Internet cutting out with new modem

We recently upgraded our modem at my office with my ISP from 10x1 speed to 20x2 speed. Since then we've been having connectivity issues.  My office has, on average, 7 computers using the network.  Since the switch we lose connection on at least one of them at least once a day.  The connectivity loss has never affected the entire office at once.  We've tried a number of solutions, including moving the router to a different spot and adjusting the channel (this was a suggestion by our ISP).  Has anyone experienced these issues on the airport extreme.  I'm trying to figure out whether this is a router problem or an ISP/modem problem.
Thanks for the help.

This article makes some suggestions. The one about resetting your Router is not so dumb, as a Router on a busy channel will choose a less-busy channel, if possible.
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    unix 3 [ ] STREAM CONNECTED 8241
    unix 3 [ ] STREAM CONNECTED 8226 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 8225
    unix 3 [ ] STREAM CONNECTED 8214 @/tmp/.X11-unix/X0
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    unix 3 [ ] STREAM CONNECTED 8207 @/tmp/dbus-dfQeTeAEhH
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    unix 3 [ ] STREAM CONNECTED 8194
    unix 3 [ ] STREAM CONNECTED 8193
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    unix 3 [ ] STREAM CONNECTED 8003 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 8002
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    unix 3 [ ] STREAM CONNECTED 7812
    unix 3 [ ] STREAM CONNECTED 7806 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 7805
    unix 3 [ ] STREAM CONNECTED 7804 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7803
    unix 3 [ ] STREAM CONNECTED 7802
    unix 3 [ ] STREAM CONNECTED 7801
    unix 3 [ ] STREAM CONNECTED 7794 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7793
    unix 3 [ ] STREAM CONNECTED 7790 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7789
    unix 3 [ ] STREAM CONNECTED 7759 /dev/log
    unix 3 [ ] STREAM CONNECTED 7758
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    unix 3 [ ] STREAM CONNECTED 7675
    unix 3 [ ] STREAM CONNECTED 7652 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7651
    unix 3 [ ] STREAM CONNECTED 7638 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7637
    unix 3 [ ] STREAM CONNECTED 7559 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7558
    unix 3 [ ] STREAM CONNECTED 7554
    unix 3 [ ] STREAM CONNECTED 7553
    unix 2 [ ] STREAM CONNECTED 7541
    unix 3 [ ] STREAM CONNECTED 7525 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7524
    unix 3 [ ] STREAM CONNECTED 7523
    unix 3 [ ] STREAM CONNECTED 7522
    unix 3 [ ] STREAM CONNECTED 7521
    unix 3 [ ] STREAM CONNECTED 7520
    unix 3 [ ] STREAM CONNECTED 7485 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 7484
    unix 3 [ ] STREAM CONNECTED 7482 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7481
    unix 3 [ ] STREAM CONNECTED 7388 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7387
    unix 3 [ ] STREAM CONNECTED 7383 /dev/log
    unix 3 [ ] STREAM CONNECTED 7382
    unix 3 [ ] STREAM CONNECTED 7255 /dev/log
    unix 3 [ ] STREAM CONNECTED 7254
    unix 3 [ ] STREAM CONNECTED 6978 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6977
    unix 3 [ ] STREAM CONNECTED 6935 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6934
    unix 3 [ ] STREAM CONNECTED 6812 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 6811
    unix 3 [ ] STREAM CONNECTED 6810 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 6798
    unix 3 [ ] STREAM CONNECTED 6795 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6794
    unix 3 [ ] STREAM CONNECTED 6720 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 6591
