Internet Connection - Your Apple wireless device does not have a valid IP.

I just bought an Apple TimeCapsule and set it up normally, following instructions to my Arris cable network on the Videotron provider here in Quebec, Canada. The TimeCapsule did appear as a wireless device on my MacBook Pro (after updating the AirPort software from the provided CD - as was instructed). I went through the whole installation process to obtain at the end this error:
Internet Connection - Your Apple wireless device does not have a valid IP.
The only provided instructions were to check the cable and then contact your Internet provider. Well it seems clear to me that if I contact my provider and say that the internet connection works fine directly on my computer, also fine through my "normal" wireless router but not with my new TimeCapsule, I won't get much of a response.
After a lot of research, a friend indicated the solution in my case.
You have to really reset the cable modem to convince it to start giving out IPs again.
To do this:
1. Unplug your TimeCapsule (possibly you might have to reset to factory defaults - see the documentation)
2. Unplug your cable modem
3. Reset your cable modem by pressing the reset button with a pen (or something) for several seconds.
4. Plug your cable modem back in and let it reboot/restart - until the lights are back on.
5. Plug in your TimeCapsule
Everything should now work and you can restart your AirPort set-up on your Mac.
Good luck!

My ISP is AOL. The service is DSL via a broadband modem. Somewhere during the setup process there appears to be a communicatiosn issue between the Airport Extreme Base Station and the DSL modem. When I hook the DSL modem directly to my iMac I can connect to the internet without any issues.
I tried the factory reset and the DSL modem reboot process described in other posts and seemed very close to success...until the internet setup step. That is where this issue first presented itself.

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"Your airport device does not have a valid IP address"

Hello,
Hoping someone can be kind enough to help here, please let me know if I haven't provided enough details or in the wrong format as I'm not hugely technical.
I have recently bought an Airport Express to connect to my existing Wi-Fi network. I have a Netgear DG834G v4 router-modem-base-station-thing and there are two computers running Windows 7 that connect to this.
I set up the connection via the Airport Utility and updated the firmware to 7.5.2 and everything worked beautifully for the first ten days or so. All the Airport Express was doing was linking my stereo to itunes and playing music.
One morning though the orange light was flashing on the Airport Express and when I opened up the Airport Utility I got the message in the title. I have tried re-setting via the Airport Utility and pressing the button on the unit itself, but all to no avail, the same error comes up when I have re-set the equipment from the default. Can anyone point me in the right direction to get things running smoothly again please?
Lastly, as far as I am aware I can't use the airport express as a bridge for my Netgear router (as this only works for extending the range of an apple product) but please let me know if I'm wrong!
Many thanks in advance!

An update for anyone who may have similar problems as this is now resolved for me. Largely by accident I found out the problem was actually with my main router as opposed to the Airport Express unit.
Can't explain why but unplugging the Netgear router from the power supply in the wall for five minutes or so (to do the vacuuming in this case!) and then plugging it back in and powering back up (this took some time (15 minutes or so) appeared to allow the router to sort what needed which IP address.
This happened about 2-3 weeks ago and everything has been running fine since. Please note that I did try and "soft" re-set the router by telling it to re-set via the settings you can alter using a web browser but this had no effect at the time.

