Internet Disconnects when I try to downloand iTunes

I need to update my iTunes version, and when I click on download, the first box pops up asking "Run" or "Save," and before I can even click on anything, I am completely disconnected from the Internet. This seems to happen with random sites -- some I can download, some I cannot.

Check your internet security settings, they may be set too restrictive.

Similar Messages

  • I keep getting invalid signature when I try to downloand itunes 11.1.  I have tried to just do a download and i have tried to change internet options to accept downloads without valid signature.  but it still does not work.  anyone have suggestions?

    I keep getting invalid signature when I try to downloand itunes 11.1.  I have tried to just do a download and i have tried to change internet options to accept downloads without valid signature.  but it still does not work.  anyone have suggestions?

    I just tested it (on 10.6.8) and it worked perfectly well, so it may be something on your computer. You could try creating a new user account on your Mac and using that to try downloading. You can then install on that account and it will be available on your normal one.

  • When I try to install itunes I get an error message that says "Canot access internet conection \."  Can someone please tell me what's wrong?  My internet connection is working.

    When I try to install itunes I get an error message that says "Cannot access internet connection \."  Can someone please tell what this means?
    My internet connection is working.

    Okay. We'll try a different utility.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • When I try to update iTunes it says "the iTunes update server could not be contacted. Please check your internet connection or try again later."

    I am trying to updated iTunes on my PC so I can sync my songs onto my iPhone 5, but when I try to update iTunes it says "the iTunes update server could not be contacted. Please check your internet connection or try again later." My internet connection is fine and I've tried mutiple times to update it.

    That one can sometimes be produced by LSP trouble:
    I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I have a ipod version 1.1.5(4b1), when i try to access itunes from the ipod it says cannot connect to ipod store

    i have a ipod version 1.1.5(4b1) when i try to access itunes from the ipod it says cannot connect to itune store

    Hello dawn2020,
    I would suggest this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
    Troubleshooting on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts. 
    Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet. 
    Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    Try resetting (turning off and then on again) your Wi-Fi router
    If the issue persists, see troubleshooting Wi-Fi networks and connections.
    Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
    And if needed there is a more advance troubleshooting article named
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Take care,
    Sterling

  • HT1925 I get a message saying The feature I am trying to use is on a network resource that is unavalable when I try to open iTunes.

    When I try to open iTunes a widow appears called Windows Installer.  It tells me that the feature you are trying to use is on a network resource that is unavalable.  It tell me to Click OK or try again or enter an alternative path to a folder containing the intallation package iTunes.msi.  I suggests I should find this in a drop down box in the window.  There is a box but no folder iTunes.msi.  If I click the cancel button iTunes will open and work. I wish to uninstall iTunes and then reinstall it.  I am finding that I can play music on iTunes OK through my sound card but if I try to play streamed music from the web in YouTube and fom My Space the music is a poor quality with crackles and distortion. Other forums suggest uninstalling iTunes and then re-installing it.  I ahve tried to uninstall iTunes but it comes up with the Window noted above and then stops.  I need to stop the crackle when streaming music. Please help.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I got an iphone 4. I had to update my macbook pro to Lepard just to sync. I updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone.

    I upgraded from Iphone 3g to iphone 4. I had to update my macbook pro to Lepard just to sync. the **** thing with the new iphone 4. I bought and updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone before it will sync! It says everything on the phone now will be cleared in order to sync it with my existing info on the computer from my previous iphone. How can I just get everything from my current iphone 4 into itunes, basically add it to the info from my previous iphone 3g that is currently in my itunes?  I dont want to lose what I have on my phone currently....I paid money for half the apps for crying out loud.
    I was so frustrated by this when I first bought the phone that I just pushed it out of my mind and NEVER synced it. Please help...

    Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version.  The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.

