Internet Explorer7 Blocking Crystal Reports 2008 CrystalReportViewer Export

Visual Studio 2008 (VS 2008)
Crystal Reports 2008 (CR 2008)
Production Server: Windows Server 2003
Internet Browser: Internet Explorer 7 (IE7)
Crystal Reports Version: 12.0.2000.0 on both development and production
IE7 message: To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options.
I am in the process of updating my websites from Visual Studio 2005 and Crystal Reports.NET 2005 to Visual Studio 2008 and Crystal Reports 2008.
In VS 2005, when creating a PDF or exporting from the CrystalReportsViewer, IE7 does not block the creation/download of the PDF, nor the download of an export.
Whereas, with VS 2008 and CR 2008 using the CrystalReportViewer in IE7 blocks the creation/download of the PDF, and the download of an export.
The message returned in the yellow box at the top of IE7 display window: To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options.
If I select down Download Fileu2026 from the options, I must restart the PDF or export.
If I show another report, I have the same problem, even if I have stated to download the fileu2026.
1. What is different between the CrystalReportViewer versions?
2. What is recommended to avert this problem without having users change their IE7 settings?
I found this settings change at: http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=63F807B28AEC39CEE040AE0AB6E15FC5&docid=182320
Turn off the Information Bar for file downloads
This procedure will allow Web sites to automatically prompt you when downloading files, bypassing the Information Bar.
1. Open Internet Explorer.
2. Click Tools on the menu bar.
3. Click Internet Options...
4. At the Internet Options window, click the Security tab.
5. Click the Custom Level... button.
6. Security Settings window Security Settings window, scroll down to Downloads in the Settings: list.
7. Click to select Enable under Automatic prompting for file downloads.
8. Click the OK button.
9. At the Warning! message, click the Yes button to change the security settings for the zone.
10. Click the OK button.
You will now receive prompts directly from a Web site if it needs to download a file to your computer.

Hi Don:
Yes, this is an https:// site.
This is using X500 accounts for security. Once logged in, the site is running on an anonymous local user account.
On Internet Options | Security | Internet | Setting the security level as medium on (the lowest I was able to go) in IE7 does not allow the user to download without the message coming up. It even states on the side (- Prompts before downloading potentially unsafe content)
Workaround has been:
1. Set the site as a trusted site (Internet Options | Security | Trusted Sites | Sites | Add )
2. On the Trusted Sites Zone | Security level of this zone | Custom levelu2026
3. Downloads | Automatic prompting for file downloads u2013 change to Enable
Thanks for your input. I would like to resolve this issue. CrystalReportsViewer - Crystal Reports Exports/Printing methodology has been changed since Visual Studio 2005 .NET version.
Thank you for your input.
Patti

Similar Messages

Crystal Reports 2008 Excel Export Compatibility Patch - second attempt :)

Hello, I actually have a question related to the following thread, so I posted there and was recommended to start a new thread:
Crystal Reports 2008 Excel Export Compatibility Patch?
Question is related to the following doc, specifically, is this patch still available for CR 2008 or not?:
http://help.sap.com/businessobject/product_guides/cr2008V1/en/xi3_cr2008eecp_readme_en.pdf
A response from Don suggested this wasnt available for CR 2008 although this is confusing since the doc refers to CR 2008. My response was as follows and is essentially the question I still have (more so because we have another PeopleSoft/Oracle customer whos come across this doc and wants to know how to apply the fix for CR 2008). Thanks very much in advance!
Hi Don, I know this is an old thread, but Im also running into the same issue and am confused by your statement since the referenced PDF doc says this patch is available for CR 2008. Did you mean that the patch is no longer available or supported for CR 2008 for some reason? If so, any idea why?
Im a developer for Oracle/PeopleSoft and our PeopleSoft suite includes OEM Crystal. We recently upgraded to CR 2008 for our latest release and we are getting the same complaint from a few customers about not being able to output the XLS in Excel 8.0 compatiibility mode like before (In Crystal 9, we used the \Export\Excel\CompatVersion=80 registry key to enable this). So if this patch is available, it would be a huge benefit for us to be able to point our customers to it. If not, please still let me know eitherway.
Thanks very much!
Andrew

