Internet connect "authentication failed"

I'm sure there is an easy answer, and I am overlooking it. I have verified my passwords and connection settings, per the help menu suggestions, still I cant log onto the internet in my OSX, I keep getting the "authentication failed" mssg. I can only log in when I am in classic. What am I missing???? Help Please. This is just a new development, in the last two days. I have always been able to log on before. It is making me crazy!!!
imac Mac OS X (10.2.x)

An authentication error is issued from your ISP. It means either the username or password is incorrect. Usernames and passwords are case sensitive. You should check with your ISP to determine if they have made changes to their login protocol or check to be sure you are connecting to the right site (using a bad telephone number or not having a good connection.) Also, be sure you have selected the right modem script for your computer's modem.
Are you using an Intel Mac? I ask because you have posted in an Intel Mac forum but your computer information says you are using a PPC iMac with Jaguar. You should be sure to post in the correct forum for your problem. I'm posing this because you said you are using Classic, but Classic is not available on Intel Macs.

Similar Messages

Is it possible to turn off "Internet Connect / Authentication Failed" msgs

Greetings and thank you for your time.
My network connect is set up to automatically connect wirelessly or through Ethernet...this is fine.
However, every time I open my notebook or start it up,
If my computer cannot connect through those two, (airport is off/no cable attached) it constantly sends the pop-up message: "Internet Connect / Authentication Failed". 3 times over a period of 15min.
Is there any way to turn this warning off ?
I am not trying to access a connection & Mail/Safari are closed.
It makes it frustrating when you arrive at a meeting to start a presentation and you keep getting this popup that blocks all functions till you acknowledge it and click "ok".
Any suggestions other then turning off auto connect (which I appreciate when I do turn on Airport or plug in an ethernet cable.
Thank you for any support on this.
Best regards, T

Greetings T, and Welcome to the Discussions!
We just have to find what it is that's tying to connect/call home, and disable it.
Common examples are Network Time... Set Date & Time Automatically.
Software Update... Check for Updates...
Dashboard Widgits & Rss Feeds.
Automount Shares.
Mail automatically checking for Mail.
I( was thinking more when I started, but the Berr is...
If all that fails, maybe get Little Snitch, it tells you when a program tries to send info to the internet so you can see what's going on in the background!
http://www.obdev.at/products/littlesnitch/index.html

Internet Connect "Authentication Failed" message

Hello,
I apologie if I am in the wrong forum. This was my best guess.
Can anyone explain what the Internet Connect "Authentication Failed" message means. I have recently tried installing a software package called "Notebook" on my eMac PowerMac running 10.4.9. The machine accesses the net through a dial-up connection. Whenever I install the software I am okay until I shut down the machine. After this is cannot access the internet until I completely uninstall all components of "Notebook" and reenter my Network/Internet Connect password and restart a couple times.
I have not encountered the problem running the same software on another Mac–an iMac Intel based running the same system but with a DSL connection.
The support people and user forum at the Notebook website have no ideas that seem to help.
I have never encountered this message in years of happy use of this machine in various places. Is it keychain related? Permissions? I have only a limited idea of how to troubleshoot these issues since they've never come up before.
Any help would be much appreciated. I really need to use the software both at work and at home to justify it's purchase.
Yours,
Rick Kesler

What is the website address for this Notebook
software?
The Notebook program is from a company called CircusPonies and there website is circusponies.com,

Recent security update causes internet connection to fail

Ever since the most recent security update last week (2015-003?) my internet connection drops and won't come back until a restart. It appears to be connected but I cannot reach the web, regardless of the browser I choose. Any ideas?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Internet connect: Exporting 802.1x config to login window

Hi,
We are trying to setup our macbooks to login to our wireless network by authenticating against active directory. I've followed all the steps in the following article
http://docs.info.apple.com/article.html?artnum=303471
but as far as I can see internet connect is failing to export the 802.1x config to the login window as nothing is being added to the com.apple.loginwindow plist file and the login doesn't work.
Has anyone managed to do this?
Does anyone know the setting to manually add to the com.apple.loginwindow file to make it work?
Thanks
Louis
Macbook/Imac Mac OS X (10.4.10)

I am having the same problem at my university network. I believe it has something to do with this part of the article you quoted:
"Once configured, when a network user enters their user name and password at the Mac OS X login window, the system attempts to connect to the 802.1X network with the same user name and password. This connection is necessary to authenticate the user to a network server."
It's not perfectly clear, but it seems the username and password for the 802.1X connection must match the username and password at login. Lame, if you ask me.
I'm also having a different problem on my network: My wife and I have separate accounts on our Mac, and every time we switch between users the 802.1X disconnects for some reason. Very annoying, but I guess it has something to do with a genuine user authentication - not a computer authentication, if that makes sense.

