Internet disconnects every 10-30 minutes for about 1 minute each time

Hello! My internet disconnects every so often for about a minute, then reconnects. I don't see any patterns regarding time of day or weather. Verizon says it's not an issue on their end. Here are my stats:
Transceiver Statistics
Transceiver Revision:     7.2.3.0
Vendor ID Code:     4
Line Mode:     G.DMT Mode
Data Path:     Interleaved
Transceiver Information     Downstream Path     Upstream Path
DSL Speed (Kbits/Sec)     3360     800
Margin (dB)     20.0     10.0
Line Attenuation (dB)     19.5     13.0
Transmit Power (dBm)     7.4     11.9
Any ideas? Thanks!
Solved!
Go to Solution.

Yes, attached to the Westell 6300 is a D-Link wireless router WBR 1310. I don't have a house phone. I have a separate telephone line for the fax machine, and it has a DSL filter attached to it. I don't know what a micro-filter is.
Thanks!

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Internet not runnning at usual speed for about 2 d...

Line state:
Connectedppp0_0
Connection time:
0 days, 00:16:41
Downstream:
7.438 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
11.2 dB / 21.0 dB
Line attenuation (Down/Up):
18.7 dB / 10.0 dB
Output power (Down/Up):
19.8 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
1 / 5
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
1 / 1
As you can see I reset it just making sure it wasnt a router fault everything seems okay, I did a BT wholesale test which gave a 3.5mbps connection with an IP profile of 6.5mbps

can you post the diagnostic btsspeedtester results please
do you find speed ok during the day and only slows down at peak times?
is there any problems shown for your exchnage http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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*https://support.mozilla.com/kb/Firefox+never+finishes+loading+certain+websites
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Crash reports are files away for the computers and techs to look
at. After a crash, if you want help, you need to post a question here.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Internet disconnects every 10-30 minutes for about 1 minute each time

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