Internet hiccups daily at the same time

I have been experiencing internet hiccups almost daily. The first time it's always around 10am -11am EST. It will just go out for about 1 minute each time, then come back on and will do that about 3-4 times within 1 hour. Then it works fine for the rest of the day, until the evening when it will do the same thing again, usually around 9-10pm EST. I can almost set my clock by it!  I talked to them yesterday and had the signal refreshed etc. I was hoping it was solved, but then it started again last night at the same time as usual!   I had received a letter/email not too long ago that they will upgrade their billing system Aug 3rd. I wonder if that could have something to do with it, cause they might be fiddeling around on their system? This has been going on for about 3 weeks now. 

Just another update: I still have the internet hiccups. It seemed better when I exchanged the coaxial cable, but that only lasted from about yesterday afternoon until around 12:30pm today and the outages came back. Ugh! Chatted with Comcast around 1:30pm and made sure everything was set up right with the Arris SB6141. Then everything went smooth until 8:30pm and there they were again the little outages!  Chatted with Comcast again, got signal refreshed  and everything looked good on their end! Was told could be my modem if it's older than 1 year! But I told her that it also does it with my new modem which I purchased in June. bla bla bla explained that I tried everything on my end already. She then was actually at the end of things to check, so I told her I would just come back if it goes out again.  I had also told her about the "No Ranging Response received" error on the modem log, but she didn't really seem to know what to do with that. 10 minutes after the chat the outages were back again.  So I got back on chat and now have a technician come out on Monday evening!  I had googled the No Ranging Response received error and found a thread on here where some people had the same issue and had technicians come out. So I guess that is my best option at this point as I am sure it is not my equipment that is failing.  Fingers crossed and I will update again on Monday or Tuesday if the issue has been solved and what the issue was if they can figure it out.  Funniest part was that they offered me double internet speed for a discounted price. Mwuahahaha! They can't even get my current internet to work, why would I get faster non-working internet? (I know it's her job to offer it to me) was still funny to me though. I am sure it is just to help me reach my 300GB data cap faster! rofl! 

Similar Messages

  • Unable to connect router to internet and computer at the same time.

    I'm not sure where to start, but here goes. We recently got the internet set up at out new house. Of course, the only connection is downstairs and the computer is upstairs. The guys that set the internet up said we needed a wireless router and I said "Ok, cool."
    He gave us a router and a receiver and hooked them both up. (I myself know quite a bit about computers but I figured I'd let him do his job.) So we're all set up and I start playing my game and I get a "Windows has a conflict with another computer on this IP" or something like that. I figured I might as well put some security up on this thing. So I go downstairs and hit the SecureEasySetup (SES from now on) button and come back up here and follow all of the steps and it say's that it's not connected. I run back downstairs and looc for the MAC Address and notice that it was not mentioned as one of the selectable routers.
    I figured the guy didn't really install the router, just hooked the internet up into it and plugged it in, and that my reciever picked up someone else's from the neighborhood. So I go and get the CD to install and notice that I have to have the router plugged into the computer AND the internet at the same time for installation to complete. Uhh, that could be a problem. Computer upstairs + router and internet cable downstairs = no go.
    So here's my question: What can I do about that? I can't have the computer and the internet hooked up to the router at the same time.
    Thanks to everyone that replies.

    First off... don't use the setup CD.
    Configure your router by http(ing) to the IP address, log in, and configure that way.  much easier.  typically its http://192.168.1.1
    username admin
    password admin
    once you get logged in change that password and Remember it!  If you lose it, you'll have to reset to factory defaults.
    2nd
    Change your SSID. Default is "linksys"  you'd be suprised how many people leave the thing as defaults and someone else is using yoru network connection...
    3rd
    Add security WPA is better than WEP
    4th
    Now go upstairs and look for your new SSID, connect with your WPA code and you should be set.
    5th - Not needed but for info...
    If you want to go that far... you can change your DHCP set to something like 10.0.10.x but you'll have to manually change the IP of the router to that subnet as well...

