Internet connection is through airport extreme is not connected

internet connection through airport extreme is not connected maybe there is a problem setting it up

Is it possible that using a Netgear Router connected
to the AE (which is also a router if I understand
correctly) could cause connection problems ?
Yes.
Ensure that that the AEBS is configured to not distribute IP addresses.
Also ensure that the AEBS is on a different channel to the DG834G.
iFelix

Similar Messages

  • My airport extreme will not connect to the Internet

    My airport extreme will not connect to my toshiba router. I connected it to my office internet this morning but when I hooked it up at home it simply will not connect. I have tried resetting all the settings and have had no luck. It did work once upon a time. I currently have my airport express hooked up so I know there is connectivity.

    I could never figure it out after trying everything I could and going to the genius bar I ended up just purchasing another extreme.  The really funny thing is that I can set up a network between the two and it works fine.  I am using it at work now with out any problems so I guess there is really no loss :-?

  • I have a new Panasonic TV with wireless capabilities.  When I connect via my AirPort Extreme to Netflix connection is lost after about 5 minutes.  How to rectify.

    I have a new Panasonic TV with wireless capabilities.  When I connect via my AirPort Extreme and access  Netflix the connection is lost after about 5 minutes.  I have moved the AirPort, shut down all other computers that use AirPort for wireless connection.  How to rectify?

    Andrea Z. wrote:
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  • Airport Extreme bs not connecting to internet through ethernet network

    I live in a dormitory at a school. I have a network jack in the wall of my apartment that connects me to the rest of the school network and the internet. I have an Apple airport music thing that plugs into the wall socket and delivers wireless network and internet access to my apartment.
    I also have a new airport extreme base station that I set up by using the wizard set-up software. My computer sees the base station. The network connection software says I have a strong network connection. But I can't access any service either on the local network or the internet.
    Any thoughts about what I should change in the base station set-up to make it talk to the rest of the world?

    I fixed it myself.
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  • Airport extreme n not connecting to the internet but green light is on

    Original configuration worked until a few days ago like this... Cable modem (RCA Digital by Comcast Model DHg535-2) ran into airport extreme N... into a D-Link DGS-2208 8 port switch... off to 8 different macs / printers/apple tv's/ and wireless macbook pro. Perfect.
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    Step one - connect to internet through direct line cable model. WORKS
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    Bunce

    The problem may be when you switch what is connected to the modem by just unplugging and replugging devices.
    Any time you change network configuration, you should perform a complete power recycle of all of the network equipment to make sure that they are both "recognized" and initialized properly.
    Please try the following:
    o Power-down the modem, 802.11n AirPort Extreme Base Station (AEBSn), D-Link switch, & computer(s)/printer(s). Wait at least 10-15 minutes. Order is not critical.
    o While the power is off, reconfigure your network to include the AEBSn.
    o Power-on the modem; wait at least 10-15 minutes.
    o Power-on the AEBSn; wait at least 5-10 minutes.
    o Power-on the D-Link switch; wait at least 5 minutes.
    o Power-on the computers/printers.

  • New AirPort Extreme will not connect to internet

    Purchased AirPort Extreme to replace older D Link 655 router. All of my Apple gear has been plug and play except this
    Extreme router.  I cannot get an internet connection to save my soul.  I tried connecting thru both my MacBook Pro and my HP Pavilion dv6.  I just assumed I could move the ethernet cord from the DIR-655 to the AirPort and all would be fine.  Not so.  I have reset, unplugged and restarted so many times I lost count.  Nothing works.  What am I doing wrong.  I even swapped out at store where I bought thinking I had defective router.  any ideas?  My wife works from home and I really need a better router with greater reach and thought this was it.  Please help.

    Simply restarting the modem will not always allow it to reset correctly so that it will issue a new valid IP address to the AirPort Extreme.
    Power off the cable modem completely for at least 30 minutes....longer will not hurt. Be sure to unplug the power cord from the back of the modem or unplug the power cord at the AC wall jack. If the modem has an easily accessible battery, pull the battery.
    Power off the AirPort Extreme as well.
    After the modem power down period, insure that the Ethernet cable from the modem is connected to the WAN "O" port on the AirPort Extreme. Reinstall the modem battery if it was installed previously.
    Power up the modem and let it run for 10 minutes by itself.
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  • Airport Extreme will not connect to Internet

    Just purchased an Airport Extreme Base Station (AEBS) to upgrade old Netgear router.  Netgear was working perfect with both wired and wireless internet.  My ISP is a rural internet high-speed wireless company.  It is not DSL/Cable or Satellite, requires an antenna on a tower, can try to find out more details if it helps. Previous settings were referenced on the old router and DHCP is used to identify what is static IP provided by company. 
    After several attempts at installing AEBS: green light is on, wireless network is successfully created, but internet cannot be accessed in either wired or wireless mode on any device.  Interestingly, the IP address that the AEBS uses DHCP to find is DIFFERENT from the IP address found by the old router.  I have tried several different configurations of the manual setup, including manually entering the IP address, but when I try this, it also asks for a router address and nothing I put in seems to satisfy the utility's requirements.
    I played with so many settings and restarted my computer so many times that each time I try things, I reset the AEBS to default and start from scratch.  I've done this about 10 times.
    I'm at a loss.  ISP wants nothing to do with this because the old router works, I would like to use the apple product (with some express(es) to extend range), but I'm unable to get this to function.
    Any help would be appreciated.
    I am not running a Mac desktop, if it matters.  Using the airport utility for windows on home-built PC.  No device will work, however, having tried wifi on iPhone, iPad, Laptop and other desktop.

