Internet disconnects

I have three WiFi Macs and one connected directly to a Airport express in WDS mode. I've got another APX also in WDS mode in my loft, and then my main APX connected to my DSL modem.
Lately Airport has been randomly dropping the Internet (will display "disconnecting..." and then will reset. Sometimes it will disconnect and reconnect for 10 ten minutes and then will be fine for the rest of the day. The loss of Internet happens will all of my computers so right now I suspect the main APX. The WiFi itself still works, i.e., I can still transfer files, etc. That part does not drop off.
I have the lastest firmware on all of my base stations and latest s/w on my Mac. I've tried changing channels from "1" to "4," to no avail.
Has anyone ever encountered this or know what is going on?

I solved my problem. Here is my story:
My disconnects slowly got worse to the point it would constantly go into a connect/disconnect routine every few minutes. I hooked my MBP up via ethernet to my DSL modem to make sure the issue wasn't on my ISP's side. It wasn't as I had full speed access.
So knowing the issue was definitely w/ my Airport Express I took extreme steps and restored both of my Expresses to "factory default" (Unplug airport, stick a paper clip in the reset button while you plug in back in. Hold paper clip until airport starts to blink green). Then I set up a new WDS network. It took about 10 minutes. Everything works great again.
The only huge PITA is that non-Apple devices (Windows computers (boot camp), game consoles like PS3 and Wii, etc, will require a new WEP key. I'll save that for a rainy day. Too bad not everything is designed for easy set up like Apple products. To me that alone is worth any small premium there is on their products.

Similar Messages

Internet disconnects when trying to connect a vpn on a different user account on the same computer

Im trying to have one user account with my real ip address and another user account on windows 8 with a vpn connection. Everytime i switch (i dont logout i just lock the user) then try to connect a vpn on the other user account the internet disconnects
on the other user account. It's like it wants to change my entire internet connection to use the vpn instead of having a seperate connection on each user account. is there a way around this or am i stuck having to use two laptops? I also unchecked
Use default gateway on remote network on the vpn.

Hi,
Try to temporary disable firewall to see if the same issue occurs.
Leo Huang
TechNet Community Support
This is definitely not the answer. Why is it marked as the answer?

