Internet connection on 5S, 7.1.1

I'm about ready to throw this POS in the river and switch to a Galaxy. I am on my home wifi. Most webpages won't load, facebook app won't load older posts, other apps that use internet connection take forever, IF they load then. On top of that, places where I have never had any trouble with service (both data and cellular) will just drop out and take 15-20 minutes to reconnect. It's very frustrating to pay for this technology and it work like crap.
Anyone else notice this??
Oh, by the way, my laptop and iphone 4S with ioS6 both work great.

I can help but need more info. Are you setting up ICS (Interent connection sharing) or setting up
DHCP server on your W2K server. Let me know

Similar Messages

  • Internet Connection Became Slow after Introduction of Cisco ASA 5505 to the Network

    I configured a Cisco ASA 5505 (Version Cisco Adaptive Security Appliance Software Version 7.2(3)
    Device Manager Version 5.2(3)
    in transparent firewall mode and inserted after Cisco 1700 router. However, the internet connection became very slow and users are compaining that they cannot load any pages.
    My setup looks like:
    Internet --> Cisco 1700 --> Cisco ASA 5505 --> LAN
    The license information is:
    Licensed features for this platform:
    Maximum Physical Interfaces : 8
    VLANs                       : 3, DMZ Restricted
    Inside Hosts                : Unlimited
    Failover                    : Disabled
    VPN-DES                     : Enabled
    VPN-3DES-AES                : Enabled
    VPN Peers                   : 10
    WebVPN Peers                : 2
    Dual ISPs                   : Disabled
    VLAN Trunk Ports            : 0
    This platform has a Base license.
    The flash activation key is the SAME as the running key.
    My running-config looks like:
    ASA Version 7.2(3)
    firewall transparent
    hostname ciscoasa
    domain-name default.domain.invalid
    enable password 8Ry2YjIyt7RRXU24 encrypted
    names
    interface Vlan1
    nameif inside
    security-level 100
    no shut
    interface Vlan2
    nameif outside
    security-level 0
    no shut
    interface Ethernet0/0
    switchport access vlan 2
    no shut
    interface Ethernet0/1
    no shut
    interface Ethernet0/2
    no shut
    interface Ethernet0/3
    no shut
    interface Ethernet0/4
    no shut
    interface Ethernet0/5
    no shut
    interface Ethernet0/6
    no shut
    interface Ethernet0/7
    no shut
    passwd 2KFQnbNIdI.2KYOU encrypted
    regex urllist1 ".*\.([Ee][Xx][Ee]|[Cc][Oo][Mm]|[Bb][Aa][Tt]) HTTP/1.[01]"
    regex urllist2 ".*\.([Pp][Ii][Ff]|[Vv][Bb][Ss]|[Ww][Ss][Hh]) HTTP/1.[01]"
    regex urllist3 ".*\.([Dd][Oo][Cc]|[Xx][Ll][Ss]|[Pp][Pp][Tt]) HTTP/1.[01]"
    regex urllist4 ".*\.([Zz][Ii][Pp]|[Tt][Aa][Rr]|[Tt][Gg][Zz]) HTTP/1.[01]"
    regex domainlist1 "\.facebook\.com"
    regex domainlist2 "\.diretube\.com"
    regex domainlist3 "\.youtube\.com"
    regex domainlist4 "\.vimeo\.com"
    regex applicationheader "application/.*"
    regex contenttype "Content-Type"
    ftp mode passive
    dns server-group DefaultDNS
    domain-name default.domain.invalid
    access-list outside_in extended permit ip any any
    access-list inside_mpc extended permit tcp any any eq www
    access-list inside_mpc extended permit tcp any any eq 8080
    pager lines 24
    mtu outside 1500
    mtu inside 1500
    ip address 192.168.1.254 255.255.255.0
    icmp unreachable rate-limit 1 burst-size 1
    no asdm history enable
    arp timeout 14400
    access-group outside_in in interface outside
    route outside 0.0.0.0 0.0.0.0 192.168.1.1 1
    timeout xlate 3:00:00
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout uauth 0:05:00 absolute
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart
    telnet timeout 5
    ssh timeout 5
    console timeout 0
    class-map type regex match-any DomainBlockList
    match regex domainlist1
    match regex domainlist2
    match regex domainlist3
    match regex domainlist4
    class-map type inspect http match-all BlockDomainsClass
    match request header host regex class DomainBlockList
    class-map type regex match-any URLBlockList
    match regex urllist1
    match regex urllist2
    match regex urllist3
    match regex urllist4
    class-map inspection_default
    match default-inspection-traffic
    class-map type inspect http match-all AppHeaderClass
    match response header regex contenttype regex applicationheader
    class-map httptraffic
    match access-list inside_mpc
    class-map type inspect http match-all BlockURLsClass
    match request uri regex class URLBlockList
    policy-map type inspect dns preset_dns_map
    parameters
      message-length maximum 512
    policy-map type inspect http http_inspection_policy
    parameters
      protocol-violation action drop-connection
    class AppHeaderClass
      drop-connection log
    match request method connect
      drop-connection log
    class BlockDomainsClass
      reset log
    class BlockURLsClass
      reset log
    policy-map global_policy
    class inspection_default
      inspect dns preset_dns_map
      inspect ftp
      inspect h323 h225
      inspect h323 ras
      inspect netbios
      inspect rsh
      inspect rtsp
      inspect skinny
      inspect esmtp
      inspect sqlnet
      inspect sunrpc
      inspect tftp
      inspect sip
      inspect xdmcp
    policy-map inside-policy
    class httptraffic
      inspect http http_inspection_policy
    service-policy global_policy global
    service-policy inside-policy interface inside
    prompt hostname context
    Cryptochecksum:8ab1a53df6ae3c202aee236d6080edfd
    : end
    Could the slow internet connection be due to license limitations? Or is there something wrong with my configuration?