  • When I try to open ITunes it brings up a box that says the iTunes Library. itl file cannot be found or created. the default location for this fie is in the itunes folder in the music folder How do I solve this

    My laptop was updating itunes and turned off and every since when i try to load itunes it brings up a window that says
    The itunes library.itl fie cannot be found or created. The default location for this fie is in the itunes folder in the Music folder.
    an I cant figure out what to do to get itunes to load so I can't use itunes at all which ***** since it also means I right now I can't add music to my ipod or apps or anything. So hopefully someone can tell me what happened and how to fix it or solve it

    Hi pgarard1,
    If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
    iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
    http://support.apple.com/kb/TS2363
    Regards,
    - Brenden

  • When I try to update iTunes 10.3, Insufficient Privileges error. C:\programData\{429CAD59-35B1-4DBC-BB6D-1DB24-6563521}\x86\DIFxAPI.dll

    When I try to update iTunes 10.3, the installer finishes downloading but then this message appears "errors occured while installing updates. If the problem persist, select Tools, "just download" and instal them manually"
    so I go and do that, select Tools and then just download. Then when it finishes loading it goes back to the Apple Software Updater and pups up another window at this location C:\Users\brandsmart\AppData\Local\Apple\Apple Software Update
    there I find AppleApplicationSupport, AppleMobileDeviceSupport, Bonjour, iTunes, QuickTime and SetupAdmin. So when I select iTunes it starts downloading it again, but this time as if it was the first time (not an update)..
    It takes me to "Welcome to the iTunes Installer" I click next, I accept the terms and conditions and click next, takes me to the "Installations Options" I check and click "Install" then click "accept" then "accept" again, so it starts to download but then when it finishes downloading this meassage appears "the installer has insuffisient privileges to modify this file: C:\ProgramData\{429CAD59=35B1-4DBC-BB6D-1DB24-6563521}\x86\DIFxAPI.dll.
    and there are three options- "Abort, Retry and Ignore." If I "ignore", nothing happens, just closes and pups right back up. If I click "retry," just the same, closes and opens right back up with the same options. If I "abort" it asks me if I'm sure to cancel, so I click "yes" so it says "rolling back action." when it's done it just closes everything and if I try to update, it's the same story all over again.
    If I go to the "Advanced Security Settings for iTunes" I can see my name and two more options, all of them say "allow and full control" so I'm guessing that's not the problem but I don't really know.
    Please somebody help me!! I don't know what to do.

    the installer has insuffisient privileges to modify this file: C:\ProgramData\{429CAD59=35B1-4DBC-BB6D-1DB24-6563521}\x86\DIFxAPI.dll.
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    Vista instructions in the following document: Check your hard disk for errors
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors. You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • TS1702 "The feature you are trying to use is on a network resource that is unabailable" Why am I getting this message when I try to updaate itunes or quicktime?

    The feature you are trying to use is on a network resource that is unabailable" Why am I getting this message when I try to updaate itunes or quicktime?

    Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
    After iTunes & Quicktime are uninstalled, try the update again.

  • When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
    After iTunes & Quicktime are uninstalled, try the update again.

  • When I try to update itunes, I get the following:  The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box..

    When I try to update itunes, I get the following:  The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box below.
    This leads me to another dialog box that says:  The file .......is not a valid installation package for the product iTunes.  Try to find the installation package iTunes64.msi in a folder from which you can install iTunes.
    That doesn't work either.  What to do?
    Dean

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1349 I am getting an error message when I try to open itunes on my desktop computer: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...any ideas?

    I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what  I need to do to correct?

    Hi lvdmerwe!
    I have two articles here for you that should be able to help you troubleshoot this issue further:
    Trouble adding music to iTunes library or importing audio CD
    http://support.apple.com/kb/ts1387
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/ts1277
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

    When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

    Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • I tried to update to the most recent itunes, but the update failed and now when I try to open itunes a dialog box pops up and tells me that it can.t open because MSVCR80.dll is missing.  I need help!

    I tried to update to the most recent version of itunes but the update failed.  Now when I try to open itunes I get a dialog box telling me it can,t open because MSVCR80.dll is missing.  I tried uninstalling and reinstalling itunes but I grt the same message.  What can I do to fix this?

    Solving MSVCR80 issue and Windows iTunes install issues.
    Thanks to user turingtest2 for this solution.
    Solving MSVCR80 issue and Windows iTunes install issues.
    If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    You may be required to boot into safe mode to complete the folder deletion process.

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