Frequent internet disconnects for over a year

I have been suffering frequent disconnects from the internet for over a year. Each disconnect lasts for up to two minutes, rarely longer. Sometimes the disconnects have been as frequent as thirty or more times per hour. Sometimes I have no problems for many days.
I'm using HH5 and have Infinity 2 with a typical speed of circa 60mbps. Speed isn't an issue but the frequent disconnects are a pain. BT Broadband support have been unable to see the disconnects happening. As far as they are concerned, the line is fine.
If the disconnect happens when I'm using Google Chrome, I get a status message "Resolving Host" in the bottom left and, after a short delay, a screen appears saying "This webpage is not available. DNS Probe Finished. No Internet." Other devices, including BTTV, either give a message to the effect that there is no internet connection or just "hang". As far as I can tell, all devices, whether wired or wireless, 2.4GHz or 5GHz,, disconnect simultaneously.
I have tried disconnecting every device from the hub except the BTTV and the disconnects still happen.
BT have checked the line countless times, sent an engineer to my house, replaced my home hub three times, I have replaced all cables, replaced the phone/broadband socket, done countless resets etc all to no avail. The HH5 lights don't change colour when the internet connection drops.
After checking the BTCare Community Forums and discovering the event log in the HH5 I discovered that, when the disconnects occur, an "IN: BLOCK [16]..." message appears in the event log for the Firewall of the hub. At the end of this message I have copied a 12 hour firewall event log from today. Every "IN: BLOCK [16]..." event seems to coincide with an internet disconnect so that amounts to circa 40 disconnects in the past 12 hours.
What are these "IN: BLOCK [16]..." messages and why does my internet connection drop every time one of these messages appears? I checked the IP addresses for some of these "IN: BLOCK [16]..." messages. The first IP address in each message I checked was in China. The second IP address for each event I checked is BT in Boston, UK. My suspicion is that the BT server is logging me out every time one of these "IN: BLOCK [16]" events occurs. Logging back into the server then takes up to two minutes and, in the meantime, I have no internet connection.
BT Broadband support in India say that there is nothing they can do to address these internet dropout issues. They can only deal with line or hub faults. Their only suggestion was to disable the firewall on my HH5 but, given all these potential attacks from Chinese IP addresses, I refused to do this.
BTW, the HH5 IP address ending in 65 is my BTTV box.
I'd be grateful for any help and advice to resolve this issue. Here is the Firewall event log;
20:44:07, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.131]:46973->[86.182.86.9]:22 on ppp3)
20:35:11, 18 May. IN: BLOCK [16] Remote administration (TCP [119.82.226.82]:50172->[86.182.86.9]:443 on ppp3)
20:05:44, 18 May. IN: BLOCK [16] Remote administration (TCP [37.247.36.123]:12152->[86.182.86.9]:443 on ppp3)
19:27:54, 18 May. IN: BLOCK [16] Remote administration (TCP [115.239.248.2]:6000->[86.182.86.9]:8080 on ppp3)
19:07:56, 18 May. IN: BLOCK [16] Remote administration (TCP [121.88.5.177]:8888->[86.182.86.9]:22 on ppp3)
19:01:12, 18 May. IN: BLOCK [16] Remote administration (TCP [80.82.78.186]:39434->[86.182.86.9]:80 on ppp3)
18:51:30, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.133]:45824->[86.182.86.9]:22 on ppp3)
18:41:46, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.3]:9090->[86.182.86.9]:22 on ppp3)
18:40:30, 18 May. IN: BLOCK [16] Remote administration (TCP [117.21.225.3]:10708->[86.182.86.9]:22 on ppp3)
18:27:50, 18 May. BLOCKED 1 more packets (because of Remote administration)
18:27:50, 18 May. IN: BLOCK [16] Remote administration (TCP [37.247.49.253]:35420->[86.182.86.9]:80 on ppp3)
18:22:25, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.46 on ppp3)
18:22:22, 18 May. BLOCKED 2 more packets (because of ICMP replay)
18:22:22, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.46 on ppp3)
18:09:52, 18 May. IN: BLOCK [16] Remote administration (TCP [39.115.40.60]:44439->[86.182.86.9]:80 on ppp3)
17:31:58, 18 May. IN: BLOCK [16] Remote administration (TCP [61.240.144.65]:60000->[86.182.86.9]:161 on ppp3)