    Please see the configuration and help.
    Thanks

    I have re-configured the ASA 5505 yesterday and so far it's working fine. I am not sure if the problem will re-appear later on. Anyways here is my sh tech-support
    ciscoasa# sh tech-support
    Cisco Adaptive Security Appliance Software Version 7.2(3)
    Device Manager Version 5.2(3)
    Compiled on Wed 15-Aug-07 16:08 by builders
    System image file is "disk0:/asa723-k8.bin"
    Config file at boot was "startup-config"
    ciscoasa up 14 hours 16 mins
    Hardware:   ASA5505, 256 MB RAM, CPU Geode 500 MHz
    Internal ATA Compact Flash, 128MB
    BIOS Flash M50FW080 @ 0xffe00000, 1024KB
    Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0)
                                 Boot microcode   : CNlite-MC-Boot-Cisco-1.2
                                 SSL/IKE microcode: CNlite-MC-IPSEC-Admin-3.03
                                 IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04
    0: Int: Internal-Data0/0    : address is 001f.9ee8.ffa2, irq 11
    1: Ext: Ethernet0/0         : address is 001f.9ee8.ff9a, irq 255
    2: Ext: Ethernet0/1         : address is 001f.9ee8.ff9b, irq 255
    3: Ext: Ethernet0/2         : address is 001f.9ee8.ff9c, irq 255
    4: Ext: Ethernet0/3         : address is 001f.9ee8.ff9d, irq 255
    5: Ext: Ethernet0/4         : address is 001f.9ee8.ff9e, irq 255
    6: Ext: Ethernet0/5         : address is 001f.9ee8.ff9f, irq 255
    <--- More --->
    7: Ext: Ethernet0/6         : address is 001f.9ee8.ffa0, irq 255
    8: Ext: Ethernet0/7         : address is 001f.9ee8.ffa1, irq 255
    9: Int: Internal-Data0/1    : address is 0000.0003.0002, irq 255
    10: Int: Not used            : irq 255
    11: Int: Not used            : irq 255
    Licensed features for this platform:
    Maximum Physical Interfaces : 8        
    VLANs                       : 3, DMZ Restricted
    Inside Hosts                : Unlimited
    Failover                    : Disabled
    VPN-DES                     : Enabled  
    VPN-3DES-AES                : Enabled  
    VPN Peers                   : 10       
    WebVPN Peers                : 2        
    Dual ISPs                   : Disabled 
    VLAN Trunk Ports            : 0        
    This platform has a Base license.
    Serial Number: JMX1211Z2N4
    Running Activation Key: 0xaf0ed046 0xbcf18ebf 0x80b38508 0xba785cc0 0x05250493
    Configuration register is 0x1
    Configuration has not been modified since last system restart.
    <--- More --->
    ------------------ show clock ------------------
    18:32:58.254 UTC Tue Nov 26 2013
    ------------------ show memory ------------------
    Free memory:       199837144 bytes (74%)
    Used memory:        68598312 bytes (26%)
    Total memory:      268435456 bytes (100%)
    ------------------ show conn count ------------------
    1041 in use, 2469 most used
    ------------------ show xlate count ------------------
    0 in use, 0 most used
    ------------------ show blocks ------------------
      SIZE    MAX    LOW    CNT
         0    100     68    100
    <--- More --->
         4    300    299    299
        80    100     92    100
       256    100     94    100
      1550   6174   6166   6174
      2048   1124    551    612
    ------------------ show blocks queue history detail ------------------
    History buffer memory usage: 2136 bytes (default)
    ------------------ show interface ------------------
    Interface Internal-Data0/0 "", is up, line protocol is up
      Hardware is y88acs06, BW 1000 Mbps
    (Full-duplex), (1000 Mbps)
    MAC address 001f.9ee8.ffa2, MTU not set
    IP address unassigned
    18491855 packets input, 11769262614 bytes, 0 no buffer
    Received 213772 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops, 0 demux drops
    18185861 packets output, 11626494317 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 late collisions, 0 deferred
    <--- More --->
    0 input reset drops, 0 output reset drops
    input queue (curr/max packets): hardware (0/0) software (0/0)
    output queue (curr/max packets): hardware (0/55) software (0/0)
      Control Point Interface States:
    Interface number is unassigned
    Interface Internal-Data0/1 "", is administratively down, line protocol is up
      Hardware is 88E6095, BW 1000 Mbps
    (Full-duplex), (1000 Mbps)
    MAC address 0000.0003.0002, MTU not set
    IP address unassigned
    18184216 packets input, 11625360131 bytes, 0 no buffer
    Received 206655 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 switch ingress policy drops
    18490057 packets output, 11768078777 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    Interface Loopback0 "_internal_loopback", is up, line protocol is up
      Hardware is VirtualMAC address 0000.0000.0000, MTU 1500
    IP address 127.1.0.1, subnet mask 255.255.0.0
    <--- More --->
      Traffic Statistics for "_internal_loopback":
    1 packets input, 28 bytes
    1 packets output, 28 bytes
    1 packets dropped
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
      Control Point Interface States:
    Interface number is 28
    Interface config status is active
    Interface state is active
    Interface Vlan1 "inside", is up, line protocol is up
      Hardware is EtherSVI
    MAC address 001f.9ee8.ffa2, MTU 1500
    IP address 192.168.1.254, subnet mask 255.255.255.0
      Traffic Statistics for "inside":
