Internet Keeps Hanging while playing Everquest 2 a...

seems that some connection issue/routing is making our online games keep hanging tonight for some reason.Have done a speed test ect also we do not have a Test Socket and the Orange wire that most say remove due to possible noise is not connected.
PC's are Wired with no exstention 
We live in the Oxfordshire area (Wantage) have checked to see any reports of issues but there wasn't
 Download speedachieved during the test was - 3.17 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :4.1 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 3.5 Mbps
Line state:
Connected
Connection time:
20 days, 01:21:08
Downstream:
4,096 Kbps
Upstream:
448 Kbps
  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
5.8 dB / 18.0 dB
Line attenuation (Down/Up):
47.0 dB / 27.0 dB
Output power (Down/Up):
20.1 dBm / 12.3 dBm
FEC Events (Down/Up):
517760 / 813
CRC Events (Down/Up):
1066 / 48
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
14380 / 21
Error Seconds (Local/Remote):
0 / 0

try a traceroute to your game server and post back the result
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    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.AppleHDA          2.0.5f14
    com.apple.driver.IOBluetoothBNEPDriver          2.4.5f3
    com.apple.driver.AudioAUUC          1.57
    com.apple.driver.AppleMikeyDriver          2.0.5f14
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    com.apple.driver.AppleUpstreamUserClient          3.5.7
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    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.iokit.CHUDUtils          364
    com.apple.iokit.CHUDProf          366
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    com.apple.driver.AppleIntelPenrynProfile          17.1
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.driver.AppleBacklight          170.0.46
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    com.apple.driver.AppleUSBTCButtons          201.6
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    com.apple.driver.AppleIRController          303.8
    com.apple.driver.AppleUSBCardReader          2.6.1
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    com.apple.driver.AppleUSBOHCI          4.2.0
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    com.apple.driver.AppleRTC          1.3.1
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    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
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    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
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    com.apple.driver.DspFuncLib          2.0.5f14
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.iokit.IOFireWireIP          2.0.3
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    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.iokit.CHUDKernLib          365
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    com.apple.kext.OSvKernDSPLib          1.3
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    com.apple.iokit.IOHDAFamily          2.0.5f14
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    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.1
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.nvidia.nv50hal          6.3.6
    com.apple.NVDAResman          6.3.6
    com.apple.iokit.IONDRVSupport          2.2
    com.apple.iokit.IOGraphicsFamily          2.2
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    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.driver.AppleUSBMultitouch          207.7
    com.apple.iokit.IOUSBHIDDriver          4.2.0
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    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.driver.AppleUSBMergeNub          4.2.4
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
    com.apple.iokit.IOFireWireFamily          4.2.6
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.iokit.IOUSBFamily          4.2.4
    com.apple.driver.NVSMU          2.2.7
    com.apple.driver.AppleEFIRuntime          1.4.0
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    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          6
    com.apple.driver.DiskImages          289.1
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.5
    com.apple.iokit.IOACPIFamily          1.3.0

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