Internet Explorer upgrade

Question

My HP Officejet 6110 works fine with Safari, but certain web sites come up in IE which won't work. The HP tech people advised me on the phone but couldn't resolve the problem, suggesting that it's an Apple problem. One suggested that I upgrade my IE 5.2.3. but I can't figure out how to do this----having gone to Mactopia several times now. Is it too late for such an upgrade? I use Safari now with for printing but, as I say, many sites come up in IE, which is a frequent problem when I want to print from such a site.
My computer is an excellent eMac running OS 10.2.4.

Answer 1

Hi Joseph. Can you please elaborate on what you mean by "certain sites come up in IE"?
Does that mean you have shortcuts to them on your desktop or somewhere and when you click on those shortcuts they open IE?
Or do you mean that these are sites that won't support any other browser other than IE?
IE hasn't been substantially updated for a very long time and most other browsers are now much much better than IE. Safari and FireFox are the two leading examples. With very very few exceptions, you should be able to open any site with one of these browsers.
To do that, if you do have IE shortcuts on your desktop, simply drag the shortcut onto, say, FireFox and the site should open there. You can then bookmark the site in that browser and get rid of the old shortcut.
Alternatively, you could right-click on the shortcut and select "Get Info". In the little window that pops up, go down to the "Open with:" section and select your new browser then click "Change All". This should make all of these sorts of shortcuts open in your new browser.
If the problem really is that your health insurance site will only work in IE, then there is something else you could try. From IE, go to the print command. When the print dialogue box comes up, instead of clicking "Print", click the "PDF" button, which will save a PDF of the web page to your desktop. You can then print the PDF from Preview or Acrobat Reader.
Good luck.