    7742275 packets input, 903584114 bytes
    10645034 packets output, 10347291114 bytes
    184883 packets dropped
          1 minute input rate 320 pkts/sec,  35404 bytes/sec
          1 minute output rate 325 pkts/sec,  313317 bytes/sec
    <--- More --->
          1 minute drop rate, 17 pkts/sec
          5 minute input rate 399 pkts/sec,  59676 bytes/sec
          5 minute output rate 483 pkts/sec,  503200 bytes/sec
          5 minute drop rate, 9 pkts/sec
      Control Point Interface States:
    Interface number is 1
    Interface config status is active
    Interface state is active
    Interface Vlan2 "outside", is up, line protocol is up
      Hardware is EtherSVI
    MAC address 001f.9ee8.ffa3, MTU 1500
    IP address 192.168.1.254, subnet mask 255.255.255.0
      Traffic Statistics for "outside":
    10750090 packets input, 10432619059 bytes
    7541331 packets output, 870613684 bytes
    109911 packets dropped
          1 minute input rate 328 pkts/sec,  313770 bytes/sec
          1 minute output rate 301 pkts/sec,  32459 bytes/sec
          1 minute drop rate, 2 pkts/sec
          5 minute input rate 485 pkts/sec,  503789 bytes/sec
          5 minute output rate 387 pkts/sec,  57681 bytes/sec
          5 minute drop rate, 2 pkts/sec
      Control Point Interface States:
    Interface number is 2
    <--- More --->
    Interface config status is active
    Interface state is active
    Interface Ethernet0/0 "", is up, line protocol is up
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex(Full-duplex), Auto-Speed(100 Mbps)
    Available but not configured via nameif
    MAC address 001f.9ee8.ff9a, MTU not set
    IP address unassigned
    10749794 packets input, 10630700889 bytes, 0 no buffer
    Received 2506 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops
    3 switch ingress policy drops
    7541070 packets output, 1028190148 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    Interface Ethernet0/1 "", is up, line protocol is up
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex(Full-duplex), Auto-Speed(100 Mbps)
    <--- More --->
    Available but not configured via nameif
    MAC address 001f.9ee8.ff9b, MTU not set
    IP address unassigned
    7741977 packets input, 1064586806 bytes, 0 no buffer
    Received 211282 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops
    0 switch ingress policy drops
    10644663 packets output, 10543362751 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    Interface Ethernet0/2 "", is down, line protocol is down
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex, Auto-Speed
    Available but not configured via nameif
    MAC address 001f.9ee8.ff9c, MTU not set
    IP address unassigned
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants
    <--- More --->
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops
    0 switch ingress policy drops
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    Interface Ethernet0/3 "", is down, line protocol is down
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex, Auto-Speed
    Available but not configured via nameif
    MAC address 001f.9ee8.ff9d, MTU not set
    IP address unassigned
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops
    0 switch ingress policy drops
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    <--- More --->
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    Interface Ethernet0/4 "", is down, line protocol is down
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex, Auto-Speed
    Available but not configured via nameif
    MAC address 001f.9ee8.ff9e, MTU not set
    IP address unassigned
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops
    0 switch ingress policy drops
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    <--- More --->
    Interface number is unassigned
    Interface Ethernet0/5 "", is down, line protocol is down
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex, Auto-Speed
    Available but not configured via nameif
    MAC address 001f.9ee8.ff9f, MTU not set
    IP address unassigned
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops
    0 switch ingress policy drops
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    Interface Ethernet0/6 "", is down, line protocol is down
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex, Auto-Speed
    Available but not configured via nameif
    <--- More --->
    MAC address 001f.9ee8.ffa0, MTU not set
    IP address unassigned
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 L2 decode drops
    0 switch ingress policy drops
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    Interface Ethernet0/7 "", is down, line protocol is down
      Hardware is 88E6095, BW 100 Mbps
    Auto-Duplex, Auto-Speed
    Available but not configured via nameif
    MAC address 001f.9ee8.ffa1, MTU not set
    IP address unassigned
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    <--- More --->
    0 L2 decode drops
    0 switch ingress policy drops
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 babbles, 0 late collisions, 0 deferred
    0 lost carrier, 0 no carrier
    0 rate limit drops
    0 switch egress policy drops
      Control Point Interface States:
    Interface number is unassigned
    ------------------ show cpu usage ------------------
    CPU utilization for 5 seconds = 12%; 1 minute: 11%; 5 minutes: 11%
    ------------------ show cpu hogging process ------------------
