Internet Explorer Privacy Site Allowed equivalent setting in OS X Safari?

I'm assisting a friend with accessing his online tax payment portal from his bank's website using OS X Safari. Under Windows Internet Explorer a site must be added to 'Tools>Internet Options>Privacy>Sites>Allowed Site' before the site will load. If the site is not added, a page cannot be found error will occur. On his Mac, I tried looking for a certificate for the website in Key Chain, but couldn't find one. As suggested in another thread about Internet Explorer Trusted Sites and that setting in OS X Safari, I was going to try and change the certificate settings to see if that would help.
Any suggestions or help would be appreciated.
Thank you.

Hi,
Navigate to the site. There should be a small gray padlock icon top right corner of the Safari window. If not, type in the user name (not the password) for the site then you should see the lock icon.
The certificate should drop down for viewing. Click the purple question mark for help.
Carolyn

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