Internet connection "Does not detect a dial tone" ????

Help!
I have not been able to connect to the internet on my imac G5 for the last couple of weeks. I have tried the usual connect and restart computer and have spoken to my ISP who say it's not to do with them. The message 'does not detect a dial tone' comes up when i try and connect via the modem. I am now at a loss as to what to do. It does appear to be a Mac problem (having spoken to Mac support aswell), but short of re-installing the OS i am not sure what action to take next.
Any help would be greatly appreciated.
Thanks in advance

Welcome to Apple Discussions
Noticed you are running Panther on an iMac G5? Is that correct?
What are your external modem settings in your System Preferences>Network/TCP/IP and modem panels? What changed in your system just prior to your not being able to connect to the Internet?
Short of reinstalling the OS, you can reapply the combo update for the particular version of OS X you are running.
Please post back.

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Testing steps taken - notice that changes in ipconfig/all output is IPv6 related...
1. Router set to factory defaults and re-configured.
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4. Cable Modem send light goes out - all network access from client computers ceases.
5. WHS cable disconnected from router - all client network traffic starts working and continue to work for several days without WHS connected.
6. IPconfig of Vista SP2 client computer taken:
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Computer
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : roc.mn.charter.com
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-1E-8C-2B-1B-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:4b86:9d9a:0:7535:633a:5ca9:b7be(Preferred) ******
   Temporary IPv6 Address. . . . . . : 2002:4b86:9d9a:0:740d:b08d:72f5:a267(Preferred) ******
   Link-local IPv6 Address . . . . . : fe80::7535:633a:5ca9:b7be%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.225(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.224
   Lease Obtained. . . . . . . . . . : Sunday, December 27, 2009 10:29:48 AM
   Lease Expires . . . . . . . . . . : Tuesday, December 29, 2009 10:29:46 PM
   Default Gateway . . . . . . . . . : fe80::225:9cff:febe:e726%10
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 251666060
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-F7-21-EE-00-1E-8C-2B-1B-8D
   DNS Servers . . . . . . . . . . . : 192.168.1.254
                                       24.159.193.40
                                       68.115.71.53
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:10eb:520:3f57:fe1e(Preferred)
   Link-local IPv6 Address . . . . . : fe80::10eb:520:3f57:fe1e%11(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
7. WHS server cable plugged into router - send light on cable modem goes out - all connectivity ceases - client ipconfig taken (IPv6 Deprecated?)
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Computer
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : roc.mn.charter.com
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-1E-8C-2B-1B-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Temporary IPv6 Address. . . . . . : 2002:4b86:9d9a:0:740d:b08d:72f5:a267(Deprecated) ******
   IPv6 Address. . . . . . . . . . . : 2002:4b86:9d9a:0:7535:633a:5ca9:b7be(Deprecated) ******
   Link-local IPv6 Address . . . . . : fe80::7535:633a:5ca9:b7be%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.225(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.224
   Lease Obtained. . . . . . . . . . : Sunday, December 27, 2009 10:29:48 AM
   Lease Expires . . . . . . . . . . : Tuesday, December 29, 2009 10:29:46 PM
   Default Gateway . . . . . . . . . : fe80::225:9cff:febe:e726%10
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 251666060
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-F7-21-EE-00-1E-8C-2B-1B-8D
   DNS Servers . . . . . . . . . . . : 192.168.1.254
                                       24.159.193.40
                                       68.115.71.53
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
8. Wait a few seconds to see if there are changes - client ipconfig taken (no IPv6 address - DHCP lease time extended 1 second?)
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Computer
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : roc.mn.charter.com
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-1E-8C-2B-1B-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7535:633a:5ca9:b7be%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.225(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.224
   Lease Obtained. . . . . . . . . . : Sunday, December 27, 2009 10:29:48 AM
   Lease Expires . . . . . . . . . . : Tuesday, December 29, 2009 10:29:47 PM
   Default Gateway . . . . . . . . . : fe80::225:9cff:febe:e726%10
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 251666060
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-F7-21-EE-00-1E-8C-2B-1B-8D
   DNS Servers . . . . . . . . . . . : 192.168.1.254
                                       24.159.193.40
                                       68.115.71.53
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
9. WHS server -"hard" rebooted - wait for WHS to come up and stabilize - all connectivity works (including to WHS server) - client ipconfig taken (IPv6 is back - DHCP lease time reduced 1 second?)
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Computer
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : roc.mn.charter.com
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-1E-8C-2B-1B-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:4b86:9d9a:0:7535:633a:5ca9:b7be(Preferred) ******
   Temporary IPv6 Address. . . . . . : 2002:4b86:9d9a:0:740d:b08d:72f5:a267(Preferred) ******
   Link-local IPv6 Address . . . . . : fe80::7535:633a:5ca9:b7be%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.225(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.224
   Lease Obtained. . . . . . . . . . : Sunday, December 27, 2009 10:29:48 AM
   Lease Expires . . . . . . . . . . : Tuesday, December 29, 2009 10:29:46 PM
   Default Gateway . . . . . . . . . : fe80::225:9cff:febe:e726%10
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 251666060
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-F7-21-EE-00-1E-8C-2B-1B-8D
   DNS Servers . . . . . . . . . . . : 192.168.1.254
                                       24.159.193.40
                                       68.115.71.53
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . : roc.mn.charter.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:60:1612:3f57:fe1e(Preferred)
   Link-local IPv6 Address . . . . . : fe80::60:1612:3f57:fe1e%11(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
10. Remote into WHS server - WHS Server ipconfig taken (IPv6 not configured)
Windows IP Configuration
Host Name . . . . . . . . . . . . : Server1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : roc.mn.charter.com
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : roc.mn.charter.com
Description . . . . . . . . . . . : SiS191 1000/100/10 Ethernet Device
Physical Address. . . . . . . . . : 00-0A-E4-86-A1-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.229
Subnet Mask . . . . . . . . . . . : 255.255.255.224
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
                                    24.159.193.40
                                    68.115.71.53
Lease Obtained. . . . . . . . . . : Tuesday, December 29, 2009 7:11:50 AM
Lease Expires . . . . . . . . . . : Wednesday, December 30, 2009 7:11:50 AM
11. Unplug WHS server cable from router - for network stability until this issue is fixed.
I know very little about IPv6 - but this looks like it is IPv6 related - is it? Any ideas as to next steps?
Note:
1. I can't remove IPV6 from all clients - the configuration of one client computer is not under my control.
2. I am thinking of either setting the WHS server to a static IP address - or enabling IPv6 on it - but it would be great to be working from a position of knowledge that blindly trying things...any isight would be appreciated...
Thanks,
Message Edited by userid99999 on 01-01-2010 02:00 PM

