Internet in Italy

I am in Italy and am having trouble connecting to a vodafone wireless internet router in my hotel. My iPhone picks up the network and can connect to the internt, but my Macbook does not even recognize the network, the network does not show up at all on the Macbook. Does anyone have any advice?

You can't do it, as tethering is not supported on the iPhone at this time. Perhaps in a future version of the iPhone software it will be available, but until then you'll just have to wait and see.
If you have further iPhone questions, you should probably post them in the iPhone forums:
http://discussions.apple.com/category.jspa?categoryID=201

Similar Messages

Activar la red movil

Como puedo puedo conectarme a internet en italia, con microsim?
me da el error: "imposible activar la red móvil"

Somo varias personas con el mismo problema habra que mandar algo masivo a apple
soy de chile y varias personas de distintos paises tienen el mismo problema por la ultima actualizacion

Can I use my ipad3 for internet access in Italy? If so, how?

Going to Italy next month and am hoping to use my ipad3 in Italy. I'm sure I can use the non-internet dependent features, but how might I use the internet (for email and Skype).

You can get a local sim card and data plan. Or, you can connect using wifi the same way you do at home.

Traveling Italy w/iPad2 wi-fi only: what are my internet options?

New to iPad world! Traveling to Italy and want to know if I have any affordable options for internet w/my iPad2 or if I should bring my laptop. Travel will be btwn cities and very small towns. Grazie!

it's not really a new to the ipad world rather then a new to the free and paid wifi hotspot coverish in Italy thing
though not sure how you would think bringing your laptop would change anything
at the end of the day it's not an being new to anything apple related but a question of getting a wifi connection
don't matter if it's on macosX, ios, windows, andriod or linux

I am going oversea to Rome Italy in a few months. If I take my iPad2 with me will I be able to use it there for skyping and Internet use? Is there something special that I have to purchase or install to get it to work properly over there

I would like to know if my iPad2 will work in Rome Italy using the Internet or wifi and will I be able to Skype with it there? Will I need to buy and/or install something on it together it to work?

All iPads are Wifi, so it will work fine when you have a wifi connection. If you have a 3G iPad and it is AT&T, requiring a microsim, you can purchase prepaid sim cards from a carrier in Italy. If you have a Verizon iPad 2, it uses CDMA, which is very unlikely supported in Italy, whereas AT&T is GSM, which is widely supported around the world.

My internet doesn't work while abroad in Italy

I'm abroad in Italy for the year and my wifi doesn't work or is very spotty. My host family has no problems with wifi and it works on my iPhone, and they even bought a new modem, but it still doesn't work. Any suggestions?

Make sure your date and time is correct on your iPod
And
Try reset network settings

I have just returned from visiting Italy where I got the internet from various wi fi addresses. Now on my return to England my wi fi will not connect to my router (smart phone does connect OK)saying 'this wi fi network could not be joined'. Any ideas?

The Air Port fan icon on the menu bar is greyed out and when I click it to connect a message appears ' the wi fi network could not be joined '. The wi fi is turned on both on the router and selected as on in the screen drop down. The smart phone works perfectly with the wi fi router so it must be something to do with the Mac book. It worked fine before I took it to Italy. It does work Ok using an Ethernet cable. Could it be that some Italian IP's are being stored in the laptop and the UK IP is not being recognised? Any ideas on what could be done? Any advice would be appreciated. Thanks !