17:30:18, 18 May. IN: BLOCK [16] Remote administration (TCP [198.20.69.74]:20012->[86.182.86.9]:443 on ppp3)
17:25:05, 18 May. IN: BLOCK [16] Remote administration (TCP [185.35.62.13]:60643->[86.182.86.9]:80 on ppp3)
17:22:10, 18 May. IN: BLOCK [16] Remote administration (TCP [61.160.224.129]:56517->[86.182.86.9]:8080 on ppp3)
17:00:08, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.131]:50338->[86.182.86.9]:22 on ppp3)
16:49:05, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.36 on ppp3)
16:49:03, 18 May. BLOCKED 3 more packets (because of ICMP replay)
16:49:02, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.36 on ppp3)
16:37:49, 18 May. IN: BLOCK [16] Remote administration (TCP [218.77.79.43]:43469->[86.182.86.9]:22 on ppp3)
15:54:37, 18 May. IN: BLOCK [16] Remote administration (TCP [71.6.216.62]:443->[86.182.86.9]:443 on ppp3)
15:43:28, 18 May. IN: BLOCK [16] Remote administration (TCP [221.235.189.245]:38235->[86.182.86.9]:22 on ppp3)
15:31:23, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.4]:9090->[86.182.86.9]:22 on ppp3)
14:39:50, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.133]:49483->[86.182.86.9]:22 on ppp3)
14:37:40, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.74 on ppp3)
14:37:36, 18 May. BLOCKED 2 more packets (because of ICMP replay)
14:37:36, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.74 on ppp3)
14:03:46, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.3]:9090->[86.182.86.9]:22 on ppp3)
14:00:11, 18 May. IN: BLOCK [16] Remote administration (TCP [82.102.180.11]:10469->[86.182.86.9]:22 on ppp3)
13:57:17, 18 May. IN: BLOCK [16] Remote administration (TCP [82.221.47.5]:48212->[86.182.86.9]:22 on ppp3)
13:49:16, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.135]:59887->[86.182.86.9]:22 on ppp3)
13:43:33, 18 May. IN: BLOCK [16] Remote administration (ICMP type 8 code 0 198.20.99.130->86.182.86.9 on ppp3)
13:08:25, 18 May. IN: ACCEPT [57] Connection closed (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [91.235.132.236]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
13:08:25, 18 May. IN: ACCEPT [54] Connection opened (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [91.235.132.236]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
13:02:30, 18 May. IN: BLOCK [16] Remote administration (TCP [221.235.189.245]:58370->[86.182.86.9]:22 on ppp3)
12:55:09, 18 May. IN: BLOCK [16] Remote administration (ICMP type 8 code 0 178.124.19.8->86.182.86.9 on ppp3)
12:07:45, 18 May. IN: BLOCK [16] Remote administration (TCP [104.233.142.242]:6000->[86.182.86.9]:8080 on ppp3)
11:58:49, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.131]:54076->[86.182.86.9]:22 on ppp3)
11:26:03, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->31.55.184.239 on ppp3)
11:23:14, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.132]:37275->[86.182.86.9]:22 on ppp3)
11:07:40, 18 May. BLOCKED 3 more packets (because of ICMP replay)
11:07:40, 18 May. OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.182.86.9->216.58.208.46 on ppp3)
10:39:08, 18 May. IN: ACCEPT [57] Connection closed (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [23.62.53.9]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
10:39:08, 18 May. IN: ACCEPT [54] Connection opened (Port Forwarding: TCP [192.168.1.65]:7457 <--> [86.182.86.9]:1024 - - - [23.62.53.9]:443 SYN_SENT/SYN_RECV ppp3 NAPT)
10:17:56, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.132]:54983->[86.182.86.9]:22 on ppp3)
09:29:53, 18 May. IN: BLOCK [16] Remote administration (TCP [61.240.144.64]:60000->[86.182.86.9]:443 on ppp3)
09:25:48, 18 May. IN: BLOCK [16] Remote administration (TCP [183.136.216.3]:9090->[86.182.86.9]:22 on ppp3)
09:25:21, 18 May. IN: BLOCK [16] Remote administration (TCP [196.12.153.45]:42739->[86.182.86.9]:22 on ppp3)
09:25:15, 18 May. IN: BLOCK [16] Remote administration (TCP [43.255.188.130]:36950->[86.182.86.9]:22 on ppp3)
08:58:58, 18 May. IN: BLOCK [16] Remote administration (TCP [222.186.56.178]:28384->[86.182.86.9]:22 on ppp3)
08:37:28, 18 May. IN: BLOCK [16] Remote administration (TCP [118.244.130.34]:6000->[86.182.86.9]:22 on ppp3)
08:17:59, 18 May. IN: BLOCK [16] Remote administration (TCP [222.186.31.208]:6000->[86.182.86.9]:22 on ppp3)
08:12:22, 18 May. IN: BLOCK [16] Remote administration (TCP [141.212.122.151]:45461->[86.182.86.9]:22 on ppp3)
08:02:56, 18 May. IN: BLOCK [16] Remote administration (TCP [218.77.79.43]:35046->[86.182.86.9]:8080 on ppp3)