    unix 3 [ ] STREAM CONNECTED 6517 @/var/run/hald/dbus-QA4vD5Agbe
    unix 3 [ ] STREAM CONNECTED 6516
    unix 3 [ ] STREAM CONNECTED 6494 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6493
    unix 3 [ ] STREAM CONNECTED 6486
    unix 3 [ ] STREAM CONNECTED 6485
    unix 3 [ ] STREAM CONNECTED 6438 /dev/log
    unix 3 [ ] STREAM CONNECTED 6437
    unix 3 [ ] STREAM CONNECTED 6412
    unix 3 [ ] STREAM CONNECTED 6411
    unix 3 [ ] STREAM CONNECTED 6342 /dev/log
    unix 3 [ ] STREAM CONNECTED 6341
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    unix 3 [ ] DGRAM 2341
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    tcp 0 0 192.168.0.75:7648 71.65.65.38:50680 SYN_RECV
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    tcp 0 125 192.168.0.75:55068 66.229.233.6:36674 FIN_WAIT1
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    tcp 0 6192 192.168.0.75:2233 192.168.0.11:42488 ESTABLISHED
    tcp 0 1 192.168.0.75:42452 212.117.161.90:41460 LAST_ACK
    tcp 0 0 192.168.0.75:7648 208.181.68.68:60763 TIME_WAIT
    tcp 0 364 192.168.0.75:57922 69.141.41.136:51413 FIN_WAIT1
    tcp 0 125 192.168.0.75:54795 89.160.138.8:29939 FIN_WAIT1
    tcp 0 125 192.168.0.75:59601 95.211.27.131:49266 FIN_WAIT1
    tcp 0 0 127.0.0.1:6600 127.0.0.1:41320 ESTABLISHED
    tcp 0 125 192.168.0.75:40322 67.198.70.122:62852 FIN_WAIT1
    tcp 0 579 192.168.0.75:41276 158.129.17.107:55005 FIN_WAIT1
    tcp 0 125 192.168.0.75:38606 65.25.174.104:61157 FIN_WAIT1
    tcp 0 125 192.168.0.75:36881 24.176.45.81:64469 FIN_WAIT1
    tcp 0 492 192.168.0.75:51474 70.77.43.16:51451 FIN_WAIT1
    tcp 0 125 192.168.0.75:53103 58.124.50.181:51413 FIN_WAIT1
    tcp 0 125 192.168.0.75:42146 70.76.138.9:35791 FIN_WAIT1
    tcp 0 125 192.168.0.75:34658 68.105.114.145:51351 FIN_WAIT1
    tcp 0 0 127.0.0.1:41320 127.0.0.1:6600 ESTABLISHED
    tcp 0 245 192.168.0.75:38804 24.9.253.52:51413 FIN_WAIT1
    tcp 0 125 192.168.0.75:53618 75.175.234.120:51413 FIN_WAIT1
    tcp 0 125 192.168.0.75:49553 98.215.227.182:55876 FIN_WAIT1
    tcp 0 290 192.168.0.75:37205 68.4.228.98:62834 FIN_WAIT1
    tcp 0 0 192.168.0.75:7648 59.5.173.229:4227 TIME_WAIT
    tcp 0 258 192.168.0.75:37444 85.147.232.246:15343 FIN_WAIT1
    tcp 0 125 192.168.0.75:58577 84.74.147.207:53068 FIN_WAIT1
    tcp 0 125 192.168.0.75:46517 62.194.48.95:40736 FIN_WAIT1
    tcp 0 19 192.168.0.75:35756 217.17.33.10:6667 ESTABLISHED
    tcp 0 395 192.168.0.75:43428 206.248.133.245:16882 FIN_WAIT1
    tcp 0 0 192.168.0.75:2233 192.168.0.11:54278 ESTABLISHED
    tcp 0 125 192.168.0.75:59815 213.152.46.202:47331 FIN_WAIT1
    tcp 0 125 192.168.0.75:53155 69.235.141.198:32756 FIN_WAIT1
    tcp 0 125 192.168.0.75:56329 24.242.202.32:33336 FIN_WAIT1
    tcp 0 0 192.168.0.75:7648 70.177.186.152:4849 TIME_WAIT
    tcp 0 5056 192.168.0.75:2233 192.168.0.11:42482 ESTABLISHED
    udp 0 0 192.168.0.75:42126 65.24.7.6:53 ESTABLISHED
    udp 0 0 192.168.0.75:49670 75.144.70.35:123 ESTABLISHED
    Active UNIX domain sockets (w/o servers)
    Proto RefCnt Flags Type State I-Node Path
    unix 2 [ ] DGRAM 2332 @/org/kernel/udev/udevd
    unix 2 [ ] DGRAM 6522 @/org/freedesktop/hal/udev_event
    unix 2 [ ] DGRAM 1992944 /var/run/wpa_supplicant/wlan0
    unix 3 [ ] STREAM CONNECTED 1993025
    unix 3 [ ] STREAM CONNECTED 1993024
    unix 3 [ ] STREAM CONNECTED 1982930
    unix 3 [ ] STREAM CONNECTED 1982929
    unix 3 [ ] STREAM CONNECTED 1982925 /dev/log
    unix 3 [ ] STREAM CONNECTED 1982924
    unix 3 [ ] STREAM CONNECTED 1980188 /dev/log
    unix 3 [ ] STREAM CONNECTED 1980187
    unix 3 [ ] STREAM CONNECTED 1979127
    unix 3 [ ] STREAM CONNECTED 1979126
    unix 3 [ ] STREAM CONNECTED 1979122 /dev/log
    unix 3 [ ] STREAM CONNECTED 1979121
    unix 2 [ ] STREAM CONNECTED 968011
    unix 3 [ ] STREAM CONNECTED 967698 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 967697
