Internet connections too and he owned a new mac book pro. He said something like Apple messed up on something, but he fixed it. If I knew mac book pro's had these issues I wouldn't have bought it in the first place. It's freezing on me every other day. It's ridiculous. But what concerns me the most is the Internet connection. So someone please tell me what can I do next to prevent the problem? Am I doing something wrong maybe?Hi Kevin,
I'm using an XLR input mic which is connected to the phantom power enabled XLR mic socket on a USB M-Audio M-Track. The M-Track is connected by USB to the Mac Pro - so effectively I've got an M-Audio USB soundcard with a mic input. I've also tried a microphone that is a straight XLR to USB cable (guessing with some soundcard chip buried in the usb plug) but that also yields the same effect of bad latency, intermittent quality, stuttering and repeating and echoing (without the speakers on during record so its not feedback).
The mic works absolutely fine with other recording applications I have on the mac at the moment - albeit non-adobe ones (tested it on the EasyAudioRecorder - and it lives up to its name. it's easy)
I will try with Audition and report back, but sitting here right now I can imagine it would work fine with audition too - it just seems to be the way premiere is set up for recording into the timeline is a bit sketchy. I'm willing to accept it might well be a quirk with the new Mac Pro trashcan - I'm not weighting all the woes on premiere.
Any thoughts or am I out of luck to sit with my fingers crossed for a fix in the next round of updates?
Nathan. -
I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues. Now getting error "You can only install one Adobe product at a time. Please complete the other installation before attempting to install ......." There is no other Adobe product installing. I have used the Adobe Cleaner Tool many times and uninstalled other Adobe Products but neither has worked. I have uninstalled/reinstalled this CD version of Dreamweaver several times when changing computers and after having computer issues. A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues. Please help.
A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.
Absolutely not. You are misinterpreting things. The activation check never happens when just running the installer, only much later. It means what it says - there is another "install" pending/ active on your system, meaning somewhere there is an (invisible) process still blocking things. Either way, since you haven't provided any real technical info, we can't advise specifically. if you are on Windows, you may want to check your task manager and terminate any setup.exe and msiexec.exe processes plus potentially may need to manually fix/ delete some registry keys. For anything beyond that you will have to be much more specific.
Mylenium -
i own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error. i am using copy and paste to prevent miss typing the code.
Hi Lawrence,
Please try the steps mentioned in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
Regards,
Rave -
TS1317 Internet Connectivity Issue - specifically with the DNS settings
Hi there,
I'm wondering if someone can help me resolve an internet connectivity issue on my MacBook Pro.
It appears to be a problem specifically with the DNS settings. I am connected to the internet but can only reach a website by typing in the IP address, not the domain name. The error messahe says: "Unable to resolve server's DNS address."
Regardless of whether I use Wifi, 3G modem or cable, i get the same error.
Operating System is Mac OSX Version 10.6.7
Please help!
ThanksIt sounds like your MacBook Pro has either incorrect or missing DNS IP address information in it network profile. Let's start with your wireless connection. You would find these in System Preferences > Network > Wi-Fi > Advanced > DNS tab
If your main Internet router is performing as the DHCP server, it would provide the DNS IP addresses (typically from your ISP) on this tab. You may have two or more addresses listed. If they are grayed, that means that the addresses are coming from the DHCP server.
In the following example screen shot, I am using DNS servers provided by OpenDNS. Notice that they are grayed as they are being provided by my main Internet router. Again, these should be either ones provided by your ISP or ones you purposely set up, like my OpenDNS ones. -
Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some software for $40.00. Help
Hi,
No, it was Apple. Last night the movie (Argo) was downloaded. It took about an hour, however it did not open.
I can watch the preview, but can't open it.
Thanks for your interest.
George -
Installing flash on non internet computer
I have the Master Collection on my computer, which
intentionally is not connected to the internet. I would like to
download flash and transfer it to my non internet computer, but the
way the flash download is set up, I don't have the option of
downloading it as an exe file and transferring that file to the
other computer. Surely there is a way of doing this. Plus why
doesn't the master collection include the flash player?
Frustrated.
Bob Hager
TextSure you do.. An EXE download is available via this technote:
http://www.adobe.com/go/tn_19166 -
I recently uninstalled itunes to work on other computer issues. I was told I would be able to reinstall itunes, and through my apple account retrieve all of my music. I just don't know how to do that. Can someone please help me? Thanks!
okay, I figured it out. But for anyone else with this same issue. Open up your itunes. On the panel, on the left hand side, click downloads. It won't show your old stuff, but on the botttom right hand side, there will be a button you can left click that reads "download previously purchased" and everything shows. You just select all and confirm download. YAY! Glad I got my music back :-) Hope this helps
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4S Verizon Network / Internet Connectivity Issues?