Hi Andrew,
So the story is the Rubik's patch has been available from CR 9 up until CR XI R1 as a simple download. In R2 and above to get it you have to log a case, work with a Report Rep to try to design your reports so they use the new export dll. To get you by until you have time to do so, and after filling out a query for the PM to get info on how to possibly improve the updated export dll to meet your needs, he will then send you the patch on the agreement that this is the LAST time you ask for it.
Support no longer has access to the patch so all requests must go through the Program Manager who keeps tract of who received it.
Bottom line is you need to update the reports to use the new export model.
That old legacy dll was bugging and impossible to maintain.
You can [purchase a support case here|http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=54722300].
This is not a bug and has been this way for 10 years now, time to update your export model and Excel Macro's....
Thank you for your understanding
Don

Exporting Options in Crystal Reports 2008

I am using Crystal Reports 2008 to make my report for my users.   I am also programming a viewer in vb 2005 so the users can view the report without changing it. In the viewer I need to be able to export to excel or pdf or any other format. I want the user to be able to specify where and how to export the report. However when they press on the export button it is giving a save as dialog box, which, while it gives options to save as excel or pdf, it does not give the options such as to application, or to file, which are there in the full crystal report product.
My form gets the report name, sets up the data source and then displays it in a
CrystalReportViewer object.
CrystalViewer.ReportSource = MyReportDocument
        CrystalViewer.DisplayToolbar = True
        CrystalViewer.ShowRefreshButton = False
        CrystalViewer.DisplayStatusBar = True
        CrystalViewer.EnableDrillDown = True
        CrystalViewer.EnableRefresh = False
        CrystalViewer.EnableToolTips = True
        CrystalViewer.ShowExportButton = True
The export button is there, it just does not give all of the options that I would have expected. I see there are ways to programatically use the options, however the export dialog box that appears in crystal reports 2008 would be useful to the user here. Is there a way to make that box show up. Perhaps it should be and I am doing something wrong. I am very new to .net and crystal 2008, we used to use crystal 8.0 with vb6 for a viewer. In that version the export dialog box showed up correctly. Thank you for your help. Also, if i am posting this in the wrong forum area please let me know so i can post it where it should be.

You are doing things the correct way, unfortunately the export dialog is very basic. If you want this extra functionality, you will have to code it yourself.

CR2008 Not enough memory while exporting reports from Crystal Reports 2008

I have recently upgraded our Crystal Reports version from Crystal Reports Basic for Visual Studio 2008 to Crystal Reports 2008. After upgradation I am facing the problem "Memory full.OtherErrorFailed to export the report. Not enough memory for operation" when I am trying to export the report from Crystal Reports 2008 Report viewer, or directly from the code behind. The application is hosted application. The problem occurs in our production environment.
Server details:
OS: Windows 2003 Enterprise Edition R2 with SP2
IIS: IIS 6
.Net Framework: 3.5
Application details:
Hosted application using Crystal Reports 2008 SP 3
Crystal Reports Viewer version: 12.0.2000.0
The data binding of the report object is done through an ADODB dataset.
Web.Config:
<configuration xmlns="http://schemas.microsoft.com/.NetConfiguration/v2.0">
<configSections>
    <sectionGroup name="businessObjects">
      <sectionGroup name="crystalReports">
        <section name="printControl" type="System.Configuration.NameValueSectionHandler" />
        <section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler" />
      </sectionGroup>
    </sectionGroup>
</configSections>
<businessObjects>
    <crystalReports>
      <printControl>
        <add key="url" value="http://myserver/mysite/PrintControl.cab" />
      </printControl>
      <crystalReportViewer>
        <add key="documentView" value="weblayout" />
      </crystalReportViewer>
    </crystalReports>
</businessObjects>
<appSettings>
    <add key="CrystalImageCleaner-AutoStart" value="true" />
    <add key="CrystalImageCleaner-Sleep" value="60000" />
    <add key="CrystalImageCleaner-Age" value="120000" />
</appSettings>
<system.web>
    <httpHandlers>
      <add path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
    </httpHandlers>
    <compilation debug="false">
      <assemblies>
        <add assembly="CrystalDecisions.Data.AdoDotNetInterop, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
        <add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
      </assemblies>
</system.web>
<system.webServer>
     <handlers>
         <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode" />
     </handlers>
</system.webServer>
</configuration>
Sample Code:
Report = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
Report.Load(Server.MapPath(strReportPath));
Report.SetDataSource(dsReport);
Creportviewer.ReportSource = Report;
For exporting the report to PDF
string Filename = Path.Combine(Environment.GetFolderPath(Environment.SpecialFolder.InternetCache).ToString(), Guid.NewGuid().ToString() + ".pdf");
Report.ExportToDisk(ExportFormatType.PortableDocFormat, Filename);
Clean Up Code: (Page_UnLoad event)
if (Report != null)
     Report.Close();
     Report.Dispose();
Creportviewer.ReportSource = null;
Creportviewer.Dispose();
dsReport = null;
GC.Collect();
GC.WaitForPendingFinalizers();
Can someone help me resolve the issue.

