Internet connection to Time Capsule from PC?

OK, here goes:
I have a time capsule acting as a router, connected to the internet via a vdsl modem (Huawei). On the LAN I have 2 PC's, a Mac Book Air, and an Apple TV all connecting successfully and able to access both the internet and the TC's hard drive. I have a static IP address (provided by Zen, my ISP). I have managed to connect over the internet to the TC on the MBA using afp:
<static ip address>, but cannot connect a PC over the internet to the TC. I think I have mapped relevant ports on the TC (548 and 445), but I'm no expert. Are there ports on the vdsl that need mapping, and if so, how does one go about that? Any other ideas? All help welcome - I'm tearing my hair out!
Thanks

johnfromdraper wrote:
Did this screenshot come through?
No blank sorry.. the file should be png or jpg..
I just do Shift Command 4 .. which offers you a cursor which is able to place a boarder around the object and when you release the mouse will take the shot.. easy and the files are png.
Ok your public IP is ok. at least from outside the system.
Now you need to check that the IP inside the system is the same.
We never discussed OS version you were running.. I should have asked.
Airport utility in Lion or Mountain Lion is a toy..
If you run Lion.. download and install 5.6 which is a tool.
http://support.apple.com/kb/DL1482
If you run Mountain Lion.. Apple offer nothing but toys.. but you can actually load the tool.. download the above Airport utility version.
Then download and install unpkg utiity.
http://www.timdoug.com/unpkg/
This is excellent tiny tool.. open the unpkg..
Open the 5.6 dmg.. and drag the pkg across to unpkg and it will load it into a suitably named directory on the desktop for you.. drag the utility to your utility folder.
Now you can actually control the TC and do some work.
Check the summary page and make sure the people are giving you a public IP. same as the one you get.
BUT I also recommend you do a full factory reset of the TC.. as it is running the wrong IP.
http://support.apple.com/kb/HT3728
Basically this is same as hard reset but you start with the TC unplugged.. hold in reset..power on the TC.. using your third arm.. without releasing the reset button.. and wait about 10sec until the front led flashes rapidly.
Then you can redo the setup with a real utility..

Similar Messages

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    How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
    I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

    Firstly how are you connecting to the TC.. wireless or ethernet?
    Please open a command window and ping it.. ping by name and by IP address.
    If ping succeeds at least by IP it should work.
    In windows explorer type
    \\10.0.1.1 (or whatever the TC ip is.. that is the default).
    Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
    7.6.4 firmware on the TC is useless. It works better on 7.6.1
    If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

  • How to disconnect internet connection in Time Capsule and reconnect without restarting the whole device?

    Hi, I would be very grateful if someone could tell me how to disconnect internet connection in Time Capsule and reconnect without restarting the whole device?
    The thing is that as I have a dynamic IP address, everytime I restart the internet connection my IP address changes. I sometimes need it to change, so I need to restart the connection. I don't know another way to restart the connection than restarting the whole Time Capsule.
    Thanks!!
    PD: the computer I use is Windows based, using the Airport Utility for Windows, but I also have a MacBook Pro I could use and an iPhone too.

    The utility in windows is very like Mac so the screenshots are from Mac as I don't have windows available now.
    How this works depends on the setup of the TC.. which you did not tell us.. you cannot change anything if you do not have the TC as the main router in the network.
    So on the internet tab you need to share a public IP address.
    On the next tab where you set IP address.
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    It might work.. and it might not.. the problem is you are not disconnecting the network.. sometimes the hard disconnection is required before the address will renew..
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    In the end it is easier and faster to power cycle the TC.

  • How do i connect my time capsule from outside my home? i dont have static ip

    sorry about my english...
    its been 4 months now and still I am not able to connect my time capsule via internet from outside . i have read enough forums and discussion but i am confused because every discussion has different answer. please anyone can explain me the simplest way to configure my time capsule so i can connect it from other computers. i am using windows 7 64bit os.i am not advance user of networking so please explain me in detail.
    some questions.
    1. is it possible to use time capsule as nas using dynamic ip address?
    2. if yes how and where can i get exact detail about this.
    3. how to connect my time capsule form my iphone,ipad or other computers . connect through ip address or something else?
    4. is it any simple installation way to do this? i heard about bonjour and icloud but dont know how to connect through this.
    please help me
    thank you
    sachin

    i am using windows 7 64bit os.i am not advance user of networking so please explain me in detail.
    Here is your primary issue.. you cannot connect with win7 ..
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    You need to use a Mac to connect.. then use BTMM and iCloud as there is no dyndns in the TC anyway. (Actually there is a dyndns but only for apple btmm use...  you cannot access.
    If you want to or have to use windows.. then get a proper vpn router that offers vpn endpoints to windows and has dyndns.. setup the TC in bridge behind the vpn router and access via vpn .. this is the only safe way of connecting using SMB.

  • Windows internet connection with Time Capsule

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    If I remove the ethernet cable and plug it straight into my iMac I have an immediate internet connection.
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  • Can't connect to Time Capsule from MBA

    Hi,
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    I think it more likely an issue with Mavericks networking.
    MOST IMPORTANT.
    Do you have ipv6 set to link-local for the wireless client in the MBA??
    This is now essential.. and automatic doesn't cut it. Set to the actual ipv6 requirement.
    This is not unusual problem BTW..
    http://support.apple.com/kb/TS4597
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  • IPad stopped WiFi internet connection with Time Capsule

    My wife's iPad is suddenly having a problem connecting to the internet via the Time Capsule (3rd Gen). Full strength on the WiFi icon but gets message that it cannot connect to the internet. This just started. Her MacBook Air connects fine and so does my MBP and my iPad as well as our daughter's MB and iPad. Both of our iPhones also show full wifi strength. Just my wife's iPad that suddenly is having a problem. I have tried powering down the iPad. I have tried turning the wifi on and off. I have sync'd it with iTunes and it reports that the OS is up-to-date. I used the AirPort Utility and checked the TC and it seems to be up-to-date. I also did a "Renew DHCP Lease"
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  • Xbox360 keeps droping internet connection to Time Capsule (Wired)

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    Anyone?

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    Thanks and Happy Easter!

    We don't know..
    My pc can.. so I suspect you need something changed in the setup..
    At the moment.. we have no info.. none.. nothing. Sorry but we cannot help remotely when the info is .. it don't work.
    So.. what broadband do you have?
    How is the TC setup? Router or bridge?
    Is the pc connected by ethernet or wireless? If wireless please test with ethernet. Wireless is too problematic to be relied on.. at least to figure out the problem.
    When you open a command window and type ipconfig /all please copy and paste the results here.
    Then ping the TC address from command window. Does it respond?
    Ping 8.8.8.8 Does it respond?

  • Make AirPort Extreme share internet connection with Time Capsule

    Hello,
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    Nathan-NL wrote:
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  • Internet connection with Time Capsule

    I have a new Time Capsule.
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    Power up the cable modem and let it run for 2-3 minutes
    Then, power up the Time Capsule the same way
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    Resetting an AirPort Base Station or Time Capsule FAQ

  • Connecting to Time Capsule from off Site (Windows 7)

    Hi All!
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