My macbook air is not getting internet connection through our home wifi It was working fine yesterday until I took the Air out of the house and used it on another wifi connection.

My macbook air is not getting internet connection through our home wifi. It was working fine yesterday until I took the Air out of the house and used it on another wifi connection. One question is how to delete some of the networks that I don't use. Would too many networks cause the internet connection to fail?
Thanks.

Would too many networks cause the internet connection to fail?
It shouldn't but sometimes deleting the list of networks actually does solve the problem you are describing. Have you turned WiFi off and then back on on the computer?

Internet connection diagnostics

Hello,
I am trying to figure out what machine I am having problems with -- is it my computer (if so, hardware? software?), my router, etc.
Lately, my internet seems to be cutting out fairly regularly... for every 25 minutes of connection I get, there's about 5-10 minutes of non-connection. I'll be working in Safari 4, for example, and when I click a link, it will take a long time to load and finally the error page will appear. In Mail, the same thing. In iChat, though, I don't necessarily get an error message. Usually my buddy lists stay open and it just looks like people aren't responding to my IMs (however, on the other side, my buddies say that it looks like I've signed off).
The Airport icon does not change at all between the periods of connection and non-connection... it always shows 4 bars. It does switch between "Airport: On" and "Airport: Scanning..." -- I don't know if that is normal.
Please help me diagnose the problem! Thank you.

I am having the same problem and it is really driving me nuts. I have updated the firmware on my D-Link router, I have purchased the Little Snitch program because I had heard it would help, I have turned off IPv6, and still nothing.
I just purchased this computer about a month ago and it seems like I am running the network diagnostics every 15 minutes to repair my wireless connection. I can't figure out why this is happening.
I am open to any and all suggestions. I have read in other forums that people are having similar problems. I switched from a PC to a Mac in hopes of having the best machine possible yet something as vital as an internet connection keeps failing.
Please help.

WIFI connection issue: After upgrading to Yosemite, I lose my connect in SOAS, university of London. Overtime, it rejects me as Authentication fails in this network. Even the school technicianer cannot fix. I wonder how to downgrade or any solution?

After upgrading to Yosemite, I lose my connect in SOAS, university of London. Overtime, it rejects me as Authentication fails in this network. Even the school technicianer cannot fix. I wonder how to downgrade or any solution? I never encounter this issue with Mavericks or the one before.

I also have the internet diagnostic report, but it is nonsense to me to read it.

Toshiba EXCITE Pro - WIFI connection. Authentication failed after update

Hello.
Just received this Tablet.
Everything seemed ok while updating to the latest version (did that first to solve the heat problems).
After the last update *i lost my WIfi connection. Authentication failed* (didnt change something - was connecting - updating ok 1 minute before the last update).
After that i started testing ,Wps connection , No security Wifi etc etc.
*Finally at a random time (and with the initial settings) i got connected*. After i shut down the tablet the same problem occured.
After doing the same things again i finally got connected and this time it seems to be ok, even after i shut down the tablet.
However this is frustrating.
Maybe you have to sort this out?
I have seen and other people returning this tablet after having this problem.
It is not a hardware problem since its working ok before the update.
Of course tried factory reset twice.
Hope i dont have this problem again, *but i am informing in hope that you fix this in a future update.*

Toshiba sent me the fix for this. Figured I would use Facebook and they sorted a solution straight away.
It requires a complete reset. Not the soft reset from within Android.
I'll post it here as they will check through moderation I guess.
Thanks for sending a private message Ben. For us to get this resolved for you we would advise to perform a reset from the Android system recovery menu, to do the reset please follow these steps:
The reset process will delete any data, settings, and applications on your tablet. You must have a backup of any data you wish to keep before proceeding.
1. Make sure the tablet is off and not in standby.
2. Hold down the Volume Up and Power buttons simultaneously until the two Android icons appear.
3. Use the volume buttons to select the white box on the right.
4. Once selected, press the power button.
5. Use the volume buttons to select wipe cache partition and then press the power button.
6. Select Yes and press the power button.
7. Use the volume buttons to select wipe data/factory reset and then press the power button.
8. Select Yes and press the power button.
9. The tablet will now reset.
If you have any issues after the reset please get back to us as soon as possible!
Its been working well ever since. I guess the cache clean part might be the main one. You'll have to select the reboot yourself as I did at the end.
Might be best to use Facebook i'll see if I can find my post as the response was quick and efficient unlike their responses in here. I.e nowt from them so far.
They needed my name and serial numbers probably to log problems etc.
Message was edited by: bensimmo