The .rpt file size is 14MB with the Data Save option enabled, 12MB without Data Save. Presumably the 12MB file size is because of the 24bit PNG we have as our background.
The Designer executes the report in less than a second and we can scroll through all pages and see the image fields perfectly.
When we Export to PDF, the Designer takes a long time, eventually gets to the 77%, the 7th record and returns "Export report failed" followed by "Memory full". If we export only page 1 of the 3 pages, it also returns a Memory full error. However, when the same report is run with only 1 page, that page exports to PDF but with a ridiculously large size and export time.
The machine has 2GB of physical memory with an 8GB pagefile with Windows 2003 (latest everything). The process runs up to about 1GB before reporting the memory full error.
We've also tried a variety of other suggestions posted in the other thread with no success.
We're happy to provide the RPT file to the Report Team to diagnose the problem. Ultimately, we need to be able to produce a 15 page report with approximately 45 images.
Our preferred scenario is fixing problem 2. The CR Designer seems quite capable of rendering our report and printing it to our third party PDF printer in a timely manner with small size. However, the API reports memory full.
The API resides in a dedicated reporting web service with NO other code except for loading the report, setting parameters and printing. When executing, it uses up to about 1.1GB before reporting the error.
Are there any other suggestions for fixing what we have? Are there known problems with large images in reports? Do we need to lodge a formal support request?
Regards, Grant.
PS. Grr and my message formatting is lost when I edited this message!!!
There is a 1500 character limit and then all formatting is removed to save space. Break you posts into separate entries.
Edited by: grantph on Sep 30, 2009 2:49 AM

