Internet connection in Bangkok, Thailand won't hook up to Macs?

My daughter is studying abroad this semester in Bangkok, and has paid extra to have internet access to her room but can't get her Mac to hook up to their "old school" internet. She says she needs a floppy drive and Windows in order to make it work, but that's about the only information she knows. Has anyone heard of this or have any suggestions around this? She is able to go wireless at her school, but the internet connection in her apt. is the one giving us trouble. It seems strange that she wouldn't be able to hook up to the internet just because she has a Mac, but that's what she's been told.
Any suggestions???
Thanks!

I believe the configuration settings are put (preconfigured) on the floppy which has probably been configured for Windows only. What your daughter needs is the actual configuration settings (like e.g. if this is a dial-in modem connection she would need the phone number that the modem should call, the account name, etc.).
So if the people in Bangkok are willing to give her that info, she could manually configure her Mac to connect to the internet.
Maybe this link could help if a modem connection is needed :
http://docs.info.apple.com/article.html?artnum=106717
iBook G4   Mac OS X (10.4.7)  

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