I have been having problems with what appears to be Verizon Network/Internet Connectivity issues. I am located in northern Colorado, using an iPhone 4S with a Mophie Air battery backup/case.
I am in a solid 4G area (even though the phone is 3G) and I have not had any problems with any connection issues, until last night. I still see three bars of 3G service on the phone indicator area...so it is decieving.
I can still recieve emails, text messages, and phone calls, but nothing that uses the internet will work. All apps seem to try to open and try to update, but the whizzy-wheel indicator just sits and spins until I get a "Network Error" message or a time out error of some kind. Most error pop-ups are saying to check the internet settings and try again. Ugh!
Also, since it seems to be trying to recognize the network all the time (even when all tasks are killed and nothing should be running), my battery is going down MUCH faster today! I took it off of the charger at 7am and it was down to 20% battery in only 4 hours! Then I turned on the battery backup, and it is quickly using that up too! At this rate my phone will be completely DEAD by the time I leave work today, and I haven't even used it for anything all day (except to try to connect to the web a few times - testing)!
I have tried the following so far to try to regain internet through the Verizon network, to no avail:
checked for software updates...phone was up to date with iOS 6.0.1
checked my firmware version (it is 3.0.04)
killed all background/running apps (with the home button double-click/hold icon/end)
"reset" my phone via a couple of methods (both the regular power off option and the force-power off option).
*228, option 2 (to reset Roaming)
cleared all data cache areas/cookies/etc.
Cellular data is set to "On"; Roaming is set to "On" for all options;
I have a 64GB device (57.3 usable capacity) of which I still show 46.2 available.
WiFi is set to "Off" (although I can use WiFi at home with no problem if I need to, but I shouldn't have to!)
Airplane Mode is set to "Off"; Restrictions are set to "Off"; Bluetooth is set to "Off"
Basically, there is NO REASON my phone should be having connection issues!
PLEASE HELP?!!I tried everything you did and more, i thought i had it working, but i got a voicemail today and when i went to open it earlier it just has the wheel loading forever and then says it cant onnect to voicemail. the searching does make it wear down the battery faster as well. i can get calls, texts etc, but i cant help but think there are a few bugs with the ios 6.01 software
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By process of elimination, I may have the right source of my problem, but may not!
Recently purchased a Time Capsule, primarily to replace my old Airport Extreme and extend its effective range within a new house. At the same time, I upgraded my iMac OS to Snow Leopard (so maybe this has caused a problem?!)
In the last few days have been having severe internet connectivity issues - either v slow speeds or so slow that Mail and/or Safari times out. My ISP tells me that their lines are working fine (I know they would say that, wouldn't they) and, admittedly, my old Powerbook (connected to the Airport network and onto the DSL router) is running Internet applications fine. So somthing seems to be wrong with the iMac or its setup.
Have run Network Diagnostics which tell me there's no problem (except it's still really slow!) and have obviously rebooted repeatedly (including the router and Time Capsule).
Any ideas?Hello AnaB4,
Welcome to the HP Support Forums!
I see that you are getting a message to connect to server to update ink levels when printing with the 8620. This has been an issue since the weekend, server problems have been noted as the cause. The only resolution I know of at this time is to follow the steps here: Re: How do I correct the date on my HP Envy 4500?, or keep hitting OK.
Cheers!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
Internet connectivity issues on Mac
I was wondering if there was any solution to an internet connectivity issue I'm having on a mac. It seemed to start when I purchased a new modem: an iPrimus AudioCodes MP252 wireless router. Basically the internet connection will either drop out or become stagnant/very slow. There have been no connection/speed issues on any Windows PC or laptop, but often when you try to use the internet on the mac it precipitates a network dropout, thus affecting the connection on Windows computers as well.
I'm trying to see if there's anything else that can be done besides taking it in to be serviced. ISP support hasn't been able to fix the issue, so perhaps it is some sort of compatibility issue between that particular modem and Apple Macs. Obviously the last resort is buying a new modem.
Modem: AudioCodes MP252 Series wireless router
Mac: Mac OS X Version 10.6.8Hi, some Modems/Routers only like Windows PCs, also see if QoS is running on it giving most resources to PCs.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.
If that doesn't work try changing channels on your Router. -
Possible internet routing issues driving me crazy!
I've somehow hit a problem accessing a particular favourite website and it seems I may have a routing issue.