Export from Crystal Reports 2008 viewer fails if run on separate thread

I have a windows desktop application written in Visual Basic using Visual Studio 2008. I have installed and am trying Crystal Reports 2008 to run a report. Everything seems to work well except that when I preview a report (using the viewer control) and click the export button found in the upper left corner of that control, I get the following message:
Error 5: Current thread must be set to single thread apartment (STA) mode before OLE calls can be made. Ensure that your Main function has STAThreadAttribute marked on it. This exception is only raised if a debugger is attached to the process.
I am a little confused on what to do exactly. Is the problem because I am running in the Visual Studio 2008 IDE? It says this exception is only raise if a debugger is attached to the process. No, I tried running it outside the IDE. The exception wasn't generated but the application hung when the button was clicked.
It says the current thread must be set to single thread apartment (STA) mode. If the report is run on its own thread, is the "current" thread the thread the report is running on or is the main application's UI thread? I don't think I want to set my main application to single thread apartment mode because it is a multi-threaded application (although I really don't know for sure because I am new to multi-threaded programming).
My objective is to allow reports to run asynchronously so that the user can do other things while it is being generated. Here is the code I use to do this:
    ' Previews the report using a new thread (asynchronously)
    Public Sub PreviewReportAsynch(ByVal sourceDatabase As clsMainApplicationDatabase)
        Dim backgroundProcess As System.ComponentModel.BackgroundWorker
        ' Start a new thread to run this report.
        backgroundProcess = New System.ComponentModel.BackgroundWorker
        Using (backgroundProcess)
            ' Wire the function we want to run to the 'do work' event.
            AddHandler backgroundProcess.DoWork, AddressOf PreviewReportAsynch_Start
            ' Kick off the report asynchronously and return control to the calling process
            backgroundProcess.RunWorkerAsync(sourceDatabase)
        End Using
    End Sub
    Private Sub PreviewReportAsynch_Start(ByVal sender As Object, ByVal e As System.ComponentModel.DoWorkEventArgs)
        ' The source database needed to call preview report was passed as the only argument
        Call PreviewReport(CType(e.Argument, clsMainApplicationDatabase))
    End Sub
    ' Previews the report. From the preview window, the user can print it.
    Public Function PreviewReport(ByVal sourceDatabase As clsMainApplicationDatabase) As FunctionEndedResult
        Dim errorBoxTitle As String
        Dim frmPreview As frmReportPreview
        ' Setup error handling
        errorBoxTitle = "Preview " & Name & " Report"
        PreviewReport = FunctionEndedResult.FAILURE
        On Error GoTo PreviewError
        ' Set up the crxReport object
        If InitializeReportProcess(sourceDatabase) <> FunctionEndedResult.SUCCESS Then
            GoTo PreviewExit
        End If
        ' Use the preview form to preview the report
        frmPreview = New frmReportPreview
        frmPreview.Report = crxReport
        frmPreview.ShowDialog()
        ' Save any settings that should persist from one run to the next
        Call SavePersistentSettings()
        ' If we got this far everything is OK.
        PreviewReport = FunctionEndedResult.SUCCESS
PreviewExit:
        ' Do any cleanup work
        Call CleanupReportProcess(sourceDatabase)
        Exit Function
PreviewError:
        ' Report error then exit gracefully
        ErrorBox(errorBoxTitle)
        Resume PreviewExit
    End Function
The variable crxReport is of type ReportDocument and the windows form called 'frmPreview' has only 1 control, the crystal reports viewer.
The print button on the viewer works fine. Just the export button is failing. Any ideas?

Hi Trevor.
Thank you for the reply. The report document is create on the main UI thread of my application. The preview form is created and destroyed on the separate thread. For reasons I won't get into, restructuring the code to move all the initialization stuff inside the preview form is not an option (OK, if you a really curious, I don't always preview a report, sometimes I print and/or export it directly which means the preview form isn't used).
What I learned through some other research is that there are some things (like COM calls and evidently some OLE automation stuff) that cannot be run on a thread that uses the MTA threading model.   The export button probably uses some of this technology, thus the message stating that an STA threading model is required. I restructured the code as follows to accomodate this requirement. Here is a sample:
' Previews the report using a new thread (asynchronously)
    Public Sub PreviewReportAsynch(ByVal sourceDatabase As clsMainApplicationDatabase)
        Dim staThread As System.Threading.Thread
        ' Start the preview report function on a new thread
        staThread = New System.Threading.Thread(AddressOf PreviewReportAsynchStep1)
        staThread.SetApartmentState(System.Threading.ApartmentState.MTA)
        staThread.Start(sourceDatabase)
    End Sub
    Private Sub PreviewReportAsynchStep1(ByVal sourceDatabase As Object)
        Dim staThread As System.Threading.Thread
        ' Initialize report preview. This includes staging any data and configuring the
        ' crystal report document object for use by the crystal report viewer control.
        If InitializeReportProcess(DirectCast(sourceDatabase, clsMainApplicationDatabase)) = FunctionEndedResult.SUCCESS Then
            ' Show the report to the user. This must be done on an STA thread so we will
            ' start another of that type. See description of PreviewReportAsynchStep2()
            staThread = New System.Threading.Thread(AddressOf PreviewReportAsynchStep2)
            staThread.SetApartmentState(System.Threading.ApartmentState.STA)
            staThread.Start(mcrxReport)
            ' Wait for step 2 to finish. This blocks the current thread, but this thread
            ' isn't the main UI thread and this thread has no UI anymore (the progress
            ' form was closed) so it won't matter that is it blocked.
            staThread.Join()
            ' Save any settings that should persist from one successful run to the next
            Call SavePersistentSettings()
        End If
        ' Release the crystal report
        Call CleanupReportProcess(DirectCast(sourceDatabase, clsMainApplicationDatabase))
    End Sub
    ' The preview form must be launched on a thread that use the single-threaded apartment (STA) model.
    ' Threads use the multi-threaded apartment (MTA) model by default. This is necessary to make the
    ' export and print buttons on the preview form work. They do not work when running on a
    ' thread using MTA.
    Public Sub PreviewReportAsynchStep2(ByVal crxInitializedReport As Object)
        Dim frmPreview As frmReportPreview
        ' Use the preview form to preview the report. The preview form contains the crystal reports viewer control.
        frmPreview = New frmReportPreview
        frmPreview.Report = DirectCast(crxInitializedReport, ReportDocument)
        frmPreview.ShowDialog()
    End Sub
Thanks for your help!
Andy