Hi Here is part of the report which I've now pasted in . .
# --- Check Connectivity
05/30/14 16:16:38.8480           WiFi: WiFi interface is associated . . . fail
# --- Wi-Fi Interface
          Interface Name                    : en1
          MAC Address                    : 5c:96:9d:7c:a6:39
          Network Name                    : (null)
          Active PHY Mode                    : None
          Security                    : (null)
          SSID                    : (null)
          BSSID                    : (null)
          Country                    : GB
          RSSI                    : 0 dBm
          Noise                    : 0 dBm
          Rate                    : 0 Mbps
          Channel                    : 1
          Channel Width                    : 20MHz
# --- Bluetooth
          Power State                    : On
          Paired Devices                    : 0
# --- Wireless Environment
          2.4 GHz Networks          : 2
          5 GHz Networks                    : 0
          Current Channel Networks          : 1
          Recommended 2.4GHz Channels          : [ 6 2 3 4 5 7 8 9 10 12 13 ] 1
          Recommended 5GHz Channels          : [ 36 40 44 48 ]
# --- Network Configuration
          Primary IPv4 Interface          : None
          IPv4 Address                    : None
          IPv4 Router                    : None
          Primary IPv6 Interface          : None
          IPv6 Address                    : None
          IPv6 Router                    : None
# --- Debug Log Entries
05/30/14 16:16:38.9330           SMTP port is blocked
# --- Environment Test Cases
# --- Environment Summary
# --- Configuration Test Cases
05/30/14 16:16:38.9500 Wi-Fi interface is off, will not run configuration tests
# --- Configuration Summary
# --- Additional Information
05/30/14 16:16:45.1300
# --- Router Information
05/30/14 16:16:46.0980
# --- Create Diagnostics Report
Failed to collect system profiler report