Ectophile - thank you for your reply. I tried the quiet line test and the line sounds good. There's no crackle or static. Just a very faint hiss if I turn the volume on my handset up full.
I've had three replacement hubs in the last year or so and they have made no difference to the frequency of the internet drop-outs.
The only fault that has been detected in all of this time was back in January when BTTV 2nd line support in the UK establish a link with my PC and monitored the connection. (They had a lot of difficulty establishing this connection and they were convinced I had no internet connection even though I did at that point). As a result of this monitoring and other testing, they diagnosed a very brief, intermittent drop out in the fibre-optic link between the surface box and the exchange. The 2nd line support engineer commented that this was a very strange fault because the fibre-optic connection normally either works or it doesn't.
He called out a BT engineer to investigate the fibre fault. This engineer told me that he had "reset" the fibre-optic link at the surface box. Having done this, he couldn't find a fault so visited my house, undertook line checks, replaced my HH4 with a HH5, checked out all wiring, tested the socket etc monitored for 20 minutes, couldn't find any further fault and left. The problems have continued however and BT India support just keep running their standard line tests and finding no fault.
I tried running a repeating ping test today using a tool called “WinPing”. I was using my BT email server for the ping test. The ping was set to 1 second intervals with the time-out set to a high level of 3000ms. I wasn’t using the internet at the time so I have no idea whether there is any correlation between the "timed-out" and/or slow response pings and the internet drop-outs that I have been suffering.
The eight and a half hour test gave an average ping time of 45ms but there was a lot of variability;
101 pings "timed-out" without a response (>3000ms).
6 pings were between 2000ms and 2999
23 pings were between >1500ms and 1999ms
87 pings were between 1000ms and 1499ms
139 pings were between 500ms and 999ms
66 pings were between 250ms and 499ms
428 pings were between 50ms and 249ms
680 pings were between 40ms and 49ms
12,296 pings were between 32ms and 39ms
There were no periods of more than a few seconds where WinPing couldn’t ping the server so this test doesn’t explain why I get the frequent drop-outs of up to 2 minutes unless perhaps the problem is caused by short drop-outs causing my connection to reset? The message I get on my Laptop / Google Chrome when the internet connection drops-out is a “Resolving Host” message at the bottom left and, after a short delay, a screen appears saying "This webpage is not available. DNS Probe Finished. No Internet." Other devices come back with various message to the effect that there is no internet connection, even though the HH5 light remains blue.
Do the ping test results indicate any particular issue or are these results normal?