Crystal Report 2008 export to text problem

Hello,
I am using Crystal Reports 2008 for generating reports in our WPF application. In this application, we are exporting the report to txt file on a button click. Now the application contains a form called u2018Print Manageru2019, through which the user can print the exported report(text files). Now the issue, when we try to the any of the exported report file through the application, the printer leaves alternate blank pages. The printer used in this case is DOT MATRIX EPSON LQ-1150II ESC/P2. We even tried printing the text file on HP Laser jet 4600, but the same issue is faced.
Also, please note that when I try to read the exported txt file, a formfeed(u2018\fu2019 page break) character can be seen at the place where the printer leaves a blank page. Hence, my concern is, Is there any property of crystal report that I am missing on or is this a printer driver issue? But if it would have been a driver issue, then changing the printer might have solved the issue.
I also tried doing u2018Keep Togetheru2019 property = false of all the sections of the report. Also, I found that the u2018New Page Afteru2019 property = true and disabled for the u2018Page Footeru2019 section. So I set u2018New Page Afteru2019 property = false programmatically as
rdTest.ReportDefinition.Sections["Section5"].SectionFormat.EnableNewPageAfter = false;
but no luck.
If anyone has faced similar problem or have any clues, please help!
Any kind of help in solving this issue will be highly appreciated.
Thanks in anticipation!

Good morning.
We've got something to get straight first
When you say "...from the Report Viewer. The report printed as expected on HP printer...", do you mean the viewer of the .NET app, or the viewer of the CR designer?
And version 12.0.0.683, is very old (well as far as CR is concerned anyhow ). That version is SP 1, we are now on SP 2. So that will be the place to start. Get to SP 2 which can be downloaded from here;
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
Ludek

Crystal Report 2008 doesn't set page size when export to excel file

Hi,
I am using Crystal Report 2008 Developer edition.
At Crystal report design time setting the below page setup:
Page Options -
to A3(297X420 mm)
Orientation --- Landscape
and using the following code in .net (c#)
I am using below format options to export in excel in .net 2005
ReportDocument oReport = new ReportDocument();
oReport.FormatEngine.PrintOptions.PaperOrientation = PaperOrientation.Landscape;
oReport.FormatEngine.PrintOptions.PaperSize = CrystalDecisions.Shared.PaperSize.PaperA3;
if (aParamlist.ReportFormat == ReportFormatEnum.MicrosoftExcel)
ExcelFormatOptions excel = new ExcelFormatOptions();
excel.ExcelUseConstantColumnWidth = false;
// Use detail section one as a guideline to determine column width
excel.ExcelAreaGroupNumber = 1;
//excel.ExcelAreaType = AreaSectionKind.Detail;
excel.ExcelAreaType = AreaSectionKind.Detail;
// Prepare exporting options
ExportOptions export = oReport.ExportOptions;
export.FormatOptions = excel;
export.ExportFormatType = ExportFormatType.Excel;
oReport.Export();
when export to excel it doesn't set the Paper Size to A3(297X420 mm).
Is there any way to set the paper size while export to excel or in other formats also????
Thanks & Regds,

