Internet explorer encountered problem and needs to close
Hi
Please resolve my problem
wile i m accessing portal suddenly i m getting the pop-up error saying
"Internet explorer encountered problem and needs to close. we are sorry for the inconvenience"
when i click <b>click here</b> link on that pop-up, again another pop-up displaying with the following details.
AppName: iexplorer.exe AppVersion: 6.0.2900.2810 ModName:mshtml.dll
My collegues suggeted it is due to the problem with IE. But im using IE6.0 SP2 only.
i m not getting this error wile accessing other sites with IE. y with mySAP only this error i m facing.
please resolve and give me the proper solution to work with my SAP portal.
Thanks in Advance.
Venkat.....
Hi venkat.,
Go Tools->Pop-up Blocker->
<b>here u should allow ur pop-up for portal</b>,.. so u should Turn off ur Pop-up Blocker
other wise instal any google tool bar to ur IE it will allow ur popup for portal..
Points are wellcome if useful..
Thanks By.,
Boopalan..
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Loader caused an Illegal Instruction (0xc000001d)
in module Loader.exe at 001b:0055a360 CurrentThread:00000E4C.
Exception handler called in Loader.
Error occurred at 4/30/2012 20:37:18.
C:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe, run by Owner.
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600).
1 processor(s), type 586.
52% memory in use.
1472 MBytes physical memory.
700 MBytes physical memory free.
3372 MBytes paging file.
2603 MBytes paging file free.
2048 MBytes user address space.
1964 MBytes user address space free.
Context:
EDI: 0x00000000 ESI: 0x0017eb4c EAX: 0x02dffc78
EBX: 0x00000000 ECX: 0x02dffcc0 EDX: 0x01eaa0c0
EIP: 0x0055a360 EBP: 0x02dffd18 SegCs: 0x0000001b
EFlags: 0x00010206 ESP: 0x02dffc78 SegSs: 0x00000023
Bytes at CS:EIP:
66 0f d6 00 f3 0f 7e 41 08 8b 4a 10 56 c7 44 24
Stack:
0x02dffc78: 0017eb4c 00000000 02dffc90 77e88519 L..............w
0x02dffc88: 02dffc90 0017eb4c 00000000 0055bf80 ....L.........U.
0x02dffc98: 02dffcf4 02dffcc0 0da8226c 016bddd8 ........l"....k.
0x02dffca8: 016bddd8 00000000 7c910222 7c91019b ..k....."..|...|
0x02dffcb8: 7c9101db 7c9100c4 015b0000 00000000 ...|...|..[.....
0x02dffcc8: 00000000 7c910222 00000025 00150d78 ...."..|%...x...
0x02dffcd8: 00150000 0017a308 02dffcd0 00000000 ................
0x02dffce8: 00000000 0017eb4c 020fa918 ffffffff ....L...........
0x02dffcf8: 00000012 0017e954 0017cb5c 0017d31c ....T...\.......
0x02dffd08: 02dffca0 02dfff98 007f43b0 00000004 .........C......
0x02dffd18: 00000000 00000001 02dffdbc 00000000 ................
0x02dffd28: 00000001 7c900000 7c9000d0 02dffd24 .......|...|$...
0x02dffd38: 00000001 02dffd5c 7c910385 7c900000 ....\......|...|
0x02dffd48: 00000000 02dffe18 7c917c02 7c900000 .........|.|...|
0x02dffd58: 02dffdbe 00dffdb8 02dffdb8 02dffdbe ................
0x02dffd68: 7c917ca7 7c97e174 7c917c51 00006d19 .|.|t..|Q|.|.m..
0x02dffd78: 02dffe5c 7c809036 7c917c51 00006d19 \...6..|Q|.|.m..
0x02dffd88: 02dffe6c 7c903400 898cf301 00000000 l....4.|........
0x02dffd98: 02dffed4 7c900000 00000000 02dffdbc .......|........
0x02dffda8: 02dffdbc 00000000 00009a5e 00251f18 ........^.....%.