MacBook internet disconnects when I connect BB10 with USB

Everytime I connect my phone to my laptop via the usb (supplied with orignial device) the internet on my MacBook disconnects and I lose my VPN connection.
It seems the Z10 creates a new 'Blackberry' Network connection which overrides my computer settings. If I disable this connection it is simply recreated the next time I connect my Z10 and my internet disconnects and I lose my VPN connection.
Any idea how I can prevent this? I could do with a setting to switch this behaviour on or off rather than the Z10 assuming I want to use it to connect.

Hey 8lettersuk,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I have a few questions before I get started:
1. Are you using Cisco AnyConnect as the VPN client on your Mac?
2. What version of BlackBerry 10 are you currently running? Go to Settings>About to find this information.
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

T440p: internet disconnects when using BT mouse

I have the 2x2 Thinkpad wireless card and when I use my bluetooth mouse the internet disconnects and I get a "limited connection". I have the latest drivers for everything.

Hi iphetamine and Jakoob,
Remember that this is users helping users here, moderated by volunteers like me. Although there is some Lenovo presence, they can't patrol the entire community. They do try to help with some of the broader issues.
Any possibility you're in a marginal WiFi reception area, and Bluetooth interferes with it?
I don't work for Lenovo. I'm a crazy volunteer!

Move computer Internet disconnects and won't reconnect.

My internet works fine if I keep my computer in one place, but the second I move it even an inch to the left or right the internet disconnects and airport shows i'm not connected to any wireless networks and won't let me turn airport back on. The only way for me to get back on the internet is to restart my computer. Also if my computer is in one place and i want to move to another room i have to turn the airport off, move to the other room, then turn airport on to reconnect to the network. If i just pick up the computer and walk to the other room the internet stops working and i have to restart my computer. Any way I can fix this or is this a hardware issue?

Having exactly the same problem on my 15inch 2011 Macbook after also going from 10.6.8 to Mavericks. Wifi is totally unresponsive and I can only get the internet working through an ethernet cable. Been looking for a fix for about a week now. Nothing i've seen suggested in the forums seems to work.
Really need to get this working again, as I rely on Wifi to use my mb at work.

After internet disconnection, safari doesn't work anymore and i haveO to restore the ipad again and loose my apps, solution?

After internet disconnection, due to bad weather, safari can't find the server anymore and i have to restore the ipad to the factory settings and loose the apps. This has happened at least 5 times in 9 months. Solutions?

What Apple wants from his customers?
1) I've paid my iPhone 4S 900 euros;
2) I'm used to buy music and apps from iTunes store;
3) my iCloud space costs 32 euros per year
and, like me, millions of customers around the world!
and Apple does not allow me (and many others) to use the internet traffic for which I (we) pay my (our) provider, that's not among those that directly sell iPhone??? Is this your idea of a really unblocked device as you falsely declsre from the pages of Apple online store ?!? Shame on you!
If I had know that the 7.1 led to this I'd never updated my iPhone. No one (Apple and the sites that live because of her) told about this issue in their enthusiastic comments on the new, updated version, of iOS. Shame on you!
This would claim a class action against such a behaviour!
I'm disgusted
thank you
Giacomo - ITALY

Airport Utility on iphone ipad ios8 often shows internet disconnected while macbook connects just fine

Hi, I need help with this problem that just arose after updating my devices (iphone 5 and ipad air) to ios8.
Every now and then the internet disconnects, and in Airport Utility the Internet is shown disconnected (orange bar), while it is perfectly fine both on the motorola modem and AirPort TC.
My MacBoook and Android devices can connect smoothly to the internet and the only devices affected by this problem are my iPhone and iPad. All the iOS and firmware are most recent ones.
Thanks in advance,
Steven Antonius

Ok, thanks for clarifying that for me. Currently, I am unaware of any issues with OS X 10.8.x and the earlier 802.11b/g AirPorts or with them conflicting with earlier OS X Macs.
If you temporarily power-off the iMac can the MacBook connect now? If so, try setting the Radio Mode on the Express to: "802.11g only." By default, it is set at: "802.11b/g compatible." Verify that the MacBook can still connect. Once verified, power-down the MacBook. Now power-up the iMac. Verify that it can connect. Leave it powered on. Finally power-up the MacBook. Can it connect now?