Hi,
thanks for your email.
This is not happening in development environment.It is setting the paper size anf paper orientation properly.
this is happening in the production environment where only redist installation is done.
thanks

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

Crystal Reports 2008 export to PDF does not render Japanese fonts

Hello,
I have searched the forums for this issue, and there does not seem to be a clear resolution to this problem. We are using CR2008 to create RPT files that are bundled with our custom .NET 2005 application, which then generates reports in PDF format by running the RPT files against an access mdb database using the CR2008 runtime (our application is deployed on a different machine than the one that is used to create the RPT files). The issue we are having occurs when data in the access mdb file contains Strings with Japanese characters. The system that our application is running on does contain the eastern asian language fonts so if a user opens the mdb file using access, they can see the Unicode strings in the database rendered properly (rather than the usual boxes and garbage). However, once our application generates the report filling in the rpt file with data from the mdb and exporting the report to pdf format, the entries that should contain Japanese font data, which leads me to believe the problem is in the export pdf function of the crystal reports 2008 runtime. Is there anyway we can configure the runtime to properly embed the fonts in the PDF so that the users can view the Japanese content from the database. Our users end up viewing reports on both OSX and Windows using Adobe Acrobat Reader.
Thank you very much in advance

Thanks for the quick reply!
1) Exact version of Crystal Reports. (Open Crystal Developer. Go to Help> About Crystal Reports).
12.0.0.683
Type: Full
2) What happens if you export the report to PDF format from the standalone Crystal Reports Designer?
Same result. The entry shows up as giberish in the report designer preview...however, by doing this I stumbled upon something. See below
3) Are you able to export the report to other formats without any issue?
See Note below
NOTE:
In another part of the report, I just put the fields in question directly in the report (that is, not embedded in a text object). That part of the report when run produces the correct non-gibberish, properly rendered Japanese result (in the CR designer preview). The same field, however, when embedded in a text object, results in the gibberish being shown in the designer preview as well.
Now when I export this to PDF, that ends up turning both areas into the incorrect, gibberish result. Both the one that did properly render in the preview (field not embedded in text object) and the one in the text object.
Exporting to any other format (tried xls, rtf and html) results in correct rendering for the field not embedded in the text object and incorrect rendering for the field embedded in a text object.
Hope this helps with the problem, and I think it means this thread probably still belongs under this current forum.
Cheers

Crystal Report 2008 SP2 & InfoView: Custom XML Export doesnt work

Hi,
I have created a Crystal Report .rpt and want to use the custom xml export function to output a custom xml file. For that, I created a custom transformation file (xsl) and imported it into the .rpt . On the client machine, if I open the .rpt with Crystal Reports 2008 SP2, and select to export it using the custom xml output, all runs fine. (under SP1, only half the file was created...)
If I upload the .rpt file to Infoview (server-side: BO Enterprise 3.1, SP2 as well) and schedule it, I can select xml, and then my custom xml as output format, but I am getting the error message u201EUngültige Exportoptionen" (="invalid export options"), in the instance history. No output file is created. I use file system as destination. Other output formats like .pdf and .rpt work fine and files are created.
Ideas:
-Are there any more settings needed on the server (e.g.CMC - Crystal Server Jobs, other Processes, ...) so I can schedule the report and successfully create the custom xml format file as output?
-Do I need to upgrade to a specific SP or FP on server-side so everything runs smooth?
Thanks for your help!

Hi Florian,
I'm having the same problem, have you by any chance found a solution?
Gajus.

How to export subreports along with main reports in crystal reports 2008

Hi
I am having serious issues in Crystal Reports 2008. While I was trying to export one of my reports(having 3 subreports) in to a pdf file,well only the main report data is getting exported.
My subreports are ON DEMAND SUBREPORTS.
Kindly help me in resolving this issue.
Thanks in advance
Sam_dwh

Thanks Debi for your answer.
Well now I am thinking of publishing the reports which I have generated ,so that client need not have to install crystal reports individually in their computers.But I don't have BO portal as such for publishing.
What will I do?