Travel Overseas Italy: Comprehensive Task List

I will be traveling to Italy in January from my base in New York. Since this is my first time taking a Verizon phone overseas, I have spent some time researching the Verizon web site to prepare myself for a journey with minimal problems.
You’ll find my resulting notes below. This research might be helpful for others who are planning an overseas trip. Even if it is not to Italy, you may want to answer the same questions for your destination country.
If you spot any errors, please post corrections.
I have a Blackberry Storm 2 which is one of Verizon’s global phones. That means the hardware (the installed SIM card) is already programmed for international use.
Here is Verizon’s website with information on using a global phone while traveling internationally:
http://b2b.vzw.com/international/Global_Phone/index.html
Verizon also has created a useful Trip Planner here:
http://www.verizonwireless.com/b2c/tripplanner/tripplannercontroller
Those web pages provide the following information about travel to Italy:
Before leaving the U.S.
1) A few days before departure, call Verizon and have them activate your SIM card for “international voice roaming” as well as “international data roaming” if you plan to use the phone to access data. This can be done by calling Verizon customer service at 800-922-0204 or *611
EDIT: Arrange for the SIM card activation to begin a few days before you depart. That way you can call Verizon before you leave and make sure they have actually activated the card.
2) Dial *228, press SEND, and select option 2 to update your roaming capabilities.
3) To save some money on voice calls, sign up for the GSM voice value plan (see details below.)
EDIT: Arrange for the GSM voice value plan to begin a few days before you depart. This will allow you to call Verizon before you leave and make sure the plan has actually been initiated.
Voice calls:
The GSM Standard Roaming Per Minute Rate is $1.29. This is charged whether you are making or receiving a call.
If you sign up for the GSM Value Plan, at $4.99 per month, the Roaming Per Minute Rate is $0.99. Verizon’s site says this is “the ideal plan if you plan to talk more than 30 minutes a day.” But it would seem to offer a substantial discount at lesser usage. A Verizon representative suggested calling to set up this service three to five days before departure. Initiation can be future-dated.
How to dial voice calls:
When in Italy, here is how to call a US number. I’ll use the 212 area code for the example: Dial the Italy country exit code [00], then the US country code [1], then the familiar 10-digit area code and number. On landline phones the format for calling a number in the US 212 area code would be this:
00 1 212 XXX XXXX
On a cell phone, pressing the * or 0 key while you are in GSM mode is supposed to automatically insert the country exit code, which for Italy is 00. So you would use the following format:
+ 1 212 XXX XXXX
If you call out of your address book while in GSM Mode, you usually do not need to add the exit code and country code to the number; they are added automatically.
To call an Italian number while in Italy:
Dial the plus sign, then the country code, then the local number with area code.
To call another country while in Italy:
Dial the plus sign, country code, international number.
To reach the toll-free customer service in Italy:
Dial the plus sign, then 1, then 908-559-4899 [ EDIT: Then you may enter the PIN number which is on the Global Support Card you received with your phone. ]
People in the US can call you by using your usual 10-digit number. They do not have to dial the US exit code (which is 011) or the Italy country code (which is 39). The person from the US is not charged anything extra; that person is just calling a regular US phone that happens to be overseas.
To get voicemail while in Italy:
To pick up your voice mail, call your own cell number using the “Call to US” instructions above. (The format would be + 1 212 XXX XXXX). Then you interrupt your voice mail greeting and enter your password when prompted.
Text messages:
You can send text messages to a cell phone in the U.S. by just dialing the regular 10-digit phone number (do not dial Italy exit code or US country code). Your fee for sending a text message is 50 cents per message, whether or not you sign up for the GSM Value Plan. You can attach a picture to a text message at no extra charge.
Someone using Verizon here in the U.S. can send you a text message in Italy by using your regular 10-digit number. (It is not necessary for them to start with the 011 US exit code and the Italy country code). You can receive text messages for five cents each. Receiving a picture attached to a text message costs 25 cents.
Data usage by the phone:
Using the cell phone for data access (email, web surfing, audio and video downloads from the Internet) is extremely expensive under the “pay per use” plan which will apply if you do not sign up for a discount data plan. The “pay per use” fee is $20.48 per MB. (Note that text messages are not considered data, and are charged at a separate rate. See the information previously in this document.)
Here is Verizon’s page that describes the global data rates:
http://b2b.vzw.com/international/GlobalData/rates_coverage.html
For an idea of how data access charges might add up at such rates, consider Verizon’s chart of typical usages. The figures below were taken from the following Verizon page:
http://b2b.vzw.com/international/GlobalData/rates_coverage.html
Email (text only) = 10 KB
Typical Web Page Lookup = 1.5 MB (This can add up fast).
Audio Streaming = 40 MB/hr
Lo-Res Video Streaming = 200 MB/hr
Hi-Res Video Streaming = 400 MB/hr
Digital Photo download/upload (Hi-Res) = 1 MB
1 MB = 1,024 KB
1 GB = 1,024 MB
To make the data charges manageable you can call the Global Services department and sign up for Verizon’s Global Data Plan. The cheapest of such Global Data plans costs $30 per month. That gives 50MB of data connectivity, then you can access additional data for $5.12 per MB. All numbers are pro-rated for the time you are in the country.
Important: Avoid surprise data charges. If you are not going to use your phone for data, go to “Mobile Network Options” and turning off “Data Services While Roaming.” You could also turn off “Data Services” itself.
[ The above information refers only to data usage over your cell phone. Some people also use Verizon’s “Broadband Connect” service, which provides for data usage on a laptop. This requires either that the laptop contains an internal Internet modem, or the user engages in “tethering,” which involves attaching the cell phone to the laptop with a cord. (I do the latter while I am in the US.) To use that service overseas you would need to sign up for yet another package from Verizon. Verizon’s page says: “Data used as a tethered modem or mobile hotspot requires its own global data allowance separate from your smart phone data allowance.” (Since I will only be in overseas a week, I have not looked into the charges for this service.) ]
Use Wi-Fi
Rather than use the phone for data access or tethering, use public wi-fi which is available in many hotels, coffee shops, and public areas.
When arriving in Italy
Make sure your phone’s network settings are set to “Global.”
You will receive a text message tell your how to use your phone for international calls. The phone will show that it is using the “Vodafone” network.
[ Edits: ] You can call the U.S.-based Verizon support while you are in Italy. Use the above instructions for calling a US number. Dial:
+ 1 908-559-4899 (This is air time and toll free).
EDIT: If you are using a payphone to call that number, a global staff person will call you back to save you additional expenses.
If your cell phone is lost or damaged, you can call the country specific access number, (for Italy it is 800-90-5825). Wait for tone, then enter the calling card number and PIN on the front of your Verizon Wireless Global Support card (which came with your cell phone.)
Reminders
1) You cannot call 800 numbers from overseas. So get alternative numbers from your phone, credit card companies, and others. Also, calling will not work.
[ EDIT: It may be that some 800 numbers will work while you are in Italy, but they are not free. I am not sure about this. ]
2) Italy uses the GSM Dual Band voice network, and the same for its data network.
3) The “Network Technology” setting should be set to “Global.” The phone may fall back to EDGE or GPRS if 3G is not available in a location. The phone should automatically adjust if that happens.
4) When making an international call to any European phone number that begins with a zero, omit the zero — unless you are calling Italy. For example, to call the UK number 01606 54321 from France, you’d dial +44 1606 54321. + is the international prefix, 44 is the country code, then the number with the leading zero omitted. Italy is the lone exception — if you need to call there don’t drop the leading zero.
[ End ]
Message was edited by: writer_sam, after his trip overseas.