    unix 3 [ ] STREAM CONNECTED 967694
    unix 3 [ ] STREAM CONNECTED 967693
    unix 3 [ ] STREAM CONNECTED 967689 /tmp/orbit-justin/linc-642c-0-14c55281ec1a0
    unix 3 [ ] STREAM CONNECTED 967688
    unix 3 [ ] STREAM CONNECTED 967685 /tmp/orbit-justin/linc-6436-0-14e07136eb825
    unix 3 [ ] STREAM CONNECTED 967684
    unix 3 [ ] STREAM CONNECTED 967683 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 967682
    unix 3 [ ] STREAM CONNECTED 967678 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 967677
    unix 3 [ ] STREAM CONNECTED 967664 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 967663
    unix 3 [ ] STREAM CONNECTED 967653 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 967652
    unix 3 [ ] STREAM CONNECTED 447101 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 447100
    unix 3 [ ] STREAM CONNECTED 433442 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 433441
    unix 3 [ ] STREAM CONNECTED 428515 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 428514
    unix 3 [ ] STREAM CONNECTED 428501 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 428500
    unix 3 [ ] STREAM CONNECTED 362499 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 362498
    unix 2 [ ] STREAM CONNECTED 362449
    unix 3 [ ] STREAM CONNECTED 8364 /dev/log
    unix 3 [ ] STREAM CONNECTED 8363
    unix 3 [ ] STREAM CONNECTED 8326 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 8325
    unix 3 [ ] STREAM CONNECTED 8324 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 8323
    unix 3 [ ] STREAM CONNECTED 8305 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 8304
    unix 3 [ ] STREAM CONNECTED 8242 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 8241
    unix 3 [ ] STREAM CONNECTED 8226 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 8225
    unix 3 [ ] STREAM CONNECTED 8214 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 8213
    unix 3 [ ] STREAM CONNECTED 8207 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 8206
    unix 3 [ ] STREAM CONNECTED 8194
    unix 3 [ ] STREAM CONNECTED 8193
    unix 3 [ ] STREAM CONNECTED 8021 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 8020
    unix 3 [ ] STREAM CONNECTED 8003 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 8002
    unix 3 [ ] STREAM CONNECTED 7813 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7812
    unix 3 [ ] STREAM CONNECTED 7806 @/tmp/dbus-dfQeTeAEhH
    unix 3 [ ] STREAM CONNECTED 7805
    unix 3 [ ] STREAM CONNECTED 7804 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7803
    unix 3 [ ] STREAM CONNECTED 7802
    unix 3 [ ] STREAM CONNECTED 7801
    unix 3 [ ] STREAM CONNECTED 7794 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7793
    unix 3 [ ] STREAM CONNECTED 7790 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7789
    unix 3 [ ] STREAM CONNECTED 7759 /dev/log
    unix 3 [ ] STREAM CONNECTED 7758
    unix 3 [ ] STREAM CONNECTED 7676 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7675
    unix 3 [ ] STREAM CONNECTED 7652 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7651
    unix 3 [ ] STREAM CONNECTED 7638 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7637
    unix 3 [ ] STREAM CONNECTED 7559 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7558
    unix 3 [ ] STREAM CONNECTED 7554
    unix 3 [ ] STREAM CONNECTED 7553
    unix 2 [ ] STREAM CONNECTED 7541
    unix 3 [ ] STREAM CONNECTED 7525 @/tmp/.X11-unix/X0
    unix 3 [ ] STREAM CONNECTED 7524
    unix 3 [ ] STREAM CONNECTED 7523
    unix 3 [ ] STREAM CONNECTED 7522
    unix 3 [ ] STREAM CONNECTED 7521
    unix 3 [ ] STREAM CONNECTED 7520
    unix 3 [ ] STREAM CONNECTED 7485 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 7484
    unix 3 [ ] STREAM CONNECTED 7482 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7481