Time Capsule does not have a valid IP address

We have 2 computers in our home office: a Win 7 desktop and an iMac.
We have cable internet; the cable modem (Toshiba PCX2500) is plugged (ethernet) directly into the Time Capsule, which we use as our router to the two computers (also by ethernet).
The wireless functionality of the Time Capsule has been turned off.
We’ve been using the Time Capsule like this for the past 18 months (we purchased it new) without any problems.
Last month, however, we began losing our internet connection regularly (about 3-4 times per day) and getting the dreaded golden flashing light (as opposed to solid green) along with the error (paraphrasing here) “the Apple Wi-Fi does not have a valid IP address.”
We hadn’t made any changes in our hardware; it just showed up out of the blue.
After contacting our ISP, we were advised to unplug the cable modem for about 30 seconds, then plug it back it. Most of the time this worked; if not, we had to “cycle” the Time Capsule as well.
We’re now having to do this about 4-5 times per day.
Sometimes the Time Capsule’s status light is still green when we have no internet connection. Out of the blue the connection just isn’t there.
We “cycle” the cable modem and we’re back in business every time.
Additionally, when we actually do have an internet connection, the speeds fluctuate wildly. We’re paying for 15 Mb service; as of the past 4-5 weeks, we get 15Mb about 50% of the time. The other 50% it generally averages between 3Mb and 6Mb.
The ISP’s tech support (we’ve contacted them no less than once a week since this started) swears up and down that it’s the router, not their signal or their equipment in any way. They deny all culpability.
We even had the ISP’s repair people come out on an occasion about 10 days ago to test the signal strength; they reported no problems. “You’ve got great signal strength to your home…” were the exact words.
Similarly, after calling Apple on 2-3 occasions, we get the exact same response: “It’s not the Time Capsule router, it’s your ISP.”
The last Apple technician we spoke with (yesterday) said, “I’ve been doing wireless/Internet tech support for years and I can guarantee you – 100% -- that it’s a ‘DNS caching’ issue. I’m 100% positive that’s your problem, and I’m also 100% positive it’s your ISP’s fault.”
After contacting the ISP again we were informed that they don’t have any such caching problems.
We’re tired and frustrated! Please help.

I would suggest running the network via a pc for the day.. pick either your Mac or win7 pc.. you will need to do a bit of fiddling.. even better would be to just borrow a router. Or buy one on a 7day return .. !! Beg borrow.. don't steal. Just get a router other than TC. it won't take long to determine if the TC is the issue.
IMO at 18months you are suffering failure of the TC power supply. early days but it is showing signs of delinquency. And will get worse. But another router will show it up.. if the PC has dual ethernet cards you can run ICS.. or same sort of thing on the imac to the wireless .. ie the PC or Mac becomes the router with direct connection to the cable modem. Then share internet from there.
Once you do that for a day or two, you will quickly be able to track down if the issue is cable service/modem or the TC as router.

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Hi samoanmutt!
Thanks for the additional information! Upon further review of the area, I show zip code 50049 listed as a "Extended Digital Coverage" area:http://vz.to/1mRpOe3. Unfortunately, that means no VZW towers are present in the area.
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I'm trying to set up my Facetime but I'm getting a message that says my registering device does not have appropriate credentials

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katharina,
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HT204408 When trying to log into face time I get the registering device does not have appropriate credentials, I have OSX 10.8.4 on my Mac Pro. I can log in using my IPAD

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Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
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Log out of your user account and log back in.
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Boot in safe mode and test, then reboot as usual and test again.
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For a long time I have not been able to get the pic off my Iphone. It syncs up to Itunes but the camera wizard no longer turns on. In mt computer it is not there.
In my hardware device manager under imaging devices the Iphone has a yellow exclamation point. Apple Mobile driver is fine but my PC will not allow me to un-install, roll back or reinstall, I always get an error... it states data in invalid or this device is need to boot up the PC.
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When attempting to log into Facetime the following message appears "the registering device does not have appropriate credentials"

Hi there
I've been trying to log into my facetime, i put in my apple ID and passward but once i click "sign in" the following message appears "the registering device does not have appropriate credentials".
I have installed all my software updates, made sure my apple ID email is verified, have made sure my date/time/time zone is correct as suggested in other posts but this hasn't worked. I've also tried to delete and re-install facetime but this hasn't worked either.
Please advise me on what i need to do
Thanks

Hello vbabs
Check out the article below for troubleshooting FaceTime activation and other issues as well.
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http://support.apple.com/kb/ts4185
Thanks for using Apple Support Communities.
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When I try to log in into my facetime it tells me that the registering device does not have appropriate credentials. how do I fix it?

When I try to log in into my facetime it tells me tha the registering device does not have apropiate credentials. how do I fix it?

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The device does not have the necessary services.

I just purchased a waterproof bluetooth shower speaker. My Macbook Air is showing the device, which I wanted to put songs on, so I groove in the shower But when I click any song file or the Music folder, the message says the device does not have the necessary services.
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That is correct.
This is not and has never been a feature of iphone.
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Internet Connection - Your Apple wireless device does not have a valid IP.

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