Internet icon touch/toggle on my keyboard is not responsive

what are the lit up icons on the keyboard to the right of the power button?  Are they called toggles?  I keep losing my network connectivity after 5 minutes and that lit strip shuts off, not allowing me to touch the network icon to get it back.  I can't find settings in the computer for it because I don't know what it is called.  Can anyone help me?  It is also F8 but also nonresponsive after lights on icon strip go out.
Also my volume is very low but computer repair company says nothing I can do about it within the unit - I can maybe add a sound bar or speaker
THANKS!
Windows 7
atellite P775-S7320
Intel Core i7

Media Control Buttons maybe? That's probably not right. I'm sure I knew this at one time, but the name is escaping me.
Anyways...
Let's focus on those buttons first and then we'll worry about sound after that. (If I forget to come back to that, do remind me!) Try downloading and reinstalling this:
Toshiba Value Added Package (64bit) File: TC30485400D.exe DOWNLOAD Version: 1.6.0130.640204 Posted D...
After that's reinstalled, restart the computer. Let me know if the problem still happens after that.
- Peter

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