Font style issue with exporting report in Crystal Reports 2008

Hi,
I got stuck on the below issue for a while. Please can anyone help on this?
When I designed and executed a report in Crystal Reports 2008 on my local PC, the font style and size used in charts were exactly what I was expecting.
However, after I exported the report to our BusinessObjects CMC and displayed it in InfoView, the font style and size in charts looked quite different from what they were in CrystalReports.
Any ideas of how to fix this issue?
Thanks!
BAI

Hi Nanda Kishore,
This is because you do not have proper rights on Business View Manager. Whenever you create a dynamic parameter in crystal and try to save the report on BO, it creates a Business view automatically. Now in your case, it is unable to create a business view due to insufficient rights.
Go in Business View Manager u2013 Repository exploreru2014You will find Dynamic Cascading Prompts folderu2014Right click on that and go in rights and add your user information and give full rights.
Also make sure that your BO and CR designer on same version and patch level.
Thanks,
Sastry

Failed to export the report in Crystal Reports 2008

I am using Crystal Reports 2008 version 12.1.0.892, when i try to export data to Microsoft Excel(Data Only) it's failing with the error "Failed to export the report.", please help in resolving this issue.

Hi Abhilash,
I tried suppressing the report header and page header it was working fine, but previously i used to export with all the headers. Without page headers the output file is of no use. I was facing the same issue on one of the local desktops too then i uninstalled the software and installed it again then it was working fine but its not the solution.
-Srikar

Error exporting to PDF from Crystal Reports 2008

Hi,
We are getting following error while exporting Crystal report to the PDF and preview in IE:
Description: Failed to export to a pdf file -- Selected exporter does not support one of the features used in this report. MyReport {DCA37817-1414-45A7-8DF9-75503B8CD0FE}.rpt
This report having chart object as subreport, however export to Excel works fine and we could see chart fine in Excel. Any other reports without charts are exporting fine to the PDF format only this one having issue.
Report developed with Crystal Reports 2008/SP2, server we are running this report having CRRuntime_12_0.msm merge file installed successfully. We can't install 12_2 or 12_3 downloaded from your site because of errors we are getting while setup with these merge files somehow.
Server configuration: Windows 2008 RC2 64bit, .NET framework 3.5, project executing report compiled as x86 ASP.NET project.
Thanks for help!
Leonid Shprekher
Bessemer Trust

Actually, the question boils down to; does the framework support the fonts?
I believe that my question re. this working in the designer was valid. The designer does not use the framework, so if it works there, it is either a framework issue or a runtime print engine issue.
I believe if you use the code below, it will list fonts available to the framework:
foreach(FontFamily ff in FontFamily.Families)
System.Diagnostics.Debug.WriteLine(ff.Name);
For more information see kbase [1198306 - Crystal Report displaying incorrect font in Microsoft Visual Studio .NET|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333133393338333333303336%7D.do]
Ludek

Crystal Reports 2008 Export formats

We have a full version of Crystal Reports 2008 for use with our .net application. I also tried using the ReportAppServer's .NET assemblies but could not find a way to export to the following formats (this was possible in the previous versions of Crystal Reports)
Excel 8.0
Excel 8.0 Tabular
HTML 3.2
Looks like these are not supoorted with Crystal 2008? Can someone please confirm this?
I came accross a document that suggested use of Excel Export Compatibility patch to support lagacy versions of excel but could not find where to download the patch from.
Also, I did not find any document on what defalt HTML version the crystal viewer exports to. I believe it's HTML 4.0. Is this correct?

Hello,
Install the latest patches for CR 2008, SP2, and you'll find the legacy formats have been added back in for Excel and HTML 3.2 is an option.
Thank you
Don

Internet Explorer7 Blocking Crystal Reports 2008 CrystalReportViewer Export

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