    unix 3 [ ] STREAM CONNECTED 7388 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 7387
    unix 3 [ ] STREAM CONNECTED 7383 /dev/log
    unix 3 [ ] STREAM CONNECTED 7382
    unix 3 [ ] STREAM CONNECTED 7255 /dev/log
    unix 3 [ ] STREAM CONNECTED 7254
    unix 3 [ ] STREAM CONNECTED 6978 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6977
    unix 3 [ ] STREAM CONNECTED 6935 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6934
    unix 3 [ ] STREAM CONNECTED 6812 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 6811
    unix 3 [ ] STREAM CONNECTED 6810 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 6798
    unix 3 [ ] STREAM CONNECTED 6795 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6794
    unix 3 [ ] STREAM CONNECTED 6720 @/var/run/hald/dbus-u9sZLwwZx1
    unix 3 [ ] STREAM CONNECTED 6591
    unix 3 [ ] STREAM CONNECTED 6517 @/var/run/hald/dbus-QA4vD5Agbe
    unix 3 [ ] STREAM CONNECTED 6516
    unix 3 [ ] STREAM CONNECTED 6494 /var/run/dbus/system_bus_socket
    unix 3 [ ] STREAM CONNECTED 6493
    unix 3 [ ] STREAM CONNECTED 6486
    unix 3 [ ] STREAM CONNECTED 6485
    unix 3 [ ] STREAM CONNECTED 6438 /dev/log
    unix 3 [ ] STREAM CONNECTED 6437
    unix 3 [ ] STREAM CONNECTED 6412
    unix 3 [ ] STREAM CONNECTED 6411
    unix 3 [ ] STREAM CONNECTED 6342 /dev/log
    unix 3 [ ] STREAM CONNECTED 6341
    unix 3 [ ] DGRAM 2342
    unix 3 [ ] DGRAM 2341
    .rtorrent.rc
    done_fg_color = 7
    done_bg_color = 1
    active_fg_color = 3
    active_bg_color = 1
    max_peers = 100
    max_peers_seed = 50
    max_uploads = 8
    download_rate = 0
    upload_rate = 0
    directory = /home/justin/data/music/incomplete/
    session = /home/justin/.session/
    schedule = watch_directory_music,5,5,"load_start=/home/justin/data/music/torrents/*.torrent,d.set_custom1=/home/justin/data/music/seeding"
    schedule = watch_directory_movies,5,5,"load_start=/home/justin/data/movies/torrents/*.torrent,d.set_custom1=/home/justin/data/movies/seeding"
    schedule = watch_directory_documents,5,5,"load_start=/home/justin/data/documents/torrents/*.torrent,d.set_custom1=/home/justin/data/documents/seeding"
    schedule = untied_directory,5,5,stop_untied=
    schedule = tied_directory,5,5,start_tied=
    schedule = low_diskspace,5,60,close_low_diskspace=100M
    schedule = filter_active,30,30,"view_filter = active,\"or={d.get_up_rate=,d.get_down_rate=}\""
    port_range = 49999-49999
    check_hash = yes
    encryption = allow_incoming,try_outgoing,enable_retry
    #on_finished = move_complete,"execute=mv,-u,$d.get_base_path=,$d.get_custom1= ;d.set_directory=$d.get_custom1="
    system.method.set_key = event.download.finished,move_complete,"execute=mv,-u,$d.get_base_path=,$d.get_custom1=;d.set_directory=$d.get_custom1="
    scgi_port = 127.0.0.1:5000
    So it's either rtorrent, or it's my router.  We already had them come out and replace our router with another of the same model.  Netgear CG814WG.  The port forwarding may have something to do with it too.  I've been trying things all week and I'm not sure.
    Last edited by imchairmanm (2010-09-13 22:41:44)

    I did a search and didn't seem to find much that helped.  The closest thing I could see was this:
    https://bbs.archlinux.org/viewtopic.php?id=91603
    It's from February and I'm not sure if it applies to my situation.  He didn't have an answer for what worked either.  I'll see if I can find something, either way, any help would be appreciated.
    Edit:
    This may be what you were referring to.
    https://bbs.archlinux.org/viewtopic.php?id=104646
    However, my connection to my LAN remains strong after starting my client.  It's just my WAN that seems crippled.  I can even ping and such, just all of the pages in my browser time out afterwards.
    Last edited by imchairmanm (2010-09-13 22:51:47)

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