    Process:      Dispatch Unit, NUMHOG: 1, MAXHOG: 133, LASTHOG: 140
    LASTHOG At:   04:45:59 UTC Nov 26 2013
    PC:           8be0f7
    Traceback:    8bed19  8bf553  302b87  3030a5  2fad69  7674bf  75ca16
                  c6251d  c62a4c  c62f6c  75c653  767820  797f64  769c85
    <--- More --->
    ------------------ show process ------------------
        PC       SP       STATE       Runtime    SBASE     Stack Process
    Mwe 00c9bb24 01bb8700 013e3250          0 01733fc8 15616/16384 emweb/cifs
    Lwe 001072ac 0176f9c4 013e32d0          0 0176d9f0 8132/8192 block_diag
    Mrd 00223a67 01783d5c 013e33b0     314854 0177be18 25752/32768 Dispatch Unit
    Msi 00f82847 01b07b84 013e3250        229 01b05bc0 7984/8192 y88acs06 OneSec Thread
    Mwe 0011b1a5 01b09cfc 013e3250          0 01b07d88 7864/8192 Reload Control Thread
    Mwe 00120606 01b1260c 013e5258          0 01b10988 7256/8192 aaa
    Mwe 001486aa 01b19404 013e5ae8          0 01b15450 16020/16384 CMGR Server Process
    Mwe 0014c3c5 01b1b4d4 013e3250          0 01b19570 7968/8192 CMGR Timer Process
    Lwe 002227a1 01b239b4 013ee360          0 01b219f0 7524/8192 dbgtrace
    Mwe 004e1ba5 01b29c34 013e3250        157 01b27d50 6436/8192 eswilp_svi_init
    Mwe 01064b1d 01b4a7f4 013e3250          0 01b48890 7848/8192 Chunk Manager
    Msi 008b61b6 01b52d54 013e3250        230 01b50da0 7856/8192 PIX Garbage Collector
    Lsi 00ecb6ac 01b54e94 013e3250         12 01b52ec0 7552/8192 route_process
    Mwe 008a5ddc 01b5dc04 0133b430          0 01b5bc40 8116/8192 IP Address Assign
    Mwe 00acb779 01b60604 01346e10          0 01b5e640 8116/8192 QoS Support Module
    Mwe 0091eba9 01b6275c 0133c530          0 01b60798 8116/8192 Client Update Task
    Lwe 01083c8e 01b656d4 013e3250     123088 01b63770 7840/8192 Checkheaps
    Mwe 00acfd7d 01b6b824 013e3250        623 01b69ad0 3476/8192 Quack process
    Mwe 00b2a260 01b6dad4 013e3250         22 01b6bbf0 7364/8192 Session Manager
    Mwe 00c55efd 01b78564 031d0478          4 01b74a50 14768/16384 uauth
    <--- More --->
    Mwe 00be3c9e 01b7aaec 0135c010          0 01b78b28 7524/8192 Uauth_Proxy
    Mwe 00c52759 01b80e0c 01361770          0 01b7ee88 7712/8192 SMTP
    Mwe 00c3f7b9 01b82eec 01361710          0 01b80fa8 7412/8192 Logger
    Mwe 00c3fd26 01b8502c 013e3250          0 01b830c8 7492/8192 Thread Logger
    Mwe 00f62272 01b9596c 013ac520          0 01b939c8 7188/8192 vpnlb_thread
    Msi 00b4097c 01c598c4 013e3250        190 01c578f0 8000/8192 emweb/cifs_timer
    Msi 005bd338 017a909c 013e3250      25855 017a7108 7412/8192 arp_timer
    Mwe 005c76bc 01b486e4 013fba50      20643 01b46770 7348/8192 arp_forward_thread
    Mwe 00c5a919 023fa5fc 013619e0          0 023f8648 7968/8192 tcp_fast
    Mwe 00c5a6e5 023fc624 013619e0          0 023fa670 7968/8192 tcp_slow
    Mwe 00c754d1 0240d42c 013628a0          0 0240b478 8100/8192 udp_timer
    Mwe 0019cb17 01b404a4 013e3250          0 01b3e530 7984/8192 CTCP Timer process
    Mwe 00efe8b3 0308c15c 013e3250          0 0308a208 7952/8192 L2TP data daemon
    Mwe 00efef23 0308e194 013e3250          0 0308c230 7968/8192 L2TP mgmt daemon
    Mwe 00eea02b 030c62ac 013a5c10         43 030c2338 16244/16384 ppp_timer_thread
    Msi 00f62d57 030c82f4 013e3250        264 030c6360 7924/8192 vpnlb_timer_thread
    Mwe 001b96e6 01b7cbbc 01b1e9c8          1 01b7ac48 7728/8192 IPsec message handler
    Msi 001c9bac 01b8d4dc 013e3250       2917 01b8b548 7648/8192 CTM message handler
    Mwe 00af93b8 031465b4 013e3250          0 03144640 7984/8192 ICMP event handler
    Mwe 00831003 0314a724 013e3250        387 031467b0 16100/16384 IP Background
    Mwe 0021b267 031a83c4 013123c0         31 03188450 123488/131072 tmatch compile thread
    Mwe 009f2405 03290044 013e3250          0 0328c0c0 16072/16384 Crypto PKI RECV
    Mwe 009f305a 03294144 013e3250          0 032901e0 16040/16384 Crypto CA
    Mwe 0064d4fd 01b3e24c 013e3250          8 01b3c2f8 7508/8192 ESW_MRVL switch interrupt service
    <--- More --->
    Msi 00646f5c 032c134c 013e3250    3059378 032bf448 7184/8192 esw_stats
    Lsi 008cbb80 032dc704 013e3250          3 032da730 7908/8192 uauth_urlb clean
    Lwe 008afee7 034a0914 013e3250        197 0349e9b0 6636/8192 pm_timer_thread
    Mwe 0052f0bf 034a35ac 013e3250          0 034a1648 7968/8192 IKE Timekeeper
    Mwe 00520f6b 034a8adc 0132e2b0          0 034a4e38 15448/16384 IKE Daemon
    Mwe 00bf5c78 034ac7ac 01360680          0 034aa7f8 8100/8192 RADIUS Proxy Event Daemon
    Mwe 00bc32de 034ae79c 034dcbe0          0 034ac918 7208/8192 RADIUS Proxy Listener
    Mwe 00bf5e0f 034b099c 013e3250          0 034aea38 7968/8192 RADIUS Proxy Time Keeper
    Mwe 005aac4c 034b3154 013fb980          0 034b1250 7492/8192 Integrity FW Task
    M*  008550a5 0009fefc 013e33b0       3183 034e3b20 24896/32768 ci/console
    Msi 008eb694 034ed9d4 013e3250       2370 034ebc40 6176/8192 update_cpu_usage
    Msi 008e6415 034f7dac 013e3250       1096 034f5eb8 6124/8192 NIC status poll
    Mwe 005b63e6 03517d1c 013fbd10       1963 03515d78 7636/8192 IP Thread
    Mwe 005becbe 03519e4c 013fbcb0          3 03517e98 7384/8192 ARP Thread
    Mwe 004c2b36 0351befc 013fbae0          0 03519fe8 7864/8192 icmp_thread
    Mwe 00c7722e 0351e06c 013e3250          0 0351c108 7848/8192 udp_thread
    Mwe 00c5d126 0352008c 013fbd00          0 0351e228 7688/8192 tcp_thread
    Mwe 00bc32de 03a6982c 03a5ee18          0 03a679b8 7512/8192 EAPoUDP-sock