  • Can't access internet & use iPod at the same time

    Is anyone else having this problem since the last update? Also, Skype kills iPod if it is playing songs. I'm not sure if this is a hardware or software problem? It was working fine until the latest iPhone software update.

    Launching Skype will pause whatever you are playing. If you press the button on the headset the music will recommence. I am not sure why the Skype app does this. It would be better if it only did it when you try to do a call and not at launch.

  • Wi-fi connection on HP Deskjet 2540 and network at the same time?

    Hello
    Please can you tell me how to keep my connection to my wi-fi printer whilst connected to my Virgin Media Broadband? Every time I want to print I have to switch off the Virgin network connection and connect to the HP Deskjet Wi-fi, and then switch it back again to Virgin to browse or send emails.
    Thank you for your help
    AC33 

    Hey there @AC33 Welcome back
    I understand you are looking to install your printer on your network, so you can use the internet and printer at the same time. By the sounds of it, you may be connecting the printer currently, using the Wireless Direct feature, which will only allow you to connect to the printer or the network at a time. Basically, the printer is acting like a network.
    Here is a link for you to check out. It will help you install the printer on your network:
    Setting Up the Printer for a Wireless network for the HP Deskjet 2540 and HP Deskjet Ink Advantage 2...
    I hope this helps you, let me know the outcome
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Is it possible to be connected with a 3G modem for internet access and a WiFi router for printer sharing at the same time?

    For our only internet access we have a 3G wireless modem. I have since purchased a WiFi printer and router to connect all the comptuters to in the house. The PCs have no problem with using both the 3G connection and the WiFi signal at the same time to print, however, the MacBook Pro will not connect to the 3G network and the router, it will drop the internet access from the modem and attempt to connect via WiFi (which has no internet access). Is there a solution that is available to remedy this? I attempted to create an adhoc printer network, however, the macbooks again will not print off of this, only the PCs. And I'm getting a bit frustrated overall with this.

    The 3G wireless modem is on one of the PC's correct?
    Why don't you pass the Internet through the Ethernet port to the router via Cat5 cable, then have that transmit a Wifi signal that everything else can use, then connect the printer to the router for print sharing?
    You would have to turn off the wifi on the comptuer with the 3G modem as it's physically connected to the router and can't connect to the other machines as they are all connected to the router for sharing.
    The Mac has the ability to pass, Internet Sharing in the System Preferences.
    Do you have software for the Mac to run the 3G modem?

  • Remote access VPN to server from outside and server reach internet on the same time

    Dear,
    I have problem in my ASA 5515-X , when i make Remote access VPN to servers in inside zone the internet connection disconnected in the servers, or when i have internet in servers, the remote access cant reach servers.
    the configuration for server as static NAT for each server, and the connection of VPN is to another public IP but in the same subnet of NAT ip.
    server1 : 10.10.10.2 nat to 5.6.7.8
    server2: 10.10.10.3 nat to 5.6.7.9
    server3: 10.10.10.4 nat to 5.6.7.10
    VPN connection to 5.6.7.12
    is there any solution for this senario, remote vpn to servers and the same time the servers have internet readability for download updates .. etc

    Hi,
    So it seems that the problem is with lacking a NAT0 configuration
    You could modify the below configuration to match your networks/IP addresses used. In the below configuration I presume that you have interfaces "inside" and "outside".
    object network SERVER-NETWORK
     subnet <server network address> <network mask>
    object network VPN-POOL
     subnet <vpn pool network address> <network mask>
    nat (inside,outside) 1 source static SERVER-NETWORK SERVER-NETWORK destination static VPN-POOL VPN-POOL
    Just insert the correct address related information and change the "object" and interface names if required.
    This configuration will tell the ASA that no NAT will be performed for traffic between the VPN-POOL and SERVER-NETWORK. The NAT configuration is bidirectional. With this configuration the Static NAT configurations will continue to work for the servers Internet traffic and this NAT0 configuration will be applied only to the VPN Client traffic.
    Hope this helps :)
    - Jouni

  • I recently purchased a time capsule and thought I would put my itunes on it as an external drive as my mac book air only has 120gb. However I can not be connected to the internet and the TC at the same time in order to download the files to the TC. Help?