0x02dffdb8: 7c9132ff 74520000 6365446c 5065646f .2.|..RtlDecodeP
0x02dffdc8: 746e696f 74007265 6365446c 5065646f ointer.tlDecodeP
0x02dffdd8: 746e696f 00007265 0076fa1d 7c910060 ointer....v.`..|
0x02dffde8: 7c8106f9 0000001b 00000200 02dffffc ...|............
0x02dffdf8: 00000023 00007fc1 02dffd74 00000000 #.......t.......
0x02dffe08: 02dfff24 7c90e920 7c917c58 ffffffff $... ..|X|.|....
0x02dffe18: 7c917c51 7c917e8f 7c900000 02dffe5c Q|.|.~.|...|\...
0x02dffe28: 00006d19 02dffed4 00000000 00000000 .m..............
0x02dffe38: 00000001 02dffed8 00000000 00000001 ................
0x02dffe48: 7c800000 7c8000f0 02dffe40 00000001 ...|...|@.......
0x02dffe58: 02dffe78 00110010 7c80903c 00000000 x.......<..|....
0x02dffe68: 02dfff34 7c917c02 7c800000 7c900000 4....|.|...|...|
0x02dffe78: 00000005 02dffed4 02dffeda 7c917ca7 .............|.|
0x02dffe88: 7c97e174 7c90df4a 7c809590 7ffd8000 t..|J..|...|....
0x02dffe98: 02dfff28 7c8095d2 02dffed4 7c8095c0 (......|.......|
0x02dffea8: 00000000 020fa918 00000000 00000218 ................
0x02dffeb8: 00000028 00000234 015b0000 02dffcbc (...4.....[.....
0x02dffec8: 00000000 02dfff98 7c90e920 7c9101e0 ........ ..|...|
0x02dffed8: ffffffff 7c9101db 00772690 015b0000 .......|.&w...[.
0x02dffee8: 00000000 00000020 016bddd8 00000000 .... .....k.....
0x02dffef8: 016bddd8 02dfff14 0077101e 00000020 ..k.......w. ...
0x02dfff08: 0040fc65 00000000 02dffea8 02dfffa8 e.@.............
0x02dfff18: 0da8226c 02dfffa8 00554c9d 280ec6c6 l".......LU....(
0x02dfff28: 00000800 016bddd8 00490f8b 00000003 ......k...I.....
0x02dfff38: 280ec6c6 0001c200 0048f500 016bddd8 ...(......H...k.
0x02dfff48: 024e6b98 02dfffa8 00000000 00000001 .kN.............
0x02dfff58: 00492a9e 024e6b98 0001d5c0 024e6b98 .*I..kN......kN.
0x02dfff68: 00000218 00000230 00000234 0076f9f7 ....0...4.....v.
0x02dfff78: 00000000 0da820dc 0001d5c0 024e6b98 ..... .......kN.
0x02dfff88: 024e6b98 c000001d 02dfff7c 02dff894 .kN.....|.......
0x02dfff98: 02dfffdc 00773300 0ff9ebf4 00000000 .....3w.........
0x02dfffa8: 02dfffb4 0076fa9f 00000002 02dfffec ......v.........
0x02dfffb8: 7c80b729 024e6b98 0001d5c0 00000002 )..|.kN.........
0x02dfffc8: 024e6b98 7ffd8000 c000001d 02dfffc0 .kN.............
0x02dfffd8: 02dff8a4 ffffffff 7c839ad8 7c80b730 ...........|0..|
0x02dfffe8: 00000000 00000000 00000000 0076fa1d ..............v.
0x02dffff8: 024e6b98 00000000 .kN.....