Software updates (4.1.B.0.431) failure due to WIFI (internet) Disconnection

Software updates failure due to WIFI (internet) Disconnection
After connecting the Phone to PC, tried to update software (4.1.B.0.431) using “Sony Pc companion” software,
during software update process WiFi stopped working and internet connection is lost (due to power went) ,
when internet connection established again ,tried to update software again
error popup appeared please refer images error1 .bmp and error2.bmp
Set up:
Phone: Sony Ericssion Xperi Mini Pro (SK 17)
PC OS: Windows 7 (64 bit)
Internet connectivity: WiFi with speed of 512KBPS

try SUS
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Don't forget to mark the Correct Answers & Helpful Answers
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

WRT54GS with SpeedBooster random internet disconnects

Hi all I'm new to the forums,
I have an issue with the WRT54GS router i bought a few days ago, my 2 desktop computers are wired connected, where as my laptop, xbox 360 and wii are wireless. Everything is connected correctly and the internet works, but at random times (from 10min - 1hr) the internet disconnects on me. I had to turn off the router and turn it back on to get the internet back, then again at random times it disconnects on me again and i have to repeat the process over again. Is there anyway to fix this? I've downloaded the latest firmware drivers from this site, V6 i think. Plz help me! i want to play xbox live without this

Hi… Reduce the MTU on this router to 1365. If you have DSL and you have configured PPPoE connection then make sure that you have selected “Keep Alive” option. For Xbox you need to assign a static IP on it and forward the ports 88 and 3074 for its IP address.

Internet Disconnection Problem

Hi Everyone, I have a windows Vista PC, which uses a Netgear WN111 USB Adaptor to connect to my wireless network. The issue i seem to have is when i dock my iphone to sync/charge my internet works fine. But as soom as I eject it through itunes and pull it out of the dock/disconnect cable the internet disconnects!!
I have no idea what is causing this but i end up having to restart my PC everytime i disconnect my iphone!
Any suggestions....

Desktop or laptop?
If a Desktop, is your USB wireless adaptor connected to a higher powered USB port which are located in the back of the computer and the same for your iPhone when connected? The USB ports on the front are usually lower powered USB ports to be used for a device such as a keyboard and mouse.

My internet disconnects everytime my screen goes on standby

my internet disconnects everytime my screen goes on standby???

Hey rabia21,
Thanks for the question. I understand you are experiencing issues with Wi-Fi connectivity on your MacBook Air. The following resources may provide a solution.
First, go ahead and utilize Wireless Diagnostics to analyze the issue:
About Wireless Diagnostics
http://support.apple.com/kb/HT5606
Next, see the section titled “Symptom: The network connection drops unexpectedly” in the following article:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks,
Matt M.

