Internet & Instant Messaging Problems

Hi,
This is driving me mental. I have just brought a BB Curve 8520 and basically want to set up the internet via my wireless broadband and use instant messaging, what a problem it is!!!!
For the internet, I have found my sky wireless router, put the key in and connected to it no probs, however, when I click on browser, I get a message say unable to connect to internet, please try again later. I have also tried adding my own personal email, I have followed instructions but i don't even have the option!! I have gone into email set up and I only have an option saying use work email account with BB Enterprise server and no option for adding personal email.
Can someone please help?
Thanks
Matt

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