    I hope this helps. I don't own an Airport Extreme but an Airport Express and here is what I did:
    Perform a Factory Reset, by disconnecting the AE, once unplugged proceed to push the Reset Button and then, without releasing the button, plug it again to the power source and wait a few secs till the lighs begin to blink. Now you can release the Reset Button.
    After that, the Airport Utility should detect it. Here is what you have to do. As you want to use it as Router, you have to:
    1.- Click on: Manual Setup
    2.- Fill your data for the Airport Extreme, like password to access it and the name of the base station
    3.- On the Wireless tab, select Create Wireless Network and allow the security on it and key to access it and all the wireless variables you want to include.
    4.- Allow Wireless and Ethernet clients to be able to connect and make an updation of your configuration
    Note:  If you are going to use multiple clients for wireless, then you have to go to the Internet button at the top of Airport Utility and select DHCP to distribute the IPs manually.
    That should be all from Airport Utility. The other side you have to check is your Windows configuration.
    I hope this helps. If not, please share more details after you try step by step the instructions I pasted here.

  • Airport Extreme 5ghz not connecting to internet?

    Hello, I just installed a new Airport Extreme in Bridge mode to be a wireless AP for my FIOS setup. I have found that the 5Ghz wireless seems to not connect to the internet. If I switch my iphone to the 2.4Ghz wireless it connected to the internet just fine, but if I connect to the 5Ghz wireless I have a strong connection to the Airport but no connection to the web. My 2nd Gen Apple tv had the same connection issue as the iphone so that has been leading me to look at the Airport as the issue. Has anyone else seen this or have any ideas.
    Thank you

    I fixed it myself.
    It was not a computer related problem. We have a network registration procedure that I forgot to do before the internet works.

  • Existing files on drive connected to latest Airport Extreme do not show up, however files copied over the air to the drive do. Any ideas?

    I have the latest Airport Extreme with a Seagate drive connected. I copied files to the drive while it was connected to my MacBook Pro. The files do not show up when connected to the AE, but they appear when connected to the Macbook, Files copied over the network to the drive appear. The drive is formatted HFS+.

         After playing with this for the last few days, I found a solution. Under the "Disks" tab in Airport Utility, the "Secure Shared Disks" drop down needs to be set to "With device password". Mine was set to "With acounts", which even after correct authentication, none of the files would appear.
         Another interesting note:  The files that I could see, the ones I copied over the network, do not appear now. I can copy over new files, and they show up, but the ones copied prior to changing the "Secure Shared Disks" option, do not.

  • New AirPort Extreme will not Connect to iPhone 5

    I just upgraded my old AirPort to an AirPort Extreme.  Everything seems to be working fine, except my iPhone 5 will not connect to the new Airport.  When it is selected as the new wifi option, the connection wheel just spins and spins and it will not connect to the wifi.

    Reset the airport to factory and start over.
    The Factory Reset universal
    Unplug your TC/AE. Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
    Release reset.
    If it doesn’t flash rapidly you have released reset at some point and try again.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    In the new setup, keep all names short, no spaces and pure alphanumeric.
    eg AEgen6 for base station name.
    Since you have issues with wireless name the bands differently.. AE24ghz and AE5ghz
    Set no security to begin with.. Set 2.4ghz to channel 11, 6, 1 in that order.
    Once the iphone connects.. please set WPA2 Personal security with a pure alphanumeric password of 10-20 characters.

  • My mac connects to my airport extreme but not my iPhone or iPod Touch? I have tried to reset it but still nothing

    I need help!
    My airport has recently decided to not connect to my ipod touch or iphone 4s
    It will however still connect to my macbook pro, and ipad 2
    If anyone could tell me what to do to fix this i would be greatful
    I have hard reseted it, restored it to factory settings and tried changing the passwords
    Thanks to anyone that can help

    If you have completed all Apple troubleshooting steps with no change, more than likely your iPhone has a hardware problem. call AppleCare or make an appointment at an Apple store if there is one nearby.