WAG120N - Frequent Internet Disconnection Issue

I have bought a Linksys WAG120N few days back & after i got it , i also updated it to the newest firmware from the Linksys site.The Firmware version for my product is , 1.00.12 Annex A.
But i am getting a frequent internet disconnection after installing the Router/Modem.I am not a newbie in this.I have done my CCNP with full marks & currently working in IBM India & i have enough knowledge on how to configure Routers.
I have done the Flashing in the correct process & after Flashing , i did a 30-30-30 Reset as explained in this forum somewhere but the issue is still existing.
I am listing below what i have done so far. :-
1) After getting the Router , i have updated to the newest firmware & Hard-Resetted the Router as explained in this forum.
2) Then i configured the modem with the values from my ISP.I have done it both manually & also tried the Linksys Setup wizard that came on the CD with the Product and the SETUP WIZARD HAS MY ISP ON THE LIST as well.
3) I got the net connected after configuring but only for some time.After that , i am constantly getting disconnected from the Internet no matter what if i use the Wired or the Wireless devices to access the Internet.I tried setting the Router with both wireless Security enabled & disabled.No luck in either cases.Almost all of the time i get a disconnection when the DSL Link is Steady on the WAG120N.So, this should not be a Line problem.Also i can access the Net with my ISP provided Modem.No problems at all.
4) I tried uninstalling the Anti-Virus & the Internet Security program i use which is Symantec Norton Internet Security 2010.No luck.
5) I have Formatted & did a Clean Install of Windows 7 X64 & Windows XP SP3 & tried running the Router on a freshly installed operating system with no other software installed.I tried different Machines , Different Operating Systems , Different Lan Ports.No luck.
6) I deactivated Windows default Firewall & every Power Saving functions of my OS.No luck.
7) Linksys suggested me to visit the Service Center & get a replacement.I did visit the Linksys Authorized Service Center & got a new WAG120N & brought that to my home.I had to pay around 20 USD Taxi Fare as the Service Center is at the remotest part of my city.I wish if Linksys had a Pick-Up & Drop facility which nearly every big companies offer in my place.
8) The new WAG120N did not change anything.The disconnection issue is still existing.
9) There is absolutely NO problem in my ADSL line.I am using a 512kbps ADSL connection & when i use the CHEAPEST Wi-Fi ADSL Modem which has been given by my ISP , i can access Internet just fine , no problems at all either in Wired or the Wireless.So, in this case The Linksys ADSL Router is at fault.
10) I can see the ADSL line Stats with my 20 USD worth of Huawei ( ISP provided ) Modem but the 150 USD worth of Cisco/Linksys WAG120N does not support showing the ADSL Line stats ( or at least the Firmware doesn't support it ) which is unbelievable for a company of caliber like Cisco.
The two most important things every Modem at least should display are :-
1 ) SNR Margin
2 ) Attenuation
These two are absolutely a Must-Have features if you want to see how good your ADSL connection is & i am surprised to see that my cheapest ISP modem does have these but a Cisco product does not. !!!!!!!!
I have called the Linksys support again & they told me that they are Escalating my case to their 2nd Level.
I got a response from their Level 2 Support Person & he asked me to provide information about my case & i had sent him a reply 2 days ago but no reply from him.
And I am NOT the only person with this problem.I do not know Linksys knows this or not but there are several Linksys users who are using this model & are facing the exact same issues as me.
Here are some of them & they have been posted on this community itself :-
1) http://homecommunity.cisco.com/t5/Cable-and-DSL/Wag120n-problem/td-p/300397
2) http://homecommunity.cisco.com/t5/Cable-and-DSL/WAG120N-keeps-disconnected-from-internet/m-p/330870/...
Tell me Sir , what should i do ? Should i sell it & get another brand or Linksys is going to help me to resolve the problem ? I am extremely sorry to say that i feel regretted that i invested my hard earned money into this which just does not want to work at all.I am too much frustrated & not going to buy any Cisco product if my problem does not get solved because i can not bother the disconnection problem as i need to stay connected all the time for my job & also for my personal reasons.It is a shame that i had to pack my Linksys up on the shelves & have to use the cheapest quality Chinese ( No offense ) Modem because at least the connection does not drop here & I can use it for what it is meant to be.
I will be expecting a quick reply from you people & would also hope that you will be able to solve the problem.Also i think the problem is not the Router but the Firmware itself is faulty but i am not sure about that because this is my first Cisco product & frankly speaking I am very much disappointed with it.I would very much like to experience a Cisco product because i thought it is an World Class product in the business.So, please help me resolve this problem.Either Linksys should help me resolve the problem and get me an working product or i would want to get my money back.Thank You.
(Mod note: Edited for guideline compliance.)

Yes but I think Linksys should give me another one which is working right ? Why should i invest in another Router as i just bought it & its already too pricey here.
I need an ADSL Wi-Fi Modem Router & there is only three models avilable here.One is this one which i'm using , WAG120N & the other two are WAG160N & WAG320N & both of them costs more than triple than that of WAG120N.And no one is going to give me a replacement here.I can get the replacement but the same Router.I can not upgrade it without having to buy a whole new router which costs thrice than my current one.
So, i would be highly oblized if Linksys can give me a replacement because only they can replace it with another model but Linksys India customer Care is only suggesting me that they can issue a replacement for the same model & can not give any other model.
I sent my concern to the 2nd Level Technicians but have not received any reply.Feeling helpless at the moment.
My posts are edited & most important parts are being deleted.Please do not edit my post.All i am wanting to get a suggestion for my problem.I do not want to bother you with my problems but the communities are meant mainly for that purpose so that we can help & support each other.
Thank you.

Whenever backup starts, Internet disconnects, for a while!

I notice that after upgrade 7.7.1 on the Airport Time Capsule 802.11ac, whenever a time machine backup starts on any Mac, the Internet connection disconnects for all Mac and iOS devices, at least for a minute.
But the ADSL2+ modem is still connecting to Internet without disruption. Airport Utility shows Internet disconnection until a few minutes after the Internet connection re-established.
Any explantion or similar experience?

The new AE and TC use a broadcom SOC .. that means it is a full processor and router on a single chip. .it runs at 1100mhz.. ARM based. A9 core.
The previous Generation TC and AE ran a Maxell processor of 1200mhz.. and actually was faster at least on the disk transfer side.
See ifixit for the breakdown of the TC and AE so you can see the processor.
http://www.ifixit.com/Device/AirPort_Time_Capsule_A1470
This links to the AE as well.
You can also see the review of the AE Gen6 here.. as well as earlier versions if you set the charts to show earlier hardware.
Gen6 AE http://www.smallnetbuilder.com/wireless/wireless-reviews/32158-apple-airport-ext reme-80211ac-reviewed
cf Gen5 AE http://www.smallnetbuilder.com/wireless/wireless-reviews/31564-apple-airport-ext reme-gen-5-reviewed
The new version products are much closer now to the standard AC routers by dlink and Asus than previous ones.. which were more NAS design.