Module 1
C:\WINDOWS\system32\Normaliz.dll
Image Base: 0x00400000 Image Size: 0x00009000
Checksum: 0x00010188 Time Stamp: 0x44a3ec46
File Size: 23552 File Time: 1/7/2009 17:20:36
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Product: Microsoft® Windows® Operating System
FileDesc: Unicode Normalization DLL
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Module 2
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Checksum: 0x0092100a Time Stamp: 0x4ddeb6d9
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ProdVer: 6.0.1.33
Module 3
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Checksum: 0x002ca420 Time Stamp: 0x4802454c
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Product: Microsoft® Windows® Operating System
FileDesc: Service Pack 2 Messages
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 4
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Image Base: 0x10000000 Image Size: 0x00009000
Checksum: 0x0000602b Time Stamp: 0x4eb2eec8
File Size: 23888 File Time: 11/3/2011 15:44:16
Version Information:
Company: Research In Motion Limited
Product: RIM Handheld Communications Manager
FileDesc: RIM Handheld Communications Manager Proxy
FileVer: 6.0.0.40
ProdVer: 6.0.0.40
Module 5
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgrPs.dll
Image Base: 0x10000000 Image Size: 0x00044000
Checksum: 0x0004f6e7 Time Stamp: 0x4e2e3940
File Size: 270336 File Time: 7/25/2011 23:49:24
Version Information:
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Product: RIM handheld driver
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FileVer: 4.2.0.15
ProdVer: 4.2.0.15
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Checksum: 0x00000000 Time Stamp: 0x3e21ad68
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Company: BackWeb
Product: BackWeb IAdHide
FileDesc: IAdHide
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ProdVer: 6.2.3.66
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Checksum: 0x000e6621 Time Stamp: 0x4f4f570c
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FileDesc: Internet Extensions for Win32
FileVer: 8.0.6001.19222
ProdVer: 8.0.6001.19222
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Image Base: 0x3dfd0000 Image Size: 0x001eb000
Checksum: 0x001f40fd Time Stamp: 0x4f4f570f
File Size: 2000384 File Time: 3/1/2012 06:01:32
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Run time utility for Internet Explorer
FileVer: 8.0.6001.19222
ProdVer: 8.0.6001.19222
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C:\WINDOWS\system32\XmlLite.dll
Image Base: 0x47060000 Image Size: 0x00021000
Checksum: 0x00023525 Time Stamp: 0x44b7bdb6
File Size: 121856 File Time: 1/7/2009 17:21:04
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Company: Microsoft Corporation
Product: Microsoft XML Core Services
FileDesc: Microsoft XmlLite Library
FileVer: 1.0.1018.0
ProdVer: 1.0.1018.0
Module 10
C:\WINDOWS\system32\WINHTTP.dll
Image Base: 0x4d4f0000 Image Size: 0x00059000
Checksum: 0x00065a8d Time Stamp: 0x4ec3c6f8
File Size: 354816 File Time: 11/16/2011 09:21:44
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows HTTP Services
FileVer: 5.1.2600.6175
ProdVer: 5.1.2600.6175
Module 11
C:\WINDOWS\system32\uxtheme.dll
Image Base: 0x5ad70000 Image Size: 0x00038000
Checksum: 0x0004533d Time Stamp: 0x4802a11e
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Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Microsoft UxTheme Library
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512
Module 12
C:\WINDOWS\system32\WS2HELP.dll
Image Base: 0x71aa0000 Image Size: 0x00008000
Checksum: 0x0000925f Time Stamp: 0x4802a164
File Size: 19968 File Time: 4/14/2008 04:42:12
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 Helper for Windows NT
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 13
C:\WINDOWS\system32\WS2_32.dll
Image Base: 0x71ab0000 Image Size: 0x00017000
Checksum: 0x0001f020 Time Stamp: 0x4802a163
File Size: 82432 File Time: 4/14/2008 04:42:12
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Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 32-Bit DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 14
C:\WINDOWS\system32\MSCTF.dll
Image Base: 0x74720000 Image Size: 0x0004c000
Checksum: 0x000492ef Time Stamp: 0x4802a12c
File Size: 297984 File Time: 4/14/2008 04:42:00
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: MSCTF Server DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 15
C:\WINDOWS\system32\IMM32.DLL
Image Base: 0x76390000 Image Size: 0x0001d000
Checksum: 0x0002921b Time Stamp: 0x4802a0e7
File Size: 110080 File Time: 4/14/2008 04:41:56
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Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows XP IMM32 API Client DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 16
C:\WINDOWS\system32\COMDLG32.dll
Image Base: 0x763b0000 Image Size: 0x00049000
Checksum: 0x0004edb8 Time Stamp: 0x4802a0c9
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Company: Microsoft Corporation
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File Size: 551936 File Time: 12/20/2010 12:32:16
Version Information:
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Product:
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Product: Microsoft® Windows® Operating System
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Product: Microsoft® Windows® Operating System
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Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Setup API
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Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Version Checking and File Installation Libraries
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Product: Microsoft® Windows® Operating System
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Product: Microsoft® Windows® Operating System
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===== [end of ERRORLOG.TXT] =====Re: Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.