    Mwe 00266c15 03a6b614 013e3250          0 03a699e0 7032/8192 EAPoUDP
    Mwe 005a6728 01b27b94 013e3250          0 01b25c30 7968/8192 Integrity Fw Timer Thread
    -     -        -         -      47686621    -         -     scheduler
    -     -        -         -      51253819    -         -     total elapsed
    ------------------ show failover ------------------
    <--- More --->
    ERROR: Command requires failover license
    ------------------ show traffic ------------------
    inside:
    received (in 51429.740 secs):
    7749585 packets905087345 bytes
    67 pkts/sec17013 bytes/sec
    transmitted (in 51429.740 secs):
    10653162 packets10355908020 bytes
    40 pkts/sec201026 bytes/sec
          1 minute input rate 412 pkts/sec,  51803 bytes/sec
          1 minute output rate 475 pkts/sec,  522952 bytes/sec
          1 minute drop rate, 24 pkts/sec
          5 minute input rate 399 pkts/sec,  59676 bytes/sec
          5 minute output rate 483 pkts/sec,  503200 bytes/sec
          5 minute drop rate, 9 pkts/sec
    outside:
    received (in 51430.240 secs):
    10758403 packets10441440193 bytes
    42 pkts/sec203021 bytes/sec
    transmitted (in 51430.240 secs):
    7548339 packets872053854 bytes
    <--- More --->
    63 pkts/sec16037 bytes/sec
          1 minute input rate 479 pkts/sec,  523680 bytes/sec
          1 minute output rate 387 pkts/sec,  46796 bytes/sec
          1 minute drop rate, 3 pkts/sec
          5 minute input rate 485 pkts/sec,  503789 bytes/sec
          5 minute output rate 387 pkts/sec,  57681 bytes/sec
          5 minute drop rate, 2 pkts/sec
    _internal_loopback:
    received (in 51430.740 secs):
    1 packets28 bytes
    0 pkts/sec0 bytes/sec
    transmitted (in 51430.740 secs):
    1 packets28 bytes
    0 pkts/sec0 bytes/sec
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Aggregated Traffic on Physical Interface
    <--- More --->
    Ethernet0/0:
    received (in 51431.740 secs):
    10758462 packets10640075825 bytes
    42 pkts/sec206042 bytes/sec
    transmitted (in 51431.740 secs):
    7548383 packets1029818127 bytes
    63 pkts/sec20023 bytes/sec
          1 minute input rate 485 pkts/sec,  537048 bytes/sec
          1 minute output rate 395 pkts/sec,  54546 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 485 pkts/sec,  511723 bytes/sec
          5 minute output rate 387 pkts/sec,  65495 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Ethernet0/1:
    received (in 51433.570 secs):
    7749780 packets1066328930 bytes
    67 pkts/sec20064 bytes/sec
    transmitted (in 51433.570 secs):
    10653359 packets10552787020 bytes
    40 pkts/sec205006 bytes/sec
          1 minute input rate 419 pkts/sec,  59621 bytes/sec
          1 minute output rate 480 pkts/sec,  533950 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 399 pkts/sec,  67618 bytes/sec
    <--- More --->
          5 minute output rate 482 pkts/sec,  511073 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Ethernet0/2:
    received (in 51434.730 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
    transmitted (in 51434.730 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Ethernet0/3:
    received (in 51434.730 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
    transmitted (in 51434.730 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
    <--- More --->
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Ethernet0/4:
    received (in 51434.870 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
    transmitted (in 51434.870 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Ethernet0/5:
    received (in 51434.870 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
    transmitted (in 51434.870 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
    <--- More --->
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Ethernet0/6:
    received (in 51435.010 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
    transmitted (in 51435.010 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Ethernet0/7:
    received (in 51435.010 secs):
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
    transmitted (in 51435.010 secs):
    <--- More --->
    0 packets0 bytes
    0 pkts/sec0 bytes/sec
          1 minute input rate 0 pkts/sec,  0 bytes/sec
          1 minute output rate 0 pkts/sec,  0 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 0 pkts/sec,  0 bytes/sec
          5 minute output rate 0 pkts/sec,  0 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Internal-Data0/0:
    received (in 51435.510 secs):
    18513901 packets11784250044 bytes
    25 pkts/sec229023 bytes/sec
    transmitted (in 51435.510 secs):
    18207269 packets11641332179 bytes
    19 pkts/sec226078 bytes/sec
          1 minute input rate 891 pkts/sec,  595715 bytes/sec
          1 minute output rate 863 pkts/sec,  588935 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 885 pkts/sec,  584035 bytes/sec
          5 minute output rate 870 pkts/sec,  580393 bytes/sec
          5 minute drop rate, 0 pkts/sec
    Internal-Data0/1:
    received (in 51436.010 secs):
    18207323 packets11641364184 bytes
    <--- More --->
    19 pkts/sec226076 bytes/sec
    transmitted (in 51436.010 secs):
    18513954 packets11784281987 bytes
    25 pkts/sec229022 bytes/sec
          1 minute input rate 855 pkts/sec,  575808 bytes/sec
          1 minute output rate 884 pkts/sec,  582339 bytes/sec