I've spoken with a friend who is fairly network savvy and he's suggested I raise a case \ complaint with BT. I thought I'd use this forum to test if I'm missing something I could be doing to fix it before logging a problem with BT Helpdesk!
I've a BT Homehub 2 (Current firmware 4.7.5.1.83.3.5 (Type B) and I can access pretty much all websites I care to look at without any issue at all, however the site I read most days is now no longer viewable on any of my 2 PC's nor my iPhone. When I try to access it I get no error messages at all just a blank white page.
Doesn't matter if I try using IE or Firefox or Chrome browers it's the same result - I just see a blank white page.
The site in question www.celticquicknews.co.uk (or www.celticquicknews.com) and is definitely available, as I can access it when using a site such as http://www.free-internet-organization.tk/ on both my PC's and iphone so I know the web site is up and running and available for browsing but since Thursday lunchtime I've had no joy in being to access that particular site directly wihout resorting to using another middleman site to let me view it.
I have tweeted the guy who hosts the www.celticquicknews.co.uk site and he's said his site is fine but has numerous similar queries around BTINTERNET folks having the same issue as I'm reporting.
I run McAfee Internet Security and having disabled the various firewall \secure browsing functions no improvement still no joy.
I did successfully somehow connect directy to the illusive web site this morning (Sunday 1st May) on my iphone at around 10am, but by the time I boiled the kettle to have a coffeee and sit and read the site it became inaccessable again on my iphone and both my PC's! So what's going on?
www.celticquicknews.co.uk [217.174.253.143]
www.celticquicknews.com [217.174.253.143]
Homehub TCP\IP info is as below which I suspect is of value to the more techincal on the forum:
Broadband network IP address 109.152.154.29
Default gateway 217.32.142.102
Primary DNS 194.72.0.114
Secondary DNS 62.6.40.162
ADSL line status
Connection Information
Line state Connected
Connection time 0 days, 01:11:16
Downstream 15,978 Kbps
Upstream 1,144 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.5 Annex A
Latency type Interleaved
Noise margin (Down/Up) 5.2 dB / 6.0 dB
Line attenuation (Down/Up) 31.0 dB / 13.8 dB
Output power (Down/Up) 23.6 dBm / 1.7 dBm
C:\>tracert -d 217.174.253.143
Tracing route to 217.174.253.143 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.254
2 15 ms 15 ms 15 ms 217.32.142.102
3 18 ms 17 ms 16 ms 217.32.142.142
4 22 ms 22 ms 21 ms 213.120.163.26
5 22 ms 20 ms 21 ms 217.32.27.30
6 21 ms 21 ms 21 ms 217.32.27.178
7 22 ms 21 ms 21 ms 109.159.250.78
8 33 ms 35 ms 35 ms 109.159.250.13
9 28 ms 28 ms 29 ms 62.172.102.1
10 29 ms 28 ms 28 ms 195.66.224.98
11 33 ms 34 ms 33 ms 88.208.255.61
12 38 ms 32 ms 33 ms 88.208.255.102
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\>
I've reset my HH several times over the weekend and am baffled as to how I can somehow have 1 site excluded from my browsing options for no obvious reason other than a suspected internet routing issue.
My iPhone is on ORANGE and when disabling the wireless connection it too is unable to view the site in question so it's a real pain!
Not sure where to go to progress this so any help \ guidance is very much appreciated.......
Solved!
Go to Solution.Appreciate the help....been out for most of the day and checked in to see if any additional posts.
I tried pinging the site and it does seem to resolve OK and also tried accessing site via IP but same issue - blank white page.
>ping www.celticquicknews.co.uk
Pinging www.celticquicknews.co.uk [217.174.253.143] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Then tried the telnet command "telnet 217.174.253.143 80" and I do not get any errors and as suggested the command prompt goes blank but no matter what I type I get no errors or response from server 217.174.253.143.
My IP address has changed from this morning and sadly still same issue for me.
Internet connection configuration
Connection Information
Connection time
0 days, 10:05:37
Data Transmitted/Received (MB)
10.8 / 29.4
Broadband username
[email protected]
Password
Not configured
TCP/IP settings
Broadband network IP address
86.147.168.198
Default gateway
217.32.142.102
Primary DNS
194.72.0.114
Secondary DNS
62.6.40.162
The tracert comments make sense so that's helped me understand, thanks for checking that out.
So what's the best option for me? Am I wasting BT and my own time logging a case?
I'd not usually bother pursuing this for the sake of a single web site but I'm bemused how this has happened since last week?
Thanks again for all help and guidance.
PJ
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