Sorry I will correct the laptop order:
Okay, on my desktop USB controllers:
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA USB Enhanced Host Contoller
On my laptop:
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub -
I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
TonyTony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal -
InterVideo WinDVR Application has encountered a problem and needs to close.
My TV Anywhere has suddenly stopoed working and the message "InterVideo WinDVR Application has encountered a problem and needs to close. We are sorry for the inconvenience." appears each time I try to open the program. MSI Radio works fine. I have uninstalled and re-installed the programe (originally MSIPVS now MSIPVS3). I did try to download the new Beta drivers just to try, but the zip file shows 0 bytes!
Has anyone come across this, or can anyone suggest what I can try to resolve the issue?
Many thanks in anticipation
GarethJeremy:
I should point out that I am much more confident with software issues. I am not a hardware person and have never attempted to open up the box!
Realtek is the card on the motherboard.
I hope this is the information required:
OS Information:
Property Value
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS
Processor:
Property Value
Current Clock Speed 3000
Description x86 Family 15 Model 2 Stepping 9
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory (RAM):
Property Value
Bank Label RAS 0 & 1
Capacity 536870912
Bank Label RAS 2 & 3
Capacity 536870912
Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB
Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 6Y160M0
Media Type Fixed hard disk media
Size 163921605120 (~153 GB)
Number of Partitions 2
Description Disk drive
Manufacturer (Standard disk drives)
Model Canon MP Memory Card USB Device
Media Type
Number of Partitions
Description Disk drive
Manufacturer (Standard disk drives)
Model IC35L060 AVV207-0 USB Device
Media Type Fixed hard disk media
Size 61492193280 (~57 GB)
Number of Partitions 1
Installed Printers:
Property Value
Name PaperPort Color Image
Port Name BIPORT
Default False
Driver Name PaperPort Color Printer Driver
Name PaperPort Black & White Image
Port Name BIPORT
Default False
Driver Name PaperPort Mono Printer Driver
Name Microsoft Office Document Image Writer
Port Name Microsoft Document Imaging Writer Port:
Default False
Driver Name Microsoft Office Document Image Writer Driver
Name Generic / Text Only
Port Name LPT1:
Default False
Driver Name Generic / Text Only
Name Canon MP370 Series Printer
Port Name USB001
Default True
Driver Name Canon MP370 Series Printer
Name Auto Microsoft Office Document Image Writer on GARETH-14ETIB74
Port Name \\GARETH-14ETIB74\Printer
Default False
Driver Name Microsoft Office Document Image Writer Driver
Motherboard:
Property Value
Manufacturer MICRO-STAR INC.
Model
Name Base Board
Part Number
Product MS-6758
Serial Number 00000000
Version 2.00
BIOS:
Property Value
Manufacturer American Megatrends Inc.
Name Version 1.00
Release Date 20040324000000.000000+000
Version AMIINT - 10
Monitor:
Property Value
Description SyncMaster 173V/172V/173S/173B
Name SyncMaster 173V/172V/173S/173B
Screen Height 768
Screen Width 1024
Keyboard:
Property Value
Description Easy Internet Keyboard
Pointing Device:
Property Value
Manufacturer Logitech
Name HID-compliant Wheel Mouse
Sound Card:
Property Value
Manufacturer Creative Technology, Ltd.