          1 minute drop rate, 0 pkts/sec
          5 minute input rate 869 pkts/sec,  578350 bytes/sec
          5 minute output rate 883 pkts/sec,  581924 bytes/sec
          5 minute drop rate, 0 pkts/sec
    ------------------ show perfmon ------------------
    PERFMON STATS:    Current      Average
    Xlates               0/s          0/s
    Connections         17/s          6/s
    TCP Conns            8/s          2/s
    UDP Conns            7/s          2/s
    URL Access           0/s          0/s
    URL Server Req       0/s          0/s
    TCP Fixup            0/s          0/s
    TCP Intercept        0/s          0/s
    HTTP Fixup           0/s          0/s
    <--- More --->
    FTP Fixup            0/s          0/s
    AAA Authen           0/s          0/s
    AAA Author           0/s          0/s
    AAA Account          0/s          0/s
    ------------------ show counters ------------------
    Protocol     Counter                     Value   Context
    IP           IN_PKTS                  168960   Summary
    IP           OUT_PKTS                 169304   Summary
    IP           TO_ARP                       61   Summary
    ------------------ show history ------------------
    ------------------ show firewall ------------------
    Firewall mode: Transparent
    ------------------ show running-config ------------------
    <--- More --->
    : Saved
    ASA Version 7.2(3)
    firewall transparent
    hostname ciscoasa
    enable password
    names
    interface Vlan1
    nameif inside
    security-level 100
    interface Vlan2
    nameif outside
    security-level 0
    interface Ethernet0/0
    switchport access vlan 2
    interface Ethernet0/1
    interface Ethernet0/2
    <--- More --->
    interface Ethernet0/3
    interface Ethernet0/4
    interface Ethernet0/5
    interface Ethernet0/6
    interface Ethernet0/7
    passwd
    regex domain1 ".facebook\.com"
    regex domain2 ".fb\.com"
    regex domain3 ".youtube\.com"
    ftp mode passive
    access-list ACL_IN extended permit ip any any
    pager lines 24
    mtu inside 1500
    mtu outside 1500
    ip address 192.168.1.254 255.255.255.0
    icmp unreachable rate-limit 1 burst-size 1
    asdm image disk0:/asdm-523.bin
    no asdm history enable
    <--- More --->
    arp timeout 14400
    access-group ACL_IN in interface outside
    timeout xlate 3:00:00
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout uauth 0:05:00 absolute
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart
    telnet timeout 5
    ssh timeout 5
    console timeout 0
    class-map type regex match-any DomainBlockList
    match regex domain1
    match regex domain2
    match regex domain3
    class-map inspection_default
    match default-inspection-traffic
    policy-map type inspect dns preset_dns_map
    parameters
    <--- More --->
      message-length maximum 512
    match domain-name regex class DomainBlockList
      drop-connection log
    policy-map global_policy
    class inspection_default
      inspect dns preset_dns_map
      inspect ftp
      inspect h323 h225
      inspect h323 ras
      inspect rsh
      inspect rtsp
      inspect esmtp
      inspect sqlnet
      inspect skinny
      inspect sunrpc
      inspect xdmcp
      inspect sip
      inspect netbios
      inspect tftp
    service-policy global_policy global
    prompt hostname context
    Cryptochecksum:bb5115ea1d14ee42e7961ef0c9aaed86
    : end
    <--- More --->
    ------------------ show startup-config errors ------------------
    INFO: No configuration errors
    ------------------ console logs ------------------
    Message #1 : Message #2 : Message #3 : Message #4 : Message #5 : Message #6 : Message #7 : Message #8 : Message #9 : Message #10 : Message #11 : Message #12 : Message #13 : Message #14 :
    Total SSMs found: 0
    Message #15 :
    Total NICs found: 10
    Message #16 : 88E6095 rev 2 Gigabit Ethernet @ index 09Message #17 :  MAC: 0000.0003.0002
    Message #18 : 88E6095 rev 2 Ethernet @ index 08Message #19 :  MAC: 001f.9ee8.ffa1
    Message #20 : 88E6095 rev 2 Ethernet @ index 07Message #21 :  MAC: 001f.9ee8.ffa0
    Message #22 : 88E6095 rev 2 Ethernet @ index 06Message #23 :  MAC: 001f.9ee8.ff9f
    Message #24 : 88E6095 rev 2 Ethernet @ index 05Message #25 :  MAC: 001f.9ee8.ff9e
    Message #26 : 88E6095 rev 2 Ethernet @ index 04Message #27 :  MAC: 001f.9ee8.ff9d
    Message #28 : 88E6095 rev 2 Ethernet @ index 03Message #29 :  MAC: 001f.9ee8.ff9c
    Message #30 : 88E6095 rev 2 Ethernet @ index 02Message #31 :  MAC: 001f.9ee8.ff9b
    Message #32 : 88E6095 rev 2 Ethernet @ index 01Message #33 :  MAC: 001f.9ee8.ff9a
    Message #34 : y88acs06 rev16 Gigabit Ethernet @ index 00 MAC: 001f.9ee8.ffa2
    Message #35 :
    Licensed features for this platform:
    Message #36 : Maximum Physical Interfaces : 8        
    <--- More --->
    Message #37 : VLANs                       : 3, DMZ Restricted
    Message #38 : Inside Hosts                : Unlimited
    Message #39 : Failover                    : Disabled
    Message #40 : VPN-DES                     : Enabled  
    Message #41 : VPN-3DES-AES                : Enabled  
    Message #42 : VPN Peers                   : 10       
    Message #43 : WebVPN Peers                : 2        
    Message #44 : Dual ISPs                   : Disabled 
    Message #45 : VLAN Trunk Ports            : 0        
    Message #46 :
    This platform has a Base license.