Roaming Charges Overseas and Wi-Fi
As it happens, I will be traveling once again to Italy. This time it's Rome and I have upgraded to a BB Torch 9850. Here are some additional notes, this time about the conflict in settings between the need to limit data roaming charges and the desire to use Wi-Fi. The notes below will be especially useful for those using Blackberries, although others may find the information a good template for their own prudent research.
While roaming overseas I want to be able to make and receive voice calls, but I want to avoid incurring charges for data communication through Verizon's mobile network. Those data communication charges can result from the use of the phone for email communications, web site browsing, and apps that might access data in the background without my knowledge. Such charges can be exorbitant.
At the same time, I want to be able to use the phone to access the Internet via Wi-Fi for such activities as emailing and web surfing, which use data.
Those two interests can conflict when it comes to setting a phone’s networks and connections. I called Verizon for some insight. Here are the settings suggested by the representative.
While you are not in a Wi-Fi area, use the following settings. These will allow you to make and receive voice calls and text messages, but you will not be able to access the Internet for web browsing or email:
1) “Mobile network:” ON. [ This will allow you to make and receive voice phone calls and send and receive text messages over the mobile network. ]
2) “Data services:” OFF. [ Arguably, this could be left ON as long as the next entry, “Data while roaming,” is set to OFF. That’s because any data attempting to move through the mobile network while overseas would be in a “roaming” state, so the next entry should stop it from being processed. However, the representative tells me that some customers have reported being hit with data charges while overseas when they left their “Data services” set to ON. Therefore the representative suggests setting this to OFF. ]
3) “Data while roaming:” OFF [ This will keep your mobile network from processing any data while you are overseas. ]
The above settings are appropriate if you want to just use your phone for voice and text messages. If you also want to take advantage of Wi-Fi, read on.
While you are in a Wi-Fi area and you want to use Wi-Fi, switch to the following settings. These will allow you to receive and send emails over Wi-Fi and browse the web, but you will not be able to use your phone to make or receive voice calls or communicate with text messages:
1) “Mobile Network:” OFF [ This will keep your mobile network from processing data so you will not be hit with exorbitant data roaming charges. ]
2) “Data services:” ON [ This will allow the phone to process data communications through Wi-Fi]
3) “Data while roaming:” OFF [ This is an extra security measure to assure the phone does not process data communications through its mobile network while in a “roaming” location. Arguably, this could be left ON, since your “Mobile Network” setting is OFF and thus should not process any data. However, the representative told me that some customers have reported data usage charges when “data while roaming” was left ON. So turn it OFF. ]
Additional notes: Procedures for making the above settings may vary by device. On my BB Torch I take the following path: For “Mobile Network” tap the Blackberry symbol in the upper right hand corner of the screen. For the other settings tap “Options,” then “Networks and Connections,” then “Mobile Network” or “Wi-Fi” Network. You can leave the “Wi-Fi” checkbox ON at all times.
Text messages, in contrast with emails, do not incur data charges. During my last trip to Italy, texting proved to be a great way to communicate with friends back in the USA. I did not attempt to use Wi-Fi at all.
Hope this helps. One alternative to the above is to sign up for a global data plan from Verizon. Yet roaming charges even under those plans can add up quickly.
On a related note, the rep told me that it can take up to 48 hours for Verizon to recognize data usage. (Apparently has to do with the fact that overseas carriers are slow in reporting. Same goes for smaller domestic carriers when stateside.) So if you make a mistake in settings, you really can't find out something is wrong before incurring an expensive delay.
Hope the above helps.