Description Creative EMU10K1 Audio Processor (WDM)
Device ID PCI\VEN_1102&DEV_0002&SUBSYS_80661102&REV_0A\4&1F7DBC9F&0&08F0
Manufacturer Realtek
Description Realtek AC'97 Audio
Device ID PCI\VEN_8086&DEV_24D5&SUBSYS_75851462&REV_02\3&13C0B0C5&0&FD
Video Card:
Property Value
Adapter Compatibility NVIDIA
Adapter RAM 268435456
Description NVIDIA GeForce FX 5600XT
Installed Display Drivers nv4_disp.dll
Driver Version 6.14.10.6693
Driver Date 29/10/2004 16:50:00
Video Mode Description 1024 x 768 x 4294967296 colors
DirectX Installation:
Property Value
Version 6.03.01.0146
Modem:
Property Value
Network Adapters:
Property Value
Description Intel(R) PRO/1000 CT Network Connection - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection
Description 1394 Net Adapter
Description 1394 Net Adapter
External Ports:
Property Value
External Reference Designator Def
External Reference Designator Sanjoy
Expansion Slots:
Property Value
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3
Slot Designation PCI4
Slot Designation PCI5
Slot Designation AGP
Copy To Clipboard
I do very much appreciate the help from you all!
Gareth -
"has encountered a problem and needs to close" 7de8_appcompat.txt
Everytime I try to browse the internet I get "Firefox has encountered a problem and needs to close" the tech report shows C:\DOCUME~1\Owner\LOCALS~1\temp\7de8_appcompat.txt
I don't think this is a Firefox problem. I have the same error message and I get it regardless of whether I'm using Firefox or another browser.
In checking [http://www.whatsrunning.net/QueryProductID.aspx?Product=16854] it is a file owned by Microsoft. I suggest you check your registry for errors. -
ITunes "encountered a problem and needs to close" error
hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
installed itunes
deleted quicktime accidently
installed quicktime
installed itunes
itunes still doesn't work
installed and reinstalled multiple times from both the c.d. and itunes.com
Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
the details of the error report are:
"information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
i really appreciate it
-kevin spankygreat, but when i did this, the agreement popped up and disappeared as soon as it came up, before i could press anything.
yuck. that's consistent with a malware infestation problem that has been causing error-less itunes launch failures since late October. but there's another couple of main possibilities that we have to check on for these "error-less" launch failures. let's try to firm up the diagnosis a bit.
first let's make an observation.
reboot your PC. open Task Manager to the Processes Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if so, does it persist in there, or disappear after a few seconds?
if itunes.exe persists in Task Manager
do you have Norton Internet Security 2005? if so, first see:
iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
... but if no joy with that, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005 (or symptoms persist), check up on this possibility:
iTunes for Windows doesn't open after upgrading
if itunes.exe doesn't appear in Task Manager (or disappears after a few seconds)
then we have to check up on the malware possibilities.
(this is not a cure, it's a final diagnostic.) use MSCONFIG to get iTunes launching again:
Using MSCONFIG to troubleshoot conflicts in Windows
after the selective startups, don't launchother applications prior to opening itunes. (this has been known to re-trigger the launch suppression.)
post back with a list of the Startup items that you needed to disable in order for itunes to launch again. exact spelling and capitalisation please.
love, b -
Firefox has encountered a problem and needs to close why?
my mom has been on my computer and now firefox has encountered a problem and needs to close is all I get. I have uninstalled and reinstalled and get the same thing, maybe I need updates or different security... help me out if you can. the computer I am on now is at work, it is my home one that I need to fix
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
While still in safe mode;
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.
If you can't get Firefox to open, you will have to do this the hard way.
'''https://support.mozilla.org/en-US/kb/mozillacrashreporter'''
Open the file browser / explorer on your computer. '''Note:''' You may have to
enable '''Show Hidden Folders / Files.''' Enter this in the address bar;
'''Windows:''' %APPDATA%\Mozilla\Firefox\Crash Reports\submitted
'''Win 7/Vista:''' C:\Users\'''<username>'''\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted
'''Win XP/2000:''' C:\Documents and Settings\'''<username>'''\Application Data\Mozilla\Firefox\Crash Reports\submitted
'''Mac OS:''' /Users/'''<username>'''/Library/Application Support/Firefox/Crash Reports/submitted
'''Linux:''' /home/'''<username>'''/.mozilla/firefox/Crash Reports/submitted
Copy the last '''5-7 Recent File Names''' in the folder.
Post the information in the reply box below.
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