    Message #47 :
    Message #48 : Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0)
    Message #49 :                              Boot microcode   : CNlite-MC-Boot-Cisco-1.2
    Message #50 :                              SSL/IKE microcode: CNlite-MC-IPSEC-Admin-3.03
    Message #51 :                              IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.04
    Message #52 :   --------------------------------------------------------------------------
    Message #53 :                                  .            .                            
    Message #54 :                                  |            |                            
    Message #55 :                                 |||          |||                           
    Message #56 :                               .|| ||.      .|| ||.                         
    Message #57 :                            .:||| | |||:..:||| | |||:.                      
    Message #58 :                             C i s c o  S y s t e m s                       
    Message #59 :   --------------------------------------------------------------------------
    <--- More --->
    Message #60 :
    Cisco Adaptive Security Appliance Software Version 7.2(3)
    Message #61 :
    Message #62 :   ****************************** Warning *******************************
    Message #63 :   This product contains cryptographic features and is
    Message #64 :   subject to United States and local country laws
    Message #65 :   governing, import, export, transfer, and use.
    Message #66 :   Delivery of Cisco cryptographic products does not
    Message #67 :   imply third-party authority to import, export,
    Message #68 :   distribute, or use encryption. Importers, exporters,
    Message #69 :   distributors and users are responsible for compliance
    Message #70 :   with U.S. and local country laws. By using this
    Message #71 :   product you agree to comply with applicable laws and
    Message #72 :   regulations. If you are unable to comply with U.S.
    Message #73 :   and local laws, return the enclosed items immediately.
    Message #74 :
    Message #75 :   A summary of U.S. laws governing Cisco cryptographic
    Message #76 :   products may be found at:
    Message #77 :   http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    Message #78 :
    Message #79 :   If you require further assistance please contact us by
    Message #80 :   sending email to [email protected].
    Message #81 :   ******************************* Warning *******************************
    Message #82 :
    <--- More --->
    Message #83 : Copyright (c) 1996-2007 by Cisco Systems, Inc.
    Message #84 :                 Restricted Rights Legend
    Message #85 : Use, duplication, or disclosure by the Government is
    Message #86 : subject to restrictions as set forth in subparagraph
    Message #87 : (c) of the Commercial Computer Software - Restricted
    Message #88 : Rights clause at FAR sec. 52.227-19 and subparagraph
    Message #89 : (c) (1) (ii) of the Rights in Technical Data and Computer
    Message #90 : Software clause at DFARS sec. 252.227-7013.
    Message #91 :                 Cisco Systems, Inc.
    Message #92 :                 170 West Tasman Drive
    Message #93 :                 San Jose, California 95134-1706
    ciscoasa#   

  • New FIOS customer with dropped VOIP calls and Internet connection

    I am a new FIOS customer. Got my 50/25 connection a week ago, switching from a TWC 6/1 connection. Ever since the new connection, I've had numerous issues.
    My VOIP (Ooma) connection constantly drops and re-connects during conversations
    I've had random Internet connection losses, which picks up again after a few minutes
    My home alarm starts chirping every once in a while
    I've contacted Verizon several times due to these problems and have received varying answers with no resolution of the problem.
    The first time I spoke with support, the tech logged into my router and changed the WiFi channel saying that would fix the problem. It didn’t.
    The second time I contacted them, the tech ran a bunch of diagnostics and said everything looked fine so it must be an IP address conflict with my devices, because I had a couple devices using static IP addresses. He said everythinf should be DHCP and the last two digits could not be higher than 99 (192.168.1.99). He said FIOS does not support 3-digit numbers at the end.
    So I changed all my devices to DHCP and ran some online VOIP tests. It showed a packet loss of 2-5% and MOS score of 1 (which is bad). I was still getting dropped connections, so I disconnected all devices and connected just one computer to the router and tested again. I was still getting packet loss.
    Then I called support a third time, this time the tech said there were no 2-digit IP restrictions and that he was detecting there was no UPS baterry backup for the ONT which was probably causing the problem, so he dispatched a field tech to my house.