    I recently purchased a Time Capsule and put my iTunes library on there so that I wasn't using up my hard drive space. Only 120gb on my mac book air. However when I download songs from iTunes I can not be connected wirelessly to the internet at the same time. Can I hard wire my TC in to my mac so that I can treat the TC as just an external hard drive? Thanks

    Initially, you asked if you can hardwire your MBA to the TC. The answer is yes, by using the optional USB Ethernet adapter that Apple provides. However, in order for your MBA to access the TC's internal or USB-attached HDD, it would need to establish a network connection to it. This would be true of any NAS device on an Ethernet network. Therein, lies the problem. Your MBA cannot connect to two networks simultaneously.
    One option then, would be to have two separate iTunes Media folders; one on the MBA & the other on the TC. This way, you can download the music to your MBA when connected to the Internet at the AirPort lounge, and then use iTunes Consolidate Library feature to transfer the audio files to the TC's iTunes Media Folder location. A great program to help maintain multiple iTunes Librarys and/or Media Folders, that you may want to consider, is PowerTunes.

  • How can I use a wireless printer and the internet at the same time?

    Hi there, I just installed a wireless printer but to use it I have to click on the Airport icon and select the printer in the 'devices' list. This deselects my connection to my wireless modem. Is there any way I can print and look at the internet at the same time? This does not seem right to me, I print a lot of info from the net and don't want to spend time selecting and waiting for connection back and forth all the time.
    Bo

    I have a Linksys WAG54G2 wireless G router. This router has a Wireless Protected Setup button which I understood would initiate a search for wireless devices and aid setup but it seems to do nothing. I made the mistake of tryig to use the linksys installation disk to access a setup wizard and that just reset my entire network back to factory settings and it took me 4 hours to reconfig my system. Won't be touching that again. It all seems odd, the printer is compatible with the router as far as I can see but I don't know how to get the router to recognise the printer.
    bo

  • I am trying to stream my music from laptop over airport express to my stereo while being able to use the internet at the same time. I am on a PC and have a Verizon Fios router. Little help?

    I think I have tried everything I could find/think of to get this to work. I can connect it to my stereo and stream music fine but the internet won't work. I really just want it to join/or extend so that my internet connection remains intact and I can stream music and surf the web at the same time.
    Any help would be appreciated!
    Thanks

    You would probably want your Express to join the network if an extender isn't required. Reset to factory settings and join the network.
    If you do want your Express as an extender run an Ethernet cable between the Express and the Verizon router and set the Express up to be in bridge mode, with the same WiFi network name and password as your Verizon router.

  • Is there a way to use the computer(internet)at the same time I'm watching a movie on my tv using mirror displays?

    I'm trying to browse the internet while i'm watching a movie on my television using mirror dispalys. is there a way i can see the movie and browse the internet at the same time? without interrupting the movie.

    Rather than mirror the display, set it to 'extended desktop' and have the browser on one screen and the movie on the other.
    CMD F1 will toggle between mirror and extended.
    Regards,
    Captfred

  • Can you use apple tv to play a movie on your tv (say for kids to watch) and use your mac book at the same time to browse the internet ???

    Using a mac book pro !
    Can you use apple tv to play a movie on your tv (say for kids to watch) and use your mac book at the same time to browse the internet ???

    Good question bigboggerchoot.  I also would like to know the answer to this.

  • Can I set up wireless internet and a wireless printer at the same time?

    I have an AirPort Express configured already which allows wireless access to the internet (as it is connected to my broadband router) but can I also configure it to allow wireless printer sharing at the same time?
    I would appreciate an answer on this as I have been unable to determine it so far.
    Many thanks

    The Express has a single Ethernet port, whereas, the Extreme has four would be one of most distinguishing feature differences. Obviously size differences would be #1. (ref: Identifying AirPort Hardware)
    When connected directly another router, you have (effectively) two routers in series. In this configuration, the AirPort Express would need to be reconfigured as a bridge. This will allow the broadband router to provide both NAT & DHCP services for all the wired/wireless clients connected to either router.