Using my Japanese iPhone4 in Italy

Hi there,
One year ago I've bought a White iPhone4 here in Japan and I am still in love with this amazing phone. When I say "I have bought", I mean I got the phone + a contract with the career (Softbank) so I've paid almost like 40,000Yen (just for the phone) + 2,000 every month (for Internet + other services).
I should go back to my country (Italy) and I have this huge problem to solve: I don't know how to make this amazing Phone work once back at home.
It's the same iPhone everywhere, same color, same model but as far as I heard, I cannot use it in Italy due to some differences I wasn't able to understand.
It's still under warranty and I just would like to understand if I can do anything: I mean, I've paid entirely a phone, so it makes me so mad hearing that I cannot use it in Italy.
Could eventually Apple change it with a working iPhone4 for the Italian system?
Thank you in advance for your precious help and sorry for all the mistakes I've made in English

I believe the iPhone is sold in Japan as carrier locked only, which means you can't use the iPhone with any carrier's SIM card.
Only the carrier an iPhone was sold as carrier locked with can officially unlock the iPhone, or send the unlock request to Apple on the owner's behalf. You need to contact Softbank about this.
If Softbank does not unlock iPhones, Apple can do nothing about this. You can sell the iPhone to someone in Japan and use the proceeds to purchase an iPhone in Italy.

How can I connect to a NAS via internet

I've been searching the forum for an answer and have found close but not quite. I'm running a Macbook on Snow leopard as is a friend that I am now working with. She (or rather, her husband) also has a NAS connected via a wireless router on a home network. We would like to load the files that we are both working from on the NAS so we are working from one set of master files. We both move around alot (btween Fance & Italy). Now, I can access the NAS easily from her computer on their network - the Mac picked it up automatically but now that I'm home, I can't seem to find it on my computer. I've tried putting the IP address of the NAS into Safari - error message, server not responding. I've also tried to connect to server via afp - same thing
My question is: how can we access the NAS via the internet? Does her husband have to specifically creat an account on the thing for me? I'm at a loss here as I have no experience of NAS devices.
Thanks in advance

The problem here is that you do not have direct access to items on their LAN. What you need to do is set up port forwarding on their router so that requests on whatever port the NAS uses are forwarded to the NAS from the router. The other way (probably more secure) to do it would be to set up virtual private networking (VPN) so that you can connect to their entire LAN as if you were part of it while actually on the Internet. The router would have to support this of course.
Best of luck.

Wireless internet access in other countries

Does anyone know if the iBook can be used for wireless internet access in other countries, specifically Buenos Aires, Argentina and Italy?
iBook G4

Hi,
never had any problems with this (hotels and airports throughout Europe, Middle-East,...), somethimes you get immediate access to a provider when using your browser (then all you need to do is buy time with your credit card number); or by using the internet application: you will see the names of the providers in the list because of the signals your computer receives; then again you need to buy time;
greetings, Dag

Can see the wifi network but can't connect to the internet

Hi all!
I've begun using a new ISP a few days ago, and while my desktop pc works just fine (ethernet), I seemed not to be able to connect to internet with my mac (either ethernet or wifi) even if I could see the wireless network. I thought it was an issue with the ISP and not with my mac, until last night when I tested it at a friend's house and bling..I couldn't connect there either!
All seetings seem fine both for ethernet and airport. Today I've verified and repaired disk and permissions. I've also created a location specifically for this network (while I've always used automatic before) since the ISP suggested to do so.
I've been able to use the internet, both wifi and ethernet, until literally two days ago on all sorts of different wifi networks.
Any ideas folks?
Thanks,
D

Hi! It's been a while but here's the latest update on the case.
(And yeah,I've been struggling until today to find a solution...Danny's personal advice: don't move to Italy if you don't wanna get lost in a Customer Service nightmare...)
Anyhow, it turned out to be as simple as this:
1) Create a location dedicated to the home network.
2) Insert PPPoE user name and password given by ISP.
3) Connect.
4) Browse wirelessly.
...I feel a little dumb overlooking this option....but, I still have some doubts reg the procedure.
Why did I have to create a dedicated location?
Why do I have to use PPPoE rather than DHCP?
Thanks mate,
D

Adobe Reader 9.x & 8.x "requires Internet Explorer 6"