I'm trying to connect through the FTP client Filezilla. When I try to login with the wizard, it gives me a "503 Failure of Data Connection" reply; when I attempt to login myself, it gives me a "530 Login Authentication Failed." HELP!!!

My current softward is: Mac OS X Lion 10.7.5 (11G63)
When I attempt to use the Filezilla connection wizard I get the following message:
Connecting to probe.filezilla-project.org
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.7.1.1
Response: 230 logged on.
Checking for correct external IP address
Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Checking for correct external IP address
IP 27.0.19.56 ch-a-bj-fg
Response: 200 OK
PREP 52470
Response: 200 Using port 52470, data token 1871898076
PORT 27,0,19,56,204,246
Response: 200 PORT command successful
LIST
Response: 150 opening data connection
Response: 503 Failure of data connection.
Server sent unexpected reply.
Connection closed
When I attempt to login Host/Username/Password myself I get the following message:
Status:          Resolving address of amyhoney.com
Status:          Connecting to 184.168.54.1:21...
Status:          Connection established, waiting for welcome message...
Response:          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:          220-You are user number 12 of 500 allowed.
Response:          220-Local time is now 04:05. Server port: 21.
Response:          220-This is a private system - No anonymous login
Response:          220 You will be disconnected after 3 minutes of inactivity.
Command:          USER 5475****
Response:          331 User 5475**** OK. Password required
Command:          PASS ********************
Response:          530 Login authentication failed
Error:          Critical error
Error:          Could not connect to server
Now before anyone points out the obvious: my username and password are correct. I've already gone through changing them so I know they are.
Additionally, I've pretty much tried EVERYTHING I've read online, from messing with "terminal" (and subsequently the FTP and STFP options) to changing the sharing options and turning on file sharing/remote management as well as just turning off my Firewall completely.
Now I've used Filezilla before when I first published my site and everything worked fine. My site is published through Wordpress so most of my editing was done through simply logging into my "wp-login." I recently changed the theme and in order to change the header image in that theme I have to do it through my "wp-content" folder, which means I need to use Filezilla. I feel like a complete moron right now considering I've had my site for about a year and can't even doing something this simple.
I've read that the newer version of Lion/Mountain Lion don't support automatice FTP anymore, which (as I mentioned prior) I attempted to fix through Terminal. However, nothing I do seem to do works.
Can someone walk me through fixing this? And I do mean 'walk me through'. I'm not a tech-savvy nerd who knows all the lingo, I just know the basics so sorry if my ignorance offends you.
HELP!!

First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.

Internet connection failing dozens of times daily for weeks now

My computer's connection to the Airport Express base station has no problems at all. But the internet connection goes out literally dozens of times a day (at no predictable schedule); this has been happening for almost a month. I originally thought the problem was with the internet provider, but I'm now beginning to think that either my settings are wrong, or that I have a corrupt file somewhere. Here are the details:
I connect via a cable modem (Time Warner - Road Runner). I know people have had problems with Time Warner, so I assumed that was the issue; however I've had 3 service calls and they've checked signal strength inside and out, and swapped out the modem and the cables. I don't think it is simply problems in our geographic area (i.e. greater Los Angeles) due to the fact that the Internet fails sometimes 40-50 times daily, and the problem began when I upgraded from an old Airport base station to a brand new Airport Express about a month ago.
The airport/internet connection is shared 3 ways: two MacBook Pro computers and one iPhone. My Airport's internet settings are as follows:
Configure IPv4 using DHCP.
DNS Servers: 66.75.160.63 and 66.75.160.64 (note I have already tried swapping these for OpenDNS -- this did NOT solve the problem)
Domain name: socal.rr.com
DHCP Client ID: [blank]
Ethernet WAN port: Default-Automatic
Connection Sharing: Share a Public IP address
DHCP Beginning Address: 10.0.1.2
Ending Address: 10.0.1.200
DHCP Lease: 4 hours
NAT settings are all unchecked
One of the main reasons I believe that the problem is with my computer's settings or a corrupt file is that I can fix the problem whenever the Internet "goes down" almost 100% of the time by doing the following: after loading Airport Utility, I make ANY trivial change (i.e. changing the DHCP lease from 4 hours to 5 hours) and then click UPDATE to refresh the Airport base station. This fixes the problem almost 100% of the time. But then, anywhere from 10 minutes to 3 hours later, the Internet connection goes down again. [Unplugging the power from the modem, waiting 30 seconds, and plugging it back in ALSO fixes the problem almost 100% of the time, until it goes out again a little while later.]
I can't think of what else to try -- but any advice would be greatly appreciated -- it's impossible for us to work with the Internet constantly going out throughout the day, every day.
Thank you!