  • Cannot stream to iTunes and join wireless internet at the same time

    I have a home network with an Airport Extreme base station, and Airport Express connected to my home stereo and to my existing wireless network in client mode. I receive internet via a wireless signal throughout my apartment building. My laptop receives the signal via the built-in airport express card. Neither the Airport Extreme or Air Express are connected directly to the internet, since I only have a wireless signal in the building (no ethernet).
    With Airport turned on the wireless internet signal appears as a list of networks alongside my own network.
    I can't seem to get the settings right such that I can join my Home network and be connected to the internet at the same time, since I have to join either one or the other from the drop down list. Therefore, I can't sream music wirelessly from my laptop to my airport express and be connected to the internet at the same time.
    Is there any way around this?
    Powerbook 17"   Mac OS X (10.4.8)  

    Leosia, Welcome to the discussion area!
    Your Mac only has a single radio receiver therefore it can only join one wireless network at a time.

  • Can't connect to internet via router and airtunes at the same time

    Can anyone help me connect to the internet via my BT Homehub, and play AirTunes through my Airport base station at the same time? I can only seem to do one at a time.
    I've seen the articles about setting up clients etc but don't get it. Using the Airport Assistant utilty doesn't really help either. Would like someone to go through the steps I need to follow.
    Thanks

    To set up AirTunes on the AirPort Express Base Station (AX), connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, use the AirPort Admin Utility to check these settings:
    AirPort tab
    - Base Station Name: <whatever you wish or use the default>
    - Wireless Mode: Join an Existing Wireless Network (Wireless Client)
    - Wireless Network: <select your BT Homehub wireless network>
    Music tab
    - Enable AirTunes on this base station (checked)
    - Enable AirTunes over the Ethernet port (optional)
    - iTunes Speaker Name: <whatever you wish>
    - iTunes Speaker Password (optional)
    In iTunes:
    iTunes > Preferences... > Advanced > General
    - Look for remote speakers connected with AirTunes (checked)

  • Using Aiport Express and internet at the same time?

    I was just wondering if anyone could offer any advice on this subject please?
    I've got a Macbook running through a wireless BT ADSL modem. I have also managed to connect the Macbook to my Aiport Express to allow me to wirelessly pipe iTunes through my stereo. I am aware that you cannot run both at once (i.e pipe music and browse the web) due to the Macbook being able to be only connected to one wireless network at a time.
    My questions is whether there is anyway round this? If I bought an Aiport Extreme base station, connected that to my wireless router and used the Airport Extreme base station for the wireless connection would I be able to add the Aiport Express to that wireless network and subsequently have the internet and the Aiport Express running on the same wireless network - hence being able to pipe the music wirelessly and also browse the web at the same time?
    Or is there another way round it?
    Any info anyone could offer would be a great help
    Thanks in advance
    James

    Ahh am I right in thinking this is the way to do it?
    http://docs.info.apple.com/article.html?artnum=302153
    Thanks
    James

Maybe you are looking for

  • Email has been stripped?

    Strange empty email body (apart from tfl security signature). The headers seem to indicate it has been subjected to analysis, and I wonder if the Critical Path servers have been over-zealous. Any experts there who can suggest a reason please? Here it

  • How can I close the current tab in Firefox v 17.0.1?

    I have used Firefox for years and have always used Tabs instead of opening new windows. I have always been able to click the little "X" on the right side of the tab to close it. I am finding now that I cannot close the current tab by doing this. I ha

  • Workflow - AVCHD - Arrange in AE - Transcoding?

    Hi, I've been reading these forums for hours - so I am very sorry if my question has already been asked before. I plan to record with my Panasonic camcorder and edit the MTS' in Premier. When all the clips have been careful edited and cutted I want t

  • Confused about storing files in 1.5

    I want to store my files in Aperture, not scattered about my hard drive. So I assume when importing I need to click on Store files in Aperture? Mine defaults to "In their current location." I just imported 2000 images and not sure what I had clicked.

  • SAP SRM Search for goods/services in several catalogs

    Hello experts! Could you share where/how the search item functionality available during Shopping Cart creation is configured? It doesn't return any result as of now even though items are available. Pls see image below. Appreciate any input you have.