Internet Explorer won't open since installing Creative softw

I was asked to look at a friend's PC because she is having trouble since installing the software that came with her Creative Zen MP3 player.
Whenever we tried to open Internet Explorer, Microsoft Frontpage opened with a message about installing softwatre (Frontpage extensions?) though I don't think she has Frontpage on her PC.
I managed to get it back to normal by the use of a System Restore but then the fault reappeared after reloading the Creative software and we had then lost that System Restore point (should have saved a new one!).
I did see something with a GOOGLE search which seemed to indicate that others had this problem but could not get the full details as the message had disappeared.
I would be grateful for any suggestions on how to get Internet Explorer back.
MBMessage Edited by JMB23 on 0-25-2006 :56 AM

Satellite C55-A5388
Internet Explorer is here.
   C:\Program Files\Internet Explorer\iexplore.exe
What happens when you try to execute iexplore.exe from there?
If it doesn't appear to open, start Task Manager (Ctrl + Shift + Esc). On the Processes tab, sort them by name and see if iexplore.exe is listed.
If you've done Windows updates, you probably have v11.
-Jerry

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