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I live in Europe ,So Be persistent and don't give up ! Aug. 2013

Photo Downloader does not detect Thunderbolt connection. Help!

I am using Bridge CS5.1 on MacBook OSX 10.8.3. I bought a Seagate Thunderbolt Adapter which works with 2.5" eSATA hard drives (Seagate Backup Plus). Instead of connecting a 2.5" eSATA to this Thunderbolt Adapter to my Mac, I am doubling this thunderbolt connection as a CF card reader by swapping the eSATA portable drive with a CF to eSATA Adapter instead. Photo Downloader does not detect anything connected through thunderbolt!?
When the CF card or portable drive is connected via the TB adapter, it appears in Bridge and Finder. The Canon's Image Browser (Memory Card Utility) detects only the CF card (not the portable drive) as a Camera and downloads the images from the CF card via the thunderbolt adapter with no issues. I would prefer Bridge to download the images due how the folder names are created by Bridge. (I have been using Bridge for few years now and dont want to change the naming convention. Can't seem to find a way for Canon to name it exactly the same as Bridge. It does YYYY_MM_DD amd I cant get rid of the underscores in Canon's software)
How can I get Photo Downloader (File: Get Photos from Camera...) on Bridge CS5.1 to detect the Thunderbolt connection as a Camera?
Excuse my messy desk, here's a pic of the set up with the CF card plugged into the CF to eSATA adapter : and onto the Seagate TB Adapter. and the TB cable goes into the Mac

It works perfectly well. My issue is getting Adobe Bridge 5.1 to recognise the CF card via thunderbolt in photo downloader.
Despite having bought a MacPro just a few months ago I still have no Thunderbolt connection so i can't confirm this.
I do know Photodownloader has not changed a bit since it was presented long time ago and definitively needs a lot of improvement.
It is very possible that Photodownloader is not capable detecting thunderbolt connections and Canon software doing so does almost proof APDL does not do so.
You can try to dive in the user library (by default hidden, use menu Go and press option to reveal it) and in the folder preferences find and delete the Photodownloader plist file manual.
restart photodownloader and try again.
The other option is to use a USB 3.0 or Firewire (both also pretty fast).
The third option is to use Bridge itself for renaming the files you imported manual. Using the sort order creation date and batch rename use the option for shot date (yymmdd-number or other info) and either organize with stacks or create folders.
There is also a nice app (not free but cheap called 'big mean folder machine" from the same team that offers 'A better finder rename'.
Both offer plenty of options that makes life easier, such as producing folders with specific naming and order in no time

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