I had a similar issue with a local fiber provider in Loma Linda, CA. Internet connection with a new Airport Extreme was fast but with drops at regular intervals every day. Resetting the airport fixed the problem but there was one difference, even a direct connection through ethernet cord to the gateway also failed at regular intervals.
After trying everything, the problem was fixed by asking the fiber service provider to switch the port the wire from my home was connected to at a central box somewhere in my neighborhood.
Good Luck!

TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off.

How do i wipe my old phone if it can no longer connect to the internet? I enter my passcode and apple id, but 'verification fails' as there is no internet connection???

how do i wipe my old phone if it can no longer connect to the internet? I enter my passcode and apple id, but 'verification fails' as there is no internet connection???

Hi, JTCW33.
Thank you for visiting Apple Support Communities.
If you still have possession of the iPhone you wish to wipe, here are a couple articles that will walk you through the process.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you no longer have access to your device, it will need to be connected to the Internet in order to remote wipe the device.
iCloud: Erase your device
http://support.apple.com/kb/ph2701
Cheers,
Jason H.

Internet connection failed to configure DHCP ipv6 on Small business server 2008

1. disabled ipv6 on nic and RESTARTED SERVER....
2. realizing i did a mistake, i renabled ipv6 on nic after that
3. now fix my network gives error report DHCP not configured properly for IPV6
4. ipv4 has fixed ip address (192.168.43.9), router ip 192.168.43.254, i chose dynamic ip assignment for ipv6 (not sure should be static or dynamic).
5. Fixed my network assigned fixed ip address automatically but failed to fix error DHCP for ipv6 for the network.
6. i also tried internet connection wizard, which fails reporting error Internet connection wizard cannot configure dhcp for ipv6 sbs 2008. this
error is received after click NEXT button on successfully server and router ip on Detecting Router and configuration page.
Although I am not using IPV6 but server may be using it. Can someone please please help me.
thanks

Hi,
I can find that there is a
same thread that you posted in the forum. I had replied it. Please check if can help you. Just remind that please reboot when uncheck IPv6 option and monitor the result. Meanwhile, please check if can find some relevant issue when you run
SBS 2008 BPA.
In addition, please refer to the following thread and skip the DHCP check, then run the wizard. Please check
if this wizard can be ran completely. If run successfully, then enable the DHCP
again.
SBS
2011 is detecting DHCP on my network after I disable it and i cant continue setup
Hope this helps.
Best regards,
Justin Gu

"Authentication failed" - exceeding Airport Extreme's max users with less than 10 devices connected?

I am running an Airport Extreme with two Airport Expresses on my network. There are two macbook pros, two iphones, two ipads, a PS3 and a chromecast in the household, a max of probably 5 or 6 of which are turned on at any given time. Normally everything works perfectly, but occasionally my wife or I will get an "authentication failed" message while trying to log onto our home network, and after wasting time resetting the router, checking settings, etc, the only sure fire way to reconnect seems to be to make sure the chromecast and a couple of the iphones are turned off.
If I remember correctly, the max number of connections to an airport extreme is 50? Obviously not ideal but it shouldn't be refusing connections when 6 or 7 devices are trying to hook up. We have had the same issue when firends come to visit. I can't find any obvious problems in the airport setup, and I have my DHCP range set from xx.xx.xx.2 to 200.
Any ideas?

is it the same device generating the error
i have had up to 40 devices on a single extreme maybe with 10 actively working others when needed with no issue

Internet connect "authentication failed"

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