I have internet disconnection (15-20 times a day)

I have internet disconnection (15-20 times) for 3-5 min all the time during a day , what to do we have change modem 3 days ago and it didn't help to solve a problem, i work form home and i need stable connecting 24/365, that it's just innormal what we have now,
Solved!
Go to Solution.

i have found only this log
16:10:04, 09 Aug.    (20870.380000) Port forwarding rule added via UPnP. protocol: TCP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.65
16:10:01, 09 Aug.    (20867.380000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.65
16:09:58, 09 Aug.    (20864.500000) Port forwarding rule deleted via UPnP. protocol: TCP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.65
16:09:55, 09 Aug.    (20861.610000) Port forwarding rule deleted via UPnP. protocol: UDP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.65
16:09:25, 09 Aug.    3 consecutive beacons have not been transmitted
16:09:21, 09 Aug.    (20827.510000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
16:09:14, 09 Aug.    (20819.970000) WAN operating mode is DSL
16:09:14, 09 Aug.    (20819.970000) Last WAN operating mode was DSL
16:09:12, 09 Aug.    (20818.500000) PPPoA is up
16:09:11, 09 Aug.    (20817.900000) CHAP authentication successful
16:09:11, 09 Aug.    (20817.870000) Starting CHAP authentication with peer
16:09:03, 09 Aug.    (20809.300000) New GUI session from IP 192.168.1.65
16:09:03, 09 Aug.    (20809.230000) New GUI session from IP 192.168.1.65
16:09:03, 09 Aug.    (20809.060000) New GUI session from IP 192.168.1.65
16:09:03, 09 Aug.    (20809.010000) New GUI session from IP 192.168.1.65
16:09:03, 09 Aug.    (20808.980000) New GUI session from IP 192.168.1.65
16:09:03, 09 Aug.    (20808.950000) New GUI session from IP 192.168.1.65
16:08:45, 09 Aug.    (20791.380000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
16:08:35, 09 Aug.    (20781.840000) OpenWiFi_1 IPSec connection is down
16:08:35, 09 Aug.    (20781.210000) PPPoA is down after 3 minutes uptime
16:08:23, 09 Aug.    (20769.050000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:08:06, 09 Aug.    (20752.550000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:07:58, 09 Aug.    (20744.090000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:07:53, 09 Aug.    (20739.620000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:07:51, 09 Aug.    (20737.120000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:07:49, 09 Aug.    (20735.500000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:07:08, 09 Aug.    (20694.660000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:06:28, 09 Aug.    (20654.100000) Port forwarding rule added via UPnP. protocol: TCP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.65
16:06:27, 09 Aug.    (20653.670000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:06:25, 09 Aug.    (20651.230000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.65
16:06:22, 09 Aug.    (20648.410000) Port forwarding rule deleted via UPnP. protocol: TCP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.64
16:06:19, 09 Aug.    (20645.550000) Port forwarding rule deleted via UPnP. protocol: UDP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.64
16:05:50, 09 Aug.    (20616.010000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.65
16:05:46, 09 Aug.    (20612.130000) OpenWiFi_1 IPSec connection is up
16:05:34, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 104 Mbps
16:05:30, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:05:30, 09 Aug.    (20596.290000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
16:05:23, 09 Aug.    (20589.900000) WAN operating mode is DSL
16:05:23, 09 Aug.    (20589.900000) Last WAN operating mode was DSL
16:05:22, 09 Aug.    (20588.450000) PPPoA is up
16:05:21, 09 Aug.    (20587.880000) CHAP authentication successful
16:05:21, 09 Aug.    (20587.680000) Starting CHAP authentication with peer
16:05:19, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 130 Mbps
16:05:19, 09 Aug.    (20585.080000) DSL is up
16:05:16, 09 Aug.    (20582.850000) DSL noise margin: 5.90 dB upstream, 6.00 dB downstream
16:05:15, 09 Aug.    (20581.380000) DSL line rate: 967 Kbps upstream, 16120 Kbps downstream
16:05:06, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:05:02, 09 Aug.    (20568.070000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
16:04:30, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:04:30, 09 Aug.    (20536.680000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
16:04:27, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:04:24, 09 Aug.    (20530.260000) OpenWiFi_1 IPSec connection is down
16:04:23, 09 Aug.    (20529.800000) DSL is down after 3 minutes uptime
16:04:22, 09 Aug.    (20528.480000) PPPoA is down after 3 minutes uptime
16:03:48, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:03:42, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 130 Mbps
16:03:15, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:03:15, 09 Aug.    (20460.940000) Port forwarding rule deleted via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.64
16:03:12, 09 Aug.    (20458.230000) Lease for IP 192.168.1.65 renewed by host 123123-PC (MAC c8:0a:a9:6c:ff:5f). Lease duration: 1440 min
16:03:12, 09 Aug.    (20458.170000) Lease requested
16:03:10, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:02:56, 09 Aug.    (20442.640000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.64
16:02:32, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:02:28, 09 Aug.    (20414.270000) Port forwarding rule added via UPnP. protocol: TCP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.64
16:02:27, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:02:25, 09 Aug.    (20411.340000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.64
16:02:22, 09 Aug.    (20408.430000) Port forwarding rule deleted via UPnP. protocol: TCP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.64
16:02:19, 09 Aug.    (20405.600000) Port forwarding rule deleted via UPnP. protocol: UDP, external ports: any->57733, internal ports: 57733, internal client: 192.168.1.64
16:02:16, 09 Aug.    (20402.010000) Port forwarding rule added via UPnP. protocol: UDP, external ports: any->63470, internal ports: 63470, internal client: 192.168.1.64
16:02:14, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 104 Mbps
16:02:13, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 130 Mbps
16:02:12, 09 Aug.    (20398.840000) Lease for IP 192.168.1.64 renewed by host 123123-PC (MAC 00:26:c7:2f:64:fc). Lease duration: 1440 min
16:02:12, 09 Aug.    (20398.840000) Lease requested
16:02:12, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 104 Mbps
16:01:05, 09 Aug.    (20331.550000) OpenWiFi_1 IPSec connection is up
16:01:02, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 104 Mbps
16:00:52, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 78 Mbps
16:00:52, 09 Aug.    (20318.330000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
16:00:43, 09 Aug.    (20309.410000) WAN operating mode is DSL
16:00:43, 09 Aug.    (20309.410000) Last WAN operating mode was DSL
16:00:42, 09 Aug.    (20308.010000) PPPoA is up
16:00:41, 09 Aug.    (20307.450000) CHAP authentication successful
16:00:38, 09 Aug.    (20304.130000) Starting CHAP authentication with peer
16:00:35, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:00:35, 09 Aug.    (20301.910000) DSL is up
16:00:33, 09 Aug.    (20299.760000) DSL noise margin: 6.00 dB upstream, 4.80 dB downstream
16:00:28, 09 Aug.    (20294.470000) DSL line rate: 1011 Kbps upstream, 18072 Kbps downstream
16:00:15, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 144 Mbps
16:00:14, 09 Aug.    (20280.590000) Lease for IP 192.168.1.64 renewed by host 123123-PC (MAC 00:26:c7:2f:64:fc). Lease duration: 1440 min
16:00:14, 09 Aug.    (20280.580000) Lease requested
16:00:14, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 104 Mbps
16:00:13, 09 Aug.    (20279.400000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
15:59:43, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 130 Mbps
15:59:39, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 78 Mbps
15:59:34, 09 Aug.    Host 00:26:c7:2f:64:fc connected to SSID '53 lm' at 104 Mbps
15:59:34, 09 Aug.    (20240.810000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
15:59:34, 09 Aug.    (20240.410000) DSL is down after 0 minutes uptime
15:59:33, 09 Aug.    (20239.080000) PPPoA is down after 0 minutes uptime
15:59:29, 09 Aug.    (20235.880000) WAN operating mode is DSL
15:59:29, 09 Aug.    (20235.880000) Last WAN operating mode was DSL

Variation on a Theme: TC Internet disconnects

Hello all,
I've read through a few posts regarding "internet disconnects" with Time Capsule. Well, I'm experiencing the following behavior with my TC:
1) Random disconnecting from the Internet - all intranet traffic is fine
2) This affects wired and wireless clients
3) This is a mixed environment of Leopard and Tiger clients
4) TC is at latest firmware level
Interestingly, this behavior seems to have started when I added a secondary router, to handle additional wired connections in our entertainment center (Blu-Ray player; TV). We had an old Linksys WRT54G collecting dust, so I re-configured it in router mode, turned off the wireless radio, and disabled the DHCP server. It connects to the TC through a wired connection - previous research has found that both devices have auto-sensing ports (is that a problem?), so they are connected using their client ethernet ports (not the WAN port).
When the TC does lose its internet connection, it also stops displaying wireless client activity, and the DHCP client list is blank (Advanced->Logs&Statistics in the airport utility). I'm sure this is a clue to the appropriate Apple SDE.
Any help/insights would be greatly appreciated!
-Bruce

try the Linksys as the primary router and place the TC as the secondary in bridge mode , see what happens.

Internet disconnects

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