Friends PC in Italy had Reader 9.0 (Italian) installed and working fine. It has had Reader in various versions Italian & English over the last 5 years with no problems.
Tried to update it to latest/securist version but got an error message that the update had failed in Italian (which I don't read)..
Decided to uninstall and reinstall the latest version instead.
Uninstall went through fine via control panel with no errors.
Installing the 9.1.x Italian or English for XP SP3 (and also the 8.x.x) all fail every time with, the English version error message saying (and the Italian also) every time at c99% of the Nosso Adobe download manager:
"Adobe Reader 9.1 requires Internet Explorer 6.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer."
XP is XP Pro SP3 (Italian)
MS IE about says 7.0.5730.13
Belarc advisor reports Microsoft Corporation - Internet Explorer Version 7.00.6000.16850
Have followed the MS KB 917964 tips to (a) reset IE7 and (b) Reinstall IE7 with no change in Adobe Reader symptoms = stuck without Reader which is not a happy place to be.
HELP anyone ?
MK

Thanks, MK. I was hoping the fix would be as simple as modifying an entry in the registry but everything seems to be in the proper order this far. I have seen a resolution to this issue which involved using a program named Orca to modify the MSI installer package so that it foregoes checking for IE but that should be totally un-necessary and it a fairly technical approach. I can provide you those directions if you are interested but I'd rather have you check a few others things first to see if we can actually get to the root of the issue.
First, let's try running a few Microsoft tools to hopefully resolve any errant registry or disk issues:
Cleanup temporary files:
1. Open My Computer
2. Right-click the C:\ drive > click Properties
3. Click Disk Cleanup > place a checkmark in all options except "Compress Old Files" > click OK
Repair file system issues:
1. Open My Computer
2. Right-click the C:\ drive > click Properties
3. Click the Tools tab > click Check Disk
4. Place a checkmark in "Automatically fix file system errors"
Repair registry:
1. Disable any anti-virus software that may be installed
2. Go to: http://onecare.live.com/site/en-US/center/whatsnew.htm
3. Click Full Service Scan
4. Install any necessary plugins when prompted
5. Run the complete scan when prompted and allow it to fix any issues it finds
Since we are dealing with an Italian version of the OS, the site may redirect to the Italian version of the site (hopefully one exists). The OneCare Live safety scanner is meant to be a security tool for removing malware (not great at that part of its job) but it also includes a registry repair tool that has resolved many odd registry issues I have encountered since finding the tool.
Finally, if none of the above fixes the issue, Adobe has a tool named CS3Cleaner which removes all traces of the Adobe SC3 suite. In doing so, it has proven to also remove most, if not all traces of ANYTHING Adobe. Uninstall all Adobe products prior to using this tool and see if it doesn't clean up any miscreant traces of the corrupted file and/or registry that may be causing the issue.
CS3Cleaner: http://www.adobe.com/support/contact/cs3clean.html
My bag of tricks is getting thinner so if this doesn't fix the issue, I will have to dig deep to see what else I can come up with.
Best of success!
Michael

Wireless in Italy?

I am heading to Italy in a week or so and am bringing my iPad. However there is no wifi in the hotel... only wired internet connection in the rooms. Is there a way to connect my iPad to the internet still. Should I buy a router? Or some sort of hotspot? (If so which do you think would work best) Remember I am going to be in Italy

You could get a mifi device and use a local sim card in that - the iPad should see it as a wifi network. Or, if the hotel rooms have ethernet cables, then you could consider getting an AirPort Express as you can plug Ethernet cables into them.

HT3069 can you stream on netflix and amazon in italy?

I want to know if you are able to stream Netflix, Amazon and HuluPlus using the Apple TV while in Italy?

Probably not unless you have a super speed internet connection.. most people on adsl have 1mbit upload connection or less. you cannot stream movies over 1mbit.. I doubt you can even stream music. Actual throughput is only 800kbit/s...
That is why you store things in the cloud.. you download speed from cloud is much high than upload to it.
That is unless you have a super high speed, fibre connection to your home??
It is certainly possible.. if you have enough bandwidth.. 99.999% of people don't.

Internet in Italy

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