  • New powerbook - airport extreme does not connect after Tiger update

    Hi guys,
    I see a lot of people are having problems with airport right now. I just got a new powerbook that worked fine with Panther, went online without a hitch. I downloaded a couple of software updates but don't know which. Then I installed the Tiger software and since then the computer does not connect. It show a wifi signal but tells me it can't connect etc.
    Any ideas,
    Thanks
    Sabina

    Hi Sabina,
    I had the samething happen to me. I talked to tech support and they just had me click on the blue apple at the top- go to software updates- than I ran that...there was an update in there that corrected my problem. and I have been able to get get back my network!!
    so give that a try.
    ~Janet

  • Connects to Airport extreme but not to internet

    Whenever I close my laptop and reopen, I lose internet connection thru the airport extreme and I won't get it back. It seems that I will have connection to the Airport Extreme, but not the internet.
    Sometimes what fixes it is turning the airport off and then on again (sometimes multiple times). Usually restarting the computer fixes it (but not always).
    What happens is this (viewing Sysprefs/network/airport/network status and "internet connect"): the internet connect will report connecting...then will announce "connected", but show no "time elapsed" at the same time the Net status will read "airport is connected to ..network...with it's own IP address and may or may not be connected to the internet" And I won't be.
    Then, when it starts working again (after the abovementioned turning off/on) it will start counting time elapsed, then in Net Status it will say "airport connected to ..network. you are connected to the internet via airport."
    Also, whenever I use "internet connect" to turn the airport off, when I turn it back on again I will not have internet access, just the messages I list above. The "strenth meter" will say my signal is good (which it should be) and it says I am connected but doesn't show "elapsed time" nor will I have actual internet access.
    Again, restarting the computer will usually work (less often, logging out then back in).
    Another strange symptom-- When I hit the "disconnect" button under the airport section of "internet connect" it disconnects, then reconnects immediately. When I hit the disconnect button w/ in the Sysprefs/network/airport...etc, it does nothing but bring to the front window the "internet connect" window. So the only way to "disconnect" is to turn off the airport (which results in the above problem).
    Side note--I am in the habit of turning off the airport (not the base, but from the computer) when I don't plan on using it for security-- am I being excessively paranoid? I do have my firewall in operation. Should I just leave it (being the airport) on all the time (in your humble opinion?
    Sorry if this makes no sense or rambles, it is now 5:30 am and She Who Must Be Obeyed will be getting up in about an hour wanting to know if I fixed the computer yet. I'm tired.
    Thank you in advance.
    17" powerbook 1.5 PPc G4   Mac OS X (10.3.9)  
    17" powerbook 1.5 PPc G4   Mac OS X (10.3.9)  

    Try the following:
    Delete Preferred Network(s)
    - System Preferences > Network > AirPort > Configure
    - In the "By default, join:" pull-down menu, select "Preferred networks"
    - Delete the network(s) you regularly use from the list
    Delete AirPort Keychain Entries
    - Launch the "Keychain Access" application located in Applications/Utilties.
    - Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
    - Restart, or log out then back in.
    Add Preferred Network(s)
    - System Preferences > Network > AirPort > Configure
    - In the "By default, join:" pull-down menu, select "Preferred networks"
    - Add the preferred network(s) using the "+" button.
    - Restart or log out then back in.

  • No Email Clients through Airport extreme

    Hi All,
    I am currently running Snow Leopard on 5 machines 2 connected to the Airport Extreme via ethernet connected to a comcast cable modem. 3 via wireless. these are: 2 Macbook Pros and 1 iMac 27" these 3 are all in bridge mode the other 2 are iMac 20" and a Mac Mini all with updated software.
    the problem is all can connect to the interneet but not to the email clients on all machine via IMAP.
    The AE is running in WAN mode with auto DHCP provided via the modem. is there an easy solution which i am not seeing.

    I'm having a similar problem. Can't access e-mail (as well as my website only) through the airport express, but can access both through ethernet cable.

  • Airport extreme unable to connect to new router

    We just received a new router from our cable company. The old router worked with our airport extreme just fine.  After hooking up the new router the airport extreme could not connect to it.  I received the following error "error occurred while trying to access the apple wireless device.  Make sure your connection is valid Error -6753" So then I tried to power off and reset the Airport extreme.  The button was stuck on my reset button.  I did figure that out and was able to click the button.  But even if I would hear the audible click when i held down the reset button the amber light never flashed rapidly?  Not sure what else to do.  I have turned off the modem, unplugged the router, plugged them back in. etc.   I just don't know where to go from here.
    Thanks!
    jodi

    Were you able to get the AirPort Extreme to reset back to factory default settings, as LaPastenague detailed?
    The amber light needs to flash rapidly for about 6-8 seconds during the process to indicate that the reset is taking place correctly. Once you release the reset button, the light will stay solid amber for 15-20 seconds or so, then change to slow blinking amber.
    We are a bit confused as well, since in your first post you mention that you received a new router from the cable company, then later in the post, you mention that you have a (separate?) modem.
    In the most recent post, you mention that you have a new modem. Is the new router from the cable company the same device as the new modem?  Or, do you have a new modem and another new router in addition to the AirPort Extreme?
    Can you clarify on exactly what devices that you have? Make and model numbers would help. We know that you have an AirPort A1408.

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