    Today the field tech came (same guy as before), he took one look at the box and said it was too close to my Electric meter and the RF from the meter was causing interference to the FIOS connection and resulting in dropped connection.
    He moved the ONT to another location and said that should fix it.
    Well, I'm still seeing packet loss and low MOS score when I run the VOIP test.
    I don't know how much of what the techs are saying is true and how much is made up stuff.
    Has anyone had similar issues and have thoughts on solutions or likely causes for dropped VOIP calls and connections? Could RF be causing this?
    I thought going from a 6/1 Cable connection to a 50/25 FIOS connection would be awesome, but this has turned out to be a nightmare, and I may have to switch back to cable if the problem is not resolved.
    I would appreciate any help.
    Thanks!

    Don't know where the packet loss is happening. I ran the VOIP test on myspeed.visualware.com and it shows a packet loss of 2-5% at different times and a MOS score of 1.
    The report says MOS should be around 4 for good VOIP calls.
    The Verizon tech who came to the house just blamed the electric meter box for RF interference and move the ONT farther away.
    My concern is that I'm getting different answers from different techs at Verizon.
    Regarding IP addresses. The Router shows a DHCP range from 192.162.1.2 to 192.168.1.254 as available for devices on the network. So, if I need to assign a static IP to a device should I use a number below 99 or above 151?
    Thanks!

  • Itunes says I don't have an internet connection but I can access the internet.  I turned my firewall off.  How do I get onto itunes store

    I can't access my itunes store, it says I don't have an internet connection but I do.  I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options.  what else can i do?

    Hello bigblue8
    Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • WRT54G3G-ST router - no internet connection - can't reset router

    Hello.  Definite longer story definitely not short (I apologize for the rambling length...  I don't know what is and isn't important, so scan at will, please...  I am sorry...):  Recently my computer (Dell XPS 400, Windows XP Service Pack 3, Internet Explorer 7 with phishing filter and pop-up blocker on, SiteAdvisor, up-to-date McAfee Virus Scanner and Firewall, and a Linksys Wireless-G WRT54G3G-ST router with its power adapter plugged into the wall electrical outlet and a network cable from it directly connected to my computer.) got a drive-by Generic.dx trojan without me downloading anything from one of the few sites I visit daily.  My internet connection crawled, and I now have no connection at all. 
    I've been getting help from McAfee forums very helpful and quick good volunteers...  They recommended Malwarebytes Anti-Malware to me, which I downloaded from my second clean computer (a laptop) to my flash drive, then to my infected computer.  I ran it, tried updating it as recommended, and only then discovered the trojan killed my broadband entirely.  I scanned with it anyway, and it quickly found and removed/quarantined 11 Adware.MyWebSearch related files, but nothing else.  They then gave me a link to an offline updater patch file, and told me scan in safe mode until nothing else was found and check if it fixed my lack of broadband access.  Which I did, Malwarebytes found nothing else, but unfortunately I still had no broadband. 
    Next, they recommended WinsockXPFix.  Which I ran and it made all its registry changes OK, I rebooted as required but still no broadband unfortunately.  Did using WinsockXPFix make things worse for me with the registry changes it made?  I used its registry backup to save the pre-changed registry files prior to running.  Should I revert back since I still have no broadband connection?  The McAfee volunteers then kindly told me I needed to hard reset the router, though I've tried countless times with no fortune.  I'm at a definite loss as to what, if anything, I can do to hopefully get my broadband back, please... 
    It's very confusing with the numerous different variations to reset routers, and what I need to do for my router model (Variations:  Unplug this cable/adapter exactly where, or not; hold the reset button between 5-30 seconds; rebooting the computer, or not; waiting 1 or 2 minutes between various steps, or not - and for all of these at what exact point in the reset process.). 
    I reset it once before with the reset button, routers page at http://192.168.1.1, default admin password, then changed it for security, etc; but this time I can't get it to work.  I'm happy as can be to try again, to get a walk-through maybe, anything please...  When I go to http://192.168.1.1 now, or any other address, Internet Explorer gripes at me that I'm offline, which is annoyingly correct.  I don't have, and never had Zone Alarm, but disabling my McAfee Firewall doesn't help.  IPCONFIG at the Command Prompt gives me a Windows assigned address of 169.254.X.X 
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    Go to Solution.

    Hello.  It's been entirely too long since I've replied, I'm sorry.  There's no excuse, and it's terribly rude of me...  You took the time to read and reply to me, and I endlessly appreciate that indeed.  I apologize for my long delay, I'm sorry... 
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    Network Magic, as is Linksys, is owned by parent company Cisco.  Respectfully to all the good knowledgeable experts here (Which clearly I am not.), I don't want to tread out of my bounds.  I'm simply trying hopefully to be helpful and save some headaches for both you the volunteers and the users...buying a new router and/or computer was on my mind, with all due respect I recommend suggesting to try Network Magic to users if resetting the router/all else fails, please.  I did use WinsockXPFix/WinsockFix utility prior to using Network Magic, I don't know if that matters. 
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    That definitely doesn't entirely explain the long lapse of time, and I apologize for that, again.  It's just that I'm trying to be cautious and slow in all this.  To answer the first very good idea you made:  Unfortunately, there's no place on my other computer to plug the router in to, which all the more so caused frustration (at the time).  I forgot to include this in my novel length post of countless things to check/remember...  It was a brilliant idea though, thank you... 
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